Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11710915January 14, 2026
ENGINE
The contact's father owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed and making a left, she observed a noise emanating from under the vehicle that sounded like loose gravel, and she observed smoke outside of the "turn off ignition" message displayed. The contact stated that she observed white/grey smoke coming through the vents in the cabin of the vehicle. The vehicle was turned off, and when the contact exited the vehicle, she observed fire under the engine compartment, and the fire spread rapidly. The fire department distinguished the fire. The police reported the incident, but there was no report taken. The vehicle was towed to an independent mechanic, where it was deemed inoperable. The manufacturer was notified of the failure. The failure was 7,696.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11710113January 10, 2026
ENGINE
Bought 6/17/2023 with 81k miles (1.4L turbo). By ~7/1/2023 it ran rough and hesitated after refueling. Firestone (Brick, NJ, 7/5/2023 at 82,090 miles) said radiator leaking; keep topping off; noted open Chevy “special coverage” bulletin. Over ~2 years kept adding coolant (high consumption). Rough running worsened. Lester Glenn Chevy (Toms River, NJ, 10/20/2025 at 122,815 miles) replaced the evaporative emissions purge valve under special coverage N212338400; fixed post-refuel roughness but not overall rough running. Regular oil changes; last 10/1/2025 at 121,872 miles. Codes then: P0171, P0299, P0300, P0442, P0449, P0496. On 11/27/2025, at ~60 mph uphill on the Garden State Parkway, engine shook, dash showed “Engine Power Reduced/Service StabiliTrak” (CEL blinking), lost acceleration. Pulled over and towed; white smoke at tailpipe. Tow driver suspected coolant ingestion/head-gasket failure needing engine replacement. Odometer: 124,180. Traded in on 11/29/2025 at Automotive Avenues (Wall, NJ); no manufacturer/police/insurance inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709511January 7, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost motive power. The contact was able to safely get the vehicle to the right side of the road and noticed smoke coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the turbocharger had failed and caused a leak coming from the engine. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the warranty had expired, but offered no assistance. The approximate failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709333January 7, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that while driving at various speeds, the instrument panel intermittently went blank. The vehicle was taken to a dealer, where it was diagnosed with a defective valve body and torque converter. The contact retrieved the vehicle, and the failure returned immediately upon exiting the parking lot. The vehicle was taken back to the dealer and remained with the dealer. The manufacturer was notified of the failure, and the contact was referred to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708570January 3, 2026
FUEL/PROPULSION SYSTEM
It wouldn't pass smog due to an air/fuel intake. Coded every time. This caused it to go into " low engine power" after the mechanic looked at it, he said the oil had gotten into the manifold, the tubes and the turbo which apparently is a design flaw, and now my turbo is on its last leg. which is going to cost thousands. I am told it will do the same thing after a a year or so and will have to repeat this process. I can't pass smog. There is too much air coming out, and you can't block the airflow. So basically, I will have to replace the turbo, and the manifold, we already put in an oil tank to divert it. If I had known this was going to happen, I wouldn't have purchased this vehicle. I need to travel and now I do not feel safe in this car. This issue should be on the recall list to repair for those unsuspecting customers. I am in the hole for the repairs that need to be done currently as well as 3 more years of paying this off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708299January 2, 2026
ENGINE
Started my car and it made a noise that didnt sound good. Took it to Van Chevrolet and they said it was my turbo. My car is under 100,000 miles, 2019, and giving the code that should qualify it on the recall list. They are trying to charge me 4000 to fix and have not given a rental which is about to make me lose everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708128December 31, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving on the interstate vehicle begin to surge and lag with a check engine light appearing. Vehicle never became disabled but after reading it sounds like this a very known issue with Trax’s. Chevy app stated it was the emissions control system which is most common for purge valve failure. GM needs to issue a recall as the purges valve in every Trax is defective just like the did with earlier models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707146December 26, 2025
ENGINE, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11706870December 23, 2025
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
While driving at highway speed approximately 70 mph), the vehicle suddenly veered into an adjacent lane without any steering input and began swerving back and forth uncontrollably. I did not make any steering corrections that caused this behavior. After approximately 10 seconds of back-and-forth swerving, the vehicle straightened out on its own. No collision occurred, but the incident felt life-threatening. I’m grateful no vehicle was driving next to me, or I would have likely died or been severely injured in a car crash. It was terrifying. Note: this was a rental car through Avis
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706344December 21, 2025
ENGINE
The engine failed at approximately 44,000 miles. The vehicle uses a wet timing belt engine design, where the timing belt runs inside the engine oil. The engine suddenly stopped working and now requires a full engine replacement. This failure happened much earlier than expected for a modern vehicle and could be a safety risk if the engine fails while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706023December 19, 2025
ENGINE
I have replaced five catalytic converters since I have owned this vehicle. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705632December 17, 2025
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was making a left turn, the rear wheels locked up. The contact stated that his wife shifted into reverse(R) and attempted to turn and was able to execute the turn the second time. The contact stated that there were no warning light illuminated. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear differential had rusted out and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705494December 17, 2025
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705042December 15, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic which breaks in cold weather.q
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703522December 7, 2025
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
For the past 3 to 6 months I've been hearing a gear backlash sound while using the adaptive cruise control when it would slow down for a car in front of the vehicle then when it would start to speed up. Brought the vehicle to the dealership on October 20th, 2025. They said that the sound is normal and there's a service bulletin that says its normal in other Chevy models. Then on November 28th, 2025 I was driving home, turn right at a light, and started to accelerate. Then I heard the same backlash noise as before then the check engine light came on with the oil light. I pulled over immediately and turned off the engine just to see all the oil spilling out of the engine compartment onto the ground and white smoke. Got it towed to the dealership and they told me that "the engine had multiple components fail inside it and that I need a new engine assembly." Currently the engine is still in the vehicle awaiting a new engine assembly what is currently on backorder with no expected arrival time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702716December 3, 2025
ENGINE, VISIBILITY/WIPER, SERVICE BRAKES
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702206December 1, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to get it checked yet. There was a warning light eventually. After a couple of times, I pushed on the accelerator once I realized the parking brake was on. I turned it off. It was only when I noticed it was a bit jankey when attempting to reverse is when i noticed it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702056November 30, 2025
ELECTRICAL SYSTEM, ENGINE
My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11702023November 29, 2025
ENGINE, UNKNOWN OR OTHER
While driving in the highway vehicle lost power and gray smoke came out off the exhaust, it was hard to accelerate and TCS warning light and check engine light popped up. TCS warning light extinguished but check engine light still on. Cars behind me could have hit me from behind, because it was a sudden loss of speed, it made other drivers switch lanes creating the risk of crashing others or myself. I have taken the car to a mechanics and some say it’s the turbo and others say they don’t know what it can be and can’t really help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701583November 25, 2025
ENGINE
The turbocharger cracked at only 50,000 miles. My mechanic stated it is a common issue with this engine size.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Trax