Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11735568May 4, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
My full complaint of the 2020 trax after buying brand new and only I as the owner and driver. Nov 2023- seat belts would not stay latched. We found out slamming on the breaks for a tractor trailer that flipped in front of us on 495. February 2024 - dash screen out, on and off as it wanted. February 2024- Heat and AC control not turning like they were super glued March 2024- dash screen out again complete black out April 2026- strut replacement @60,000 miles April 2026- water pump coolant leak April 2026- 3 serpentine belts in 3 days. I think that's all the consumer needs to be aware of, make a logical choice but the extra warranty it will save you I promise. All items have been covered by warranty, extended warranty or special warranty coverage. Make sure you research. And definitely make sure your dealership upholds their word and warranty. I carry my book with me Everytime I head to the shop. All work has been done under 63000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735690May 4, 2026
ENGINE
Traveling up I-XXX in [XXX] with my [XXX] daughter, heard a loud bang, pulled over to the side of the road and vehicle caught on fire. Connecting rod broke and blew out the side of the engine block. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11735478May 4, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
In the last 30 days of obtaining my first brand new vehicle, there have been a couple of incidents where I have put my truck in Park on an incline (hilly street or driveway), and you can hear the brakes grinding once my foot has been removed from the brake pedal. It gives the impression that the brakes have not stopped. It’s unusual to hear and in my concern, I activate the emergency park for extra security. It’s a little scary to think that the brakes won’t do what they’re designed to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735255May 2, 2026
VISIBILITY/WIPER
I have only had the vehicle 1 year and 4 months and I am already having to replace the wiper blades a for a second time. The fact that Chevrolet decided to put a wiper blades arm that no one makes adapters for except Chevrolet and the fact that I can’t just walk into an auto parts store and buy new blades is absolutely infuriating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735005April 30, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of Safety-Related Mechanical Failures: March 12, 2026 – First Highway Safety Incident While driving to work on [XXX] [XXX] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle reliability and safety. [XXX] is extremely [XXX] ring this incident, I was afraid for my life due to the vehicle’s behavior in heavy traffic. I depend on this highway daily for work, and my family depends on my safe return home. My wife, daughter, son, and parents deserve peace of mind knowing I operate a safe vehicle. March 15, 2026 – Diagnostic Codes- P0521 – Engine Oil Pressure Sensor/Switch Range or Performance- P06DE – Engine Oil Pressure Control Circuit Stuck On Concerns include oil pressure, lubrication issues, and potential engine damage. April 27, 2026 – Second Highway Incident While driving on Route 78 after work, the vehicle experienced another failure:- Severe shaking- Check engine light- Unsafe operation Code:- P0300 – Random/Multiple Cylinder Misfire Detected GM Case Numbers:- XXX- XXX Manufacturer and Dealership Awareness: General Motors and the dealership are fully aware of these repeated issues. Vehicle is currently at: [XXX] Ongoing Safety Concerns:- Engine misfires- Highway hesitation- Severe shaking- Oil pressure faults - Possible engine failure- Risk of power loss while driving I am still making monthly payments on this vehicle despite these ongoing failures. Personal Impact: I depend on this vehicle for work and family safety. These repeated failures have caused fear, financial burden, and stress. I was also forced to rent a vehicle due to delays in loaner availability. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO [XXX] S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734496April 29, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come back on without any errors or messages. I noticed this issue occurred all spring, summer and fall of and part of winter of 2025. Then it stopped thru mid april 2026 and then started again. The adaptive cruise is also shutting off without warning saying it's temporarily unavalable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733834April 26, 2026
SERVICE BRAKES
Antilock Breaking System
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733519April 24, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The vehicle lost communication to the transmission causing the check engine light to come on when the vehicle key was turned off the vehicle would not restart. There was no warning signs of this happening. The vehicle only had 70,000 miles on the odometer when this occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733714April 24, 2026
ELECTRICAL SYSTEM, ENGINE
To Whom It May Concern, I am submitting this formal complaint regarding a malfunction in the air conditioning system of my 2024 Chevrolet Trax. Specifically, the evaporator and/or condenser has failed, resulting in inadequate cooling performance and potential system leakage. This issue is more than a matter of comfort—it presents a significant safety concern. Operating the vehicle in high temperatures, particularly in Texas, creates hazardous conditions inside the cabin. Excessive heat can lead to driver fatigue, dehydration, and reduced concentration. Additionally, the malfunctioning A/C system affects humidity control, which may cause windshield fogging and reduced visibility while driving. The problem has been consistently reproducible during normal vehicle operation. Symptoms include poor cooling performance, inconsistent air temperature, and possible unusual odors or sounds when the A/C system is in use. Notably, no warning lights or dashboard messages appeared prior to the failure, making it difficult to detect the issue early. At this time, the vehicle is available for inspection and can be evaluated by a dealership, certified technician, or manufacturer representative upon request. I request a thorough inspection to confirm the failure and determine whether this is due to a manufacturing or design defect. If necessary, I am also willing to have the vehicle reviewed by independent service professionals or relevant authorities. Given that this issue has occurred in a nearly new vehicle, it raises concerns about reliability, quality control, and potential widespread defects affecting other vehicles of the same model. I urge prompt investigation and corrective action to ensure driver safety and product integrity. Please advise on the next steps for inspection, repair, and resolution of this matter. I appreciate your prompt attention to this serious issue. Sincerely, [XXX] [XXX] [XXX] 35300 Began@ 35,000 and progressed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733024April 22, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2017 Chevrolet Trax. The contact stated that after the vehicle sat for a while on several occasions and was then driven, there was smoke coming from the engine compartment. While driving on those occasions, there was an abnormal ticking sound coming from the engine compartment. The vehicle was taken to a dealer, and DTC: P0171 was retrieved. The vehicle was repaired, but the failure reoccurred approximately six months later. The vehicle was towed to the same dealer where DTC: P0300, US669T, 41121, and P0301 were retrieved. The ignition coil and spark plugs were replaced, and the vehicle was repaired. The contact stated that four months later, after the vehicle sat for a while, while driving at an undisclosed speed, there was smoke coming from the engine. The vehicle was then taken to a dealer where it was determined that there was an oil leak coming from the turbocharger return line and a fractured tube inside the engine. The oil connector and line were replaced. The vehicle was repaired, but the failure reoccurred two days later. The manufacturer was not notified of the failure. The failure mileage was approximately 80,641.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731862April 17, 2026
ENGINE, POWER TRAIN
On 4 seperate occasions, my vehicle has completely shut off in the middle of the road. 3 times this has happened while traveling on the interstate. Every time with my 6 year old son in the car. The steering wheel locks up when it happens and you have to use all of your strength to get out of the road as soon as possible to avoid being smashed by oncoming traffic. On 8 seperate occasions, my vehicle randomly loses the majority of it's power, and takes over 6,000 rpms just to continue at 50mph. The issue fixes itself by the time I try to take it to the dealership and they tell me there is nothing they can do about any of these issues because it "isn't doing it now" - refusing to even look at it. If I don't take no for an answer, they said just a diagnostic will take 48 hours and they do not offer any sort of loaner vehicle. Both of these events happen without warning, at completely random times. Chevrolet service members each give me different advice and non of it is helpful. My car is a death trap. I bought it brand new with 5 miles on it. I had to order it and wait for it to be shipped to me. This has happened throughout the entire life of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731667April 16, 2026
STEERING, SUSPENSION
The contact owns a 2016 Chevrolet Trax. The contact stated that while driving out of the driveway, there was a loud snapping sound coming from the vehicle. The contact stated that while attempting to drive back to the residence, the steering wheel became inoperable. Additionally, there was a grinding sound coming from the rear passenger’s side of the vehicle. The failure persisted, and the vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731429April 15, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to the dealer after the check engine warning light illuminated. The dealer diagnosed the vehicle with an EVAP purge valve failure. The contact was informed that the EVAP purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731361April 15, 2026
ELECTRICAL SYSTEM
The instrument cluster is blacking out again. There was a recall for this issue previously. While driving the instrument cluster along with the radio will go out for a period of time. It happening frequently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731014April 14, 2026
ENGINE, POWER TRAIN
On December 28, 2025, while driving normally with my children, my 2024 Chevrolet Trax displayed multiple warnings including Engine Power Reduced, Service ESC, Service Stability, and Steering Assist Reduced. The engine began sputtering and knocking. The next morning the vehicle would not start and was towed to Malcolm Cunningham Chevrolet. The dealership found the engine free-wheeling with no compression and denied my warranty claim alleging spark plug tampering. I never touched the engine. It went directly from my driveway to the dealership via tow. An active recall — A242435780, Engine Spark Timing Following Auto Stop Event — was noted on the repair order upon arrival but was not completed until February 17, 2026, seven weeks after the engine failed. GM’s own recall states engine knock and engine damage are the known risks of this unrepaired fault. The dealership told me verbally it was just a console update, directly contradicting GM’s published description. A second dealership performed a compression test showing Cylinder 1 at 10 PSI, Cylinder 2 at 90 PSI, and Cylinder 3 at 0 PSI. Normal compression is 150 to 200 PSI. No diagnostic codes were retrievable. This dealership initially found something different but reversed their position after speaking with the first dealership and receiving direction from GM. GM denied my warranty claim and offered only a $2,000 incentive toward a new vehicle. The vehicle remains completely unrepaired. I continue making monthly payments on a car I cannot drive. This aligns with class action Cook v. General Motors LLC, Case 1:26-cv-00229-RGA, filed March 4, 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730871April 13, 2026
ENGINE
I was driving home I got a message on my dash about engine pressure and then heard a loud boom, pulled off on the shoulder called a tow and the guy used to be a mechanic, he stated there was a hole in my engine and that it looked like a rod broke off and shot through the engine, I did take it to a dealership to get a diagnostic and they called and said something happened internally not sure what at this point and time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730838April 13, 2026
LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM, POWER TRAIN
Since brand new the electronics have been defective. The lane keep assist has to be turned off during slippery road conditions because the computer jerks the steering wheel during normal driving where white road markings, such as merging lanes are present. During highway speeds on slippery snow or ice it nearly sends the vehicle into a dangerous maneuver. The backup camera was defective intermittently since it was new and was unable to be corrected by the dealer shop during its first new vehicle service. The rear camera has now gone completely out which is standard safety equipment. A dealership has ordered a new backup camera part. The transmission jerks and lurches. Odd shifting is normal for this vehicle which could lead to transmission failures which could lead to a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730560April 11, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The first problem began at approximately 5,000 miles. After refueling, the vehicle’s transmission would slip severely. The slipping continued to occur intermittently after that point. I brought the vehicle to a dealership Initially, I was told that nothing was wrong with the vehicle. After further testing, the dealership identified a transmission issue related to Technical Service Bulletin 25-NA-211 and stated that the repair was completed. At approximately 8,000 miles, an additional issue occurred where the check engine light illuminated and a warning appeared indicating that the brakes had stopped working. This was extremely concerning and created a serious safety risk. Following the transmission repair, a new and more dangerous issue developed. The vehicle now fails to accelerate properly from a complete stop. When attempting to accelerate, it becomes stuck at approximately 1 mph for around 45 seconds before finally moving. This happens intermittently and creates a high risk of collision when entering traffic or crossing intersections. These issues—transmission slipping, brake warning alerts, and failure to accelerate—pose a serious safety hazard to myself and others on the road. The vehicle has been taken in for service, but the problems have not been fully resolved. I am requesting that this issue be investigated as a potential defect affecting this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730200April 9, 2026
ENGINE
My engine failed with no warning on my 2024 Chevy Trax , at night in the express lanes of a very busy expressway in Chicago. I was able to get on an off ramp, but the car then stalled again and I was almost hit by other vehicles trying to exit the ramp. I did call 911 and was told to stay in my car because I would have a "better chance of survival". I had just had the car at the dealership for an oil change and check-up a few weeks before. The dealer explanation was the engine is defective and they replaced the engine, but I have no confidence in this car. I told the dealer and they did not seem to care. I have had nothing but problems with this car, it is a danger to myself and others driving this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729968April 8, 2026
SERVICE BRAKES
Came out to my new 2025 Chevy Trax with Stabilitrac and Antilock Braking System faults on the dash on March 27, 2026. I immediately contacted the dealer I bought it from since it only has around 3200 miles and made an appointment (4/1/26) to bring the vehicle in. They inspected the vehicle and told me the brake master cylinder is bad and they would have to keep the vehicle since it could fail completely and I would be without brakes thus unsafe to drive. I was also told was the part was on back order and no ETA on when the part would be made available. They have had the vehicle since April 1st, I was given a loaner from the dealer after having expressed my displeasure that GM would not fully cover the cost of a rental vehicle while I wait on a critical part of the failing braking system that they are failing to provide their dealer. Luckily the braking system never failed prior to diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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