Ford Expedition Complaints

512 consumer complaints on file.

#11736297May 7, 2026
UNKNOWN OR OTHER, WHEELS
At highway speeds there is a vibration. Had at the dealership for road test, balance, and alignment. Did not fix the problem. Discovered that many more are having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734560April 29, 2026
POWER TRAIN
Transmission failure. Vehicle has failed to accelerate and then failed to move at all. Still under warranty and no codes shown. Vehicle left immobile on interstate due to intermittent transmission failure. Initial repair was not sufficient as issue has returned. No solutions for additional repair to address safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734256April 28, 2026
POWER TRAIN
Transmission randomly hard down shifts erratically. It feels like i lose control of the vehicle. Shifting is so violent, it's like I were driving over a man hole with a missing cover. These are under normal operating conditions. Not towing, not hard braking. Not extreme cold or hot climate. There are no warning laps on the dash board. This issue has been reviewed at 2 different FORD dealer / repair shops. The first location changed the transmission fluid. The second one changed the transmission torque converter. Documentation can be provided. There is no computer data that indicated an issue when hooked up to the Ford mechanic computer diagnostic tool. The problem continues to happen after repair. The vehicle is still under FORD warranty. 2 Ford mechanics have test driven the vehicle after repair. They recognize the problem, and provide no remedy other than what has already been done. This vehicle feels unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734069April 27, 2026
AIR BAGS, ELECTRICAL SYSTEM, STEERING
The contact owns a 2022 Ford Expedition. The contact stated that while the vehicle was parked, it failed to start with several unknown warning lights illuminated. The vehicle was jump-started. The dealer was contacted, but the vehicle was not repaired. The manufacturer was notified of the failure. Additionally, the contact stated that the air bag warning light continuously remained illuminated. The failure was associated with NHTSA Campaign Number: 23V847000 (Steering, Air Bags); however, the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733897April 26, 2026
UNKNOWN OR OTHER
Mid shift between 5th and 6th gear it sounded like marbles in my engine(grinding) so I let off the gas. It then switched down to 1st gear shuttered and slowed down and then shifted back to 6th. Was lucky no one was behind me or I would have been rear ended. Then going up my driveway same day. It disengaged(stopped) part way up my driveway. Wouldn’t go into gear and wouldn’t move. I had to shut it off put it in park and start it again. Then when I shifted back to drive it made some clunking noises and didn’t move until I put it in reverse. I rolled down the hill then was able to shift into drive and go up the driveway. I no longer trust it. So it’s been parked ever since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733754April 25, 2026
SERVICE BRAKES
I am submitting a formal consumer complaint regarding a persistent brake issue—specifically a loud squeal when coming to a stop in a 2022 Ford Expedition Max Limited purchased as a Certified Pre-Owned vehicle through Ford’s Blue Advantage Program. At the time of sale, I was assured the vehicle met certification standards, had no unresolved safety concerns, and that any recalls had been addressed. However, I later learned that Safety Recall 25S47 (NHTSA Campaign 25V-314) had been issued in May 2025—one month prior to purchase—for a front brake line defect that may cause brake fluid leaks, reduced braking performance, and increased crash risk. Despite this, the vehicle was certified and sold with representation that the recall showed “no concern.” Since purchase, the vehicle has exhibited constant brake squealing, worsening stopping performance, and reduced responsiveness. The issue occurs at every stop and persists despite replacement of front and rear brake pads and rotors. Timeline: • Apr 2024 – Prior brake-related service • May 9, 2025 – Recall issued • June 4, 2025 – Brake service prior to sale • June 14, 2025 – Purchased as certified • Within 1 week – Issue reported • June 25, 2025 – Inspection found “no concern” • July 2025 – Pads/rotors replaced • Within 2–3 months – Issue returned • Ongoing – Condition deemed “within guidelines” Multiple attempts to resolve this through the dealer, a consumer complaint organization, a state regulatory complaint, and a manufacturer repair case have not resulted in a fix. This raises concern that a vehicle with a known safety-related defect was certified and sold without proper resolution. I request investigation into whether certification standards were properly followed and whether consumer protection requirements were violated. I am seeking a permanent manufacturer-backed repair, repurchase, or other appropriate relief.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733252April 23, 2026
POWER TRAIN
The 10r80 transmission went out in it after 80k miles. It would get "stuck" in gears and not want to shift. The lack of shifting would cause the vehicle to stall while driving. Ford was able to reproduce the issue and the transmission is getting replaced by Ford through our extended warranty company. There was a clunking noise when driving prior to the transmission having shifting issues. No, there were not any warning lights when this was happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733250April 23, 2026
STRUCTURE
The contact owns a 2022 Ford Expedition. The contact stated that while driving approximately 75 MPH, the sunroof windscreen flew off and landed on the highway. The vehicle was taken to a dealer, where it was determined that the sunroof windscreen needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately five months later. The contact stated that while driving approximately 75 MPH, the sunroof windscreen flew off onto the highway again. The vehicle was taken to the same dealer, where it was determined that the sunroof windscreen needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 32,065.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732888April 21, 2026
UNKNOWN OR OTHER
The vehicle has jerky and harsh shifting. Almost got into an accident when car would not accelerate on the freeway. Appears this is a known issue with my vehicle. Took it in to be checked and initially they didn’t find anything. Problem persisted so I told them to test drive it for a bit and they said it was the CDF Drum and C clutch circuit which is apparently tied to the transmission issue. I called Ford about coverage due to the recall but they said the recall that is out there for this issue is not yet available for my specific car. This is dangerous and can cause serious accidents. Would like to know what it will take for Ford to include my vehicle in the recall. Would like Ford to take responsibility and pay for fixing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732792April 21, 2026
VISIBILITY
The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V204000 (Visibility); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732203April 19, 2026
ELECTRICAL SYSTEM, ENGINE
I took my vehicle to the dealership to have all recall work done on Feb. 11th 2026. I was told i am up to date on all my recall work at that time. When I received my vehicle back It would intermittently just shut down for no apparent reason while sitting at stop lights, or just stopped in that fashion. I called and the dealership they said unless they could recreate the issue somewhat easily there was noting they could really do. So while parked in driveway the vehicle again had no power, I used my emergency key to get into vehicle and opened the hood to which I found the battery terminal connections were never tighten. I could take them off by hand. This told me the mechanic at the dealership didn't complete job and tighten my battery connections, Fast forward to April 18th, it was raining, I parked vehicle, still running, went into post office ( I was only gone for 30 seconds)and I came out to white smoke billowing out from under the hood. I opened hood the large flames shooting up. I quickly grabbed a fire extinguisher I had in the car and put 90% of the fire out, it was still burning at the fuse junction box, moments later a police officer showed up with fire extinguisher and was able to put it out. The car would not stop running, so once the fire dept. arrived they had to cut the battery terminals to shut the vehicle down. This was also the first time I drove vehicle in the rain since my recall work was done. The fire dept. and I realized the fuse box cover was not in place. So now this same mechanic that did't tighten battery terminals was also neglectful in not replacing the fuse box cover. I believe this neglect partially if not wholly caused this fire. It is highly probable that water got into the fuse box and shortened everything out which caused the fire. I have a document from the dealership that states they did the recall work for 22S36 - Underhood fires. But this website says this work was not performed. No inspection from anyone has been done
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11731822April 17, 2026
UNKNOWN OR OTHER
The moon roof shattered. No debris on road and I was on an exit ramp with no cars headed toward me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731808April 17, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
This is a report of a recurring, life-safety defect involving unintended vehicle movement in a 2024 Ford Expedition. The vehicle has experienced two separate incidents where it was placed in 'Park,' remained stationary for 13-30 seconds, and then began driving itself backward without driver intervention or throttle input. Incident 1: Occurred on March 29, 2026 and I have this one on video. Incident 2: Occurred on April 8, 2026. The video clearly shows the vehicle remaining stationary and in 'Park' for 13 seconds before the unintended movement begins. This delay proves the movement is not a 'start-up rocking' sensation or 'normal clutch drag,' but a delayed mechanical or electronic failure of the park actuator or transmission system. I presented the vehicle for service at a Ford dealership on April 17, 2026. Despite my report of a delayed-onset rollaway, the dealership documented the issue as a 'normal and desired characteristic' of the 10-speed transmission. They characterized the event as a minor 'rocking' sensation that occurs immediately, which is factually contradicted by my video evidence showing a 13-second delay. This leaves me with an unsafe vehicle prone to unintended movement. I am requesting a formal investigation into a potential park-engagement failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731514April 16, 2026
POWER TRAIN
The 10r80 transmission of this vehicle failed resulting in erratic shifting, slowing and stopping of the vehicle in traffic, having to pull over in the middle of traffic. Rapid acceleration and deceleration resulting in jolting the people in the vehicle and abrupt speed changes. This has been confirmed by a private mechanic and a rebuilt transmission purchased from local Ford dealership. The broken transmission will be returned to Ford as the core is required to be returned for deposit refund. There were no warning lights or indications of failure other than shifting issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731415April 15, 2026
POWER TRAIN
Transmission harsh shifting. Common problem with ford on the 10r80. Was told from ford need new transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731309April 15, 2026
ELECTRICAL SYSTEM
HOOD COWLING COMING BREAKING SEAL CAUSING BATTERY JUNCTION BOX TO GET WATER IN AND SHORT-OUT JUCTION BOX AND NOT ALLOWING THE CAR NOT TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731270April 14, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle continues to experience "unintended left turn signal activation" after making a right hand turn and the left turn signal activates spontaneously. Ford documented in writing that they considered this "a great safety risk". They recently indicated a fix was available, but upon receipt of my vehicle from this completed repair, the repair immediately failed and the issue persisted upon my first right hand turn out of the dealership parking lot (occurred on 4/8). I immediately returned the vehicle to the dealership where no new fix is available. I followed up on 4/14, I was told a software update went out on 4/9 and now they were unable to duplicate the issue. I agreed to take the vehicle again, where the issue immediately persisted upon exit of the parking lot; I immediately returned and was able to recreate the issue with a Ford employee in the vehicle. I do have video of the issue happening on 4/14. I also have video from the Ford chat stating this is a safety issue however I have been unable to upload them to the complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730668April 12, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Since I purchased the vehicle brand new, none of the safety features have been functional. The following sensors are faulty and none of them have worked since I bought the vehicle: 1) Cross Traffic Alert; 2) Blindspot System Fault; 3) Pre-Collision Assist; 4) Front Camera Fault; 5) Parking Sensor Fault; 6) Lane Keeping Assistance. I tried to take the vehicle into the service department of the dealership to fix the problem several times, but as of this time, there has been no solution. The dealership said the problem cannot be fixed, because only Ford Corporation can create a computer software fix for the problem. I was instructed by the dealership not to bring the vehicle back for the same issues, because nothing can be done, and they will not touch it. However, Ford has failed to launch a computer software fix, since I had had the vehicle to 2 years. Since the dealership can't fix it and Ford can't fix it, I am stuck with a defective vehicle that is "Unsafe" to drive, because all of these safety features that are not functional help prevent and reduce the probability of motor vehicle accidents. Ford is refusing to help me and rejected my claim even though they can't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730471April 10, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I bought this vehicle brand new in 2024 and none of the safety features are functional and can't be fixed. Ford corporation cannot find a a computer software fix for it and the dealership can't fix it. The vehicle in unsafe to drive. The following sensors are faulty and have continued to give failure alerts since I purchased the vehicle: 1) Cross Traffic Alert; 2) Blind Spot System Fault; 3) Pre-Collision Assist; 4) Front Camera Fault; 5) Parking Sensor Fault; 6) Lane Keeping Assistance, 7) Rear backup assistance. It is a safety hazard and unsafe to drive because none of the "Safety Warning" or "Driver Assistance" features work, that would help prevent accidents. For the past 2 years, I have been driving this defective vehicle that is a safety hazard, which is not repairable, nor is the vehicle marketable. I have tried to resolve this issue numerous times, but there is no solution. The dealership advised me to not bring it in for service again, because there is nothing that can be done. I tried to file a claim with Ford Corporate and requested they buy the vehicle back, because it meets the criteria and the elements under the Texas Lemon Law, regarding electrical and safety concerns. However, my claim was rejected. As of right now, there is no solution for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730388April 10, 2026
POWER TRAIN
Most mornings when I shift the vehicle from Park to Drive the transmission slams into gear and it feels like the vehicle just hit a wall. Also when shifting from 4th through 8th gear the transmission shudders through the shift sequence and sometimes it completely cuts out, total loss of power and have to coast to a stop on the side of the highway. This happens all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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