Ford Focus Complaints

22,326 consumer complaints on file.

#764877July 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764808July 27, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING AT 75 MPH ON I5 WITH A FULL TANK, GAS PIPE LINE UNDERNEATH OF VEHICLE BROKE AND I WAS SPILLING GAS ON ALL VEHICLES BEHIND ME. ANOTHER MOTORIST SIGNALED TO ME AND I PULLED OVER TO FIND THAT GAS TANK WAS ALMOST EMPTY. TEMPERATURE ON THAT DAY WAS 115F. I WAS NOT AWARE OF THE PROBLEM. I WAS NOT ABLE TO SMELL THE GASOLINE. I AM A SMOKER BUT WAS NOT SMOKING AT THE TIME AND WAS ABOUT TO LIGHT A CIGARETTE WITH MY FLAME LIGHTER. THE PATROL OFFICER MADE ME OPEN THE TRUNK AND THE SMELL TOOK US ABACK. HE INSTRUCTED ME TO TURN OFF FLASHING LIGHTS AND ROLL DOWN WINDOWS WHICH I COULDN'T DO AS I DID NOT WANT TO TURN ON THE MOTOR AGAIN. CAR WAS TOWED TO ATHENS AUTO REPAIR IN REDDING. THE GAS PUMP HAD BEEN REPLACED RECENTLY BECAUSE THE NEEDLE TO REGISTER IF PUMP WAS FULL OR EMPTY HAD ALREADY FAILED AT 70.000 MILES. I DRIVE 1,000 MILES A WEEK SINCE I WORK EVERY DAY IN OROVILLE (200 MILES ROUND TRIP).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566774July 26, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
CONSUMER WAS IN AN AUTOMOBILE ACCIDENT. UPON IMPACT THE PASSENGERS SEATBELT DID NOT LOCK, ALLOWING PASSENGER TO MOVE FORWARD HITTING THE WINDSHIELD, FACE FIRST. THE AIR BAG DEPLOYED AFTER THE INITIAL IMPACT OF THE ACCIDENT. RESULTING IN FACIAL SWELLLING OF THE PASSENGER AND 3 LOOSE TEETH. CONSUMERS AIR BAG OPENED LATER ALSO, BUT THE SEAT BELT LOCKED AND CONSUMER ONLY SUFFERED A BADLY BURNED THUMB. *JG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8014857July 26, 2002
ELECTRICAL SYSTEM:IGNITION
WHEN KEY WAS INSERTED INTO IGNITION SWITCH IGNITION IT FAILED TO TURN. 0WNER INDICATED THAT SOMETIMES IGNITION WOULD TURN, BUT VEHICLE WOULD NOT START. OWNER WAS AWARE OF OTHER VEHICLES WITH SAME PROBLEM. PLEASE DESCRIBE DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014889July 26, 2002
STEERING:RACK AND PINION
WHILE BACKING UP CONSUMER HEARD A LOUD NOISE FROM FRONT END, THEN, LOST STEERING ABILITY. VEHICLE WAS TOWED TO DEALER, IT WAS DETERMINED THAT RACK AND PINION HAD BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014903July 26, 2002
VEHICLE SPEED CONTROL
VEHICLE HAS A TENDENCY TO JUMP/LUNGE OR HESITATE AND STALL COMPLETELY. DEALERSHIP UNABLE TO DETECT FAILURE, EVEN WITH VEHICLE REPAIRED 15 INCONSECUTIVE DAYS. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014724July 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
CONSUMER STATES WHILE DRIVING VEHICLE WILL JUST STALL WITHOUT ANY WARNING, WILL START BACK UP AFTER SITTING FOR ABOUT HALF AN HOUR. CONTACTED DEALER. CANNOT FIX PROBLEM.*JB CONSUMER STATED THAT ALL ELECTRICAL PARTS FAIL TO OPERATE WHEN THE VEHICLE STALL. THE DEALER REPLACED MANY PARTS BUT THE PROBLEM WAS NOT SOLVED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014817July 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES WHILE PULLING OFF FROM A YIELD OR STOP VEHICLE WILL LOSE POWER. VEHICLE CHEKCED BY DEALER WHO COULD NOT DETERMINE CAUSE OF PROBLEM. CONSUMER STATED THAT THIS PROBLEM SEEMS TO HAPPEN WHEN SLOWING DOWN OR ACCELERATING FROM A STOP OR YIELD, THE DEALERN REPLACED MASS AIR FLOW SENSOR AND PCV VALVE BUT THIS DID NOT CORRECT THE PROBLEM.*JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764715July 25, 2002
STEERING:RACK AND PINION
RACK AND PINION FAILED TWICE WITHIN 24 HOURS-ONCE FOR THE OWNER AND ONCE FOR THE DEALER AFTER REPLACING THE ORIGINAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014659July 24, 2002
SUSPENSION
WHILE DRIVING OVER 60MPH VEHICLE WILL VIBRATE. CONTACTED DEALER. HAD WHEEL ALIGNED, BUT PROBLEM STILL OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764659July 24, 2002
TIRES:TREAD/BELT
REAR PASSENGER TIRE THREAD SEPARATION: DRIVING TO WORK AT 8:40A, ON A 3 LANE FREEWAY PLUS A CARPOOL LANE. I WAS IN THE MIDDLE LINE, WHEN THE CAR VIBRATED. I THOUGHT I COULD GET TO WORK TO TAKE IT TO A DEALERSHIP. DROVE ANOTHER 1-2 MILES, WHEN THE VIBRATION BECAME VIOLENT. I SWEARVED INTO THE FAST LANE, CRINGING AND WAITING FOR SOMEONE TO HIT ME, SINCE I JUMPED INTO THEIR LANE. I ATTEMPTED TO STRAIGHTEN THE CAR , BUT WAS LOSING CONTROL. I VEERED BACK TO THE 3RD LANE AND THEN FISHTAILED , HEADING FOR THE CENTER DIVIDER. I CROSSED OVER INTO THE FAST LANE AND THE CARPOOL LANE , STAREING AT THE WALL. I MANAGED TO STRUGGLE WITH THE STEERING WHEEL TO TURN THE FRONT OF THE CAR AWAY FROM THE WALL, JUST IN THE NICK OF TIME TO FISHTALE AWAY. MY LEFT REAR BUMPER SIDESWIPED THE WALL AS I HEADED BACK ACROSS OVERALL 4 LANES, TO THE RIGHT SHOULDER, WHERE I CAME TO A STOP. IT WAS A MIRACLE THAT NO ONE HIT ME WHEN I FIRST WENT OUT OF CONTROL. IT WAS A MIRACLE THAT NO ONE SLAMMED INTO SOMEONE ELSE, AS THEY SLOWED DOWN TO LET ME CONTINUE STAY " OUT OF CONTROL" UNTIL I CAME TO HALT. IT WAS THE MOST HORRIFIYING 20 SECONDS OF MY LIFE. MY LIFE WAS SPARED, AND SO WAS SOMEONE ELSE'S, IF THE TIME HAD BEEN DIFFERENT. I HAD TO PURCHASE ANOTHER FIREHAWK TIRE AND FIRESTONE REQUEST THAT I MAIL THEM THE DAMAGE TIRE!!! HOW DO YOU MAIL A TIRE!?!?!?! INSANE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764688July 24, 2002
ELECTRICAL SYSTEM:IGNITION
MAY 25, 2002: VEHICLE STALLED ON HWY 15/93 INTERCHANGE IN LAS VEGAS, NV WHILE DOING 65 MPH. TRAFFIC WAS MODERATE, AND WE WERE ABLE TO MOVE TO THE SIDE OF THE ROAD. SAFETY WAS OF MAIN CONCERN HERE AS WE WERE NOT THAT FAR OFF THE ROAD. THE VEHICLE RESTARTED 30 MIN. LATER. MAY 27, 2002: VEHICLE STALLED FOR SECOND TIME ON HWY 93, 34 MILES SOUTHEAST OF KINGMAN ARIZONA WHILE GOING UP A HILL AT 65 MPH. THERE WAS NO SHOULDER TO PULL OFF ONTO. THERE WAS HOLIDAY TRAFFIC AND WE HAD TO PUSH THE VEHICLE UP A BLIND HILL (TO ONCOMING TRAFFIC) 70 FT TO THE NEAREST SHOULDER. WE WERE TOWED INTO KINGMAN. SINCE THEN, THE FUEL PUMP HAS BEEN REPLACED 3 TIMES IN 68 DAYS. WHILE NO ONE HAS BEEN INJURED, IT IS JUST A MATTER OF TIME BEFORE WE ARE IN A LOCATION THAT WILL NOT AFFORD US A SAFE EXIT. CLEARLY, THE FUEL PUMP DESIGN IN THIS VEHICLE IS DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764702July 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014608July 24, 2002
VEHICLE SPEED CONTROL
VEHICLE WILL LOSE POWER WHEN ACCELERATING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014507July 23, 2002
ENGINE AND ENGINE COOLING:ENGINE
AT START UP VEHICLE WILL DIE.DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566810July 22, 2002
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE ATTEMPTING TO PARK, THE VEHICLE TOOK OFF AND ACCELERATED WITHOUT ANY WARNING. THE VEHICLE TOOK OFF GOING THROUGH THE BACK WALL OF THE GARAGE. THE AIR BAGS DID DEPLOY. ON ANOTHER OCCASION, THE VEHICLE WAS SERVICED FOR CHECK ENGINE LIGHT WHICH WAS ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND A CHIP WAS REPLACED. HOWEVER, WHILE DRIVING, THE VEHICLE ACCELERATED OUT OF CONTROL AGAIN UP TO 100 MILES PER HOUR. CONSUMER WAS ABLE TO STOP THE VEHICLE BY TURNING OFF THE ENGINE. DEALER FOUND THROTTLE WAS STUCK WIDE OPEN. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#566975July 22, 2002
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT THE GOODYEAR TIRES NEEDED REPLACED AFTER ONLY 14000 MILES, NO OTHER SPECIFIC TIRE INFORMATION GIVEN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764586July 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE MOVING IN VERY HEAVY STOP & GO TRAFFIC ON FREEWAY, ENGINE SUDDENLY & WITHOUT WARNING LOST POWER & STALLED. NO WARNING LIGHTS, NO ENGINE CODES. 3 OCCUPANTS, A/C ON, 95 DEGREE F OUTSIDE TEMP, 1/2 TANK FUEL. ENGINE RESTARTED AFTER SEVERAL ATTEMPTS BUT COULD NOT DEVELOP POWER TO ACCELERATE. ENGINE CONTINUALLY STALLED. 45 MINUTES LATER AFTER A TOW TO NEAREST FORD DEALERSHIP, ENGINE STARTED & RAN NORMALLY. DEALERSHIP TEST DROVE, INSPECTED & PERFORMED DIAGNOSTIC TESTS. FOUND NO CODES, NO PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764597July 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE HESITATES, IDLES AND FLUCTUATES FROM 4000 TO 5000 RPM, THEN DROPS TO 0. EVERYTHING ON THE CONTROL PANEL STARTS SIGNALING, INCLUDING THE CHECK ENGINE LIGHT. HEAD LIGHTS GO ON AND OFF. IN GENERAL, THE WHOLE ELECTRICAL SYSTEM OF THE CAR GOES OFF AND ON; IT FLASHES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764602July 22, 2002
SUSPENSION
SINCE THIS CAR WAS BOUGHT NEW OFF THE SHOWROOM FLOOR, WE HAVE HAD SUSPENSION PROBLEMS. WE HAVE HAD THE TIRES REPLACED 7 TIMES NOW AND WILL SOON HAVE TO HAVE THEM REPLACED AGAIN DUE TO SEVERE TIRE WEAR. ALIGNMENT HAS BEEN SUSPECT AT ALL TIRE CHANGES AND WARRANTY HAS BEEN VOIDED ON 3 SETS OF TIRES DUE TO MISALIGNMENT. ALIGNMENT HAS BEEN DONE SEVERAL TIMES BY FORD AND BY PRIVATE SHOPS. ALIGNMENT WAS EVEN SET OUT OF SPEC. BY FRIENDSHIP FORD (BRISTOL TN) TO CORRECT THE PROBLEM OF SEVERE TIRE WEAR. TO MY KNOWLEDGE, IF A VEHICLE HAS TO BE SET OUT OF SPEC. TO CORRECT A PROBLEM, THERE IS SOMETHING WRONG WITH THE CAR IN THE FIRST PLACE. WE WERE TOLD HOWEVER, BY RUSTY WALLACE FORD (NEWPORT TN) THAT OUR DRIVING HABITS WERE JUST TOO ROUGH AND THEY PROCEDED TO TELL ME HOW TO DRIVE. I DO NOT RACE THE CAR OR DRIVE LIKE A MANIAC AND SHOULDNT HAVE TO DRIVE 25MPH TO AVOID REPLACING TIRES EVERY 20000 MILES. I HAVE SINCE HAD TO REPLACE THE LEFT REAR WHEEL BEARING THAT LOCKED UP ALSO RUINING THE SPINDLE, AND REAR BRAKE PADS DUE TO THE BRAKES ON THE LEFT REAR WHEEL LOCKING UP. IT SEEMS SORT OF QUESTIONABLE TO ME THAT I HAVE HAD SO MUCH TROUBLE OUT OF THAT ONE WHEEL, THE SAME ONE THAT WAS RECALLED DUE TO THE SLIGHT PROBLEM OF IT COMING OFF THE CAR. MY MOTHER AND I OWN AN INVENTORY SERVICE AND DRIVE THE CAR AS MANY AS 3000 MILES A MONTH AND SOMETIMES MORE, SO OUR WARRANTY WAS USED UP QUICKLY AND ALL OF OUR PROBLEMS OTHER THAN THE TIRES HAVE COME AFTER THE WARRANTY ENDED. I DO NOT HAVE A PROBLEM WITH SPENDING MONEY TO REPAIR OUR VEHICLE AS I KNOW NOTHING LASTS FOREVER, BUT SOME OF THESE PROBLEMS ARE GLARING AND FORD SEEMS TO BE LOOKING OVER THEM. PLEASE INVESTIGATE THE PROBLEMS WITH THE BRAKES TIRES AS I HAVE FOUND THAT I AM BUT ONE OF MANY WITH PROBLEMS WITH THIS FORD PRODUCT. I HAVE FOUND A WEBSITE THAT YOU MAY WANT TO LOOK INTO.....WWW.FORDFOCUSBRAKEPROBLEMS.COM. PLEASE TAKE A LOOK AND I BELIEVE YOU WILL AGREE THIS NEEDS TO BE LOOKED INTO. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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