Ford Focus Complaints

22,326 consumer complaints on file.

#567405September 10, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING BROKE, ALSO CUTTING THE ABS SENSOR WIRE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766949September 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766951September 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MULTIPLE PROBLEMS: REPLACED CD PLAYER ONCE, THREE BRAKE JOBS, MULTIPLE TRUNK LATCH REPAIRS, REPLACED TRANSMISSION AT 40000, 3 RECALLS, IGNITION SWITCH LOCKED UP. THE 2000 FOCUS IS CLEARLY A LEMON! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766957September 10, 2002
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON SEPTEMBER 3, 2002, AS CONSUMER WAS LEAVING WORK, HE SMELLED GASOLINE AND THE CAR HESITATED WHEN HE ACCELERATED. CONSUMER PULLED INTO A GAS STATION TO GET GAS SINCE THE GAS GAUGE READING WAS BETWEEN 3/8 AND 1/4 FULL. CONSUMER LOOKED UNDER THE CAR AND SAW SOME GAS LEAKING FROM THE CAR. CONSUMER THOUGHT MAYBE THE GAS AND THE SMELL WAS THE RESULT OF SOME SORT OF PRESSURE BUILDUP CAUSING AN OVERFLOW.) HOWEVER, AFTER HAVING THE CAR FILLED UP, HE THEN STARTED THE CAR AND WENT TO PULL AWAY. CONSUMER COULDNOT EVEN PULL AWAY FROM THE PUMP, WHEN HE STEPPED ON THE GAS PEDAL, GASOLINE WOULD POUR OUT UNDER THE CAR FROM THE GAS TANK. CONSUMER HAD THE CAR TOWED TO PACIFICO MARPLE FORD (BROOMALL, PA). THEY DETERMINED THAT THE LEAK PROBABLY WAS DUE TO THE TUBE ASSEMBLY BECOMING DISCONNECTED FROM THE FUEL PUMP. (THAT DIAGNONSIS WAS LATER CONFIRMED.) A NEW TUBE ASSEMBLY WAS INSTALLED AND THE CAR SEEMS TO BE RUNNING JUST FINE, CONSUMER IS SEEKING REIMBURSEMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018244September 9, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
REAR BRAKE LIGHTS WENT OUT. CONSUMER REPLACED FUSE, AND WHILE DRIVING STARTED SMELLING SMOKE. CONSUMER HAD TO USE EXCESSIVE EFFORT IN ORDER TO STOP VEHICLE. ONCE STOPPED, CONSUMER TURNED KEY TO OFF POSITION AND ENGINE KEPT RUNNING. CONSUMER THEN REMOVED "REPLACED" BRAKE FUSE, AND ENGINE STOPPED. WITH FUSE REMOVED BRAKE LIGHTS WORKED. BUT, CONSUMER WILL OCCASIONALLY SMELL SMOKE FROM FUSE BOX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018245September 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EXCESSIVE WEAR ON FRONT BRAKES. CONSUMER DID ALL HIGHWAY DRIVING, AND HAD TO REPLACE ROTORS AT 30000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766884September 9, 2002
AIR BAGS:FRONTAL
BOTH AIRBAGS DEPLOYED IN MY FORD FOCUS WHEN MY VEHICLE (AT REST) COLLIDED WITH A TRUCK THAT WAS TRAVELING AT APPROXIMATELY 25 MPH. I SUSTAINED SECOND DEGREE BURNS TO BOTH ARMS AND FACE FROM THE AIR BAGS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#766898September 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
JUST COMPLETED 3 HOUR TRIP IN HEAVY RAIN. HAD DRIVEN THROUGH AREA OF ROAD WITH SEVERAL INCHES OF WATER. WHILE VEHICLE APPROACHED FROM OPPOSITE DIRECTION THE RESULTING SPLASH CAUSED THE ENGINE TO FAIL. TOWED CAR TO A LOCAL FORD DEALER AND THEY SAID THE CAUSE OF THE ENGINE FAILURE WAS DUE TO TOO MUCH WATER IN THE ENGINE. WE ALSO FOUND OUT THAT THE AIR INTAKE VALVE IS LOCATED NEAR THE BOTTOM OF THE FRONT BUMPER. THIS HAS CAUSED US TO NEED A NEW ENGINE ON A CAR THAT WE HAVEN'T EVEN HAD FOR THREE MONTHS. FORD REFUSES TO PAY FOR A NEW ENGINE AND INSISTS IT ISN'T A DESIGN FLAW. THE INSURANCE ADJUSTER STATED THAT IT IS ODD THAT THE ENGINE WOULD FAIL DUE TO WATER INTAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766900September 9, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERING: STEERING WHEEL/HANDLE BAR
IGNITION TUMBLER BREAKS AND STEERING WHEEL LOCKS UP. CAN NOT START CAR. HAPPENED AROUND 29,000 MILES FIRST TIME AND 60,000 MILES THE NEXT TIME. I ALSO HAVE A PROBLEM WITH THE CAR STALLING. GOING AROUND CORNERS AND UP HILLS IT IS LIKE THE CAR HAS RUN OUT OF GAS. YOU THEN SLOW DOWN AND IT WILL RETURN TO NORMAL. ALSO HAPPENS ON THE ON AND OFF RAMPS OF HIGHWAYS. VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766903September 9, 2002
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#766915September 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
2001 FORD FOCUS W/JUST OVER 13000 MILES I AM TOLD BY FORD REPAIR IN ANTIOCH, CA I NEED NEW ROTORS, SHOES, ETC...I INITIALLY REPORTED CONCERNS ABOUT BRAKE NOISE, WEAR WHEN I FIRST PURCHASED BUT I WAS TOLD WAS ALL NORMAL STUFF! IT IS NOT, THEY HAVE DEFECTIVE PARTS & TOO MANY PEOPLE HAVING PROBLEMS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766934September 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING ISSUE, VEHICLE STALLS, LOSS OF ENGINE POWER IN TUNRS SUCH AS HIGHWAY RAMPS-PARTICULARLY BAD WITH 1/4 TANK OF GAS OR LESS, AT TIMES MUST COAST FOR SOME DISTANCE TO REGAIN POWER. ALMOST REARENDED ON NUMEROUS OCCAIONS. VEHICLE HAS ALSO EXHIBITED STUTTER & STUMLES AT CRUISING SPEED THROUGHOUT LIFE OF VEHICLE. MOST LIKELY FUEL RELATED ISSUE, FUEL PUMP REPLACED AT AROUND 10000, NO IMPROVEMENT. RATHER THAN STALLING IN TURNS, ENGINE OFTEN SEEMS AS IF SIEZED UP, TACH SHOWS AROUNG 900-1200RPMS SENSATION OF ENGINE BRAKING . BIG PROBLEM ON CLOVERLEAFS OF BALT/WASH AREA. ONE AMONGST MANY QUALITY ISSUES T. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766863September 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:FRAME AND MEMBERS
SUB FRAME BOLTS LOOSE FROM FACTORY, TRANSMISION SLIPS, BRAKE ROTORS WARPED AND REPLACED 3 TIMES, DLR ADVISED THAT BECAUSE THIS VEH IS BUILT IN GERMANY ITS A HIGH PERFORMANCE VEH AND THE BRAKES WILL NOT LAST MORE THAN 12,000 MILES WITHOUT HAVING TO DO A COMPLETE BRAKE JOB, FORD HAS BEEN CONTACTED ON SEVERAL OCCASSIONS AND HAVE REPEATDLY DENIED THAT THEY HAVE ANY BRAKE ISSUES WITH THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766866September 8, 2002
STRUCTURE:BODY:TRUNK LID
THE TRUNK RELEASE BUTTON FAILS TO WORK, NOW THE LOCK IS MALFUNCTIONING ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766823September 7, 2002
POWER TRAIN:MANUAL TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018050September 6, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), TIRES, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
KEY WILL NOT TURN IN IGNITION. TOOK VEHICLE TO DEALER, AND THEY REPLACED LOCKING MECHANISM IN STEERING COLUMN. *AK THE FUEL MILEAGE WAS NOT CONSISTENT WITH WHAT WAS STATED , THE FUEL PUMP WAS REPLACE ALONG EITH THE FILTER, EGR VALVE AND RADIO, TWO FRONT TIRES WERE REPLACED AT 10,700. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018077September 6, 2002
VEHICLE SPEED CONTROL
WHEN ENTERING A DRIVEWAY OWNER PROCEEDED FORWARD WHEN VEHICLE ACCELERATED OUT OF CONTROL, STRIKING A WALL. BOTH AIR BAGS DEPLOYED FROM EXTENT OF IMPACT. PLEASE DESCRIBE DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8018129September 6, 2002
SUSPENSION:MULTIPLE AXLE
WHILE DRIVING 35MPH TIRE SEPARATED FROM AXLE, CAUSING SERIOUS INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#766799September 6, 2002
AIR BAGS:FRONTAL
A UHAUL TRUCK SMASHED INTO THE BACK OF MY CAR, SANDWICHING MY FOCUS WITH THE CAR IN FRONT OF ME. THE CRASH WAS SO STRONG MY CAR IS A TOTAL LOSS. HOWEVER, NONE OF THE AIRBAGS DEPLOYED. I'VE CONTACTED MY DEALERSHIP AND FORD MOTOR COMPANY BUT THEY DID NOT GIVE ME ANY ATTENTION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#766810September 6, 2002
VISIBILITY:WINDSHIELD
MY DAUGHTER WAS IN A FENDER BENDER. SHE WAS BEHIND SOMEONE AT AN INTERSECTION. THEY WERE BOTH TURNING RIGHT. THE PERSON BEFORE HER PROCEEDED THROUGH THE INTERSECTION. MY DAUGHTER LOOKED TO HER LEFT FOR VEHICLES AND STARTED THROUGH THE INTERSECTION. THE VEHICLE IN FRONT OF HER STOPPED AND SHE REAR ENDED IT. THERE WAS NO DAMAGE DONE TO THE OTHER VEHICLE AND HER FOCUS HAS A SMALL DENT IN THE FRONT FENDER. THE DAMAGE CAME FROM THE FACT THAT THE AIRBAGS DEPLOYED AND BLEW OUT THE WINDSHIELD. IF MY DAUGHTER HAD NOT BEEN WEARING GLASSES, SHE MAY HAVE RECEIVED AN EYE INJURY FROM THE SHATTERED GLASS. THE DEALER CLAIMS THAT THE AIRBAGS SHOULD DEPLOY AT THAT LOW OF A SPEED AND IT IS EXPECTED TO BLOW OUT THE WINDSHIELD.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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