Ford Focus Complaints

22,326 consumer complaints on file.

#11630224December 11, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629863December 10, 2024
ENGINE
In June of 2022 We were driving when all the dashboard lit up saying stop immediately, get to a mechanic, engine light and every light was on. We happen to be right near the Ford dealership in our town and pulled right in. After diagnosing it we were told it needed a new engine as the one we have had metal in the oil, it was froze, they had no idea a car with such low miles would do this, that is until they looked it up and found the recall on this car saying this exact thing could happen. It cost $6000 to have it fixed, this was in 2022. We keep getting told parts would be in to fix this problem, Now its almost 2025 and still waiting on parts,, are we to lose another engine? Which by the way, we want a full refund on the one we had to have fixed,, wouldnt have happened if Ford didnt have this problem with their cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629893December 10, 2024
POWER TRAIN
The contact's daughter owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal and the brake pedal. There was no warning light illuminated. The contact stated that the vehicle hesitated while accelerating from a complete stop. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective clutch actuator. The manufacturer was notified of the failure and the contact was provided a case number. The manufacturer stated that the vehicle was no longer covered under warranty and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629918December 10, 2024
POWER TRAIN, ENGINE
The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to reverse as needed. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic who determined that the failure was due to the clutch failure. The local dealer was contacted, and diagnostic test was suggested. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629701December 9, 2024
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop, and while driving at various speeds, the vehicle shuddered significantly. The contact also stated that while at a complete stop on an incline, the vehicle rolled backwards while the brake pedal was not depressed. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to upshift as needed. The contact stated that upon depressing and releasing the accelerator pedal several times, the vehicle responded as needed occasionally. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629762December 9, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch assembly needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629472December 8, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I bought this car it was used by two other owners. I bought a new battery for this car but there is some kind of electrical problem with smell coming from vents and the radio system keeps shutting off.. keeps giving me a message on the screen that says shit off admission or restart engine to save battery then my whole radio system turns off till I turn off my car... Also now it time 4 tries to start my engine. Dash board will turn on but not engine..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629514December 8, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The car is shuddering on acceleration. RPM currently rises and falls in an unnatural manner. Loss of power and gas mileage. This appears to be the same issue that other 2016 ford focuses are covered by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629270December 6, 2024
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The contact owns a 2012 Ford Focus. The contact stated that while opening the front driver's side door, the engine fan inadvertently turned on without starting the vehicle. The engine fan remained running after the vehicle was turned off, causing the battery to become drained. The contact had to purchase a new battery. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628728December 4, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
There is an issue with the vehicle not receiving gasoline and the car has left me stranded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628865December 4, 2024
ENGINE
Engine is misfiring, lack of power, stallign out, barely made it home could of been a really bad accident.now engine is still running terrible, throwing multiple codes and blowing white smoke which we all know is a head gasket issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628590December 3, 2024
POWER TRAIN
While changing a dead battery, the vehicle's transmission control module (TCM) malfunctioned and caused the shift drum to shear off a piece of the aluminum casing inside the gearbox. DTC codes P2837 and P287B were present indicating a shift fork failure. The dual-clutch transmission (DPS6) lost access to reverse, 2nd gear and 4th and 6th gear, but was still able to shift into 1st, 3rd and 5th. Under these conditions, there is the possibility that the sheared off piece of aluminum can enter the gear train and cause the transmission to seize, putting passengers life at risk. The problem is either that the aluminum casing is deficient, or, more likely, that the TCM software is flawed. The problem has been confirmed by the local Ford dealership, who took pictures of the damage, including the piece of aluminum. Judging from Internet search results for the DTCs, the problem is widespread and triggered by a low battery or weak (high impedance) ground condition in the TCM. No warning lights or low battery indications were shown prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628601December 3, 2024
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2012 Ford Focus. While the contact's fiancé was driving at an undisclosed speed, the vehicle sputtered. The contact's fiancé, who is an independent mechanic, diagnosed the vehicle with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. Additionally, the check engine warning light illuminated. The vehicle was taken to another independent mechanic and diagnosed with purge valve canister failure. The contact was informed that the purge valve canister needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that after the vehicle was started, the vehicle sputtered and then lost motive power. The dealer was made aware of the failure. The contact was advised to contact the manufacturer for assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) had expired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628650December 3, 2024
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that upon shifting to reverse(R), the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to D&D Auto, where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The contact was referred to the dealer, who referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and advised the contact to file a report with the NHTSA Hotline for the VIN to be added to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628309December 2, 2024
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Transmission control module, transmission clutch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628050November 30, 2024
POWER TRAIN
The car would not accelerate or shift gears. It just happened out of the blue with no warning. I kept up with maintenance schedule and it wasn't even recommended to have checked until 150,000 according to the owners manual that came with the car. I was only at 98,443 miles and had no warning lights or no leaks. I was driving with my grandchildren and was lucky I could coast safely off the road. I had it towed to the local dealership. The tech found that the car needed a NEW transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627935November 29, 2024
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle made an abnormal sound. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the transmission fluid temperature was higher than normal and had caused unknown parts in the clutch assembly to melt. The dealer determined that the clutch assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another unknown dealer, where it was diagnosed that the clutch assembly needed to be replaced; however, the dealer informed the contact that the failure occurred several months and there was no permanent fix. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627939November 29, 2024
POWER TRAIN
UNKNOWN The transmission malfunctioned. While in motion, the car failed to shift gears smoothly, would jerk, rev high, with acceleration not maching the high rev, and the check engine light came up. The car's erratic movement impacted other drivers on the road as well, who had to slow down and or try to pass. The stalling and the dragging from the transmission were random and made it harder to manage the driving. The car was previously recalled for a similar, or possibly the same problem. This started on November 27th, 2024. I checked and the check engine diagnostic returned a "P07A5" error: "Transmission Friction Element B stuck on." This error code from the check engine reading and my prior experience with similar symptoms from the initial recall is why I feel the transmission or something related to it, is the cause of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627944November 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated while driving 40 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to coast the vehicle off to the shoulder of the roadway. The vehicle was initially towed to a friend's residence and then towed to the dealer. The dealer diagnosed the vehicle and determined that the timing belt and the oil pump drive belt had fractured, causing the engine failure. The vehicle remained with the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The contact was then referred to the NTHSA Hotline to report the failure. The failure mileage was 79,503.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627994November 29, 2024
VISIBILITY/WIPER
My wipers worked, then paused mid windshield and went back down. Now they no longer work. Both fuses have been checked and there is nothing wrong with them. Now my wipers are unusable which makes my car unsafe to drive. Brought it to the mechanic and they said it looks like the same issues that affected this model on a recall a few years ago. However, when I look up recalls it shows that there are none that affect my specific vin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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