GMC Envoy Complaints

3,582 consumer complaints on file.

#10786885October 28, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE WAS BEING DRIVEN ON A TWO WAY HIGHWAY AT APPROXIMATELY 55 MPH. VEHICLE LOST ENGINE POWER WHILE DRIVING AND THE GAS PEDAL LOST RESISTANCE AND WENT TO THE FLOOR. VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD. WHILE THE VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD, CHECK ENGINE AND OTHER DASH LIGHTS STARTED FLASHING CHAOTICALLY. WHITE SMOKE STARTED COMING FROM UNDER THE HOOD. WITHIN A SHORT TIME, WHITE SMOKE TURNED INTO BLACK SMOKE AND THEN FLAMES STARTED TO APPEARS. THE FIRE UNDER THE HOOD EVENTUALLY CONTINUED TO GROW UNTIL IT COMPLETELY BURNED THE ENGINE COMPARTMENT MOST OF THE FIRST TWO ROWS OF THE INTERIOR BEFORE THE FIREMEN ARRIVED AND WERE ABLE TO PUT OUT THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10786526October 27, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE AND REDUCE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. NO REPAIRS WERE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785816October 24, 2015
AIR BAGS
I HAVE NO PROBLEM , BUT IN THE PAST I READ IN MY LOCAL PRESS THAT MY ENVOY WAS TO BE RECALLED BECAUSE OF FALLTY AIRBAGS. I NEED TO KNOW IF THIS IS TRUE ,AS I CONTUEING TO READ MANY OF GMC CARS ARE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785377October 22, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING 65 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,725.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785014October 21, 2015
UNKNOWN OR OTHER
I HAVE NOW EXPERIENCED MY 2005 GMC ENVOY STALLING WHILE DRIVING SLOWLY. ALL OF A SUDDEN, IT WILL JUST STOP GOING AND THE LIGHTS ON THE DASH FLASH ON. LUCKILY, WHEN I TURN THE KEY, IT STARTS RIGHT BACK UP. GOING TO CALL MECHANIC AND SEE IF HE CAN FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785110October 21, 2015
STEERING, ENGINE
TL* THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE CONTACT SMELLED AN UNUSUAL ODOR UNDER THE DASHBOARD. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN WHEN MAKING A TURN. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785134October 21, 2015
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
I WAS IN A MVA JULY 22, 2015 I WAS TBONED ON THE DRIVERS SIDE AND THE WENT HEADON WITH A LIGHT POLE AND MY AIRBAGS NEVER DEPLOYED. I HAD MANY PROBLEMS WITH THE ELECTRICAL IN THE TRUCK SINCE I PURCHASED THE TRUCK. IT WAS AN AS IS WITH NO WARRANTY AND I WASNT GIVEN ANY KNOWLEDGE OF PROBLEMS OR RECALLS. I SUFFERED EXTENSIVE INJURIES TO MY BODY AND MY TRUCK WAS A TOTAL LOSS $10000 IN DAMAGES TO THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10783402October 19, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY EXTERIOR HEAD LIGHTS DO NOT WORK CORRECTLY. AT DUSK, THEY DO NOT COME ON. WENT ONLINE, NHSTA SHOWS A RECALL # 14291. WENT TO MY LOCAL DEALER, WHO RAN A REPORT STATING MY VEHICLE NOT ON RECALL! I HAVE THE EXACT PROBLEM THAT YOUR COMPANY DESCRIBED. OF COURSE, THE DEALER OFFERED TO DIAGNOSE THE CONCERN FOR $120.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783450October 19, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL 370. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE BOLT WITHIN THE VEHICLE'S SENSORY SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782453October 15, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE TRANSMISSION FAILED CAUSING THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781904October 14, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEAD LAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT HAD TO TURN ON THE HIGH BEAMS IN ORDER TO SEE THE ROAD. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782148October 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 45 MPH, THE HEADLIGHTS BEGAN TO FLASH ON AND OFF INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781537October 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS WERE ENGAGED BUT FAILED TO ILLUMINATE. THE CONTACT HAD TO TURN ON THE HIGH BEAMS IN ORDER TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS UNAVAILABLE. UPDATE 01/15/16 MA VIN INVALID, FIX BY DEALER UPDATED 4/18/18*JB *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781781October 13, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ONE DAY MY SUNROOF WORKED AND THE NEXT DAY IT WOULD NOT. IT WAS STUCK IN THE IN THE OPEN POSITION (NOT FULLY OPEN, BUT WHEN THE FRONT END RAISES AN INCH OR SO). I TOOK IT TO A GM CERTIFIED MECHANIC AND THEY SAID I WOULD NEED A WHOLE NEW ASSEMBLY AND QUOTED ME $2,100. THE DEALERSHIP AND GM NOTIFIED ME THAT THEY WOULD NOT HELP ME WITH THIS DEFECT AT ALL. MY CAR IS IN EXCELLENT CONDITION WITH ONLY 85,000 MILES ON IT, BUT IT IS ONLY WORTH $5,000 AND I PAID OVER $14,000 FOR IT IN 2009 WHEN I BOUGHT IT FROM A GM DEALERSHIP. I CANNOT AFFORD TO LOSE $2,100 ON THIS VEHICLE. AND THIS IS NOT THE FIRST ISSUE THAT I HAVE HAD. WHEN I DROVE IT HOME FROM THE DEALERSHIP THE WHOLE INSTRUMENT PANEL FAILED. THEY FIXED THAT. THEN A YEAR LATER, WHEN I WAS DRIVING HOME WITH MY NEW BORN, THE ENTIRE CAR SHUT DOWN WHILE IN MOTION GOING 45 MILES PER HOUR. THE DEALERSHIP SAID THAT IT WAS A PROBLEM WITH THE COMPUTER AND THE WARRANTY WOULD NOT COVER IT, BUT IT WOULD COVER A RESTORATION OF THE COMPUTER. THEN WHEN I WENT TO GET MY VEHICLE THE REFUSED TO LET ME TAKE IT UNTIL I PAID $200. MY VEHICLE HAS SHUT DOWN WHILE DRIVING SINCE THAT AND CAN BARELY MAINTAIN IDLING AT TRAFFIC LIGHTS AT TIMES. NOW BACK TO THE SUNROOF, AFTER NOT BEING ABLE TO AFFORD TO FIX IT THE MECHANIC TOOK OUT THE SUNROOF AND JUST SET IT IN THE FRAME SO AT LEAST WATER WOULD NOT GET IN WHEN IT RAINED. HOWEVER, IT IS JUST SITTING IN THERE AND CAN EASILY BE LIFTED OUT AND MAY EVEN GET BLOWN OUT ON THE FREEWAY. WHEN EXACTLY WILL THIS BECOME A SAFETY HAZARD? WHEN MY SUNROOF BLOWS OFF ON THE FREEWAY AND CAUSES A FATAL CAR ACCIDENT? OR WHEN MY CAR COMPLETELY SHUTS DOWN ON THE MIDDLE OF THE FREEWAY AND MY CHILDREN AND I GET KILLED IN A PILE UP? GM HAS BEEN CONVICTED OF NEGLECTING TO RECALL VEHICLES WITH SAFETY ISSUES RECENTLY. CLEARLY, GM REFUSES TO PROTECT ITS CUSTOMERS. PLEASE HELP PROTECT CONSUMERS AND DO SOMETHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780135October 6, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEAD LAMPS FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778976October 1, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 GMC ENVOY. WHILE DRIVING 35 MPH, BOTH HEADLIGHTS AND TAIL LIGHTS FAILED. THE CONTACT WAS ABLE TO DRIVE HOME USING THE FOG LIGHTS. AFTER LETTING THE ENGINE COOL DOWN, THE VEHICLE WOULD OPERATE NORMALLY. THE CONTACT WAS A CERTIFIED MECHANIC AND NOTED THAT THE VOLT METER DROPPED TO 12 VOLTS WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000. UPDATE 01/13/16 UPDATED 01/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778906September 30, 2015
ELECTRICAL SYSTEM
I HAVE 2006 GMC ENVOY, WHOLE DOOR PANEL WENT OUT BEFORE RECALL, SO WE PAID $2000 AND HAD FIXED, WHEN RECALL CAME OUT, THEY REIMBURSED US. BUT BECAUSE RECALL WASN'T OUT YET I AM THINKING THEY PUT OLD PART IN, THIS WAS AROUND 2008. YOU CANNOT DRIVE A CAR SAFELY WITH NOTHING WORKING ON DRIVER DOOR, I HAVE KIDS IN BACK I NEED WINDOW LOCK, CAN'T OPEN MY DOOR OR WINDOW IF EMERGENCY HAPPENED. VERY FRUSTRATING. I GOT A LETTER IN AUGUST 2015 STATING THAT RECALL #12180 DRIVER DOOR SWITCH SHORT CIRCUIT RECALL HAD NOT BEEN DONE ON MY CAR YET. AND APPROXIMATELY A WEEK LATER IT WENT OUT, I HAD BEEN GETTING THESE CARDS BUT BECAUSE I HAD IT DONE IN 2008 I ASSUMED IT WAS FINE, BUT NOW DOING EXACT SAME THING, SO THE GMC RECALL CARD SAYS TAKE TO GARBER GMC IN GREEN COVE SPRINGS, FL AND WILL FIX FOR FREE, FIRST TIME I TOOK IT UP THERE THEY SAID PART NOT LISTED ON COMPUTER SO CAN'T DO IT CAUSE GMC WON'T PAY THEM BACK, THEN GOT SERVICE MGR INVOLVED AND HE SAID BRING IT UP AND HE WILL CHARGE ME $90 TO DIAGNOSE IT, I SAID I DON'T HAVE THAT KIND OF MONEY. HE WAIVED IT TO SEE IF IT WAS THE RECALL PART, WHEN I CALLED TO CHECK ON IT THE SERVICE MAN THAT HANDLED IT SAID IT WAS THAT PART BUT THE RECALL HAD CLOSED, MY CAR HAD TOO MANY MILES ON IT, ETC.. WHAT DOES THAT MATTER? I KNOW IT IS THE SAME PART, IT IS DOING THE SAME THING. THEN I GET FROM SERVICE MANAGER WE WILL DO FOR $500.00, WHEN FIRST TIME COST US $2000, MY HUSBAND SAID NO, WE HAVE CARD HERE SAYING THIS IS RECALL AND YOU WILL FIX FOR NO CHARGE, NOW THEY ARE SAYING IT ISN'T THAT PART, I HAVE HAD SEVERAL STORIES, BUT IF IT WAS RECALLED THEY NEED TO FIX IT. WHETHER OR NOT IT WAS DONE BEFORE THE RECALL CAME OUT. THEY PROBABLY PUT OLD PART IN THEN, BECAUSE RECALL HAD NOT BEEN PUT OUT YET. PLEASE HELP ME GET MY CAR FIXED, VERY FRUSTRATING, DANGEROUS AS WELL. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778386September 29, 2015
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE REAR HATCH BACK GLASS SHATTERED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778173September 28, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR THE GEAR SHIFTER REPLACEMENT DUE TO CORROSION, IT WAS DISCOVERED THAT THE SUBFRAME WAS CORRODED. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,398.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776663September 25, 2015
UNKNOWN OR OTHER
I PUT THE CAR IN PARK AND SHUT THE VEHICLE OFF AND PULLED THE KEY OUT OF THE IGNITION. THE CAR REMAINED RUNNING WITH THE KEY OUT AND IN ORDER TO SHUT IT OFF WE HAD TO POP THE HOOD AND PULL OUT A RELAY. WE THEN TRIED RESTARTING THE CAR AND IT STARTED WITH THE KEY TURNED BACKWARDS. IT WASN'T DRIVEABLE AT THIS TIME BECAUSE IT WAS SPITTING AND SPUTTERING. WE REPLACED THE IGNITION SWITCH AND IT WAS WORKING FOR A FEW DAYS AND NOW ITS BACK TO DOING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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