Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11716651February 9, 2026
ENGINE
This 2019 Chevrolet Trax has had the same dangerous and expensive problem twice: In 2022, when the car had just over 35,000 miles, it started to lose acceleration, especially at highway speeds, slowing it to a dangerously slow pace in traffic. At a later time, the check engine light came on. Culver City Chevrolet replaced the turbo charger under warranty. In late January and early February, 2026, after only about 25,000 miles of use since the repair, the car exhibited similar failure to accelerate on the highway and in local traffic and the check engine light came on. It requires a new turbocharger again at a cost of approximately $3,500. The 2019 Chevrolet Trax is not trustworthy for safety with this recurring issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716193February 6, 2026
ENGINE
The oil cooler/oil housing leaks oil on every single one of these vehicles, spanning many years, due to its plastic housing, mounted up against a hot engine. The cost of repair is between $2000-3000 at a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715830February 5, 2026
SERVICE BRAKES
Service Brake Assist message appeared on the dash, brakes got soft , vehicle would not stop. Check engine light came on. Dealership reported no codes were reported but the Power Brake Booster Vacuum Sensor & Hose Assembly needs replaced due to a sensor malfunction. Say it is not covered under any safety/service bulletin so we need to pay for it. Other make and models are covered under 17-NA-314, Special Coverage Adjustment N182202780, Product Safety Recall N202300860. All similar issues but none for the 2018 Chevy Trax. Feel this is a huge issue as it is a direct issue with safety. Brakes are a critical part of safety when on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716067February 5, 2026
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
I have had replaced the valve cover 4 times already about ever 3 months or so and it is starting to chirp and act up by lagging and jumping on acceleration. My mother is [XXX] old and does not drive it hard or in excess. The 1st was in summer of 2024 the 2nd was December 2024 3rd was april 2025 4th November 2025 and it just started chirping again & its jyst now February. This is absolutely ridiculous. Ther are so many more things wrong with this car. Most of those are on the dealerships & their lies about this car are completely at fault; Unfortunately, they went out of business 2 weeks after my mother got the car. We found this news out when I brought it up to them to explain why her touch screen for the radio no longer responded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715731February 5, 2026
STEERING, ELECTRICAL SYSTEM
When driving, speedometer/RPM dial both go to 0. The “Service Stabilitrak” message comes on followed by the “Service Power Steering, Drive With Care” message. The check engine light will also sometimes appear. The transmission is also affected (jerking when changing gears, inability to accelerate properly, revving). Power steering goes in and out. Car doesn’t feel safe to drive while it’s happening. No triggers or commonalities known. Car goes back to normal when left off and turned back on. Code U0073 "Control Module Communication Bus 'A' Off” appeared with at home OBD2 scanner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715962February 5, 2026
SEAT BELTS
The contact owns a 2025 Chevrolet Trax. The contact stated that the driver’s side seat belt failed to function as intended. The contact stated that several months prior, the driver’s side seat belt failed to lock securely inside the buckle. After several attempts, the seat belt failed to lock as needed. On a separate occasion, the seat belt failed to lock into the driver’s side buckle and the contact used the front passenger receptacle to secure the seat belt. The seat belt alarm was sounding. The contact stated that the failure occurred in colder weather. The contact stated that the failure persisted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715457February 4, 2026
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Chevrolet Trax. The contact stated that while driving approximately 70 MPH, the vehicle hesitated while accelerating, and the RPM was elevated. The ABS warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the turbo was designed to maintain heat. The vehicle was not repaired due to the lack of a fault code. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714717January 31, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now requires an entirely new engine, and we have been renting a car since January 9th, with no reasonable solutions from the dealer or GM Customer Care. We have also been informed that the engine is on backorder, and we have no timeline for its repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714683January 31, 2026
ELECTRICAL SYSTEM
Dashboard screen and video screen have randomly "blacked out" multiple times. Pairing with I-phone and android randomly stops working, wifi and bluetooth randomly not working. It happened on day of purchase and was supposedly fixed. About I month ago I had regular service and has frequently occurred since then. Brought it in today, they couldn't fix and said they needed to call Chevy engineer team. Was told car not safe to drive, was given a loaner/rental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714674January 31, 2026
AIR BAGS
I was in car accident on 1/16/2026. I was rear ended went into the guard rail then into the vehicle in front of me. My air bags didn't deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11714472January 30, 2026
ELECTRICAL SYSTEM
The CarPlay no longer gives me accurate directions. The directional arrow drifts on the map and sends me everywhere except the direct route. I've tried using both Google and Apple maps to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714563January 30, 2026
ENGINE
I was driving on the highway at 60 miles per hourn, my car started shaking, my oil and engine light came on, if felt like little rock were hitting under my car and my car went out. I feared for my life. I was able to pull over on the median. When the tow truck came, the tow guy said my engine blew. I just had my oil changed by the dealer 12/26/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714531January 30, 2026
UNKNOWN OR OTHER
While driving on the highway the car lost complete power. I could not even turn on my hazards. After a few minutes, the car made a sound and the screen turned back and I was able to turn the car back on. But it was extremely dangerous and I could have been hurt of killed. I have read this was an issue with the 2024 Trax but it appears this is an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713727January 27, 2026
ENGINE
I have been taking my 2024 Chevy Trax to jiffy Lube since I had it and they noted that my oil was low on had no oil on stick and another time had quart low I didnt that this chevy trax was using that much oil between oil changes the oil light did never show up It ran out of oil and engine blew even though I was changing oil every 4000 miles the vehicle is now setting at Gregg young chevy 17750 Burt St Omaha NE 68118 needing a new engine that cost $6700 I would say there is a defect with this engine loosing that much oil between oil changes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713436January 26, 2026
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Chevrolet Trax. The contact stated that while driving 70 MPH, while the roads were clear, dry, and the weather was good, the engine seized, and the vehicle lost motive power and decelerated to 55 MPH. The contact pulled over to the side of the road, and the brake pedal was depressed; however, the vehicle failed to respond and continued driving forward. While driving at 50 MPH, the failure reoccurred. The engine and stabili-trak illuminated after the vehicle came to a complete stop. The local dealer was contacted regarding loaner vehicles on two occasions. The vehicle was not diagnosed or repaired. The vehicle was scanned, and DTC: TCM U0101 and P0700 were retrieved. The manufacturer was contacted, and the contact was referred to the local dealer and the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711652January 17, 2026
STRUCTURE:BODY
The issue involves the upper corners of all four door frames on my 2024 Chevrolet Trax, which are extremely sharp. The vehicle is available for inspection upon request. On approximately May 13, 2024, and again on August 16, 2025, my passenger in the front seat was struck in the face by the sharp door frame corner, while exiting the vehicle. In both incidents, the corner cut my passenger's cheek below the eye, resulting in small open wounds, which needed to be cleaned and disinfected. The problem has occurred twice under normal use. I reported the first incident to General Motors (GM) on May 15, 2024, but did not receive a response. On Sept 22, 2025, I reported the second incident that occurred on Sept 2, 2025, to GM, at which time they asked several questions and requested photos of my vehicle, which I provided. On Sept 22, 2025, GM requested I take my vehicle to my dealership, J.B.A. Chevrolet, for inspection. I took my vehicle to JBA on Sept 29, 2025, and was told that GM wanted photos of my vehicle, as well as photos of another 2024 Trax on the Lot for comparison. At that time, JBA had to wait for another vehicle to come in. Unknown if JBA or GM attempted to reproduce the issue during an inspection. On Oct 24, 2025, GM telephoned and issued a final determination, which I requested in writing and received on Nov 11, 2025. GM stated that because the design was consistent across Trax vehicles, and based on the facts provided, they were unable to assume responsibility for damages and suggested I resolve the issue with my insurance company. I did not ask for damages, I asked for corrective measures to avoid future injuries. I submitted a request for reconsideration on Dec 2, 2025. On Dec 16, 2025, a totally different GM office contacted me, which did not yield any results. Although the injuries were minor, the repeated nature of the harm indicates a foreseeable risk to future passengers and to other Trax owners. Uploading 10 pages in PDF format
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11711401January 16, 2026
ENGINE
For coolant reservoir being made out of polypropylene materials that is resistant to expansion and cracking, the overflow line into my reservoir is severally cracked causing excessive leaking of coolant causing steam and engine overheating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711404January 16, 2026
VEHICLE SPEED CONTROL
Driving on a main road on news year eve on my way home from work in a snow storm, my vehicle decides to only drive 9mph or less indicating that it has gone into limp mode. Unable to go up hills of any incline caused panic from the drivers around me. Luckily I was able to pull into a parking lot and sit and call for help. My vehicle was showing a code for the accelerator pedal position sensor indicating an issue with the voltage difference between the APP and the Throttle position sensor. The computer was able to be reset and my car then drove fine but the next day, it did it again. And without the scanner being plugged in the entire time, My car was not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711524January 16, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
The contact owns a 2018 Chevrolet Trax. The contact stated that the infotainment system was intermittently inoperable; however, the infotainment system and the instrument cluster had become inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under warranty or a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,645.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711127January 15, 2026
POWER TRAIN, ENGINE
To Whom It May Concern, I am writing to formally request reimbursement or goodwill assistance for the repair of the turbocharger on my Chevrolet Trax, which failed unexpectedly and caused my vehicle to stall in the middle of the freeway, creating a serious safety hazard. I had previously reported concerns related to the turbo, and after the failure occurred, I learned that General Motors issued a Special Coverage Adjustment for turbocharger malfunction on certain Chevrolet Trax vehicles. Unfortunately, I never received any notification or letter informing me of this coverage. Had I been made aware, I would have taken appropriate action prior to the failure. Because this vehicle was my only means of transportation, I had no choice but to immediately repair it at my own expense. I later contacted GM Customer Assistance to inquire about reimbursement and was informed that my request was denied solely due to the vehicle exceeding 120,000 miles, despite the fact that: This is a known defect The failure resulted in a dangerous loss of power while driving I was never notified of the special coverage I was also advised that the notification was sent by a government department, yet no department could be identified, and despite multiple requests, I have not received a call back from a manager. Given the seriousness of the safety risk, the lack of notice, and the documented nature of this defect, I am respectfully requesting that GM reconsider my case for reimbursement or goodwill assistance for the turbocharger repair. I have attached copies of my repair invoice, proof of payment, and vehicle documentation for your review. I would appreciate escalation of this matter to a Senior Advisor or District Manager for further consideration. Thank you for your time and attention. I look forward to your response. Sincerely, [XXX] [XXX] [XXX] 2017, Chevy Trax [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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