Chrysler Aspen Complaints

444 consumer complaints on file.

#10448676February 14, 2012
FUEL SYSTEM, GASOLINE
EVERY TIME I PUT FUEL INTO THE GAS TANK IT FORCEFULLY GUSHES A LARGE AMOUNT OF GASOLINE BACK OUT OF THE TANK AFTER I AM FINISHED FUELING. THIS CAUSES GASOLINE TO SPLASH BACK ALL OVER THE PERSON FILLING THE VEHICLE, ALL OVER THE GROUND AND ALL OVER THE SIDE OF THE VEHICLE. THIS HAPPENS AT NUMEROUS GAS STATIONS, AND DOES NOT MATTER HOW SLOW OR HOW FULL I FILL THE TANK. IT HAPPENS AFTER THE PUMP HAS STOPPED FILLING AND IS TURNED OFF BUT DURING THE PROCESS OF REMOVING THE NOZZLE. IT DOES NOT MATTER IF YOU WAIT FOR THE PUMP TO AUTOMATICALLY TURN OFF, OR IF YOU SHUT OF THE FUEL PUMP OFF BEFORE EVEN REACHING TO FULL LINE (NO MATTER HOW MUCH OR LITTLE GAS I PUT IT, IT CONTINUES TO BE AN ISSUE). IT IS JUST A MATTER OF TIME BEFORE GASOLINE GETS INTO SOMEONE'S EYES OR CAUSES SERIOUS INJURY TO SOMEONE IN MY FAMILY, THIS CAN NOT BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445950January 30, 2012
FUEL SYSTEM, GASOLINE
FUEL SPILLS OUT ALL OVER DURING FILLUP NO MATTER WHAT GAS STATION OR HOW YOU TRY TO FILL IT. PUMP SHUT OFF KICKS IN BUT GAS STILL POURS OUT ALL OVER THE PLACE. IT'S DIFFICULT TO EVEN TRY TO STOP FUELING BEFORE THE TANK FILLS UP. HAVE TRIED SLOWING DOWN THE RATE OF DELIVERY, CHANGING ANGLE OF PUMP. NOTHING PREVENTS THIS. THIS IS A CHRYSLER PROBLEM, NOT CONSUMER NEGLIGENCE. WHAT'S MOST SHOCKING IS THAT THIS HAS BEEN A PROBLEM ON DURANGO'S AND ASPEN'S (SIMILAR VEHICLE) FOR YEARS AND CHRYSLER STILL HASN'T FIXED IT. THERE ARE POSTS ALL OVER THE INTERNET ON THIS. IT IS A SIGNIFICANT SAFETY ISSUE, ESPECIALLY DURING A ROLLOVER (WHICH I HAVE BEEN IN ONCE IN THE PAST). WE HAVE ARE A FAMILY OF SIX AND IT MAKES ME SICK TO THINK MY FAMILY'S SAFETY IS IN JEOPARDY WITH THIS VEHICLE. COME ON CHRYSLER - THIS IS NEARLY A $50,000 VEHICLE BRAND NEW. STAND UP AND TAKE OWNERSHIP FOR YOUR MISTAKE AND QUIT BLAMING EVERYONE ELSE LIKE FUEL MANUFACTURES FOR ETHANOL ETC. ETHANOL WAS IN FUEL LONG BEFORE THIS VEHICLE AND FUEL SYSTEM WERE MANUFACTURED. YOU MOST LIKELY HAVE A BAD SUPPLIER - MAKE THEM PAY FOR IT INSTEAD OF THOSE WHO ARE FUTURE VEHICLE BUYERS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444994January 24, 2012
FUEL SYSTEM, GASOLINE
GASOLINE DISCHARGED OUT OF FUEL FILLER AFTER GASOLINE FILLER NOZZLE SHUTS OFF AT FILL-UP. GAS SPILL AT EACH FILL-UP IS SIGNIFICANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444590January 19, 2012
FUEL SYSTEM, GASOLINE
WHEN FUELING MY ASPEN, IT REGULARLY SPITS BACK FUEL PRIOR TO THE FUEL SHUT OFF DISENGAGING THE DISPENSING OF FUEL. I'VE USED SEVERAL GAS STATIONS AND HAVE THE SAME PROBLEM AT EACH ONE. IT STARTED WITH JUST A LITTLE FUEL SPITTING BACK AND NOW THERE IS PROBABLY TWO TO THREE CUPS THAT FLY OUT OF THE TANK AND IF I'M NOT PAYING ATTENTION IT MAY SPRAY ALL OVER ME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442703January 6, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING WITH FUEL, THE FUEL WHEN FINISHED WILL SPEW OUT EVERY TIME. THIS SOAKS THE SIDE OF THE VEHICLE WITH FUEL AND IS A MAJOR FIRE HAZZARD. EVEN IF I AM CAREFUL AND FILL MORE SLOWLY OR STOP IT BEFORE IT IS READY IT DOES NOT MATTER, THERE IS A FUEL SPILL EVERYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442489January 5, 2012
FUEL SYSTEM, GASOLINE
MY 2008 CHRYSLER ASPEN HAS A FUEL TANK PROBLEM. WHEN I FILL THE TANK AT A GAS STATION-THE STATION PUMP WILL SHUT OFF AND GAS WILL COME SPEWING OUT 2-3 FEET OUT OF THE TANK. ACCORDING TO THE DEALERSHIP WHEN I HAD IT LOOKED AT IT HAS TO DO WITH SOME TANK VENTING ISSUE. AFTER HAVING A CANISTER REPLACED AND NOT FIXING THE PROBLEM I WAS TOLD THE WHOLE TANK NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442184January 3, 2012
FUEL SYSTEM, GASOLINE
FUEL GUSHES BACK OUT WHEN THE VEHICLE IS FILLED. THIS PROBLEM DID NOT APPEAR UNTIL THE VEHICLE WAS ABOUT FOUR YEARS OLD AND HAD 36,000 MILES. I HAVE USED MULTIPLE GAS PUMPS AND IT IS NOT FUEL STATION RELATED. APPARENTLY, CHRYSLER IS AWARE OF THIS AS A PROBLEM ON THE ASPEN AND THE DODGE DURANGO, AS WELL AS SEVERAL JEEP MODELS, AS THERE ARE NUMEROUS FORUMS AND VIDEOS ON THE INTERNET THAT SHOW THIS PROBLEM TO BE WIDESPREAD. I FEEL THIS PROBLEM CONSTITUTES A FIRE SAFETY HAZARD FOR NOT ONLY THE OPERATOR BUT OTHER SERVICE STATION CUSTOMERS NEARBY. RESEARCH INDICATES THAT THE PROBLEM IS CAUSED BY AN INLET CHECK VALVE FAILURE IN THE FUEL TANK. WHEN I SPOKE TO THE DEALER, THEY ACTED AS IF THEY HAD NEVER HEARD OF THIS PROBLEM IN ANY CHRYSLER VEHICLE, BUT SAID IT MIGHT BE HAPPENING ON THE JEEP LIBERTY. THEY REFUSED TO ORDER A REPLACEMENT TANK WITHOUT ME BRINGING THE VEHICLE IN AND THEN FILLING IT UP WITH FUEL SO THEY COULD OBSERVE THE PROBLEM. THE SERVICE REP AT THE DEALER ALSO SUGGESTED THAT AFTER THEY OBSERVED THE PROBLEM, I SHOULD RUN THE TANK BELOW HALF FULL TO FACILITATE REPLACEMENT. THEY SAID THE COST OF REPLACEMENT WOULD BE AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440561December 20, 2011
FUEL SYSTEM, GASOLINE
LESS THAN A MONTH AFTER PURCHASING VEHICLE THE GAS TANK WOULD PROJECTILE VOMIT GASOLINE IF FILLED MORE THAN 3/4 FULL. IT WAS TAKEN BACK TO DEALERSHIP 3 OR 4 TIMES WITH SHORT TERM FIXES BUT REVERTS TO DOING IT AGAIN. THE GASOLINE AMOUNT IS SIGNIFICANT ALL DOWN THE SIDE OF THE VEHICLE, ALL OVER MY CLOTHES, AND ALL OVER THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439957December 14, 2011
FUEL SYSTEM, GASOLINE
MASSIVE FUEL SPIT BACK ON MY CHRYSLER ASPEN. AT FIRST IT WAS JUST A LITTLE BIT (ALMOST LIKE A SNEEZE) BUT NOW IT IS VOMITING GAS AT EVERY FILL-UP. WE HAVE USED DIFFERENT GAS STATIONS...GIANT & 2 DIFFERENT WAWA STATIONS, ALL WITH THE SAME RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438678December 5, 2011
FUEL SYSTEM, GASOLINE
WHILE FILLING UP THE VEHICLE AT THE GAS STATION, THE PUMPS AUTO-SHUT OFF FEATURE WOULD ACTIVATE AND SEVERAL SECONDS LATER, FUEL WOULD SHOOT BACK OUT OF THE VEHICLE'S FILLER TUBE. WE JUST BOUGHT THE VEHICLE (USED) ON NOVEMBER 19,2011 AND THIS HAS HAPPENED ON TWO OTHER OCCASIONS WHILE FUELING THE VEHICLE SINCE THAT TIME. AFTER SOME ONLINE INVESTIGATION, IT IS OBVIOUS THAT THIS IS A VERY COMMON PROBLEM. NOT ONLY WITH THIS VEHICLE BUT WITH QUITE A FEW CHRYSLER VEHICLES IN GENERAL. THIS IS AN EXTREMELY DANGEROUS PROBLEM WITH THE AMOUNT OF FUEL THAT IS SPILLED ON THE VEHICLE, ON THE GROUND AND ON MYSELF WHEN ATTEMPTING TO FUEL THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437974December 1, 2011
VEHICLE SPEED CONTROL
SUDDENLY ACCELERATION. THIS HAS HAPPEN 4 TIMES WHILE BRAKING. MAJOR DAMAGE WAS SUSTAINED TO THE VEHICLE WHEN IT WAS INVOLVED IN A COLLISION. DO NOT REMEMBER IF THE CRUISE CONTROL WAS DURING THE TIMES THE SUDDEN ACCELERATION WAS EXPERIENCED. WAS GOING AROUND 5 '' 10 MPH STEPPED ON BRAKE TO STOP AND ENGINE REV''ED UP AND BEFORE I WAS ALE TO TURN KEY OFF OR PUT THE TRANSMISSION IN NEUTRAL I HIT A CAMPER. THE FIRST TIME THIS HAPPENED I WAS ON AN ISOLATED ROAD AND WAS ABLE TO STOP THE CAR WITHOUT INCIDENT. I CALL THE CHRYSLER DEALER AND WAS TOLD THERE WAS NOTHING THAT THEY COULD CHECK THAT WOULD VERIFY MY COMPLAINT. ANOTHER TIME WAS ON HIGHWAY AND APPLIED THE BRAKES AND TACH WENT TO APPROX. 4000 RPM. AGAIN I WAS ABLE TO PUT OFF THE ROAD SAFELY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10430683October 18, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT FUEL WOULD SPIT BACK ONTO THE CONTACT WHEN REFUELING THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 60,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429610October 12, 2011
FUEL SYSTEM, GASOLINE
WHEN FUELING AT ANY STATION FUEL BLOWS OUT THE TANK EVERYWHERE, ABOUT A HALF A GALLON. IT GETS ON THE PERSON FUELING AND THE GROUND, BUT ONLY WHEN FILLED UP UNTIL THE PUMP CUTS OFF. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429363October 10, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE
2007 CHRYSLER ASPEN FUEL TANK OVERFLOWS AT FILL UP SPILLING A SIGNIFICANT AMOUNT OF FUEL DOWN THE VEHICLE AND POOLING ON THE GROUND. THIS RELEASES AN INCREDIBLE AMOUNT OF FUEL VAPORS AND PRESENTS A LARGE GASOLINE FIRE HAZARD. THIS HAPPENS AT EVERY FILL UP AND REGARDLESS OF OCTANE, TIME OF DAY, OR AMOUNT OF FUEL IN TANK ON FILL UP. I BOUGHT THIS USED ASPEN TWO DAYS AGO AND NO HAVE THIS PROBLEM. HOPEFULLY CHRYSLER WILL OWN UP TO THE ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428789October 5, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN LIMITED. THE CONTACT WAS DRIVING 5 MPH WHEN A NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT THE WHEEL BEARING NEEDED REPLACEMENT. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000. UPDATED 11/01/11*LJ UPDATED 11/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426292September 19, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE
WHEN YOU FILL UP THE GAS TANK FULL, THE PUMP SHUTS OFF, AND THEN WHEN YOU PULL OUT THE PUMP GAS EXPLODES OUT ALL OVER. IT ACTUALLY SHOOTS OUT GAS, FROM THE GAS TANK, SPEWING OUT EVERYWHERE. THIS IS A SERIOUS SAFETY HAZARD. THIS SAFETY ITEM NEEDS TO BE ADDRESSED BY THE MANUFACTURER IN A RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424317September 8, 2011
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT STATED WHILE DRIVING 30 MPH OVER RAILROAD TRACKS, SHE LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE WAS STOPPED AND ONCE THE CONTACT CONTINUED TO DRIVE, THE STEERING WHEEL BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER WHILE DRIVING OVER RAILROAD TRACKS AT APPROXIMATELY 30 MPH. ANOTHER INDIVIDUAL EXAMINED THE VEHICLE AND STATED THAT THE TIE ROD ON THE FRONT PASSENGER SIDE WAS FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND AGAIN THE CONTACT WAS INFORMED THAT THE TIE ROD WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO REPLACE THE BALL JOINTS AND TIE RODS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424807September 6, 2011
FUEL SYSTEM, GASOLINE
WHEN GAS IS PUMPED INTO THE VEHICLE WHEN IT IS FULL GAS SPILLS OUT OF THE TANK. MANY ATTENDANTS AT GAS STATIONS HAVE STATED THAT THIS IS A CONCERN WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418419August 10, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHRYLSER ASPEN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OVER BUMPS IN THE ROAD, THE VEHICLE WOULD JERK TOWARDS THE RIGHT AND THE CONTACT WOULD LOSE STEERING CONTROL. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V386000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414965July 25, 2011
WHEELS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED, FOR NEW TIRES THERE WAS RUST AND CORROSION UNDERNEATH THE WHEEL WELL. AS A RESULT THE RUST, THE RIMS ON THE VEHICLE WERE CRACKED. THE FAILURE WAS NOT REPORTED TO THE DEALER, FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000, AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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