Ford Edge Complaints

295 consumer complaints on file.

#11686832September 12, 2025
POWER TRAIN
Transmission surges and shudders in low gears making driving at low speeds unsafe. Often feels like driving over heavily pot-holed roads when roads are fine. Jerking forward and backward while accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686633September 11, 2025
BACK OVER PREVENTION
The contact owns a 2022 Ford Edge. The contact stated that while in reverse(R), the rearview camera image suddenly turned black or became distorted, and the message "Contact Dealer" was displayed. The contact stated that the failure had created a visibility hazard for the driver. The contact stated that the vehicle had previously received the over-the-air software update under NHTSA Campaign Number: 25V315000 (Back Over Prevention); but the failure persisted. The vehicle was taken to the dealer who determined that the rearview camera unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686623September 11, 2025
POWER TRAIN, SUSPENSION
Vehicle is jolting/jerking when switching gears, stalls out. When put into park mode it starts to reverse and says brake is on and does not release from brake resulting in not being able to turn vehicle off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685766September 8, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford Edge. The contact stated that the rearview camera intermittently went blank while the vehicle was shifted into reverse(R). The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the dealer to schedule an appointment for an oil change, and the contact inquired about the status of the recall, and the contact was informed that there was no longer a recall listed for the VIN. The contact stated that the vehicle was never serviced for the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685475September 6, 2025
POWER TRAIN
I bought the car in October of 2024 with 92,000 miles. Around 99,000 miles or so it started running kinda rough drove like it had less power and is shifting hard. It affected the drivability of the car. I took it to the ford dealership and they quoted me $5,200 for a torque converter. The car is out of warranty and I cannot afford to fix it and I still owe money on the car. If I knew this was going to be an issue I would not have bought the car. I currently have 107,000 miles on the car and the issue is only getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685421September 5, 2025
UNKNOWN OR OTHER
The display tablet will randomly stop working and just display a white screen and doesnt work for a few minutes. This started happening after the update ford recently did to fix the back up camera issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685419September 5, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Was driving about 35 mph and out of no where the frontal collision warning went off for no reason. I was the only car on the road at the time and there was no objects in the road either
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684690September 3, 2025
BACK OVER PREVENTION
The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera intermittently became inoperable. The contact stated that the rearview image occasionally failed to display properly. The dealer was not contacted. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,217.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683906August 29, 2025
BACK OVER PREVENTION
The contact owns a 2022 Ford Edge. The contact stated that the infotainment center remained black until the vehicle was shifted into reverse(R), allowing the back over prevention system to become activated. The failure was intermittent. When in reverse(R), the image on the screen was intermittently delayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer; however, the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682885August 25, 2025
BACK OVER PREVENTION
The contact owns a 2022 Ford Edge. The contact stated that while shifted into reverse(R), the image on the display screen was black. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, after contacting the dealer and the manufacturer, the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681373August 18, 2025
BACK OVER PREVENTION
The contact owns a 2022 Ford Edge. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that while attempting to reverse, the rearview camera image was displayed but then went blank. The contact stated that due to the failure, the vehicle struck an object. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); but the VIN tool showed no open recall. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681083August 16, 2025
POWER TRAIN
Torque converter failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680792August 14, 2025
POWER TRAIN
Vehicle is experiencing sluggish acceleration and stalling when driving under 40 mph. Vehicle has stalled in heavy traffic on occasion. Further investigation with transmission is being conducted soon. No other issues with powertrain to this point, vehicle maintenance has been on or only slightly behind schedule per recommended maintenance schedule. Hundreds of other similar make and model vehicles have reportedly had similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680741August 14, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I'm am the original owner of my 2021 Edge ST and have kept up with all my scheduled maintenance. Earlier this year, I had my transmission fluid replaced per the 40k maintenance schedule. Since then (and even a little prior to) I can feel the transmission, for lack of a better term, "jutting" and making a very slight "whine" when I've decelerated but then gone to reapply acceleration. It mainly seems to be a problem with second gear. I have also had the fuel neck replaced twice now under warranty. The first time was shortly after purchasing the vehicle, it kept tripping the gas pump at every station and I would have to manually trickle the gas in. Then again a year or two ago it started tripping again and they replaced it. I've also had various rattling noises that start out of no where and persist. My moon roof even came from the factory missing pieces that had to get installed only a month after I had the vehicle. The roof is starting to rattle again this year. I have identified that by rolling the sun shade open and closed and finding with the shade opened and rolled up, the rattling stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680148August 12, 2025
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
In April of 2025 I got my normal oil change and I mentioned to the technician that the car seems to be jerking more than usual when I start trying to accelerate. They mentioned that the car needed the coolant flushed out and that could be contributing to the issue. I had it done in June. It was not causing the issue but the jerking got worse. So this month, August 2025, I took the care to Aamco Transmissions and Total Car Care. They did a full systems and diagnostic courtesy check and determined that I need my transmission replaced or rebuilt which is at least $7k. This is a 2021 Ford Edge. I am the only owner. I have 71k miles on the car and never thought that I would have to fully replace a transmission in 4 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679580August 9, 2025
UNKNOWN OR OTHER, ENGINE, SERVICE BRAKES
I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678679August 6, 2025
POWER TRAIN
Jerking harshly when shifting. Feels like a strong shudder. Light comes on and off. Also experienced a failure to shift and had to shut the car off. Very rough to drive. Car was purchased new, never been in an accident and less then 3 years old
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677400July 30, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Front crash assistance unavailable. Camera not working. No auto dimming available either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677061July 29, 2025
BACK OVER PREVENTION
The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676414July 26, 2025
AIR BAGS
Swerved to miss deer and ended in a ditch and all the airbags deployed except for the steering wheel airbag.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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