Ford Expedition Complaints

512 consumer complaints on file.

#11729922April 8, 2026
POWER TRAIN
Faulty CDF Clutch Drum. The vehicle failed to shift properly while driving in mountains which could have lead to a runaway. Problem has been identified by my dealer and is a known issue with 2017-2023 Ford Expedtions. Vehicle inspected my FoMoCo mechanic and found issue with drum. No warnings or prompts before issue occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729507April 6, 2026
POWER TRAIN
The cdf drum in the 10R80 transmission in 2021 Ford Expedition has failed causing inability to accelerate or decrease speech reliably. For safety during interstate driving, there is a indisputable need for quick and reliable increases and decreases in speed. Being able to clear an intersection quickly is important not only for the driver's safety but the safety of others in an intersection. Dealership has confirmed the problem. Ford released a TSB that has been around since 2023 regarding how this part fails and needs to be repaired. There were no warning lights or messages about the problem. The vehicle was purchased used at only 60,000 miles and dealership made no indication that transmissions had been an issue and could be a safety issue going forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729302April 5, 2026
POWER TRAIN
Harsh shifting in relation to TBS 23-2250 causing the vehicle response to be unpredictably unsafe merging or suddenly stopping or accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729294April 5, 2026
FUEL/PROPULSION SYSTEM
Down to 3 gallons gas stopped and added to half a tank. Left vehicle running while filling. Pulled out of gas station and vehicle started to sputter, drove 50 more feet and vehicle died and would not restart. Confirmed unleaded and station had no reports of bad gas. Towed to repair facility where dead fuel pump was diagnosed and replaced. Ford recall 25S75 includes some 2022 expeditions but not this 2021 with only 43,000 miles and no previous issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729256April 5, 2026
UNKNOWN OR OTHER
In cold weather the doors will become unlatched and open. This has happened to all 4 doors, driver side, passenger side, rear driver and rear passenger. We will be driving and the doors will randomly become unlatched and fly open. We have small children and they could have been killed due to this incident. It is extremely unsafe and problematic. We are unbelievably fortunate that our children have not been killed due to these incidents. It can happen at any moment and the doors will not close for several hours or days once they become unlatched. Typically when the weather warms up they will close again, which can take days. We have had friends/family allow us to use their garage to park the car so the car will warm up and we can re-close the doors, only to have them fly open again at some random time. This is a very dangerous defect that poses a significant health and safety, especially to children and babies. Additionally it is a liability as it can take several hours/days before the latches will close again. This requires the use of ratchet straps to hold the doors closed as the latches will not close (even if you attempt to reset the latches manually). However, having ratchet straps running from door handle to door handle to keep the doors closed poses other safety concerns. When I reached out to the ford mechanic I was told to replace the door latches as they may be defective. I had the driver side door latch replaced, but unfortunately the problem persists (about twice in the two months since it was replaced).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728441April 1, 2026
VISIBILITY/WIPER
Instrument panel reflection is causing a windshield glare that impairs driver visibility during normal operation. The issue originates from the panoramic display screen located behind the steering wheel. The back surface of the display is built too close to the windshield glass and causes a strong reflection that projects high onto the inside of the windshield during normal driving conditions. This reflection appears to be a design or material-related defect rather than a one-time failure. The issue occurs consistently during daytime driving when sunlight is present and is easily reproducible. I have reported the issue to the dealership and am in the process of having it formally evaluated and documented. There were no warning lamps or messages. The issue occurs during normal driving conditions when sunlight interacts with back of the instrument display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727497March 27, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the accelerator pedal, the vehicle hesitated before accelerating to the intended speed. The dealer was contacted and confirmed that the part to do the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727088March 25, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I have had my car at the dealership twice, once in August of 2025 and once in February of 2026 because when I start I get a warning, front collision assist malfunction, lane keep assist malfunction, blind spot monitoring malfunction, and as a result, I have no cruise control, even in normal cruise control mode. I have been told it’s an electrical update, and it was October, then January, now it’s March. Just saw a recall was issued for Navigator, Nautilus, Aviator, and Explorer with this exact problem, but no recall for the expedition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726375March 23, 2026
FUEL/PROPULSION SYSTEM
My vehicle shutters like it’s is going to die/shit off. When will this issue be resolved with the fuel pump system failure? I will be doing some research with the BBB to find out if this will be an actionable lawsuit. Most consumers who own these types of SUVs are mothers! This needs to be resolved asap!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726012March 21, 2026
STEERING, UNKNOWN OR OTHER
Steering wheel clicking when rotating, LOUD whirring/humming noise directly under where the sliding console is located, noise reverberates all throughout the cab and is worse at 65mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725500March 19, 2026
FUEL/PROPULSION SYSTEM
Ford has a recall on the low pressure fuel pump but no fix yet. My fuel pump failed and I am being charged to fix it. But that also puts me back on the road with an unsafe vehicle. They will not provide me a rental until the recall has a solution or fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725469March 19, 2026
UNKNOWN OR OTHER
The Panoramic Sunroof spontaneous combusted traveling 75 mph on the interstate. No debris, other vehicles, or overpasses in sight. The explosion and raining glass poses a safety concern. The vehicle is currently in the shop being inspected by the manufacturer, repair shop, insurance adjusters trying to decide who is going to cover the random exploding panoramic sunroof. If government environmental can require auto start stops be put on all consumer vehicles, it seems that the regulatory safety could do something about the overhead exploding glass that is both dangerous and costly.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11725446March 19, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Receiving Front Camera Malfunction Service required warning. Also receiving pre-collision assist, adaptive cruise control and automatic emergency break system warnings. Other systems likely disabled. Found that there was a TSB issued for the same year but on the F-150. DTC's C1001:31, U3000:89, U3000:49. This issue is likely caused by faulty cable connections where condensation has caused corrosion making the system inoperable thus creating a major safety issue for owners. I took the Expedition to SawGrass Ford in Sunrise FL and they confirmed that the issue was due to the electronics/cables. The camera itself was not dirty or blocked. They charged me $250 for a diagnostic and then wanted to charge me $2500+. For the safety and security of all owners please investigate and hold FORD accountable for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724874March 17, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, VISIBILITY/WIPER
When using the turn signal, the blind-spot camera view is blocked by an on-screen steering wheel control popup, which cannot be minimized and only disappears after an extended amount of time. This popup automatically appears after a door has been opened as well as if/when the control button on the steering wheel is engaged intentionally and/or unintentionally. This obstructs my view of the blind-spot camera at a critical time when I am attempting a lane change, creating a potential safety risk. I have checked vehicle settings and consulted the dealer, but there is no current remedy or setting to disable the popup; this was communicated from the dealer to be "standard" and "not defective". I am unaware of any acknowledgement from Ford that this issue is a known defect in this model’s infotainment interface.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724077March 13, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle is experiencing "unintended left turn signal activation". When a right hand turn signal is activated, and the steering wheel is corrected after completing the turn, the left turn signal activates spontaneously. This miscommunicates intent to other drivers, causes dangerous assumptions on the road and increases collision risk. Ford has acknowledged this is a known issue and a "great safety risk" but has no resolution. This has been ongoing since purchase in late summer 2025, however initially I thought it was perhaps a user error. It has since been identified as a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723540March 11, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I began to brake because there was a parked car at the stop sign i was approaching. My vehicle was not stopping even though the brake pedal was pressed all the way down to the floor. 2025 Ford Expedition crashed into a parked car is a malfunctioning Electronic Brake Booster (EBB) module. Crucially, this malfunction can occur while Advanced Driver Assistance Svstems ADAS), such as Automatic Emergency Braking (AEB), are active, preventing the vehicle from braking as expected to avoid a collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11722789March 8, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All of the Advanced Drivers Assistance Systems are not functional. Ford is aware of problem and the fix is continuing to be delayed--over 1 year now. Vehicle has been to dealership multiple times without solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722526March 6, 2026
VISIBILITY
The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the moonroof. No warning lights were illuminated. The failure had occurred on several occasions. The contact was notified of NHTSA Campaign Number: 25V729000 (Visibility). The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the cause of the failure was unidentifiable and that the vehicle had passed inspection. The vehicle was not diagnosed or repaired. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721293March 1, 2026
UNKNOWN OR OTHER
Moonroof glass shattered while driving on interstate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721003February 27, 2026
ELECTRICAL SYSTEM
The instrument panel went black while driving. Unable to see MPH, Gas, Gauges, or safety alerts, warning lamps, etc. The dealership confirmed there is no recall. This is a safety issue and should not be at the expense of the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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