Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10229722June 3, 2008
ENGINE AND ENGINE COOLING
I RECENTLY DETERMINED THAT I NOW HAVE A LEAKING FRONT COVER/INTAKE MANIFOLD GASKET/CRACKED INTAKE MANIFOLD ON MY 1997 FORD CROWN VICTORIA 4.6 LITER V-8 WHICH WILL REQUIRE IMMEDIATE REPAIR. HAD THIS DEFECT MANIFESTED ITSELF BACK IN 2005, I WOULD HAVE BEEN COVERED BY THE CHAMBERLAN V. FORD SETTLEMENT BUT CLASS MEMBERS HAD TO SEEK REIMBURSEMENT BY MARCH 16, 2006. SINCE MY 1997 FORD CROWN VICTORIA HAS ONLY RECENTLY STARTED LEAKING COOLANT, I GUESS I WILL HAVE TO FORK OVER THE REPAIR MONIES MYSELF. IS THERE ANY CHANCE OF FORD REPAIRING THIS MANUFACTURING DEFECT GRATIS? F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229544May 23, 2008
VEHICLE SPEED CONTROL
1996 FORD CROWN VICTORIA CAUGHT FIRE. CONSUMER STATES THAT THE CAR CAUGHT FIRE IN AUGUST AND SHE RECEIVED A RECALL IN SEPTEMBER. SHE BELIEVES THAT SHE WASN'T TREATED FAIRLY BY FORD. SHE LOST BOTH CARSEATS, TIRES, BRAKES, AND ROTORS IN THE FIRE. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10228326May 20, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNED A 1994 FORD CROWN VICTORIA. WHILE PARKED, THE CONTACT'S VEHICLE CAUGHT FIRE UNDERNEATH THE HOOD. THE VEHICLE WAS DESTROYED. TWO VEHICLES PARKED NEAR THE BURNING VEHICLE RECEIVED PAINT DAMAGE, AND WERE REPAIRED BY THE CONTACT'S INSURANCE COMPANY. SHE HAS REPORTS FROM HER INSURANCE COMPANY REGARDING THE FIRE. SHE FILED A COMPLAINT WITH FORD AND THEY SENT A LETTER IN RESPONSE STATING THAT THERE WERE NO OPEN RECALLS ON HER VEHICLE. THEY FURTHER STATED THAT IF A RECALL SHOULD BECOME AVAILABLE, SHE WOULD BE NOTIFIED. IN MARCH OF 2008, THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE. UPDATED 06/09/2008. *LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10228120May 18, 2008
POWER TRAIN:DRIVELINE, TIRES, UNKNOWN OR OTHER
THIS IS A REQUEST FOR A MONTHLY INSPECTION(S) ANALYSIS, TO DETERMINE RECALLS DEFECTS AT THE FOLLOWING LOCATIONS: NTB, DISCOUNT, GOODYEAR, FIRESTONES-ALL MAKES, BRANDS, MODELS. PLEASE CHECK FOR DEFECTS AND INSPECT TIRE HEIGHT, SIZES, WIDTHS FOR TECHNOLOGICAL AND ENGINEERING DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228088May 17, 2008
LATCHES/LOCKS/LINKAGES
FORD 1963 CROWN VICTORIA XL DRIVERS SIDE DOOR POPS OPEN WHILE MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227843May 15, 2008
EXTERIOR LIGHTING:TURN SIGNAL
WHEN I PLACE THE LEFT TURN SIGNAL IT BLINKS VERY FAST. THE RIGHT TURN SIGNAL DOES NOT FUNCTION LIKE THE LSIDE. I HAVE CHECK OTHER VEHICLES THAT ARE THE SAME MAKE AND MODEL AND THEY HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227738May 14, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT A STRONG GUST OF HEAT COMING THROUGH HER VENTS. SHE PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS UNABLE TO BE DRIVEN. A LOCAL MECHANIC CAME TO SERVICE THE VEHICLE AND INFORMED HER THAT THE PLASTIC INTAKE MANIFOLD CRACKED AND NEEDED TO BE REPLACED WITH AN IRON INTAKE MANIFOLD. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 06/17/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227132May 9, 2008
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1987 FORD CROWN VICTORIA. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT FIRE. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES AND THE VEHICLE EXPLODED. THE VEHICLE WAS DESTROYED. NHTSA CAMPAIGN ID NUMBER 87V131000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM) WAS REFERENCED. POLICE AND FIRE REPORTS WERE FILED. THE CURRENT AND FAILURE MILEAGES WERE 94,000. UPDATED 06/04/08. *LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10227098May 8, 2008
SEAT BELTS
THE SEAT BELT IS FRAYING IN MY CAR. IT HAS BEEN DOING THIS FOR THE LAST YEAR AND HALF. REPORTED TO DEALERSHIP AND NO REMEDY WAS MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226581May 4, 2008
SEATS
DRIVERS SEAT LEANS BACK, POSSIBLE BROKEN FLOOR BOLT LIKE MENTIONED IN NHTSA ACTION NUMBER : PE98041 ON A 1993 FORD CROWN VIC, ALSO KNEW OF THE SAME PROBLEM WITH A 1992 CROWN VIC WHICH I NO LONGER OWN. DID THEY CHANGE THE SEAT BETWEEN 1993 AND 1198 MODELS? IF THEY DID NOT THEN THE RECALL SHOULD CERTAINLY INCLUDE OLDER MODEL CROWN VICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226464May 2, 2008
POWER TRAIN, SUSPENSION
2003 FORD P71 INTERCEPTOR: RIGHT REAR WHEEL BEARING AND AXEL SHAFT PROBLEM. RUMBLE REPORTED TO FORD. THEY SAID IT WAS FIXED ON RECALL WHEN OWNED BY SAN ANTONIO POLICE DEPT. BEFORE I BOUGHT IT. MY MECHANIC FOUND A BROKEN BEARING AND WORN AXEL SHAFT. BOTH ON RECALL. CAR ONLY HAS 68,000 MILES. FORD SAYS THEY FIXED IT ONCE SO TOO BAD. I SAID YOU DID NOT FIX IT RIGHT AND PUT BAD PARTS IN AGAIN BECAUSE IT FAILED IN 30K MILES. THEY SAID TOO BAD. REPLACING A DEFECTIVE PART WITH A DEFECTIVE PART IS '!@#$%. PLEASE GET THESE '!@#$%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226322April 30, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE BRAKE RESERVOIR CAUGHT FIRE AND CAUSED THE DRIVER SIDE EMERGENCY BRAKE TO FAIL. THE FAILURE ALSO CAUSED THE WHEELS TO LOCK. THE MANUFACTURER ADVISED THE CONTACT TO CALL HIS INSURANCE COMPANY FOR A CLAIM. THE VEHICLE WAS PARKED AT THE TIME OF THE FIRE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10225953April 28, 2008
ENGINE AND ENGINE COOLING
ON THE DATE NOTED, I PARKED MY 1994 FORD CROWN VICTORIA IN MY DRIVEWAY SHUT IT OFF AND WENT INSIDE TO PERFORM SOME ERRANDS. WHILE INSIDE I HEARD A LARGE BOOM, FOLLOWED BY A CAR HORN SOUNDING INTERMITTENTLY. I RAN TO THE WINDOW EXPECTING TO SEE A VEHICLE CRASH BY MY HOUSE AND SAW FLAMES SHOOTING THROUGH THE HOOD ON THE DRIVERS SIDE NEAR THE POWER BOOSTER AREA ,WITH A LARGE HOLE WHERE THE HOOD USED TO BE. THE FLAMES WERE SHOOTING ABOUT 10-12 FEET INTO THE AIR AND IGNITED THE PITCH PINE AND LEAVES ADJACENT TO THE VEHICLE. I CALLED 911 TO REPORT THE FIRE, RAN OUTSIDE AND USED MY GARDEN HOSE TO CONTAIN THE FIRE UNTIL FIRE APPARATUS ARRIVED. THE DRIVERS SIDE UNDER HOOD AREA WAS ESPECIALLY GUTTED AS WELL AS THE PASSENGER COMPARTMENT, DESTROYING VARIOUS PERSONAL ITEMS ALONG WITH THE VEHICLE AND SOME SMALL TREES BELONGING TO MY NEIGHBORS. THE LOCAL FIRE MARSHALL DID AN INVESTIGATION ALONG WITH TAKING NUMEROUS PHOTOS OF THE DAMAGE AND STATED IT WAS ACCIDENTAL IN NATURE AND STARTED, AS MY DESCRIPTION PREVIOUSLY STATES,IN THE DRIVERS SIDE ENGINE COMPARTMENT, AND GIVEN MY LACK OF INSURANCE COVERAGE FOR THIS TYPE OF INCIDENT, I HAD NO REASON TO WANT TO DESTROY MY ONLY MEANS OF EARNING A MY LIVELIHOOD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10225554April 24, 2008
ENGINE AND ENGINE COOLING
2003 FORD CROWN VICTORIA P71 UPON STARTING THE CAR, A SPARK PLUG WAS EJECTED FROM THE ENGINE. NECESSITATED REPAIR OF ENGINE. THIS IS THE SECOND CYLINDER TO HAVE THIS OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226168April 22, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE IS RELATED TO THE RECALL FOR THE VEHICLE SPEED CONTROL. THE CONTACT RECEIVED THE RECALL NOTICE AFTER THE FIRE OCCURRED. THE VEHICLE HAD AN INTERCEPTING MOTOR AND WAS TOWED. THE VIN WAS NOT LEGIBLE DUE TO THE FIRE. THE ENGINE SIZE AND RECALL NUMBER WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224808April 17, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE SAME DAY AFTER THE REPAIR WAS PERFORMED, WHILE DRIVING APPROXIMATELY 70 MPH, SHE DISCOVERED THAT THE CRUISE CONTROL DID NOT WORK PROPERLY. THE CONTACT TOOK THE VEHICLE BACK TWO TIMES TO HAVE THE CRUISE CONTROL REPAIRED, BUT THE FAILURE STILL PERSISTS. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 104,000 AND FAILURE MILEAGE WAS 103,582.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224609April 15, 2008
SEAT BELTS:REAR/OTHER
1) TAXI ACCIDENT 2) LEFT & RIGHT REAR SEAT BELT RETRACTOR FAILURE; EXCESSIVE SPOOL OUT. SEVERE BODILY INJURY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10224404April 14, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE REAR OF THE VEHICLE BEGAN MAKING A RUMBLING SOUND. THE VEHICLE WAS SERVICED BY A LOCAL MECHANIC AND THE PASSENGER SIDE AXLE BEARING WAS REPLACED. A YEAR AND A HALF LATER, THE VEHICLE BEGAN TO MAKE THE RUMBLING SOUND AGAIN AND IT WAS RETURNED TO THE LOCAL MECHANIC. THE DRIVER SIDE BEARING WAS REPLACED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 38,071. UPDATED 05/05/08 *BF THE CONSUMER STATED REQUEST REYNOLDS FORD DEALER TO REPLACE THE DEFECTIVE PARTS AND REFUND $500 EXPENSES PAID FOR THE DEFECTIVE PART. UPDATED 05/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224451April 14, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. WHILE DRIVING 10-15 MPH, THE THERMOSTAT STUCK AND BECAME HOT. THE VEHICLE OVERHEATED AND THE INTAKE MANIFOLD FAILED. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER BECAUSE IT CANNOT BE DRIVEN. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224285April 12, 2008
ENGINE AND ENGINE COOLING:ENGINE
JUST CRUISING THROUGH A PARKING LOT ON MY WAY INTO WORK AND HAD A SPARK PLUG BLOWOUT. DAMAGED THE SPARK PLUG COIL AS WELL. HAD TO BUY A NEW COIL, AND A HELICOIL KIT TO RE-TAP THE SPARK PLUG HOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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