Chrysler Aspen Complaints

444 consumer complaints on file.

#10414975July 25, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT AFTER DRIVING IN REVERSE OUT OF A PARKING SPACE THE FRONT PASSENGER TIRE WOULDN'T MOVE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THE FRONT, LEFT AND RIGHT TIE ROD ENDS HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414933July 24, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2007 CHRYSLER ASPEN THAT I CAN NO LONGER FILL THE GAS TANK WITHOUT FUEL SPLASHING OUT OF THE FILL PIPE NEAR THE END OF FILLING. I STARTED THE COMPLAINT IN DEC, 2009 WHEN I TOOK IT TO THE DEALER. THEY REPLACED THE ROLLOVER VALVE AFTER KEEPING IT OVERNIGHT. I DON'T DRIVE IT AROUND LOCALLY VERY OFTEN SO THE CAR SITS IN THE GARAGE A LOT BETWEEN HIGHWAY TRIPS. SEVERAL MONTHS LATER WHILE ON A TRIP, THE SAME THING HAPPENED AGAIN. I'VE ASKED THE DEALER ABOUT IT BUT GET BLANK LOOK AS THOUGH THEY'VE NEVER HEARD OF THAT KIND OF A PROBLEM BEFORE. APPARENTLY, AFTER GOOGLING THE PROBLEM, MANY PEOPLE ARE HAVING THE SAME PROBLEM. IT SEEMS DANGEROUS TO ME (AFTER IT SPLASHED ON ME THE FIRST TIME IT DID IT). SINCE THEN, I'VE LEARNED TO STAND CLEAR OR CUT OFF THE FUELING SHORT OF A FILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413063July 15, 2011
FUEL SYSTEM, GASOLINE
THE GAS TANK KEEPS OVERFLOWING WHEN FILLING UP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410460July 5, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG LIGHT WAS ILLUMINATING ON THE INSTRUMENT PANEL. THE FAILURE BEGAN TO RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410562July 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT STATED THAT WHILE REFUELING, FUEL WOULD SPILL OUT FROM THE FUEL FILLER NECK. AN AUTHORIZED DEALER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410104June 30, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT THE FUEL TANK WOULD OVERFLOW AND SPILL WHENEVER THE VEHICLE WAS FILLED PAST THREE-FOURTH OF A TANK. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WERE NO RECALLS FOR HIS YEAR MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,900 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407104June 16, 2011
FUEL SYSTEM, GASOLINE
EVERYTIME I FILL UP WITH GAS, THE GAS PUMP SHUTS OFF AND THEN GAS COMES SPRAYING OUT OF THE FUEL TANK DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405978June 11, 2011
FUEL SYSTEM, GASOLINE
SIGNIFICANT OVER FLOW OF FUEL WHEN FILLING AT GAS STATION. AUTOMATIC TRIGGER RELEASE ONLY DEPLOYS AFTER FUEL DISCHARGES FROM FUEL TANK. MANUAL FILLING WORKS NO BETTER. CONSIDERABLE WASTAGE AS WELL AS FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404167June 2, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED WHILE REFUELING THE VEHICLE, FUEL WOULD SPILL FROM THE FILLER NECK WHENEVER THE TANK REACHED ITS CAPACITY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401477May 18, 2011
FUEL SYSTEM, GASOLINE
FUEL SPLASHES OUT OF FILL PORT WHEN AUTOMATIC NOZZLE SHUTS OFF DURING FILLING OF FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401325May 17, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X2. THE CONTACT STATED THAT THE AUTOMATIC HATCHBACK INDEPENDENTLY CLOSED WITH EXTREME FORCE. THE CONTACT STATED THAT THE HATCHBACK WAS DESIGNED TO CLOSE ONLY WHEN THE AUTOMATIC REMOTE WAS DEPRESSED TWICE. THE CONTACT STATED THAT THE REMOTE WAS NOT ENGAGED AND WAS CONCERNED WITH THE POSSIBILITY OF THE FAILURE CAUSING INJURY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE GAS POWERED STRUTS. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. UPDATED 06/17/11 *BF UPDATED 06/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399714May 9, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I TRY TO FILL THE TANK ON MY 2008 CHRYSLER ASPEN GAS SPLASHES OUT OF THE FILLER NECK AFTER THE NOZZLE HAS STOPPED. THIS HAPPENS AT STATIONS WITH VAPOR RECOVERY AND WITHOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397255April 24, 2011
FUEL SYSTEM, GASOLINE
1.NOTHING OBVIOUS LEADING UP TP THE INCIDENT 2.WHEN FUELING THE VEHICLE TO THE POINT OF THE AUTO SHUT OFF, THE VEHICLE WILL BURP FUEL OUT OF THE FILL RESERVOIR. AT EVERY FILL UP, IT ONLY HAPPENS DURING FULL TANK FILLS. WE DO NOT KEEP FILLING AFTER THE AUTO SHUT OFF GETS TRIGGERED. 3.DEALER SAYS IT'S A BAD CHECK VALVE INSIDE THE FUEL TANK WHICH IS STUCK IN THE OPEN POSITION. A FUEL TANK REPLACEMENT IS THE ONLY OPTION. 4.THERE IS A RECALL OUT FOR VERY SIMILAR IF NOT IDENTICAL ISSUE WITH IT'S SISTER TRUCK 2005 DODGE DURANGO... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396890April 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT WHENEVER DISPENSING FUEL INTO THE FUEL TANK TO THE FULL CAPACITY, FUEL WOULD SPEW OUT OF THE FILLER NECK AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THERE WAS A FAULTY CHECK VALVE THAT WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396331April 12, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
THE ASPEN LURCHED BACKWARDS APPROXIMATELY FIFTY FEET AT A VERY HIGH RATE OF SPEED, JUST AFTER BEING PUT INTO REVERSE. IT WAS STOPPED WHEN IT CRASHED INTO A GARAGE AND A TOYOTA PRIUS. THE PRIUS WAS TOTALED, THE ASPEN SEVERELY DAMAGED, THE GARAGE DOORS WERE YANKED OUT OF THE CEILING AND SHATTERED, AND OTHER PARTS OF THE GARAGE WERE DAMAGED. ANYONE WHO WOULD HAVE BEEN BEHIND THE VEHICLE AT THE TIME WOULD HAVE BEEN SEVERELY INJURED OR KILLED. FOR APPROXIMATELY THREE WEEKS PRIOR TO THIS INCIDENT, THERE WAS AN INTERMITTENT PROBLEM WITH THE REVERSE TRANSMISSION. OCCASIONALLY WHEN PLACED INTO REVERSE, THE CAR WOULD ONLY GO A SHORT DISTANCE IN REVERSE, AS IF THE CLUTCH WAS NOT CATCHING. THE ENGINE WOULD REV UP, AND THEN THE CAR WOULD COME TO AN ABRUPT HALT. THE HALT WAS VERY ABRUPT AND "MECHANICAL" AS IF SOMETHING WAS BEING CAUGHT - THE FIRST TIME THIS HAPPENED A PASSENGER IN THE CAR THOUGHT THE CAR STRUCK SOMETHING IN REVERSE. THERE WERE NEVER ANY ISSUES WITH THE TRANSMISSION GOING FORWARD, AND THIS REVERSE ISSUE ONLY HAPPENED ABOUT 10% OF THE TIMES THE CAR WAS PUT IN REVERSE. IN BETWEEN THE CAR WAS FINE IN REVERSE. THIS NEVER SEEMED LIKE A SAFETY ISSUE BECAUSE THE CAR STOPPED ABRUPTLY WHEN GOING BACKWARDS IN PREVIOUS INSTANCES - IT DID NOT GO BACKWARDS UNCONTROLLABLY AS OCCURRED IN THE INCIDENT. A CHRYSLER INVESTIGATOR CAME OUT THE DAY FOLLOWING THIS INCIDENT. HE CONCLUDED THAT THE DRIVER OF THE CAR ACCIDENTALLY PUT HER FOOT ON THE GAS PEDAL RATHER THAN BRAKE. WE ARE QUITE CERTAIN THIS IS NOT WHAT HAPPENED. IN SPITE OF EMPHASIZING THAT THERE WAS A PROBLEM WITH THE VEHICLE REVERSE, CHRYSLER TOLD THE OWNERS ON 4/4/11 THAT THIS WAS A DRIVER ERROR BASED ON THEIR EVALUATION. HOWEVER, THEY NEVER EVEN LOOKED AT THE TRANSMISSION. WE NOW HAVE THE VEHICLE IN STORAGE AND ARE TRYING TO GET AN INDEPENDENT EVALUATION OF THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10395297April 8, 2011
POWER TRAIN
TL*THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 55 MPH AND MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THE REAR DIFFERENTIAL AND THE REAR AXLE FAILED. THE REPAIR WOULD COST HIM $2,600. THERE WERE NO RECALLS OR WARRANTIES. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394336April 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X2. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE TO ALMOST FULL, AT LEAST ONE QUART OF FUEL WOULD SPILL FROM THE FUEL TANK. THE VEHICLE WAS PURCHASED USED IN 2010 AND THE CONTACT HAD EXPERIENCED THE FAILURE SINCE PURCHASE. THE CONTACT INFORMED THE DEALER OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS RELATIVE TO THE FAILURE. HE THEN CONTACTED THE MANUFACTURER AND FILED A COMPLAINT BUT NO FURTHER ASSISTANCE WAS OFFERED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393797March 30, 2011
FUEL SYSTEM, GASOLINE
2008 CHRYSLER ASPEN SPITS GAS INTO THE AIR 3 FEET AFTER THE GAS PUMP AUTOMATICALLY SHUTS OFF. CAUSING PERSONAL INJURY, AND POTENTIAL FIRE HAZARD. THE PROBLEM BEGAN ABOUT THE TIME THE WARRANTY WENT OFF. CHRYSLER SAYS THE CAR REQUIRES A NEW GAS TANK, AND WILL NOT HONOR THE REPAIR, COST TO REPAIR IS $330 PARTS PLUS LABOR TO INSTALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394532March 29, 2011
FUEL SYSTEM, GASOLINE
GAS SPILLS OUT OF TANK (APPROXIMATELY 1/4 GALLON) WHEN TANK REACHES CAPACITY. THIS HAPPENS AT ALL GAS PUMPS, NOT A SPECIFIC STATION. VARIED SPEED OF PUMP AND WEATHER CONDITIONS HAVE NOT CHANGED THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392694March 23, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE ATTEMPTING TO ADD FUEL TO THE VEHICLE THE CONTACT NOTICED THAT GASOLINE WOULD SPILL ONTO HIS CLOTHING. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER:09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER ADVISED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER REGISTERED A COMPLAINT FOR THE CONTACT AND ADVISED HIM TO TAKE THE VEHICLE TO A LOCAL DEALER. THE CURRENT AND FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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