Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11154260November 27, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 10 MPH IN HEAVY TRAFFIC, THE VEHICLE LOST ALL BRAKING ABILITY AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154264November 27, 2018
SERVICE BRAKES
OVER THE WEEKEND MY HUSBAND WAS PARKING OUR 2015 SUBURBAN WITH APPROXIMATELY 60K MILES ON IT. WHEN HE BEGAN PULLING INTO A SPACE AND DEPRESSED THE BRAKE PEDAL THE CAR DID NOT PROPERLY RESPOND AND SLID. IT DID EVENTUALLY STOP ONCE HE STEPPED VERY HARD ON THE BRAKE PEDAL HOWEVER IT WAS SEVERAL FEET IN FRONT OF THE DESIRED PARKING LOCATION. FORTUNATELY THERE WAS NOT A CAR IN THE SPOT IN FRONT OF US. HE PROCEEDED TO TURN THE CAR OFF AND BACK ON AGAIN AND IT APPEARED TO BE WORKING UNTIL A FEW MINUTES LATER HE WAS DRIVING AT A LOW SPEED THROUGH AN INTERSECTION WHEN IT HAPPENED AGAIN. SINCE WE HAD OUR CHILDREN IN THE CAR, WE DROVE IMMEDIATELY TO THE DEALERSHIP AND AFTER A DIAGNOSIS MULTIPLE DAYS LATER, I WAS TOLD IT WAS DUE TO THE VACUUM PUMP FAILING, AN $850+ REPAIR WHICH WAS NOT COVERED UNDER WARRANTY. AFTER SEARCHING I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES WHICH I WAS NOT AWARE OF. THE PART HAS BEEN REPLACED WITH A NEW UPGRADED PART WHICH SHOULD NOT FAIL INDICATING THAT THERE WAS AN ISSUE WITH THE ORIGINAL PUMP. GM IS NOT ACKNOWLEDGING THE PROBLEM WITH THESE PUMPS AND I WORRY IS GOING TO WAIT FOR A SERIOUS ACCIDENT TO OCCUR BEFORE THEY DO ANYTHING ABOUT IT. SPOKE WITH GM CUSTOMER SERVICE AND THEY ARE NOT WILLING TO ACKNOWLEDGE THE ISSUE. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153736November 26, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AIR CONDITIONER WENT OUT UNEXPECTEDLY THIS WEEK. FRONT SEAT USB CHARGING PORTS WENT OUT AS WELL. A FEW DAYS LATER I ATTEMPTED TO STOP THE CAR BY BREAKING BUT THE BRAKES WOULD NOT ENGAGE. THE PEDAL FELT VERY HARD AS IF PRESSURE WAS ACTING AGAINST THE CARS ABILITY TO BRAKE AND STOP. I HAD TO PUSH DOWN WITH ALL MY FORCE TO KEEP THE CAR FROM CRASHING INTO ANOTHER CAR ON 1-95 IN FLORIDA. THIS OCCURRED ON NOVEMBER 21ST. I WAS ABLE TO MANAGE TO GET THE CAR BACK HOME AFTER TRAVELING FOR THE HOLIDAY BUT THE BRAKE FAILURE OCCURRED A DOZEN MORE TIMES ON BOTH THE INTERSTATE, SURFACE ROADS AND PARKING LOTS BY THE TIME WE GOT THE CAR HOME. THE BRAKE ASSIST NOTIFICATION ALSO SHOWED UP ON THE DISPLAY PANEL. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! THIS CAR IS ONLY 3 YEARS OLD AND IS NOT DRIVEN THAT FREQUENTLY. NO REASON I SHOULD BE HAVING THESE ISSUES. DEALER THINKS IT IS THE VACUUM PUMP. HAVING DIAGNOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153930November 26, 2018
SERVICE BRAKES
WHILE DRIVING DOWN SLIGHT HILL IN STOP AND GO OFF-RAMP TRAFFIC, THE BRAKES BECOME VERY HARD TO PUSH AND CAR DOES NOT COME TO A COMPLETE STOP. THIS SITUATION ALSO OCCURRED A FEW TIMES IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154019November 26, 2018
SERVICE BRAKES
THE 15 CHEVROLET SUBURBAN HAS A PROBLEM WITH THE POWER BRAKES. THE BRAKE PEDAL GETS HARD AND THE VEHICLE WILL NOT STOP AT LOW SPEED, BACKING UP OR GOING FORWARD. IN ONE INSTANCE I HAD TO USE THE TRANSMISSION AND THE PARKING BRAKE TO STOP THE VEHICLE. WHEN DEPRESSING THE BRAKE AT LOW SPEED IT LOSES PRESSURE AND BECOMES STIFF - HAMPERING THE BRAKING POWER OF THE VEHICLE, MAKING IT UNSAFE TO DRIVE MY FAMILY- WITH MY IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154058November 26, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING 55 MPH, THE TRANSMISSION BEGAN TO SLIP. THE ENGINE REVVED AND THE VEHICLE MOVED FORWARD AS IF IT WERE IN NEUTRAL AND MADE A HEAVY, ABNORMAL RUMBLING SOUND. THE CONTACT ALSO SMELLED SMOKE AND THE VEHICLE WAS LEAKING TRANSMISSION FLUID. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NEILSON CHEVROLET (1 US-46, DOVER, NJ 07801, (973) 366-1243) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, ONLY PARTS WERE REPLACED AND NOT THE ENTIRE TRANSMISSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,619.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11154102November 26, 2018
SERVICE BRAKES
THE BRAKES BECAME EXTREMELY DIFFICULT TO DEPRESS AND REQUIRES BOTH FEET TO DEPRESS. EVEN WITH BOTH FEET ON THE BRAKE PEDAL, IT FELT LIKE THE TRUCK WAS NOT SLOWING PROPERLY. THIS HAPPENED WHEN THE ENGINE WAS AT OR NEAR IDLE IN A PARKING LOT. AFTER TURNING VEHICLE OFF AND THE BRAKE PEDAL DID NOT RESPOND AS EXPECTED. AFTER INCREASING THE RPMS THE BRAKES RESPONDED AS EXPECTED. I WAS UNABLE TO REPRODUCE THE ISSUE FOR THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153383November 23, 2018
ENGINE
OIL CONSUMPTION IS TO MUCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153384November 23, 2018
STRUCTURE:BODY
ANTENNA I HAVE WATER FROM THE ANTENNA ON THE TOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153391November 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I RECEIVED A RECALL NOTIFICATION FROM CHEVY (RECALL NUMBER 18289) AND MY VEHICLE HAD OCCASIONALLY EXPERIENCED SOME OF THE LISTED PROBLEMS IN THE RECALL SO I IMMEDIATELY TOOK MY CAR IN TO BE SERVICED. AFTER THE THE RECALL SERVICE MY CAR SEEMED TO BE FIXED, BUT THAT ONLY LASTED A FEW DAYS. THE PROBLEM IS BACK AND EVEN WORSE THAN BEFORE. WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS THE MY CAR EXPERIENCES TEMPORARY LOSS OF POWER, THE ENTIRE ELECTRICAL SYSTEM SHORTS OUT BRIEFLY (RADIO, DISPLAY SCREEN, POWER LOCKS ALL TURN OFF/ON) AND THE WHEEL BECOMES DIFFICULT TO TURN. SINCE HAVING THE RECALL PROBLEM "FIXED", IN ADDITION TO THE ABOVE STILL HAPPENING, THE WHEEL JUST LOSES POWER STEERING (VERY DIFFICULT TO TURN) OR LOCKS UP WITHOUT ELECTRICAL LOSS AND ON TWO SEPARATE OCCASIONS ALL OF THE ABOVE HAS HAPPENED AND MY CARE STALLS MID TURN AND I HAVE TO PUT MY CAR IN PARK TO RESTART IT. I HAVE TAKEN IT TO THE DEALER AND THEY WANT TO CHARGE ME TO DIAGNOSE AND FIX ANY PROBLEMS. I HAVE ALSO PLACED A CALL TO CHEVROLET AND AM WAITING ON A RESPONSE. I AM CONCERNED AND HESITANT TO DRIVE MY VEHICLE WITH THIS SAFETY ISSUE STILL OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153427November 23, 2018
SERVICE BRAKES
A FEW WEEKS AGO, I WAS BACKING OUT OF A DRIVEWAY AND MY BRAKE PEDAL BECAME STIFF AND WOULD NOT MOVE. MY 2016 SUBURBAN LTZ KEPT SLIDING, I STOOD ON THE BRAKE EVEN THOUGH IT WASN'T SLOWING AND SHIFTED TO DRIVE. I TRIED AGAIN, IT HAPPENED A COUPLE OF TIMES, BUT I ATTRIBUTED IT TO THE RAIN. TODAY, I WAS IN TOWN AND BACKING OUT OF A PARKING SPACE, THE BRAKE PEDAL STUCK AGAIN AND MY SUBURBAN KEPT GOING BACK. THERE WERE OTHER VEHICLES PARKED NEAR ME, I PUT IT IN DRIVE ONCE AGAIN AS SOON AS I COULD. I DROVE THROUGH TOWN TO MY NEXT STOP AND CALLED MY HUSBAND TO TELL HIM WHAT HAPPENED. THE SUBURBAN DROVE FINE THROUGH TOWN, I WAS VERY CAUTIOUS AND SCARED. AS I WAS PULLING INTO THE PARKING PLACE OF MY NEXT STOP, THE BRAKE PEDAL DID IT AGAIN. I HAD ALREADY MENTALLY PREPARED FOR WHAT TO DO IF THIS HAPPENED AGAIN, SO THIS TIME I MASHED MY EMERGENCY BRAKE, JUST BARELY STOPPING BEFORE HITTING THE CAR PARKED IN FRONT OF ME. MY HUSBAND TOLD ME NOT TO DRIVE IT, HE WAS COMING TO GET ME AND OUR KIDS, WE CALLED CHEVROLET ROADSIDE SERVICE. A WRECKER CAME AND TOWED IT TO A NEARBY DEALERSHIP. IT WILL BE THE MIDDLE OF NEXT WEEK BEFORE THEY CAN LOOK AT IT. DEALERSHIP DIDN'T HAVE ANY COURTESY CARS, SO I AM OUT OF POCKET FOR A RENTAL RIGHT NOW, BUT I DON'T HAVE A CHOICE. I CAN'T PUT MY CHILDREN'S, MINE, OR OTHER'S LIVES IN DANGER. WE BOUGHT THIS SUBURBAN NEW AND IT HAS 36K MILES ON IT. OF COURSE AT THIS POINT I HAVE NO IDEA WHAT THE ISSUE IS, SO THAT'S WHY I GOT ONLINE AND BEGAN RESEARCHING, AFTER I FOUND THE OTHER COMPLAINTS I FIGURED SINCE THIS SOUNDS LIKE THE SAME ISSUE, I NEED TO REPORT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153446November 23, 2018
SERVICE BRAKES
THE BRAKES ON MY 2015 CHEVROLET SUBURBAN ARE INTERMITTENTLY DIFFICULT TO DEPRESS. THE FIRST TIME THIS CONDITION WAS NOTICED WAS IN JULY OF 2018 WHILE LAUNCHING MY BOAT. I WAS BACKING THE VEHICLE DOWN THE BOAT RAMP, THE BRAKE PEDDLE WAS EXTREMELY HARD TO DEPRESS. I HAD TO USE TWO FEET TO DEPRESS THE PEDDLE FAR ENOUGH TO STOP BEFORE BACKING INTO THE WATER. ADDITIONALLY, WHEN BRAKING WHILE GOING DOWN THE ROAD THE BRAKE PEDDLE IS OCCASIONALLY DIFFICULT TO DEPRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153308November 23, 2018
SERVICE BRAKES
VACUUM PUMP FAILING AND THE VEHICLE WILL NOT STOP IN MOTION. THIS HAS HAPPENED SEVERAL TIMES IN BOTH DRIVE AND REVERSE AND YESTERDAY WAS THE SCARIEST WHEN THE VEHICLE WOULDN'T STOP ON A HILL IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153200November 22, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152781November 20, 2018
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED IN TWO PLACES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152803November 20, 2018
FUEL/PROPULSION SYSTEM
FUEL LINES ON FUEL PUMP CORRODED AND RUSTED DUE TO DESIGN OF FUEL TANK, ALLOWING SEDIMENT AND WATER TO SIT, CAUSING RAW FUEL LEAK WHENEVER ENGINE IS RUNNING. POSES EXTREME FIRE DANGER IF NOT CAUGHT IN TIME, AS RAW FUEL DRIPPING FROM VEHICLE ONTO GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152857November 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINDSAY CHEVROLET (15605 JEFFERSON DAVIS HIGHWAY, WOODBRIDGE, VIRGINIA 22191, (571) 200-4754) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED IN JUNE OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152422November 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT EXCESSIVE PRESSURE WAS NEEDED ON THE BRAKE PEDAL TO STOP THE VEHICLE. WHILE DRIVING AT HIGH SPEEDS, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152619November 19, 2018
ENGINE
I WAS DRIVING ON A CITY STREET AND MADE A RIGHT TURN ONTO ANOTHER CITY STREET AND THE ENGINE STARTED RUNNING ROUGH AND IDLE ROUGH, SERVICE STABILITRAK LIGHT STAYED ON, SERVICE TRACTION CONTROL, TRANSMISSION JERKS FROM 1ST GEAR TO 2ND GEAR, ENGINE TICKING/KNOCKING, SERVICE ENGINE LIGHT FLASHING, SCAN CODE CAME UP AS MISFIRE ON CYLINDER #4, TOOK VEHICLE TO REPAIR SHOP AND LIFTERS WERE REPLACED AMONG OTHER THINGS; SEE ATTACHED FILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152645November 19, 2018
AIR BAGS
TAKATA RECALL - I OBJECT TO GM FILING A PETITION FOR INCONSEQUENTIALITY. GM'S OWN WEBSITE STATES"THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES." AS THE VEHICLE HAS BEEN LOCATED IN SOUTHEAST FLORIDA SINCE I PURCHASED IT NEW, IT HAS BEEN SUBJECT TO BOTH HEAT AND HUMIDITY NEARLY CONTINUALLY SINCE ORIGINAL PURCHASE. GM AND TAKATA SHOULD NOT BE ABLE TO AVOID THE RESPONSIBILITY TO RESTORE MY VEHICLE TO A SAFE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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