Ford Edge Complaints

295 consumer complaints on file.

#11749315July 9, 2026
UNKNOWN OR OTHER
When in drive , going in to park, as soon as you turn dial, it jumps to park, so no neutral or reverse capability. And pops a code of Shift system fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748938July 7, 2026
SUSPENSION
I am have problem with my axle making a clicking sound the axle the is not safe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747912July 2, 2026
POWER TRAIN
The contact owns a 2021 Ford Edge. The contact stated that the vehicle was shuddering, and the transmission was slipping while driving approximately 0-50 MPH. No warning lights were illuminated. The transmission fluid was flushed and refilled every 20,000 miles. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747514June 30, 2026
POWER TRAIN
Vehicle shudders especially under 40mph. Dealer advised that the torque converter is bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747040June 28, 2026
ELECTRICAL SYSTEM
They did an update and my back up camera stoped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746725June 26, 2026
BACK OVER PREVENTION
The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was performed but the issue persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank image. The failure also affected the radio and the air conditioning system and the air conditioning was inoperable. The approximate failure mileage was 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746146June 24, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2022 Ford Edge. The contact stated that while trying to accelerate vehicle, vehicle was hesitating or would hold without accelerating. The contact stated there was no warning lights illuminated. The contact stated that dealer was aware of failure and diagnosed it as a transmission torque converter failure. The manufacturer was not aware of failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745420June 20, 2026
POWER TRAIN
The vehicle experiences a noticeable shaking, shuddering, or vibration during acceleration. The condition is most noticeable when applying throttle and attempting to accelerate from lower speeds. The vibration diminishes or disappears once the vehicle reaches higher speeds. The issue occurs while driving under load and may be accompanied by slight fluctuations in engine RPM. The condition can affect vehicle drivability and driver confidence when accelerating into traffic or merging onto roadways. Known issues with the transmission and torque converter exists with the edge line of cars from Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744478June 16, 2026
SEAT BELTS
The contact owns a 2022 Ford Edge. The contact stated that while driving at various speeds, the front passenger’s side seat belt retracted and failed to loosen. The passenger was unable to move. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744211June 15, 2026
ENGINE
My 2022 Ford Edge (approximately 97,000 miles) experiences a persistent shuddering condition that is most noticeable at speeds below 60 mph. The shudder can be felt through the vehicle and is sometimes perceived as an engine misfire. There are no warning lights or diagnostic trouble codes (DTCs) present. This condition matches exactly the symptoms described in Ford Technical Service Bulletin 25-2154 (Torque Converter Shudder, issued May 5, 2025), which applies to 2019-2022 Ford Edge vehicles equipped with the 8F35 transmission built on or before June 30, 2022. Ford has also issued Customer Satisfaction Program 25L02 related to the Transmission Control Assembly on this same platform. Despite Ford formally acknowledging this issue through both a TSB and a CSP, no repair has been offered to me at no cost, and my vehicle remains unrepaired. I am concerned that Ford's response has been inadequate given the known nature of this defect. I am submitting this complaint to create an official record and to request that NHTSA investigate whether a safety recall is warranted for this known transmission issue affecting 2019-2022 Ford Edge vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743770June 12, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine seized. In addition, the instrument cluster displayed a black screen with several unknown warning lights illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was driven to the residence. The vehicle was taken to the dealer where it was diagnosed with a wiring failure. The vehicle was repaired. The failure reoccurred and became a persistent failure. The dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer several times. The contact was informed that the failure could not be diagnosed. The contact stated that the vehicle was unsafe to drive. The contact received an unknown recall notification with a similar failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743536June 11, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Backup camera malfunctions. Goes black and picture is fuzzy, jumpy and distorted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742604June 7, 2026
STRUCTURE:EXTERIOR TRIM
The entire passenger side panel flew off into traffic while driving. It was an entire disaster and I've never seen anything like this before. We're told by the dealerships this has happened before by several vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738624May 18, 2026
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On Wednesday May 13th the car started acting a little jerky whence putting car in reverse like normal. There was a thunk sound. But it still shifted. We then drove the car about 10 miles. Then later in the day attempted to drive home. It’s was over-roving while driving. Acting erratic. We pulled into a tire place to see if something was stuck underneath. The check engine light was on and there was an error message saying broken parking brake? They said to have it towed to a Transmission Specilist. To our horror. They are saying it needs a new transmission! A 4 yr old car? This is not normal. It worked fine until now. It would not move out of second or third gear. It nearly crashed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738350May 16, 2026
POWER TRAIN
My 2021 Ford Edge has experienced ongoing transmission issues for an extended period including delayed engagement into Reverse, flashing gear indicator lights before Reverse engagement, harsh/jumpy shifting during acceleration and deceleration, and intermittent shuddering. The vehicle previously required a torque converter replacement performed by a Ford dealership, however the symptoms continued after the repair. Today, while driving on the highway, the vehicle experienced repeated loss of power and hesitation while attempting to accelerate and maintain speed. During one highway merge, the vehicle failed to respond normally while accelerating and I was nearly struck by a semi-truck because I could not safely match traffic speed. Shortly afterward, while exiting the highway, the vehicle suddenly jolted violently and began making loud grinding noises accompanied by severe shuddering. The transmission/drivetrain appeared to fail completely, making the vehicle unsafe to continue operating. I stopped driving immediately and had the vehicle towed to the same Ford dealership that previously replaced the torque converter. I am submitting this complaint because the transmission failure created a serious safety hazard involving loss of propulsion at highway speeds, unsafe merging conditions, and risk of collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737461May 12, 2026
EXTERIOR LIGHTING
The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736811May 9, 2026
POWER TRAIN
I am reporting an ongoing and concerning issue with my 2022 Ford Edge. My vehicle has begun hesitating when pressing the accelerator and jerking or skipping, mainly when going from cruising/coasting to accelerating. Some days the issue is worse than others, but it has progressively made the vehicle feel unsafe to drive. At times, it feels as though the vehicle may break down while driving on the interstate in heavy city traffic with my child. After researching this issue, I have found that many other 2022 Ford Edge owners are experiencing the same symptoms, with the torque converter frequently identified as the cause. We had it scanned for codes even though nothing was showing up on the dashboard, and a code of U2107-68 came up, which doesn't make sense. This appears to be a widespread and recurring problem rather than an isolated incident. This behavior is not normal and raises serious concerns regarding drivability, safety, and long-term damage to the transmission. Given how common this issue appears to be among 2022 Ford Edge vehicles, I strongly believe this warrants further investigation and the establishment of a recall. Owners should not be financially responsible for a known and recurring manufacturing defect. I am requesting that Ford address this issue promptly and take responsibility for repairs associated with this problem. My family appreciates your review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736698May 8, 2026
POWER TRAIN
Shudder when automatic transmission shifts. Long lag time when vehicle accelerates after throttle is engaged. Can feel and hear knock every time throttle is engaged and disengaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735451May 4, 2026
UNKNOWN OR OTHER
Ford failed to provide me with timely updates regarding recall campaign 26S09 as required by law. They said a remedy would be available by 27 April 2026. That date has now passed and there is still no remedy nor any updates about when a remedy would be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735315May 2, 2026
ENGINE
Antifreeze intrusion into motor. I was driving on the interstate going 77mph cruise control set. Lost power dropped to 65mph without warning. RPM shot up to 4500. Trouble accelerating. Limped the car home, took to have looked at. Was told need new engine do antifreeze in combustion chamber.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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