Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11269338October 18, 2019
AIR BAGS
MULTIPLE CRACKS IN DASHBOARD NEXT TO AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269651October 17, 2019
AIR BAGS
2011 CHEVROLET SILVERADO K2500HD LTZ. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. CONSUMER REQUEST TO KNOW WHEN PART WILL BE MADE AVAILABLE. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268854October 16, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A VIBRATION IN THE BRAKE PEDAL AND IT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE VEHICLE TOOK A LONG TIME TO STOP. THE VEHICLE WAS TAKEN TO BOB MCCOSH CHEVROLET BUICK GMC CADILLAC (1 BUSINESS LOOP 70 W, COLUMBIA, MO 65203, (573) 442-6156), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5584337574. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269029October 16, 2019
POWER TRAIN
VEHICLE LOST POWER DUE TO TRANSMISSION FAILURE AT 66,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269039October 16, 2019
AIR BAGS
I RECEIVED A WRITTEN NOTICE THAT MY VEHICLE WAS AR RISK FOR AIR BAG FAILURE WITH ONSTRUCTIONS TO CONTACT MY DEALER TO SCHEDULE TO SCHEDULE REPAIRS. I DID AS INSTRUCTED, AND WAS ADVISED I WOULD BE CONTACTED FOR A SCHEDULED VISIT. I RECEIVED NO FOLLOW UP. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES OVER THE PAST TWO YEARS REQESTING REPAIRS. I AM TOLD BY MANAGERS THERE THAT "NO FIX IS AVAILABLE". I NOTE REPORTS THAT OVER 1 MILLION VEHICLES HAVE BEEN REPAIRED. IT SEEMS THAT THE GM LOCAL DEALER IS EITHER UNIMFORMED, OR DELIBERATELY MISLEADING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268464October 15, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NIMNICHT CHEVROLET (1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 638-7986) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268772October 15, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS AT ROBERT CHEVROLET (236 SOUTH BROADWAY, HICKSVILLE, NY 11801, (888)-619-7642) FOR BRAKE SERVICE, THE CONTACT WAS INFORMED THAT THE FRONT STRUTS WERE LEAKING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 49,000. *DT *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267863October 11, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON THE ROAD WHEN I HAD HEARD A CREAKING NOISE COMING FROM MY DASH AREA OF MY 2008 CHEVROLET SUBURBAN. WHEN I CAME TO A STOP, I LOOKED AT THE DASH AND DID NOT NOTICE ANYTHING LOOSE OR THAT WHAT CAUSE THIS NOISE. AS I CONTINUED TO DRIVE, I NOTICED THE NOISE AGAIN AND NOTICED MY DASH WAS CRACKING IN TWO DIFFERENT PLACES. ONE CRACK BY THE PASSENGER AIRBAG AND THE OTHER ON THE LEFT SIDE OF THE GAUGE HUMP ON THE DASH.THE CRACK BY THE AIRBAG IS ABOUT AN INCH AND A HALF. AND THE ONE ON THE DRIVERS SIDE IS ABOUT 3 INCHES LONG AND STILL GROWING. I TRIED TO SEAL THE CRACKS WITH SILICONE, AND THAT DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266976October 8, 2019
EXTERIOR LIGHTING
STATE REJECTS VEHICLE CITING MOISTURE INSIDE A SEALED HEADLAMP ASSEMBLY IS A SAFETY HAZARD. THOUSANDS OF COMPLAINTS POSTED ONLINE. GM/CHEVROLET ADMITS THE SEALED ASSEMBLIES ARE DEFECTIVE HOWEVER THEY DO NOT OFFER ANY ASSISTANCE WHATSOEVER REGARDING REPLACEMENT OF THE DEFECTIVE EQUIPMENT AND FURTHER STATING THEY CANNOT BE REPAIRED. DEALER HAS QUOTED A PRICE OF UP TO $1,400 TO REPLACE THE HEADLAMP ASSEMBLY ON MY VEHICLE. THIS ISSUE FIRST APPEARED WITH LESS THAN 40,000 MILES ON THE VEHICLE. THE MOISTURE ACCUMULATION CAN INCREASE OR DECREASE WITH RAIN OR OTHER ATMOSPHERIC CONDITIONS. THE ELECTRICAL CONTACTS WITHIN THE HOUSING OF THE SEALED LENSES RUST CAUSING THE LAMPS AND TURN SIGNALS TO INTERMITTENTLY GO ON AND OFF AND FAIL ALTOGETHER. ONCE FAILED, ATTEMPTS TO REPLACE THE BULBS HAVE BEEN UNSUCCESSFUL DUE TO THE OXIDATION AND/OR RUST ACCUMULATION ON THE LENS HOUSING CONTACT POINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267155October 8, 2019
STEERING
IT'S BEEN OVER TWO MONTHS THAT I STARTED HAVING PROBLEMS WITH MY VEHICLE. WHEN I TURN MY STERRING WHEEL TO MAKE A TURN MY VEHICLE TURN OFF;OR WHEN I REVERSE. ALSO ON THE DASH BOARD I NOTICED A WARNIG THAT READS PARKING ASSISTANCE OFF; OPEN DRIVER WINDOW AND CLOSE. AND THAT SPEEDDOMETER IS FREQUENTLY CHANGING TO A RADIO STATION I STILL PAYING MY VEHICLE AND IS NOT FAIR FOR ME TO BE DRIVING A VEHICLE UNDER THIS CONDITIONS. IS NOT SAFE FOR ME TO BE DRIVING MY KIDS AROUN , I DONT FEEL SAFE.I WOULD LIKE TO KNOW WHO WILL BE RESPONSIBLE TO FIX THAT DAMAGES OF VEHICLE. I WOULD LIKE TO KNOW SOONER IF YOU GUYS CAN HELP ME. YOU CAN REACH ME AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266768October 7, 2019
SERVICE BRAKES
BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266783October 7, 2019
SERVICE BRAKES
THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO THE POINT I HAVE TO GIVE MYSELF ROOM BETWEEN ME AND OTHER VEHICLES INCASE I CAN'T STOP IN TIME. THEY SAY ITS AN VACUUM BAG ISSUE, THEY CAME OUT WITH A "FIX" THE FIX MADE IT WORSE ON MY CAR AND THEY ARE REFUSING TO PAY FOR THE REAL FIX. THIS HAS BEEN AN ONGOING ISSUE SO I PUT THE DATE AS BEGINNING OF THE YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266539October 5, 2019
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE IN JULY 2016 FOR THE TAKATA AIRBAGS. AS OF TODAY THE INFORMATION STILL SAYS THAT A REPAIR IS NOT YET AVAILABLE. GIVEN THE AGE OF MY 2008 SUBURBAN IT IS DANGEROUS AND RIDICULOUS THAT A REPAIR IS STILL NOT AVAILABLE. GM MUST BE ACCOUNTABLE FOR RECALLS ON ALL POTENTIALLY AFFECTED VEHICLES AND REPAIRS MADE IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266133October 4, 2019
UNKNOWN OR OTHER
AC IDS NOT COOLING, DEALER DIAGNOSED, REPAIRS ARE ABOUT $1500.00 TO REPLACE AC CONDENSER AND RECHARGE SYSTEM. ALSO AFTER MORE THAN 2 YEARS TAKING VEHICLE TO CHECK THE DRIVER ASSIST SYSTEM, ANOTHER DEALER SERVICE CENTER TELL US THE LANE DEPARTURE ACTUATOR NEEDS TO BE REPLACE, COST OF APROX $500.00. VEHICLE IS 3 YEARS 3 MONTHS SINCE WE BOUGHT IT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266098October 4, 2019
STRUCTURE:BODY
CRACKED DASH IN 2 SPOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265762October 2, 2019
AIR BAGS
VEHICLE IS APART OF THE TAKATA RECALL. LOCAL CHEVY DEALERS DO NOT HAVE THE PART TO FIX IT NOR DO THEY GIVE A TIME WHEN THEY WILL HAVE THE PART. SAY THEY WILL CALL, BUT HAVEN'T HEARD FROM THEM IN OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265294October 1, 2019
AIR BAGS
ITS BEEN OVER 3 YEARS ON THE AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265472October 1, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. VANN YORK CHEVROLET BUICK GMC (21 EASTCHESTER DR, HIGH POINT, NC 27262 (336) 841-4133) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265216September 30, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT MARTIN CHEVROLET (LOCATED AT 23505 HAWTHORNE BLVD, TORRANCE, CA 90505, (310) 594-5987) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258862September 29, 2019
AIR BAGS
TAKATA RECALL...NO RESOLUTION FROM GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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