GMC Terrain Complaints

3,167 consumer complaints on file.

#11468383June 9, 2022
VISIBILITY/WIPER
very serious failure ... traveling at night, in a rainstorm, doing 70mph on a highway and the wiper regulator connecting the wiper arms to the wiper motor fails ... no warning what so ever ... no intermittent operation or noises, nothing ... looking into this problem I see that GM has issued a safety recall for 2014 and up versions of this vehicle but not my specific model year ... what are the chances that the hardware used in my particular vehicle model year are any different than those listed in (22V-165) this safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468428June 9, 2022
EXTERIOR LIGHTING
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 15 MPH, the headlights were very dim causing a visibility hazard while driving at night. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 130,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468249June 8, 2022
EXTERIOR LIGHTING
The contact owns a 2012 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467963June 7, 2022
EXTERIOR LIGHTING, VISIBILITY
The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 50 MPH, there was an abnormal glare causing a visibility hazard. The contact stated that she was unable to read the road signs due to the glare. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V137000 (Exterior Lighting). The manufacturer was notified of the failure. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468053June 7, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2011 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the high-pressure fuel pump and camshaft sensor needed to be replaced. The mechanic replaced the camshaft sensor; however, the high-pressure fuel pump was not replaced, and the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467762June 6, 2022
VISIBILITY/WIPER, VISIBILITY
The contact owns a 2015 GMC Terrain. The contact stated while driving at an undisclosed speed in the rain, the windshield wipers became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer where it was diagnosed and determined that the windshield wiper module needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but no additional assistance was provided. The approximate failure mileage was 99,536. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467770June 6, 2022
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2014 GMC Terrain. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. Additionally, the headlights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lightning) associated with the VIN; however, the contact had not yet received the recall notifications. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467776June 6, 2022
VISIBILITY
The contact owns a 2015 GMC Terrain. The contact initially received a recall notification for NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 60 MPH in a rainstorm, the windshield wipers became inoperable. There was no warning light illuminated. The contact turned on the hazard lights and pulled over to the side of the highway. The dealer had been notified about the recall and confirmed that parts were not yet available. The contact was informed that he could repair the windshield wipers out of pocket and be reimbursed once the parts were available. The contact declined the offer. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 135,300. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467275June 3, 2022
SERVICE BRAKES
6/3/22 I went to the grocery store which is on a four lane road. When I left the store I had no brakes. On a four lane stop and go road. The was no warning just nothing peddle to the floor and now check engine light is on. I am reading this same problem repeatedly. I love this car but this is a serious hazard and needs to be addressed. We are all driving around practically rear ending people. I was an inch from the guy in front of me thank God the light changed as I was coming up on him or I would have hit him.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467405June 3, 2022
VISIBILITY
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH in inclement weather, the windshield wipers seized. The approximate failure mileage was 129,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467124June 2, 2022
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
The contact owns a 2013 GMC Terrain. The contact stated while driving at various speeds, a noise was heard coming from the front of the vehicle. No warning lights were illuminated. The dealer diagnosed the vehicle and informed the contact that the transfer case needed to be replaced; however, the parts were on backorder. The contact stated that the transfer case was previously replaced. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 77,768.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467204June 2, 2022
EXTERIOR LIGHTING
The contact owns a 2016 GMC Terrain. The contact stated while the wife was driving approximately 45 MPH she accidentally hit an animal due to visibility issues with the headlights. There were no warning lights. The police arrived on the scene; however, no reports were filed. The front passenger headlight was damaged, along with the front grill and tie end rod. There were no air bags deployed. The vehicle was taken to the local mechanic and repaired. The driver had minor back injuries, no medical treatments applied, and just a few days off work. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number 22V137000 (Exterior Lighting). The approximate failure mileage was 100,000
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11466888June 1, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
Brakes quit working after service light came on. Vehicle will not stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466927June 1, 2022
ENGINE
2013 GMC TERRAIN. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THE REAR MAIN SEAL FAILED DUE TO A FROZEN AND BLOCKED PCV LINE AT THE AIRBOX. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466948June 1, 2022
VISIBILITY
The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466965June 1, 2022
EXTERIOR LIGHTING
The contact owns a 2010 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467061June 1, 2022
ELECTRICAL SYSTEM
A COUPLE WEEKS AGO I GOT IN MY 2019 GMC TERRAIN AND SHIFTED INTO REVERSE AND MY BACK-UP CAMERA WAS NOT WORKING. IT WAS A BLUE SCREEN THAT SAID "SERVICE REAR VISION SYSTEM". A COUPLE DAYS LATER IT STARTED WORKING AGAIN. MY CAR SAT FOR A WK AND I GOT IN IT ON MAY 28 TO HELP MY DAUGHTER MOVE AND IT WASN'T WORKING AGAIN. THIS IS A SERIOUS SAFETY ISSUE NOT ONLY TO ME, BUT TO ANYONE (LIKE MY GRANDKIDS) OR ANYTHING BEHIND MY CAR AS I'M BACKING UP, ESPECIALLY IF I CANNOT SEE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466812May 31, 2022
SERVICE BRAKES
I was driving out of town (2 hrs from home) with my 2 small children and my mother, when I tried to slow to come to a stop my breaks did not work and I almost rear ended someone. It was sudden, there were no signs that my breaks were going to mess up. When I tried to look up recalls, there were none for my vehicle BUT there were MANY statements of people who drove gmc or gm vehicles that had the same issue with the vacuum boost for the brakes around 50k miles where the breaks just quit or were hard to use. It seems to be a common issue and is VERY unsafe. I cannot afford to fix the issue and I don't feel as though I should have to if other terrains have been recalled, except mine which I do not understand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466507May 28, 2022
ELECTRICAL SYSTEM, POWER TRAIN
UNKNOWN The car shakes when I tried to reverse and when I try to move forward it doesn’t accelerate. The tire pressure lights went on but the tire pressure is fine. I had it towed to a shop and they said they’re getting transmission codes. Unfortunately that shop doesn’t specialize in transmission so I’m waiting for a transmission specialist to look at it. Also the driver side electric seat doesn’t move backwards anymore it’s stuck in one spot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466342May 27, 2022
VISIBILITY/WIPER
The contact owns a 2015 GMC Terrain. The contact stated while driving 75 MPH, the windshield wipers failed while in use during a rainstorm without warning. Upon investigation, the contact discovered that his vehicle was included in NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was also notified of the issue and provided the same information as the dealer. The manufacturer informed the contact that the vehicle was safe to drive despite the failure. The contact repaired the vehicle himself. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 83,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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