Ford Focus Complaints
22,326 consumer complaints on file.
- #765300August 6, 2002SUSPENSION:FRONT
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY FORD FOCUS ZX3 RIGHT FRONT SUSPENSION IS MAKING A LOUD CLUNCKING NOISE WHEN I PUT THE VEHICAL IN REVERSE/DRIVE. I'M CONCERN AFTER READING THAT THIS VEHICLE FRONT SUSPENSION CAN COLLAPSE.INVESTIGATION: PE02-044. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015483August 5, 2002AIR BAGS:FRONTAL
VEHICLE BUMPED INTO A GARBAGE CAN AT 2-3 MPH CAUSING MINIMAL DAMAGE TO BUMPER. BOTH AIRBAGS DID NOT DEPLOY.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015528August 5, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE ROTORS AND BRAKE PADS ARE COMPLETELY WORN OUT WITH LOW MILEAGE ACCUMULATION. PLEASE DESCRIBE DETAILS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015542August 5, 2002ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING, STRUCTURE:BODY:DOOR
ELECTRIC SYSTEM WIRING CAUSING LIGHTS/ WINDOWS, AND DOOR LOCKS TO GO OUT. DEALER NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015560August 5, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING BRAKES THERE IS A GRINDING NOISE COMING FROM DRIVER'S SIDE WHEEL. DEALERSHIP IS AWARE OF PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765235August 5, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TWICE, WHILE ON A TRIP, THE ENGINE HAS STALLED ON THE HIGHWAY DOING 70 MPH. BOTH TIMES THE CAR WOULD ONLY DO 10 TO 20 MPH MAX. WITH MY FAMILY, ON BUSY HIGHWAYS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765147August 3, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WITHIN THE FIRST MONTH OF OWNERSHIP WHILE DRIVING VEHICLE SHUDDERS AND WENT INTO A STALL. I THOUGH I DID SOMETHING WRONG AND DIDN'T REPORT IT. AT 1800 MILES I DROVE HOME FROM WORK MADE A BRIEF STOP AND WHEN I TRIED TO RESTART MY CAR NOTHING WORKED. THE DASHBOARD WHEN BLANK. VEH HAD TO BE TOWED & WAS KEPT FOR 5 DAYS A FUEL PUMP WAS PUT IN. AT 2874 MILES A MONTH LATER I STOPPED FOR GAS AND VEHICLE AGAIN WOULDN'T START DASH BOARD WENT BLANK. VEH TAKEN BACK TO DEALERSHIP & KEPT 3 DAYS. A NEW STARTER WAS PUT IN. JULY 15 ENGINE LIGHT & GAS LIGHT WOULDN'T GO OFF (WAS TOLD NOTHING TO WORRY ABOUT KEEP ON DIRIVNG) TOOK VEH FOR REPAIR LIGHT WENT OFF. 8/2/02 WHILE DRIVING HOME FROM WORK, RUSH HOUR ON INTERSTATE 295 AT 60 MPH. DASH BOARD WENT DEAD ENGINE LIGHT CAME ON & VEH LOST ALL POWER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND WAIT AND FEW MINUTES. HAD NO CELL PHONE & WAS IN A DANGEROUS ON RAMP I WAS ABLE TO GET THE VEH MOVING. AGAIN AFTER A SHORT DISTANCE EVERYTHING WHEN DEAD. I WAITED AND AGAIN ATTEMPTED TO MAKE IT HOME. I WAS ABLE TO GET HOME AND CALL DEALERSHIP. I ATTEMPED TO GET VEH TO DEALERSHIP, BUT VEHICLE AGAIN DIED IN THE ROAD. ALL LIGHTS CAME ON THE VEH WOULD START. AFTER WAITING I WAS EVENUTALLY ABLE TO GET CAR TO DEALERS. I AM AFRAID TO DRIVE THIS CAR. I FEEL I AM PUTTING MY LIFE AND OTHERS AT RISK WITH THIS CAR ON THE ROAD. I AM HANDYCAPPED AND PURCHASED THIS VEHICLE FOR SAFETY REASONS. IT HAS BEEN A NIGHTMARE. HOW CAN I GET RID OF THIS VEHICLE AND GET IT REPLACED? I AM TRUELY CONCERNED FOR MY LIFE IN THE CAR. THE VEHICLE HAS BEEN REPAIRED, BUT I FEEL THEY JUST FIX THINGS BUT DON'T ACTUALLY KNOW WHAT IS WRONG. WHERE DO I GO FOR HELP?*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015375August 2, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING AT ANY SPEED BATTERIES WILL DIE, THEN ENGINE WILL START AGAIN WITHOUT TURNING IGNITION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015380August 2, 2002FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE STALLS OUT WITHOUT WARNING DUE TO A BAD FUEL PUMP. CONTACTED DEALER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015382August 2, 2002POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING HEARD A LOUD NOISE. TOOK VEHICLE TO DEALERSHIP, AXLE HAD BROKEN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015420August 2, 2002ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS HAVING PROBLEM WITH TURNING KEY IN THE IGNITION. KEY WILL SOMETIMES GET STUCK. DEALER NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765081August 2, 2002FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS WHEN CAR IN EXTENDED TURNS (SUCH AS FREEWAY ON RAMP). PROBLEM FIRST NOTICE WHEN FUEL INDICATION AT JUST UNDER 1/4 TANK. PROBLEM OCCURRING AT OVER 1/4 TANK NOW.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765089August 2, 2002ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765105August 2, 2002AIR BAGS:FRONTAL
THIS WAS A RENTAL CAR. THE AIR BAG DEPLOYED IN A PROX 5 MPH IMPACT. I RECEIVED 2ND DEGREE BURNS TO THE BACK OF MY LEFT HAND.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8015359August 1, 2002AIR BAGS:FRONTAL
WHILE TRAVELING ON HIGHWAY FRONTAL AIR BAG DEPLOYED DURING A COLLISON, IN WHICH THE AIRBAG BURNED CONSUMER'S ARM.*AK *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8015364August 1, 2002ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PARKED PUT KEY IN AND IT WOULD NOT TURN. TRIED ANOTHER KEY, AND WOULD IT NOT TURN. DEALER NOTIFIED, REPAIRED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765047August 1, 2002FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765062August 1, 2002FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR HAS STALLED MULTIPLE TIMES AT SPEED TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY COULDN'T FIND ANY PROBLEMS. LAST TIME IT STALLED MY HUSBAND REPLACED THE FUEL FILTER AND FIXED THE PROBLEM FOR 2 DAYS AND IT ACTS LIKE IT IS GOING TO HAPPEN AGAIN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8015300August 1, 2002AIR BAGS:FRONTAL
AT 65 MPH VEHICLE HIT A RETAINING WALL, THEN ROLLED A COUPLE OF TIMES, AND NEITHER AIRBAG DEPLOYED. CONSUMER HIT HEAD ON WINDSHIELD, VEHICLE WAS TOTALLED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8015303August 1, 2002SEAT BELTS
VEHICLE HIT A RETAINING WALL AT 65 MPH, THEN ROLLED A FEW TIMES. SEATBELT DID NOT RESTRAIN DRIVER, AND DRIVER HIT HEAD ON WINDSHIELD. VEHICLE WAS TOTALLED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0