Ford Focus Complaints

22,326 consumer complaints on file.

#8019320September 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT THE BRAKE ROTORS HAVE GONE OUT AT 8,000 MILES, IN MAY THE CONSUMER HAD THE ROTORS REPLACED THEN IN JULY THE SAME PROBLEM OCCURED AND FINALLY ON THE 21-SEP-2002 THE CONSUMER HAD TO TAKE THE VEHICLE IN AGAIN TO HAVE THE ROTORS REPLACED. THE DEALER CANNOT FIND THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019327September 24, 2002
TIRES, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING THE VEHICLE AT ANY SPEED, STRONG CHEMICAL FUMES SPREAD THROUGH OUT THE VEHICLE. THE DEALER HAS BEEN MADE AWARE OF THE PROBLEM. NLM THE TIRE ROD HAS LOOSENED, THE BATTERY HAD BLOWN, AND THE ENGINE LIGHT HAD STAYED ILLUMINATED. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019352September 24, 2002
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
CONSUMER STATES THAT JACK EQUIPMENT DOES NOT INCLUDE THE PROPER SIZE LUG NUT WRENCH. INCLUDED WRENCH IS TOO SMALL AND CONSUMER HAS NOT BEEN ABLE TO FIND PROPER SIZE ANYWHERE. MFR ADVISED CONSUMER THAT IT'S THE DLR'S RESPONSIBILITY. DLR ADVISED CONSUMER THAT THEY ARE NOT ABLE TO LOCATE THE PROPER SIZE WRENCH. VEHICLE'S TIRES ARE THE ORIGINAL/16 INCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567565September 23, 2002
SUSPENSION
THE VEHICLE IS EXPERIENCING SEVERE WHEEL/TIRE THUMP, WHICH CAUSES A VIBRATION IN THE STEERING AND A LOUD AUDIBLE NOISE IN THE CABIN, THE MANUFACTURER IS AWARE OG THE PROBLE BUT A SOLUTION WAS NOT AVAILABLE FOR SOME MONTHS, THE FACT THAT THE CONSUMERS VEHICLE HAD HIGH MILEAGE THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE ALTHOUGH THE VEHICLE WAS ONLY 12 WEEKS OLD. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767626September 23, 2002
SEATS
LUMBAR CABLE/PARTS BREAK WHEN YOU ADJUST SEAT BACK. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567556September 23, 2002
VEHICLE SPEED CONTROL, SEATS
WHILE BACKING VEHICLE INTO THE DRIVEWAY, THE ENGINE SURGED AND THE VEHICLE SHOT BACK TOWARD THE HOUSE HITTING IT. THE VEHICLE THEN SHOT FORWARD BENDING A METAL FENCE. CONSUMER SUFFERED INJURIES TO THE NECK, ALSO, IN THE ACCIDENT THE FRONT SEAT BROKE, PUTTING CONSUMER INTO A 45 DEGREE ANGLE. *JG
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#567606September 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SEATS, EXTERIOR LIGHTING:TURN SIGNAL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:MANUAL TRANSMISSION
THE CHECK ENGINE LIGHT ILLUMINATED AND WAS TOLD IT WAS A FAULTY SWITCH THAT NEEDED TO BE RESET, THE PROBLEM HAS NOT YET BEEN RESOLVED. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019076September 19, 2002
STEERING
WHILE DRIVING AT 15MPH ON FLAT SURFACE AND WITH NO WARNING STEERING WHEEL LOCKED UP, RESULLTING IN AN ACCIDENT. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8019078September 19, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR GOT STUCK, AND THE VEHICLE STARTED TO SPEED UP WHICH CAUSED AN ACCIDENT. CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767405September 19, 2002
VEHICLE SPEED CONTROL
THE VEHICLE SURGES WHILE IN 3RD AND 4TH GEAR, AROUND 35-40MPH. IT HAS STALLED OUT THREE TIMES. WE HAVE TAKEN IT TO A DEALER TO BE REPAIRED AFTER TELLING THEM ON SEVERAL OCCASIONS THAT SOMETHING WAS WRONG AND THE PROBLEM HAS NEVER BEEN COMPLETELY RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767417September 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLING WHILE DRIVING ON FREEWAY FOR NO REASON, IT HAPPENED THREE TIMES SINCE I PURCHASED THE CAR AS NEW TWO AND HALF YEARS AGO. FIRST TIME IT HAPPENS, THE CAR WAS ONLY 6 MONTH OLD. I WAS LUCKY THAT ALL THOSE THREE TIMES WHEN IT STALLED I DIDN'T GET INTO ANY ACCIDENT BUT IT'S SCARY WHEN IT HAPPENED ON A BUSY HIGHWAY. I KNOW SOME OTHER FOCUS OWNERS HAD THE SAME PROBLEMS HAPPENED TO THEM TOO. THANKS FOR YOUR TIME AND ATTENTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767426September 19, 2002
TIRES:TREAD/BELT
PREMATURE TREAD SEPARATION AFTER ONLY 11,700 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767438September 19, 2002
TIRES
WHILE DRIVING THE LEFT REAR TIRE LOCKED UP CAUSING THE REAR OF THE CAR TO BREAK LOOSE. INSPECTION REVEALED ~1/8" OF LATERAL MOVEMENT IN THE LEFT REAR WHEEL/HUB ASSEMBLY. DEALERSHIP DETERMINED THAT THE LEFT REAR WHEEL BEARING HAD FAILED. THE FAILURE CAUSED DESTRUCTIVE DAMAGE TO BOTH REAR TIRES, THE LEFT REAR TIRE HAS A SIGNIFICAN FLAT SPOT WILE THE RIGHT REAR HAS A BULGE IN THE SIDEWALL. DEALERSHIP REFUSED TO REPLACE THE TIRES UNDER WARRANTY CLAIMING THAT THE PROBLEM WAS RELATED TO THE FIRESTONE TIRE WARRANTY DESPITE THE FACT THAT THE DESTRUCTION OF THE TIRES WAS A DIRECT RESULT OF THE WHEEL BEARING FAILURE AND NOT IN ANY TIRE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018937September 18, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH IS NOT WORKING PROPERLY. AT TIMES CONSUMER IS NOT ABLE TO PUT KEY INTO IGNITION, OTHER TIMES VEHICLE WILL NOT START OR ABLE TO PUT OUT OF GEAR. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019006September 18, 2002
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AND WITH NO WARNING LEFT REAR WHEEL BEARING SNAPPED, CAUSING TIRE TO WOBBLE. IT WILL BE HARD FOR CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED. *AK CONSUMER STATES THERE WAS EXTENSIVE DAMAGE CAUSED TO THE LEFT REAR WHEEL ASSEMBLY, BEARINGS, HUB, BRAKE SHOES AND WHEEL SPEED SENSOR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767329September 18, 2002
EQUIPMENT:ELECTRICAL
PLASTIC ASH TRAY BURNED HOLE THRU BOTTOM HOT ASHES DROP BEHIND DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767336September 18, 2002
TIRES
AT ABOUT 14,000 MILES I NOTICED THE LEFT REAR TIRE WAS CUPPING AND MAKING NOISE. FORD CHARGED TO REVISE ALIGNMENT AND THEN RECOMMENDED FOUR NEW GOODYEAR TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767372September 18, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WASHER FLUID DISAPPEARS WHEN YOU DRIVE THE CAR. I PUT IN OVER 3 GALLONS, EVEN THOUGH WE DID NOT USE THE WASHER. IT IS IMPOSSIBLE TO SEE HOW MUCH FLUID IS IN THE CONTAINER AS IT IS HIDDEN IN THE WHEEL WELL. WE VISITED THE DEALER 4 TIMES. ALTHOUGH HE SAYS HE REPLACED THE SYSTEM, THE PROBLEM IS NOT FIXED. IN THE NORTHEAST, WE HAVE SEVERE SNOW AND ICE STORMS. FAILURE OF THE WASHER SYSTEM DURING AN ICE STORM WOULD BE A SAFETY HAZARD. IT WOULD REQUIRE STOPPING THE CAR AT FREQUENT INTERVALS ON A DANGEROUS INTERSTATE HIGHWAY TO CLEAD THE WINDSHIELD. THE DEALERS SOLUTION: "CARRY A GALLON OF WIPER FLUID IN THE CAR AT ALL TIMES." HE CAN'T FIX IT. SAYS IT IS A DESIGN DEFECT. CAN YOU FORCE FORD TO MAKE GOOD ON THIS? NOTE: THIS FORM SAYS THE AIRBAG WAS DEPLOYED. IT WAS NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767374September 18, 2002
STRUCTURE:BODY:DOOR
THE REMOTELY CONTROLLED DOOR LOCKS SPONTANEOUSLY LOCK WHILE THE DRIVER IS OUTSIDE OF THE CAR. THIS IS A SAFETY HAZARD. IF THERE WERE SMALL CHILDREN IN THE CAR, OR AN ELDERLY DISABLED PERSON, THE DRIVER WOULD BE UNABLE TO GET BACK IN. IF THE CAR LOCKED ITSELF WHILE A LONE DRIVER WAS IN A DANGEROUS DESOLATE AREA, THIS TOO WOULD BE A HAZARD. I KNOW OF ANOTHER WOMAN WHO HAD THE SAME PROBLEM WITH HER FORD. HER DEALER SAID THAT SINCE HER CAR WAS OUT OF WARRANTY, IT COULD BE FIXED FOR $75.00. MY DEALER SAYS THERE IS NOTHING WRONG, AND CANNOT BE FIXED. MY CAR IS STILL UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567497September 17, 2002
STRUCTURE, SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THERE WAS NOISE IN THE FRONT AND CARGO AREA OF THE VEHICLE, THE TRUNK DID NOT CLOSE EASILY, THE DOORS AND THE BRAKES SQUEAKED. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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