Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10223936April 4, 2008
VEHICLE SPEED CONTROL
1993 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE RECALL REPAIR WAS MADE IN FEBRUARY 2008. CONSUMER STATES THAT THE SERVICE WAS EXCELLENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223377April 4, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT STATED THAT SHE HAD BEEN WAITING FOR THE RECALL REPAIR FOR THE CRUISE CONTROL (NHTSA CAMPAIGN ID NUMBERS 07V336000: VEHICLE SPEED CONTROL) OR 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) FOR A LONG TIME. ON APRIL 4, 2008, THE CONTACT WENT TO THE DEALER TO HAVE THE RECALL PART INSTALLED. AFTER THE REPAIR, SHE REALIZED THAT THE CRUISE CONTROL NO LONGER FUNCTIONED AT ALL. THE DEALER DID NOT PROVIDE MUCH ASSISTANCE. THE CURRENT MILEAGE WAS 154,000 AND FAILURE MILEAGE WAS 152,000. UPDATED 04/28/08. *LJ THE CONSUMER STATED HER MECHANIC WAS ABLE TO GET THE PART AND NOW THE CRUISE CONTROL WORKS. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223141April 2, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
RECALL AND THEN NO AVAILABLE REPLACEMENT PART FOR 6+ MONTHS. I HAVE BEEN TOLD THERE ARE OVER 700 PEOPLE AHEAD OF ME WAITING FOR THE REPLACEMENT PART! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222850March 31, 2008
VEHICLE SPEED CONTROL
1997 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE DEALER DID NOT HAVE THE PART. DEALER TOLD HER THEY WERE GOING TO ORDER IT. SHE STATES AS OF MARCH 14TH DEALER STILL DOES NOT HAVE THE PART. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222542March 27, 2008
ENGINE AND ENGINE COOLING:ENGINE
I HAVE 2 CROWN VICTORIA SEDANS AND BOTH HAVE "SPIT" SPARK PLUGS OUT OF THEIR RESPECTIVE CYLINDER HEADS. I AM NEITHER AMUSED BY THESE OCCURRENCES NOR SATISFIED WHEN I SPOKE WITH FORD CUSTOMER SERVICE. LISTED BELOW IS THE LAST TIME THIS INCIDENT OCCURRED - THE 4TH BLOWN PLUG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222396March 26, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL ON 03/2008. AFTER MAKING AN APPOINTMENT, HE WAS TOLD THAT A DIAGNOSTIC CHECK COULD NOT BE PERFORMED ON HIS VEHICLE. THE DEALER STATED THAT THEY WERE ABLE TO PERFORM THE RECALL REPAIR. THE PURCHASE DATE WAS NOT AVAILABLE AND THE VEHICLE WAS A GIFT. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 138,624.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222425March 26, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
LOSS OF REAR BRAKES WAS INDICATED BY THE INDICATOR LIGHT ON THE DASH. UPON INSPECTION OF THE HYDRAULIC SYSTEM, A RUPTURE IN THE REAR CROSSOVER HYDRAULIC LINE THAT SUPPLIES FLUID TO THE RIGHT REAR WHEEL WAS DISCOVERED, RESULTING IN LOSS OF FLUID. THE RUPTURE OCCURRED WHERE THE LINE HAD BEEN CLAMPED TO THE UNDER SIDE OF THE REAR SHELF IN THE PASSENGER COMPARTMENT RESULTING IN A KINK IN THE LINE. THIS WAS THE ORIGINAL HYDRAULIC LINE INSTALLED AT THE FACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221967March 21, 2008
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1992 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. WHILE AT A LOCAL REPAIR SHOP, THE MECHANIC IDENTIFIED ANOTHER FAILURE IN THE FUEL LINE. THE DEALER INFORMED THE CONTACT THAT THEY HAD THE PARTS AVAILABLE AND ADVISED HER TO BRING THE VEHICLE IN FOR REPAIR. AT THE TIME, SHE COULD NOT DRIVE TO THE DEALER DUE TO THE FUEL LINE FAILURE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 91,000. UPDATED 07/07/08. *LJ WATER LEAKED INSIDE THE VEHICLE. UPDATED*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221838March 20, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN OCTOBER OF 2007 FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL WAS DISCONNECTED AT THAT TIME. FORD STATED EVERY MONTH THEREAFTER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221697March 18, 2008
VEHICLE SPEED CONTROL
1993 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT HE RECEIVED A LETTER IN FEBRUARY SAYING PARTS WERE AVAILABLE. WHEN HE CALLED THE DEALER THEY HAD NOT HEARD THAT PARTS WERE AVAILABLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220763March 11, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE AT THE CONTACT'S WORKPLACE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIR. HE RECENTLY RECEIVED FORD RECALL LETTER NUMBER 05S28 IN MARCH OF 2008 FOR THE VEHICLE SPEED CONTROL. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE VEHICLE IS CURRENTLY PARKED AT HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220790March 11, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT'S VEHICLE CAUGHT FIRE. A LOCAL MECHANIC REPAIRED THE HEATER CORE AND MANIFOLD, BUT NOW THERE IS AN OIL LEAK. THE CONTACT RECEIVED A RECALL NOTICE STATING THAT THE SPEED CONTROL COULD CAUSE A FIRE. THE DEALER STATED THAT BECAUSE THE REPAIRS WERE MADE BY AN UNAUTHORIZED MECHANIC, THE CONTACT WOULD NOT BE REIMBURSED FOR THE REPAIRS. THE FAILURE MILEAGE WAS 128,705 AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220698March 10, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN OCTOBER OF 2007 AND IMMEDIATELY CALLED THE DEALER. THE DEALER INFORMED HIM THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE; HOWEVER, THEY DEACTIVATED HIS WIRING HARNESS. HE RECEIVED A NEW NOTICE IN MARCH OF 2008 STATING THAT THE PARTS WERE AVAILABLE. HE CONTACTED THE DEALER AND THEY STATED THAT HE WOULD HAVE TO PERSONALLY ORDER THE PARTS IF HE WANTED HIS VEHICLE REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,650. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220145March 5, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONTACT WAS INFORMED OF A SAFETY RECALL. THE DEALER STATED THAT THE INTAKE MANIFOLD FAILED. ALL OF THE ENGINE COOLANT LEAKED FROM THE RESERVOIR. THE COPPER TUBING CONNECTED TO THE INTAKE THAT WENT TO THE RESERVOIR FAILED AND CAUSED THE VEHICLE TO BEGIN STEAMING. THE PURCHASE DATE, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 60,078 AND FAILURE MILEAGE WAS 59,000. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220170March 5, 2008
VEHICLE SPEED CONTROL, AIR BAGS
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT PLACED THE VEHICLE INTO REVERSE AND THEN DRIVE, AND THE VEHICLE INSTANTLY WENT OUT OF CONTROL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND PLACED THE VEHICLE INTO NEUTRAL, BUT THE VEHICLE CONTINUED FOR APPROXIMATELY 100 FEET BEFORE IT STRUCK A TREE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED DAMAGE, BUT WAS NOT DESTROYED. THE FRONT DRIVER SIDE OF THE VEHICLE STRUCK THE TREE AT A LARGE DEGREE. THE HOOD WAS ALSO BENT. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10219688February 29, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. SHE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DISCONNECTED THE CRUISE CONTROL AND ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2007. SHE CALLED THE DEALER BACK IN DECEMBER AND THEY STATED THAT THE PARTS WOULD BE AVAILABLE IN MAY OF 2008. THE CONTACT HAS NOT NOTIFIED THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219363February 28, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. THE RECALL REPAIR HAS NOT BEEN PERFORMED, BUT THE CRUISE CONTROL WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 49,500. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219392February 28, 2008
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT OPENED THE HOOD, BUT IT FAILED TO OPEN AUTOMATICALLY. HE PLACED HIS HAND ON THE FENDER AND THE HOOD SUDDENLY FELL AND SLAMMED DOWN ON HIS HAND. THE CONTACT SUSTAINED SEVERAL BRUISES, CUTS, AND BLISTERS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 56,000. UPDATED 03/18/08. *LJ THE CONSUMER STATED AT THE TIME OF THE INCIDENT THE HOOD WAS RAISED TO THE FULL CAPACITY AND VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED STRUTS WERE REPLACED AT CONSUMER'S EXPENSE. UPDATED 03/18/08 *TR UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219396February 28, 2008
ELECTRICAL SYSTEM:IGNITION, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED IN AUGUST OF 2007 FOR A DEFECTIVE CRUISE CONTROL SWITCH. SHE RECEIVED A SECOND RECALL NOTICE FOR THE CRUISE CONTROL IN FEBRUARY OF 2008. ON FEBRUARY 22, 2008, THE CONTACT HAD THE CRUISE CONTROL DEACTIVATED. THE FOLLOWING DAY, WHILE DRIVING 40 MPH WITH THE WINDSHIELD WIPERS AND TURN SIGNALS ACTIVATED, SHE NOTICED SMOKE COMING FROM THE BASE OF THE STEERING WHEEL. SHE TOOK THE VEHICLE BACK TO THE DEALER ON THE 25TH OF FEBRUARY AND THEY INSTALLED A LOCK-SET AND SWITCH ASSEMBLY DIRECTION. THE CONTACT BELIEVED THAT SHE SHOULD RECEIVE COMPENSATION FOR TRAVEL EXPENSES TO AND FROM THE DEALER AS WELL AS FOR WORRY OF A POTENTIAL FIRE. THE PURCHASE DATE AND RECALL NUMBERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 82,400 AND FAILURE MILEAGE WAS APPROXIMATELY 82,390. UPDATED 03-31-08 *BF THE CONSUMER STATED THE VEHICLE STARTED WITHOUT THE KEY IN THE IGNITION. UPDATED 03/31/08 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219574February 28, 2008
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EQUIPMENT:ELECTRICAL
THE WIRING HARNESS FOR THE HORN AS WELL AS FOR INSIDE DASHBOARD AND DOME LIGHTS WAS DEFECTIVE UPON PURCHASE WHEN NEW. THE DASHBOARD AND DOME LIGHTING WAS CORRECTED BY THE DEALER ON THE FIRST TRY WITH NO MORE PROBLEMS. HOWEVER, THE HORN WIRING, ETC. WAS REPAIRED UNDER WARRANTY FIVE DIFFERENT TIMES AND I HAVE PAID OUT OF POCKET FOR TWO MORE REPAIRS. THE PROBLEM IS STILL NOT REPAIRED. THE HORN STARTS BLOWING SPONTANEOUSLY WITHOUT WARNING WHEN THE CAR IS SITTING AND STOPPED AND ALSO WHEN RUNNING. IT BLOWS CONTINUOUSLY UNTIL GETTING UNDER THE HOOD AND DISCONNECTING THE WIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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