GMC Envoy Complaints

3,582 consumer complaints on file.

#10627755August 23, 2014
TIRES, TIRES:TREAD/BELT
WE WERE DRIVING AT ABOUT 35 MPH WHEN WE HEARD A POP AND THE LEFT REAR TIRE HAD BLEW APART IN THE TREAD AREA. VERY UNUSUAL. WE HIT NO HOLES. THE TIRES HAVE ABOUT 12,000 MILES ON THEM. GOODYEAR WRANGLER SR-A 255/75/17. OBVIOUSLY A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626947August 21, 2014
ENGINE AND ENGINE COOLING
WHILE DRIVING WITH PASSENGERS IN CAR, SMOKE STARTED TO COME FROM THE FLOOR AREA IN THE BACK SEAT AREA. IMMEDIATELY DROVE CAR TO A CAR SERVICE SHOP TO HAVE INSPECTED TO DETERMINE WHERE SMOKE WAS COMING FROM. THE CAR TECHNICIAN WAS UNABLE TO DETERMINE WHERE THE SMOKE WAS COMING FROM OTHER THAN FROM THE FLOOR AREA IN THE BACK. HAVE BEEN REPLACING A RADIATOR BECAUSE THE ENGINE KEEPS RUNNING HOT. HAD A NEW RADIATOR INSTALLED. THEN BEGAN TO HAVE PROBLEMS WITH THE ANTI-FREEZE DISAPPEARING FROM THE RADIATOR AND THE RESERVOIR. TOOK CAR IN AND HAD A PRESSURE TEST PERFORMED. THE MECHANIC WAS KNOWLEDGEABLE OF THE PROBLEM AND IDENTIFIED THAT THE ANTI-FREEZE WAS LEAKING FROM THE REAR HEATER CORE. I WAS ASKED IF I HEARD A CLICKING SOUND IN THE INSIDE OF THE CAR COMING FROM THE BACK. I TOLD HIM I HEARD IT OFF AND ON. IT WAS DETERMINED THAT WAS WERE THE SMOKE CAME FROM EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626948August 21, 2014
EXTERIOR LIGHTING
HAVE BEEN HAVING PROBLEMS WITH REAR TAIL LIGHT (STOP LIGHTS). WHEN I REPLACE THE BURNED OUT BULB, IT BURNS OUT WITHIN TWO WEEKS OR LESS. HAVE HAD TO REPLACE THE BOARD THAT HOLDS THE BULBS WHICH COST ABOUT $40.00 EACH. HAVE REPLACED FOUR TIMES SINCE 2010. THERE APPEARS TO BE AN ELECTRICAL PROBLEM CAUSING THE BOARD TO BURN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626834August 20, 2014
WHEELS, ELECTRICAL SYSTEM, TIRES
THE CHECK TIRE PRESSURE LIGHT IS ALWAYS ON. IT DOESN'T MATTER IF WE HAVE PUT AIR IN USING A GAUGE OR IF A MECHANIC HAS DONE IT. WHEN THE VEHICLE IS FIRST TURNED ON EVERY SINGLE TIME THE INDICATOR LIGHT IS LIT AND THE MESSAGE READS ON THE INFORMATION SCREEN. THIS IS VERY AGGRAVATING AND I AM AFRAID THAT IF THE TIRE PRESSURE REALLY DOES NEED TO BE CHECKED WE WON'T DO IT BECAUSE THAT LIGHT IS ALWAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626712August 20, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, ENGINE AND ENGINE COOLING
SUBMISSION FROM CONSTITUENT RE GMC EXECUTIVE LETTER REPLY IN ENGINE STALLING/STOPPING WHILE BEING DRIVEN ON THE FREEWAY OF CALIFORNIA. *SMD THE CONSUMER STATED THE VEHICLE STALLED SEVERAL TIMES. ALSO, THE SERVICE ENGINE SOON LIGHT ILLUMINATED, DUE TO A FAULTY IGNITION COIL. THE DEALER ALSO REPLACED THE IGNITION SWITCH, AS THE POSSIBLE CAUSE OF THE ENGINE STALLING. THE CONSUMER CONTINUED TO EXPERIENCE STALLING ISSUES, AS THE DEALER WAS UNABLE TO DETERMINE THE CAUSE. WHEN THE VEHICLE STALLED, THE ABS AND BRAKE WARNING LIGHT ILLUMINATED. THE DEALER FOUND THE REAR SPEED SENSOR CONNECTOR BROKEN AND NOT SITTING PROPERLY IN THE SENSOR. THEY REPOSITIONED THE CONNECTOR AND SECURED IT TO THE SENSOR. THE CONSUMER DISCOVERED A RECALL, WHICH DESCRIBED THE SAME SYMPTOMS HE EXPERIENCED. RECALL # 04V289000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626456August 19, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE REVERSING OUT OF A RESIDENTIAL DRIVEWAY, THE VEHICLE MADE A LOUD POP AND CLUNKING NOISE. THE CONTACT CONTINUED DRIVING AND HEARD A DRAGGING NOISE UNDERNEATH THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE LOWER CONTROL ARM ON THE FRONT DRIVER SIDE WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 01V126000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626000August 18, 2014
POWER TRAIN
LEAVING A RESTAURANT I WAS UNABLE TO PLACE MY CAR IN REVERSE OR FOR THAT MATTER ANY GEARS. THE TOW TRUCK DRIVER SHOWED ME A LITTLE PLASTIC PEACE THAT BROKE AND ADVISED ME IT WAS THE SHIFT LINKAGE. I REVIEWED THE INFORMATION AND WAS AMAZED TO FIND THAT IT IS VERY COMMON FOR THIS LITTLE PLASTIC PIECE TO BREAK IN THE CHEVROLET AND GMC VEHICLES. I DO NOT UNDERSTAND WHY THE SHIFT LINKAGE IS NOT ONE OF MANY RECALLS WITH GMC AS IT IS VERY DANGEROUS WHEN YOU ARE UNABLE TO PLACE YOUR CAR IN PARK, REVERSE, NEUTRAL OR ANY GEARS. I AM A VERY DISSATISFIED CUSTOMER AND WOULD LIKE FOR GMC TO HELD ACCOUNTABLE FOR THE PROBLEM. I SHOULD NOT HAVE TO PAY A HEFTY FEE FOR A CHEAP PLASTIC PART THAT CAN CAUSE A MAJOR ACCIDENT, INJURY AND OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626196August 18, 2014
ELECTRICAL SYSTEM
I WAS DRIVING 10 MPH AND THE SUV STALLED PUT IT IN PARK TO RESTART AND IT WOULD NOT START HAD IT TOWED TO A EX GM DEALER AND THEY REPLACED THE SWITCH . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625868August 17, 2014
POWER TRAIN, ELECTRICAL SYSTEM
TO START OFF, WHEN YOU GO IN DRIVE AND START TO MOVE THE TRUCK LOST POWER TO THE MOTOR BUT STILL STAYED RUNNING. SEEMED LIKE THE TRUCK DIDN'T KNOW IF IT WANTED TO BE IN 4X4 OR 2 WHEEL. I TOOK MY FOOT OFF GAS AND MIN LATER IT WAS FINE. KEEPS HAPPENING . THE DRIVER SEAT BACK SUPPORT FELT LIKE IT STARTED TO OVER HEAT THE MOTOR ON IT, NOW NOT WORKING AT ALL. AND SOMETIMES AS I USE MY BRAKES AND COME TO A STOP EASY IT FEELS LIKE I LOST BRAKES AS IF ABS KEEPS GOING NUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625877August 17, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
RECENTLY HAD THE DOOR LOCK WINDOWS SWITCH ISSUES REPAIRED AND NOW HAVE INTERMITTENT DOOR LOCK ISSUES CAN'T LOCK OR UNLOCK DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625722August 16, 2014
UNKNOWN OR OTHER
WHEN BACKING A SMALL TRAILER INTO GARAGE, DRIVER SAW FLAMES COMING FROM HOOD, DRIVER EXISTED VEHICLE WHICH SOON WAS ENGULFED. ENTIRE ENGINE AND COMPONENTS WERE TOTALED DUE TO FIRE LOSS. CAR A COMPLETE LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10622599August 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER: 04V289000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621810August 12, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
FUEL SENSORS AFFECTING PROPER READ OUT ON FUEL GAUGE. WINDOW AN DOOR LOCK SWITCHES ON DRIVER SIDE DOOR DOES NOT WORK PROPERLY. WORKS WHEN IT WANTS TO. CLIPS ON HEADLIGHT AN GRILL ASSEMBLY CONSTANTLY COMING LOOSE.I HAVE CONTACTED GM. ABOUT WRONG FUEL READINGS THEY TOLD ME THE PROBLEM IS FUEL SENSORS IN THE TANK BUT WILL NOT PAY FOR REPAIRS DUE TO CLOSED RECALL. THIS PROBLEM HAS RESULTED IN RUNNING OUT OF FUEL MULTIPLE TIMES. EVEN THOUGH THIS PROBLEM AND OTHER PROBLEMS HAS JUST RECENTLY STARTED.THE COST IS OVER 600.00 DOLLARS THAT I SHOULD NOT HAVE TO PAY..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621821August 12, 2014
ELECTRICAL SYSTEM, STEERING, FUEL SYSTEM, GASOLINE
BOUGHT NEW AND LOVED THE RIDE.LIST PRICE WAS OVER $42,000. WELL MAINTAINED. 1ST LOST SPEEDOMETER AND OTHER GAUGES. REPLACED INSTRUMENT CLUSTER. 40K MILES REPLACED BLOWER MOTOR. 60K MILES WINDOW BEHIND BACKSEAT JUST DROPPED. REPLACED REGULATOR (I THINK). 62K MILES CHECK ENGINE LIGHT - REPLACED FUEL CAP THEN TOOK TO DEALER - $600 REPLACED A OXYGEN SENSORS. CHECK ENGINE LIGHT CAME BACK ON A FEW DAYS LATER WITH SAME CODE. JUST DRIVING WITH IT NOW. 68K MILES - REPLACED POWER STEERING PUMP.89K MILES - DRIVER SIDE POWER WINDOW MODULE BURNT - REPLACED. 91K MILES - WHILE REPLACING DRIVER SIDE HEADLIGHT FOUND WIRE TO LIGHT WAS MELTED. 98K MILES REAR SPEAKERS QUITE WORKING. PROBABLY A COUPLE OF THINGS I HAVE FORGOTTEN. 8-12-14 IT HAS 99360 MILES ON IT AND STILL LOVE THE RIDE BUT HAVE LOST FAITH IN GM. I HAVE HAD 7 GM VEHICLES AND WILL HAVE NO MORE AFTER THIS ONE.SOME OF THESE ITEMS HAVE HAD A RECALL BUT NOT FOR THIS VEHICLE EVEN THOUGH THE SAME PARTS ARE IN THIS ONE AS THE RECALLED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621057August 9, 2014
FUEL SYSTEM, GASOLINE
AFTER FILLING MY VEHICLES GAS TANK, THE GAUGE SHOWS EMPTY, AN THE LO E FUEL LEVEL WARNING LIGHT IS ENGAGED. INITIALLY, THIS ONLY HAPPENED WHEN THE FUEL LEVEL WAS ABOVE HALF OF A TANK, THEN THE LEVEL WOULD SHOW CORRECTLY FROM ONE HALF OF A TANK AND LOWER. EVENTUALLY, IT NEVER SHOWED CORRECTLY AND ALWAYS AS EMPTY WITH LOW FUEL WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621058August 9, 2014
POWER TRAIN
CAR WILL NOT ENGAGE IN PARK POSITION. CAR WILL ROLL FORWARD OR BACKWARDS CAUSING SAFETY CONCERNS OF INJURY OR ANOTHER PERSON OR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621171August 9, 2014
POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE IS STUCK IN PARK, ON THE DASH BOARD IT SHOW THE VEHICLE IN REVERSE. INSTRUMENT CLUSTER IS NOT WORKING PROPERLY, TACH GAUGE NOT READING CORRECTLY. TEMPERATURE GAUGE DOES NOT WORK AT ALL. FORWARD AIR VENTS DO NOT WORK ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620835August 8, 2014
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD STALL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE REPAIRS DID NOT REMEDY THE FAILURE. THE INDEPENDENT DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620864August 8, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED WHILE DRIVING 20 MPH, THE DRIVER'S SIDE MASTER POWER WINDOW SWITCH BECAME INOPERABLE. THE CONTACT RECEIVED SAFETY RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER 13V248000(ELECTRICAL SYSTEM , VISIBILITY); HOWEVER, THE FAILURE OCCURRED IMMEDIATELY AFTER THE RECALL REPAIR WAS PERFORMED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING REGARDING AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 10/07/14*LJ THE CONSUMER STATED THE RADIO WOULD STAY ON AFTER REMOVING THE KEY AND EXITING THE VEHICLE ESPECIALLY IF THE WINDOWS ARE LEFT DOWN. THE VEHICLE DID NOT EXPERIENCE FAILURES PRIOR TO THE RECALL BEING PERFORMED. UPDATED 3/16/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620697August 7, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE PARKED, AN ODOR OF FUEL EMITTED OUTSIDE OF THE VEHICLE AND FUEL WAS VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT PERFORMED A TEMPORARY REPAIR HIMSELF HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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