Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10205733October 15, 2007
VEHICLE SPEED CONTROL
MY 1996 FORD CROWN VICTORIA WAS BEING DRIVEN A 7 MILE DRIVE TO CHURCH ON A SUNDAY MORNING. THE DRIVER OF MY CAR NOTICED THE CAR WAS GOING VERY FAST, (APPROX. 80 MILES PER HOUR.) THE DRIVER STEPPED ON THE BRAKE, BUT THE CAR WOULD NOT SLOW DOWN. AFTER RIDING THE BRAKE FOR ABOUT 4 MILES, THE PANICKY DRIVER CALLED A RELATIVE FOR HELP. THE RELATIVE TOLD THE DRIVER TO PULL OVER ON THE SHOULDER OF THE ROAD TO GET THE DRIVER OUT OF THE DANGER OF THE HIGHWAY. AFTER HOLDING THE BRAKE DOWN FOR SO MANY MILES, THE CAR FINALLY SLOWED TO AROUND 40 MILES PER HOUR. OUR CAR STRUCK A VAN TRYING TO MAKE A TURN INTO THEIR CHURCH PARKING LOT. OUR CAR WAS FILLED WITH SMOKE AND SHAKING VIOLENTLY BEFORE HITTING THE VAN. AFTER BEING EXAMINED BY TWO MECHANICS, OUR CARS ACCELERATION WAS CAUSED BY A FAULTY CRUISE CONTROL. THE CAR'S DAMAGES AS WELL AS THE DRIVERS AND PASSENGERS MENTAL ANGUISH WAS TREMENDOUS. MY CAR IS STILL SITTING IN A BODY SHOP PARKING LOT WAITING TO BE REPAIRED. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10205320October 10, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE DIFFERENTIAL ON THE VEHICLE IS WORN OUT. THE REAR BEARINGS WERE WORN AND CAUSED THE AXLE TO SEPARATE FROM THE HOUSING. WHILE DRIVING 45 MPH, THE BEARINGS BEGAN SMOKING AND SMELLED LIKE HOT ASPHALT. SMOKE ALSO ROSE FROM THE REAR OF THE VEHICLE. THE GEAR OIL LEAKED OUT OF THE BEARINGS AND ONTO THE BRAKES. THE DEALER INSPECTED THE VEHICLE AND STATED THAT PERMISSION WAS NEEDED FROM THE MANUFACTURER BECAUSE THE VEHICLE WAS OUT OF WARRANTY. AFTERWARDS, THE DEALER REPAIRED THE FAILURE UNDER RECALL NUMBER 04V328000 (SUSPENSION:REAR). THE DIFFERENTIAL FAILED SIX MONTHS LATER AND THE DEALER CURRENTLY REFUSES TO WORK ON THE VEHICLE UNLESS THE CONTACT PAYS FOR THE REPAIRS. THE CURRENT MILEAGE WAS 94,000 AND FAILURE MILEAGE WAS 80,344.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10205244October 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA LX. THE CONTACT STATED THAT THE VEHICLE SQUEAKED AND SQUEALED. THE CONTACT REFUSED TO PROVIDE DETAILED FAILURE INFORMATION. SHE STATED THAT SHE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THERE IS A RECALL FOR THE SUSPENSION: FRONT CONTROL UPPER ARM UPPER BALL JOINTS AND LOWER BALL JOINTS (NHTSA CAMPAIGN ID #95V194000, 98V322000). THE MILEAGE INFORMATION WAS UNAVAILABLE BECAUSE THE ODOMETER FAILED AT 162,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204554October 1, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. HE PULLED OVER TO INSPECT THE VEHICLE AND NOTICED THAT THE WIRING HARNESS WAS ON FIRE. HE ATTEMPTED TO RESTART THE VEHICLE, BUT IT WOULD NOT RESTART. THE MANUFACTURER STATED THAT THEY WOULD ASSUME RESPONSIBILITY IF HE COULD PROVIDE PICTURES, A POLICE REPORT, AND THE TITLE BECAUSE A RECALL WAS ISSUED FOR THE SPEED CONTROL. THE CONTACT COULD NOT LOCATE THE POLICE REPORT. THE RECALL NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 99,500 AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10204127September 26, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
NOISE IN REAR OF CAR. WHEN I LOOKED AT RIGHT REAR WHEEL I SAW OIL. I THEN TOOK IT TO THE CLOSES AUTO REPAIR SHOP IN MIDLAND TEXAS WHICH WAS ALLEN S AUTO REPAIR. THEY TORE THE REAR END DOWN AND FOUND THAT BOTH REAR AXLES WERE WORN CONSIDERABLY THEY ALSO TOLD ME THERE WAS PLENTY OF OIL STILL IN THE REAR END. THEY ALSO SHOWED ME A BULLETIN THAT FORD MOTOR CO. PUT OUT ON THIS PROBLEM, SO APPARENTLY THEY HAVE HAD PROBLEMS IN THE PAST. WHEN I GOT HOME IN BANDER TEXAS AFTER GETTING THE REPAIRS THAT COST ME $677.00 TWO DIFFERENT PEOPLE TOLD ME THAT THEY HA D THE SAME PROBLEM ONE EVEN LOST A WHEEL. THE CAR HAD LESS THAN 70,000 MILES WHEN THIS HAPPENED. I HAD JUST DELIVERED 5 GRAND CHILDREN TO THE AIR PORT. THIS COULD HAVE LOCKED UP OR RAN A WHEEL OFF. THE AXLES WERE WORN DOWN QUITE A BIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204080September 25, 2007
WHEELS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. ON SEPTEMBER 25, 2007, THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS) PERFORMED. HE WAS INFORMED THAT THE REPAIR COULD NOT BE MADE BECAUSE THE VEHICLE WAS NO LONGER AN ACTIVE POLICE VEHICLE. THE CONTACT STATED THAT THIS INFORMATION WAS NOT MENTIONED IN THE SAFETY RECALL. HIS VIN WAS NOT INCLUDED IN THE RECALL, HOWEVER, THE CONTACT WANTS THE RECALL REPAIR PERFORMED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 80,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204870September 24, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2007 CROWN VICTORIA. DURING AN OIL CHANGE, THE MECHANIC STATED THAT THE BRACKET THAT ATTACHES TO THE FRONT LOWER CONTROL ARM WAS BROKEN. THE CONTACT ALSO SPOKE WITH THE DEALER ABOUT NHTSA#98V322000 SINCE THE BRACKET IS ATTACHED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE DOES NOT HAVE ANTI LOCK BRAKES. THE FAILURE MILEAGE WAS 143,995 AND THE CURRENT MILEAGE WAS 144,000. UPDATED 3/7/08 *CN THE LOCAL DEALER STATED POOR FACTORY WELD LED TO STRESS WHICH FACILITATED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203714September 22, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
WENT TO MIDLAND TEXAS FROM BANDERA TX. WHICH WAS AROUND 300 MI. WAS HAVING NOISE IN LEFT REAR WHEEL UPON INSPECTION SAW OIL ON WHEEL. IT WAS ON WEEK END I HAD A REPUTABLE AUTO SHOP CHECK IT OUT AND FOUND BOTH REAR AXLES WERE WORN REAL BAD. THEIR WAS PLENTY OF OIL IN DIFFERENTIAL. THEY HAD ABULLETIN MAKING THEM AWARE OF THE PROBLEM SO FORD KNEW THEIR IS A PROBLEM. SINCE I HAVE HAD TWO MORE PEOPLE IN BANDERA TX. THAT HAD THE SAME PROBLEM ONE HAD A WHEEL COME OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203839September 19, 2007
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
FORD CROWN VICTORIA RUSTED OIL PAN AND BRAKE FAILURE. CUSTOMER STATES THE BRAKES FAILED WHILE BACKING OUT OF A PARKING SPACE. THE OIL PAN RUSTED AND WAS REMOVED AND REPLACED ON A MAINTENANCE SERVICE. *KB UPDATED 12/12/07 *BF WHEN THE BRAKES FAILED, FLUID WAS DRIPPING FROM UNDER THE LEFT/CENTER BODY. THE DEALER INFORMED THE CONSUMER THE BRAKE LINE WAS ENCLOSED IN THE FRAME CHANNEL AND THE BODY WOULD HAVE TO BE LIFTED IN ORDER TO MAKE THE REPAIR. *JB UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203191September 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:COLUMN
TL*THE CONTACT OWNS A 1992 CROWN VICTORIA. WHILE DRIVING SPEEDS RANGING FROM 20 TO 40 MPH, THE VEHICLE BEGAN IDLING AND ATTEMPTED TO SHUT OFF. THE VEHICLE WAS SHUT OFF AND RESTARTED. THE CONTACT NOTICED WATER LEAKING FROM THE BOTTOM OF THE TRANSMISSION AND THE CHECK ENGINE LIGHT ILLUMINATED. THE STEERING COLUMN WAS INSTALLED BACKWARDS, WHICH CAUSED THE FEATURES OF THE STEERING COLUMN NOT TO OPERATE NORMALLY. THE CURRENT MILEAGE WAS 232,871 AND THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 03/23/09. *LJ UPDATED 03/24/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202891September 13, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS. SHE PULLED OVER AND EXITED THE VEHICLE BEFORE IT CAUGHT FIRE. THE VEHICLE DID NOT HAVE INSURANCE AND WAS TAKEN TO THE JUNK YARD. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202338September 10, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SOMETHING BURNING AND NOTICED SMOKE RISING FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED FLAMES RISING FROM UNDER THE HOOD. THE POLICE DEPARTMENT FILED A REPORT AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE IT CURRENTLY REMAINS. SHE REPORTED THE FIRE TO THE DEALER AND THEY STATED THAT IT WAS NOT THEIR CONCERN. THE CONTACT RECENTLY RECEIVED NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202031September 6, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55 AND 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO DECELERATE. THE CRUISE CONTROL WOULD NOT REACTIVATE. THE CONTACT STATED THAT THE AUTOMATIC DIMMER AND HEATER FAN STOPPED OPERATING. THE FUSE ONLY FAILED WHEN THE CRUISE CONTROL WAS ENGAGED. THE FUSE HAS BEEN REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202051September 6, 2007
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS PARKED IN THE CARPORT, THE MIDDLE OF THE STEERING WHEEL MELTED FROM THE AIR BAG MODULE INSIDE OF THE STEERING WHEEL. AS A RESULT, THE AIR BAG IS HANGING FROM THE STEERING WHEEL AND THERE IS A STRONG SMELL PRESENT FROM THE AIR BAG MELTING THE STEERING WHEEL. THE CONTACT RECEIVED A RECALL NOTICE FOR THE CRUISE CONTROL, HOWEVER, THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THIS DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE NHTSA CAMPAIGN ID NUMBER AND POWERTRAIN WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 147,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10201944September 5, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. ON MAY 31, 2007, WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD. THE SMOKE TURNED INTO FLAMES AND ENGULFED THE VEHICLE. THE VEHICLE WAS DESTROYED AND A FIRE REPORT WAS FILED. THE CONTACT JUST RECENTLY RECEIVED NHTSA CAMPAIGN ID NOTICE NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10201674September 1, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD ON MY 1997 FORD CROWN VICTORIA CRACKED ALLOWING COOLANT TO LEAK INTO MANIFOLD. THERE WAS A CLASS ACTION SUIT IN 2005 WHICH I NEVER WAS TOLD ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201255August 30, 2007
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING
MY 1998 FORD CROWN VICTORIA CAUGHT ON FIRE IN MY DRIVEWAY AFTER SITTING FOR 12 HOURS. THE FIRE DEPT SAID IT STARTED IN THE ELECTRICAL WIRING UNDER THE HOOD. THE CAR IS NOW COMPLETELY DESTROYED. THERE IS A RECALL FOR THE 98 CROWN VICTORIA FOR THIS EXACT PROBLEM, BUT I AM BEING TOLD THAT MY VIN DOES NOT HAVE A RECALL ON IT. FORD MOTOR COMPANY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS. I KNOW THAT THEY ARE ADDING TO THE RECALL EVERYDAY. AM I SUPPOSED TO WAIT UNTIL MY CAR HAS BEEN ADDED, IF IT EVER GETS ADDED?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200932August 27, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP TO HAVE THE BRAKES SERVICED. THE REPAIR SHOP STATED THAT THE VEHICLE HAD A RECALL AND THEY MADE THE REPAIR. HE DID NOT KNOW WHAT RECALL WAS SERVICED OR WHAT PART WAS REPLACED. THE VEHICLE WOULD NOT START AFTER A YEAR. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHO STATED THAT THE INTAKE MANIFOLD KIT, THE IGNITION COIL AND SPARK PLUGS NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 76,375. THE CURRENT MILEAGE WAS 89,113.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200669August 24, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A GRINDING AND KNOCKING NOISE COMING FROM THE DRIVER SIDE REAR TIRE. HE STATED THAT THE BEARINGS PUNCTURED THE AXLE SHAFT. THE MECHANIC STATED THAT THE BEARINGS AND AXLE SHAFT NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199635August 15, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I OWN A !997 CROWN VICTORIA, WHICH OVERHEATED DUE TO A CRACK IN THE INTAKE MANIFOLD. I HAVE OWNED THIS VEHICLE SINCE 4-06-2002, AND DID NOT KNOW ABOUT THE RECALL UNTIL I LOOKED IT UP ON THE INTERNET! I HAD TO PAY FOR THE REPAIR MYSELF, I THINK I SHOULD HAVE BEEN NOTIFIED BY FORD! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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