Dodge Durango Service Bulletins

2,085 manufacturer communications on file.

June 7, 2017•Document ID: 10219825
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Mfr Comm. #:
9003624
Date Added:
September 15, 2022
Manufacturer:
JEEP
Summary
Blind Spot Detection Sensor If you are replacing this part due to a customer complaint of "Blind spot alert unavailable - wipe rear bumper", please read the following instructions before proceeding. 1) Verify that the rear bumper is clear of any obstructions. The process to clear the blockage message involves first cycling the ignition. 2) The vehicle must be driven on the road and pass/be passed by vehicles on both the left and right sides. After completing those steps, the blockage message will clear and the system will function as designed. Please call Zaid Almasarweh (586) 258-6771 if the previous steps do not correct the problem. If there is no response within 15 minutes, please continue with your normal diagnostic process.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10219825-0001.pdf↗
June 7, 2017•Document ID: 10138855
Service Bulletin/Repair Instructions
VISIBILITY:WINDSHIELD WIPER/WASHER
Mfr Comm. #:
9003109
Date Added:
June 4, 2018
Manufacturer:
CHRYSLER
Summary
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (77)
2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Renegade 2018 Jeep Wrangler 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City+ 57 more
Associated Documents
- Download MC-10138855-0001.pdf↗
June 7, 2017•Document ID: 10138853
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
9003718
Date Added:
June 4, 2018
Manufacturer:
DODGE
Summary
Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10138853-0001.pdf↗
June 7, 2017•Document ID: 10138851
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
9003530
Date Added:
June 4, 2018
Manufacturer:
JEEP
Summary
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with repair.
Associated Products (13)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2016 Dodge Durango 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2015 Dodge Durango 2015 Jeep Grand Cherokee 2015 Ram 1500
Associated Documents
- Download MC-10138851-0001.pdf↗
June 7, 2017•Document ID: 10138850
Service Bulletin/Repair Instructions
LANE DEPARTURE: BLIND SPOT DETECTION
Mfr Comm. #:
9003624
Date Added:
June 4, 2018
Manufacturer:
JEEP
Summary
Blind Spot Detection Sensor If you are replacing this part due to a customer complaint of "Blind spot alert unavailable - wipe rear bumper", please read the following instructions before proceeding. 1) Verify that the rear bumper is clear of any obstructions. The process to clear the blockage message involves first cycling the ignition. 2) The vehicle must be driven on the road and pass/be passed by vehicles on both the left and right sides. After completing those steps, the blockage message will clear and the system will function as designed. Please call Zaid Almasarweh (586) 258-6771 if the previous steps do not correct the problem. If there is no response within 15 minutes, please continue with your normal diagnostic process.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10138850-0001.pdf↗
March 31, 2017•Document ID: 10217587
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
21-009-17 REV. A
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine limp mode condition, the transmission remains in a fixed gear.The following software enhancement is also available: Transmission shift quality enhancement.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10217587-0001.pdf↗
March 31, 2017•Document ID: 10217586
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING; BACK OVER PREVENTION; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; AIR BAGS
Mfr Comm. #:
18-024-17 REV. A
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only).In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only).Other enhancements included in this update: Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10217586-0001.pdf↗
March 31, 2017•Document ID: 10140055
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
21-009-17 REV. A
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine limp mode condition, the transmission remains in a fixed gear.The following software enhancement is also available: Transmission shift quality enhancement.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10140055-0001.pdf↗
March 31, 2017•Document ID: 10140054
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
18-024-17 REV. A
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only).In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only).Other enhancements included in this update: Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10140054-0001.pdf↗
March 29, 2017•Document ID: 10217530
Service Bulletin/Repair Instructions
WHEELS
Mfr Comm. #:
9003273
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is [email protected].
Associated Products (10)
2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee 2016 Ram 1500
Associated Documents
- Download MC-10217530-0001.pdf↗
March 29, 2017•Document ID: 10217527
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; POWER TRAIN; STEERING
Mfr Comm. #:
9003584
Date Added:
August 8, 2022
Manufacturer:
CHRYSLER
Summary
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 [email protected] Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
Associated Products (9)
2017 Chrysler Pacifica 2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10217527-0001.pdf↗
March 29, 2017•Document ID: 10217524
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Mfr Comm. #:
9003696
Date Added:
August 8, 2022
Manufacturer:
ALFA ROMEO
Summary
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (112)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 92 more
Associated Documents
- Download MC-10217524-0001.pdf↗
March 29, 2017•Document ID: 10139998
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
9003273
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is [email protected].
Associated Products (10)
2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee 2016 Ram 1500
Associated Documents
- Download MC-10139998-0001.pdf↗
March 29, 2017•Document ID: 10139995
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
9003584
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 [email protected] Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
Associated Products (9)
2017 Chrysler Pacifica 2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10139995-0001.pdf↗
March 29, 2017•Document ID: 10139992
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
9003696
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (105)
2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Renegade 2018 Jeep Wrangler 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City+ 85 more
Associated Documents
- Download MC-10139992-0001.pdf↗
March 18, 2017•Document ID: 10217569
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
04-001-17
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
Associated Products (22)
2011 Chrysler 200 2011 Chrysler 300 2011 Chrysler 300C 2011 Chrysler Sebring 2011 Chrysler Town and Country 2011 Chrysler Voyager 2011 Dodge Avenger 2011 Dodge Caliber 2011 Dodge Challenger 2011 Dodge Charger 2011 Dodge Dakota 2011 Dodge Durango 2011 Dodge Grand Caravan 2011 Dodge Journey 2011 Dodge Nitro 2011 Dodge Ram 2011 Fiat 500 2011 Jeep Compass 2011 Jeep Grand Cherokee 2011 Jeep Liberty+ 2 more
Associated Documents
- Download MC-10217569-0001.pdf↗
March 17, 2017•Document ID: 10217566
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
08-028-17
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Associated Products (33)
2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2015 Chrysler 200 2015 Chrysler 300 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Durango 2015 Dodge Viper 2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500+ 13 more
Associated Documents
- Download MC-10217566-0001.pdf↗
March 17, 2017•Document ID: 10140034
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
08-028-17
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Associated Products (33)
2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2015 Chrysler 200 2015 Chrysler 300 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Durango 2015 Dodge Viper 2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500+ 13 more
Associated Documents
- Download MC-10140034-0001.pdf↗
March 15, 2017•Document ID: 10217565
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; POWER TRAIN
Mfr Comm. #:
14-001-17 REV. A
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Throttle (WOT). This can be caused by low fuel flow from the fuel pump module.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10217565-0001.pdf↗
March 15, 2017•Document ID: 10217521
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
9003694
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Associated Products (179)
2017 Alfa Romeo Stelvio 2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot+ 159 more
Associated Documents
- Download MC-10217521-0001.pdf↗

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