GMC Terrain Complaints

3,167 consumer complaints on file.

#11462545April 28, 2022
SEATS, VISIBILITY/WIPER
My driver seat does not raise or incline so it gives me like a visibility when I’m driving. The seat needs to be raised so I have more visibility on the road while I’m driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462514April 27, 2022
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:DRIVER
The contact owns a 2017 GMC Terrain. The contact stated while driving at various speeds, the passenger’s side air bag warning light illuminated, and an audible sound was heard. The contact stated that the failure occurred whether or not a passenger was seated in the seat. The contact stated that the driver’s side air bag warning was also activated while the driver was seated in the seat. The vehicle was taken to the dealer where the failure was diagnosed as a defective air bag sensor. The contact was informed that the sensor needed to be replaced. The contact stated that the dealer informed her that the failure was not covered under the warranty. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462263April 26, 2022
ENGINE
Vehicle stalling like the hundreds of other complaints I’ve seen that almost caused an accident when vehicle suddenly stops. Dealership only offered to do diagnostic at my cost with no guarantee they will find the problem. Nothing is registered on the vehicle computer and no check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462183April 26, 2022
POWER TRAIN
When you're sitting at idle in gear and go to accelerate the transmission will slip out of gear into neutral then into gear after the rpms climb. This happens alot. According to the dealership this is normal based on information from a bulletin from GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462215April 26, 2022
ENGINE
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 65 MPH, the oil light illuminated on the instrument panel. The vehicle was diagnosed by an independent mechanic with an excessive oil leak. The vehicle was not repaired. The local dealer was notified of the failure by phone. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462045April 25, 2022
VISIBILITY/WIPER
The contact owns a 2015 GMC Terrain. The contact stated that while driving in the rain, the windshield wipers became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the wipers were repaired. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts are not available. The approximate failure mileage was 74,115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461745April 22, 2022
SEAT BELTS
I was in a pretty nasty single vehicle accident. I had my seatbelt on and it DID NOT LOCK on impact as should. It was like I didn’t even have a seatbelt on. I had free range of motion which meant I was pretty much just being bounced around with the airbags and could of went through the windshield it was that bad.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11461463April 20, 2022
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461559April 20, 2022
UNKNOWN OR OTHER
Rear camera turned to blue screen at 37,000 miles. Module died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461568April 20, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2012 GMC Terrain. The contact stated after driving approximately 25 MPH and then stopping, the vehicle stalled. The contact stated that the engine power reduced warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with an unstated failure. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461107April 18, 2022
VISIBILITY, EXTERIOR LIGHTING
The contact owns a 2015 GMC Terrain. The contact stated that the windshield wipers intermittently failed to operate without warning. The contact purchased a new wiper transmission assembly which she replaced herself; however, the failure persisted despite the repair. The contact then received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was notified about the recall and confirmed that the parts for the recall repair were not available. The manufacturer was also notified of the failure but offered no assistance. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461143April 18, 2022
ENGINE
Car has 77,000 miles with regular oil change and maintenance. Timing chain broke and engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460726April 14, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2014 GMC Terrain. The contact stated that while driving at approximately 25 mph, the windshield wipers failed to operate while it was raining. The contact pulled over and waited for the rain to cease. The contact contacted the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The approximate failure mileage was 116,118.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460625April 13, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2014 GMC Terrain. The contact stated while driving in the rain, the driver’s side windshield wiper failed to operate. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and waited for a couple of hours until the rain eased to continue driving to his destination. The contact took the vehicle to an independent mechanic and provided a temporary solution for the driver’s side windshield wiper to function properly. The vehicle was repaired but continued to experience failure. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact stated that he then became aware that the VIN was included in NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts are not available. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460652April 13, 2022
EXTERIOR LIGHTING
The contact owns a 2011 GMC Terrain. The contact received a notification for NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460372April 11, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
1. 2018 Terrain would not start in a parking lot. Remote was used after several attempts to start with push button failed, and after a slight hesitation , engine started. Vehicle was driven about 6 miles without incident. 2. Vehicle was driven about 10 miles the next day and start/stop engaged at a stop light but would not restart. After about 3 minutes of cycling throught the starting procedure, the vehicle started. Drove another 8 miles without incident. 3. Next morning, drove about 3 miles to intersection where start/stop engaged but would not restart. After about 30 minutes of cycling through starting procedure and an attempt to jump start was made the vehicle restarted. At this point, the vehicle was taken to Romain GMC for service. A new battery was installed and other related operations.After about 10-15 miles, the vehicle would not start. Remote was attempted but it would not start. After about an hour, vehicle started and was driven back to Romain avoiding the stop/ start engagement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460096April 8, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Dash had gone black intermittently, did not know what speed I was going. OnStar called oor phone multiple to notify us that our airbags we're offline for ten days no warning light on dash until one to two days later . Took to service was informed that gear shift control, engine control module, passenger presence module and airbag sensor needed replaced. All within a month of purchase of said USED vehicle. Vixed under warranty. Then another monther later, got warning on dash saying "conditions not current for shifting", park break light came on, and a p in a yellow circle with a wrench under it came on. Serive did fix vehicle, but could not verify message on dash about conditions not favorable... Also recalibrated breaker. Complained numerous times to dealer about these issues and was told "live with it".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459999April 7, 2022
ENGINE
This suv has an oil consumption and it caused it to blow the timing chain and mess my motor up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459650April 5, 2022
VISIBILITY/WIPER, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) and 22V165000 (Visibility). The contact stated that while her daughter was driving in the rain the windshield wipers became inoperable. Additionally, the headlights were dim. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the wiper motor and motor assembly were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. 73,101. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459786April 5, 2022
ENGINE
There is a known issue with the oil consumption in multiple other GM models with the same 2.4 engine. Even after getting my routine oil change unpon checking my oil it was completely empty. This issue causes the vehicle to idle when there is no excelleration and it has even cut off twice within the past 5 months due to this issue. The recall was brought to my attention by the GMC service department where I purchased the vehicle while I was explaining the current issue. There are no alerts that the vehicle is completely out of oil, the check engine light never came in and there were no other warning signs, even when the vehicle has cut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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