Dodge Durango Service Bulletins

2,085 manufacturer communications on file.

September 23, 2017•Document ID: 10121815
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
08-095-17
Date Added:
November 3, 2017
Manufacturer:
JEEP
Summary
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe one or more of the following symptom/conditions:The headlamps flicker while operating at night. This condition may bemore prevalent after the bulb(s) have been replaced with an aftermarket bulb. Customers with Diesel engine equipped vehicles may experience cancelled remotestart request during winter months.
Associated Products (2)
2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10121815-0001.pdf↗
September 23, 2017•Document ID: 10121814
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
18-024-17 REV. C
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P0556 - Brake Booster Pressure Sensor Circuit Performance. P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle drivability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10121814-0001.pdf↗
September 20, 2017•Document ID: 10121751
Service Bulletin/Repair Instructions
ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Mfr Comm. #:
9003533
Date Added:
November 3, 2017
Manufacturer:
JEEP
Summary
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Associated Products (5)
2017 Chrysler Pacifica 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10121751-0001.pdf↗
September 8, 2017•Document ID: 10121784
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
08-028-17 REV. B
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Associated Products (42)
2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500+ 22 more
Associated Documents
- Download MC-10121784-0001.pdf↗
September 7, 2017•Document ID: 10121783
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
21-009-17 REV. E
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find the following Diagnostic Trouble Codes (DTC) set in the PCM memory:U0401-00 - Implausible Data Received From ECM/PCM (Sales Code ERC only). In addition some customers may experience one or more of the following condition:Poor shift quality on coast-down shifts (bumps) (Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixedgear. The following software enhancements are also available:Start Stop quality enhancement (WK with Sales Code ERC only). Transmission shift quality enhancement.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10121783-0001.pdf↗
September 6, 2017•Document ID: 10121747
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
9002831
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 [email protected] Chris Riddick cell: (248) 434-3628 [email protected] Joe Lovell cell: (734) 309-6467 [email protected] Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump, or Idler Pulley makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair.
Associated Products (4)
2017 Chrysler Pacifica 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango
Associated Documents
- Download MC-10121747-0001.pdf↗
September 6, 2017•Document ID: 10121744
Service Bulletin/Repair Instructions
VISIBILITY:REARVIEW MIRRORS/DEVICES
Mfr Comm. #:
9003718
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Rear View Camera Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10121744-0001.pdf↗
September 6, 2017•Document ID: 10121742
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
Mfr Comm. #:
9003723
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
Associated Products (27)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 7 more
Associated Documents
- Download MC-10121742-0001.pdf↗
August 29, 2017•Document ID: 10224765
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; BACK OVER PREVENTION
Mfr Comm. #:
1802417
Date Added:
October 24, 2022
Manufacturer:
JEEP
Summary
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(2017 MY with a 3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L 2017 MY Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle driveability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10224765-0001.pdf↗
August 17, 2017•Document ID: 10224702
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING; POWER TRAIN
Mfr Comm. #:
T23
Date Added:
October 24, 2022
Manufacturer:
DODGE
Summary
Customer Satisfaction Notification T23 ? EGR Valve Function The Powertrain Control Module (PCM) on about 415,000 of the above vehicles has software that may be operating the Exhaust Gas Recirculation valve (EGR) with an aggressive seating velocity. An aggressive seating velocity may damage the EGR valve. As a result this condition may illuminate the Malfunction Indicator Lamp (MIL) and display a P0404 code. The PCM must be reprogrammed on all involved vehicles.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10224702-0001.pdf↗
August 16, 2017•Document ID: 10224692
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Mfr Comm. #:
9003743
Date Added:
October 24, 2022
Manufacturer:
JEEP
Summary
Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair. When replacing Radiator for damage on engine side of radiator, also replace fan module and ship the old fan using the same ticket number.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10224692-0001.pdf↗
August 10, 2017•Document ID: 10224737
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; PARKING BRAKE; SEAT BELTS; BACK OVER PREVENTION
Mfr Comm. #:
0807117
Date Added:
October 24, 2022
Manufacturer:
RAM
Summary
This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
Associated Products (14)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10224737-0001.pdf↗
August 9, 2017•Document ID: 10224687
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
9002689
Date Added:
October 24, 2022
Manufacturer:
DODGE
Summary
Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10224687-0001.pdf↗
July 22, 2017•Document ID: 10223652
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
0806617
Date Added:
October 17, 2022
Manufacturer:
DODGE
Summary
This bulletin involves updating the Instrument Panel Cluster (IPC) with the latest available software.
Associated Products (2)
2015 Dodge Durango 2014 Dodge Durango
Associated Documents
- Download MC-10223652-0001.pdf↗
July 15, 2017•Document ID: 10223638
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0805317A
Date Added:
October 17, 2022
Manufacturer:
DODGE
Summary
This bulletin involves inspecting and if required, updating the radio software.
Associated Products (8)
2017 Chrysler 200 2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10223638-0001.pdf↗
July 13, 2017•Document ID: 10223635
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
0802817
Date Added:
October 17, 2022
Manufacturer:
DODGE
Summary
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.
Associated Products (42)
2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500+ 22 more
Associated Documents
- Download MC-10223635-0001.pdf↗
July 13, 2017•Document ID: 10108547
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Mfr Comm. #:
68244058A$
Date Added:
July 14, 2017
Manufacturer:
JEEP
Summary
"Transmission Oil Cooler Lines For WK/WD Bodies ONLY; Before replacing TOC line, please call/text Karen Mancini on cell (734) 626-3120, or Todd cell (810) 252-9714 . If response if not received within 15 minutes, then proceed with necessary repair."
Associated Products (2)
2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10108547-0001.pdf↗
July 8, 2017•Document ID: 10223666
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
2100917D
Date Added:
October 17, 2022
Manufacturer:
DODGE
Summary
This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. In addition Some customers may experience one or more of the following condition:Customer complains of shift quality bumps (Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancements are also available:Start Stop quality enhancement (WK with Sales Code ERC only). Transmission shift quality enhancement.
Associated Products (1)
2017 Dodge Durango
Associated Documents
- Download MC-10223666-0001.pdf↗
July 7, 2017•Document ID: 10223665
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
2100917
Date Added:
October 17, 2022
Manufacturer:
DODGE
Summary
This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following condition:Customer complains of shift quality bumps(Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancement is also available:Transmission shift quality enhancement.
Associated Products (1)
2017 Dodge Durango
Associated Documents
- Download MC-10223665-0001.pdf↗
July 1, 2017•Document ID: 10223639
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0805317
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
This bulletin involves inspecting and if required, updating the radio software.
Associated Products (8)
2017 Chrysler 200 2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10223639-0001.pdf↗

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