Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10020400June 26, 2003
TIRES:TREAD/BELT
THE RIGHT REAR TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING AT 60 MPH. *JB THE REAR OF THE VEHICLE WENT AIRBORNE AND VIBRATED BADLY. THE VEHICLE IMMEDIATELY STOPPED AND NOTHING APPEARED OUT OF ORDER AND AT THE SPEED OF 40 MPH THERE WAS NO INDICATION OF VIBRATING OR BOUNCING. THE DEALER FOUND THE TIRE TREAD PARTIALLY SEPARATED FROM THE CARCASS, THERE WAS NO LEAKAGE OF AIR, AND NO SPLITTING OF TREAD OR SIDEWALL. THE FIRESTONE DEALER SAID THERE WERE NO RECALLS. (MODEL TIRE/R4S II) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014560June 26, 2003
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURN SIGNAL DIDN'T SHUT OFF, IT MADE A CLICKING NOISE. *JB. THE SWITCH OPERATED, HOWEVER BLINKER INDICATOR DID NOT ALWAYS SHUT OFF. PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023637June 24, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
I HAD MY WINDSHIELD WIPERS QUIT WORKING ON MY 1998 CHEVROLET SUBURBAN. AT FIRST IT STARTED OUT ONCE IN AWHILE. HOWEVER COMING BACK FROM VACATION IN THE AUTUMN OF 2001, I WAS COMING THROUGH A MOUNTAIN PASS AT 10:30 PM. IT WAS RAINING VERY HARD AND ON A TWO LANE HIGHWAY IN THE MIDDLE OF THE NIGHT MY WINDSHIELD WIPERS QUIT. I HAD MY WIFE AND 2 YOUNG DAUGHTERS IN THE SECOND ROW SEAT. THERE WAS NO SHOULDER TO PULL OVER ON, AND IN THE PITCH BLACK I THOUGHT FOR SURE WE WOULD EITHER END UP IN THE OTHER LANE AND HIT AN ONCOMING CAR OR END UP IN THE DITCH. I HAD THE WINDSHIELD WIPER MODULE CHANGED AT CAPITOL CHEVROLET IN SALEM OREGON. I HAVE THE INVOICE. I WANT TO MAKE SURE THAT NO ONE ELSE HAS TO GO THROUGH THE SAME SITUATION AS WE DID. I AM AWARE OF THE RECALL ON CERTAIN CHEVROLET MODELS, BUT IT DOES NOT INCLUDE 1998 MODELS...BIG MISTAKE...IT SHOULD INCLUDE 1998'S ALSO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023507June 21, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
I OWN A 1998 CHEVROLET SUBURBAN. THE WINDSHIELD WIPERS WORK VERY INTERMITTENTLY. WHEN ON DELAY THEY SOMETIMES DELAY, SOMETIMES WORK ON SLOW SPEED AND SOMETIMES DO NOT WORK AT ALL. THERE IS AN ACTIVE RECALL ON OTHER CHEVROLET MODELS FOR THIS EXACT PROBLEM BUT NOT THIS MODEL AND YEAR. CHEVROLET NEEDS TO FIX THIS PROBLEM BEFORE THERE IS A FATAL OR DEBILITATING CRASH. SAFETY FIRST! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023508June 21, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER COMPRESSOR SHEARED CONTAMINATING THE WHOLE SYSTEM. GM RECOMMENDS CHANGING THE WHOLE SYSTEM AT A COST OF 3TO4 THOUSAND DOLLARS. THE SECOND COMPRESSOR HAS ALREADY FAILED. I HAVE CHECKED INTO THIS AND HAPPENS QUITE OFTEN. GM NEEDS TO STEP UP AND ISSUE A RECALL ON THESE FAULTY COMPRESSOR THIS HAPPENS JUST AFTER THE WARRANTY RUNS OUT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024562June 20, 2003
VEHICLE SPEED CONTROL
CONSUMER STATES THAT WHILE STOPPING AT A STOP SIGN AND WITHOUT WARNING THE VEHICLE WOULD ACCLERATE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023447June 20, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AS I WAS DRIVING MY PRE-SCHOOL DAUGHTER TO SCHOOL I HEARD A WIND NOISE. I STOPPED TO CHECK AND FOUND OUT AFTER MORE THAN 2 MILES THE DOOR WAS NOT CLOSED.. THIS VEHICLE IS FOR FAMILY... IT SHOULD BE FAMILY FRIENDLY... NO WARNING AS TO THE DOOR BEING AJAR.. HOW DO I GET THIS FIXED TO KEEP MY FAMILY SAFE? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023377June 19, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
THIS COMPLAINT IS FOR THE ELECTRICAL SYSTEM FOR MY VEHICLE. MY VEHICLE IS EQUIPPED WITH POWER DOOR LOCKS AND 4 OF THE 5 DOOR LOCKS FAILED TO OPERATE AUTOMATICALLY OVER A 3 WEEK TIME SPAN. THE PART THAT FAILED IS CALLED AN ACTUATOR, WHICH MOVES THE DOOR LOCKS UP AND DOWN. MY TOTAL BILL WAS $900 AND EACH PART COSTS $100. THE LOCAL PARTS DEALERS AND AUTO DEALERS HAVE SAID THERE IS A DESIGN FLAW IN THE ORIGINAL EQUIPMENT AND THE NEW ACTUATORS ARE BEING SOLD AS FAST AS THEY ARRIVE. I HAVE SPOKEN WITH GM RECENTLY AND SO FAR NO SERVICE BULLETINS HAVE BEEN FILED. I BELIEVE THERE IS AN INHERENT SAFETY RISK WITH THIS TYPE OF PROBLEM AND I WOULD LIKE TO SEE ONE POSTED. PLEASE RESEARCH THIS AND I THANK YOU FOR YOUR TIME. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024344June 18, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
INTERMITTENTLY WHEN MAKING A TURN POWER STEERING WHEEL HAS TOO MUCH PLAY IN IT. THIS ALMOST CAUSED AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024361June 18, 2003
STEERING:GEAR BOX:SHAFT PITMAN
STEERING WHILE DRIVING AT 55 MPH IT IS HARD TO CONTROL THE VEHICLE. DEALER DIAGNOSED THAT SHAFT PITMAN BROKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023233June 17, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
I HAVE A DIESEL VERSION OF THE SUBURBAN, ON SEVERAL OCCASIONS, I HAVE NOTICED THAT THE BATTERY CABLE CONNECTING THE TWO BATTERIES IS VERY LOOSE AND WILL NOT STAY IN THE CHANNEL DESIGNED FOR IT OVER THE FAN SHROUD. I REPLACE IT EACH TIME, WHILE COMING TO WORK THIS MORNING, I HIT A BUMP IN THE ROAD, AND THEN HEARD AN AWFUL NOISE. I PULLED OVER, OPENED THE HOOD TO SEE SPARKS FLYING EVERYWHERE. I IMMEDIATELY SHUT THE TRUCK OFF TO INVESTIGATE AND FOUND THAT THE CABLE HAD COME OUT OF ITS PLACE YET AGAIN & FALLEN INTO THE FAN. I WAS LUCKY I SHUT IT OFF WHEN I DID, THERE WAS ONLY A FEW "THREADS" OF COPPER HOLDING IT TOGETHER. HAD IT CUT COMPLETELY IN TWO, THERE MOST LIKELY WOULD HAVE BEEN A FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023278June 17, 2003
TIRES:TREAD/BELT
DRIVING 2001 CHEVY SUBURBAN WHEN LEFT REAR ORIGINAL EQUIPMENT FIRESTONE STEELTEX RADIAL R4S SEPARATED AND DAMAGED THE TRUCK . BODY DAMAGE TO TRUCK REAR FENDER . RIGHT REAR TIRE HAS CRACK AROUND TREAD LIKE FIRESTONE WILDERNESS,. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023177June 16, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
TODAY, WHILE DRIVING IN A RAIN STORM MY WINDSHIELD WIPERS STOPPED, MAKING VISIBILITY NEAR ZERO! RECENTLY, THE WIPERS HAVE NOT ALWAYS WORKED WHEN TURNED ON, BUT WITH PERSISTENCE THEY HAVE EVENTUALLY COME ON. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023063June 14, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR DIFFERENTIAL FAILED FOR THE SECOND TIME. VEHICLE HAS 83000 MILES. THE LAST REPAIR USED AFTER MARKET PARTS. THE PARTS COMPANY WILL NOT WARRANT CLAIMING IMPROPER INSTALLATION. DEALER CLAIMS DESIGN DEFECT. THIS PROBLEM HAS BEEN VERY FRUSTRATING. SAME THING HAPPENED TO MY 1997 TAHOE AT 70K MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023075June 14, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT HIGHWAY SPEEDS POWER STEERING AND BRAKES FAIL, RESULTING LOSS OF POWER STEERING AND BRAKES SIMULTANEOUSLY. THIS IS DUE TO THE FAILURE OF THE POWER ASSIST AND POWER STEERING PUMP. THIS IS THE SECOND TIME THESE COMPONENTS HAVE BEEN REPLACED. THIS WAS FIRST NOTICED AND REPLACED IN JANUARY 2002. THE SECOND TIME OCCURRED IN FEBRUARY 2003. ON 6/11/2003 THE VEHICLE AGAIN SHOWED INDICATIONS OF A PROBLEM WITH THE BRAKES AND STEERING. THE BRAKE PEDAL BEGAN TO PULSATE, AND A HIGH-PITCHED WHINE COULD BE HEARD WHEN TURNING THE STEERING WHEEL. THE VEHICLE ALSO EXPERIENCES PROBLEMS WHEN BRAKING OVER ROUGH ROAD, SUCH AS RUMBLE STRIPS. AS THIS IS A THIRD PROBLEM WITH THESE CRITICAL COMPONENTS, THE SAFETY OF THIS VEHICLE IS IN QUESTION. THE LAST VISIT TO THE DEALER WAS SAID TO BE LOOSE BOLTS ON THE POWER STEERING GEAR BOX. THE POWER ASSIST DESIGN IS A KNOWN PROBLEM WITH THIS VEHICLE. I HAVE SPOKEN WITH SERVICE WRITERS, SERVICE MANAGERS AND HAVE READ OTHER REPORTS CONCERNING OTHER INCIDENTS LIKE I EXPERIENCED WITH THIS VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023003June 13, 2003
STEERING, SEAT BELTS, TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RE 2000 CHEVROLET SUBURBAN 4X4. VEHICLE HAS STEERING DIFFICULTIES (VEHICLE CAN COMPLETELY CHANGE LANES WITHIN 2 LINES ON THE ROAD, LOOSE STEERING AT TIMES, STEERING WHEEL JUMPS WHEN TURNING CURVES) WHICH WERE REPORTED TO DEALER SEVERAL TIMES. DEALER BLAMED TIRES WHICH WERE NOT RECALLED. THE JUMP/POP IN STEERING WHEN ROUNDING CURVES WAS SAID TO BE DUE TO LACK OF LUBRICATION UPON CONSTRUCTION OF VEHICLE-SOMEWHAT IMPROVED. STEERING COLUMN STILL MOVES (FEELS LOOSE AT TIMES) AND FEELS AS THOUGH WILL DISCONNECT OR TIRE ROD WILL BREAK WHEN THIS HAPPENS WHILE DRIVING. AT 43,000 MILES FRONT END DIFFERENTIAL HAD TO BE REPAIRED, JUST OVER EVERY 20,000 MILES BRAKE DISC SEEMS TO NEED REPLACED. VEHICLE DOES NOT GO COMPLETELY INTO PARK OR GEAR AND SOMETIMES POPS OUT (THOUGHT TO NEED LINKAGE ADJUSTMENT, BUT VEHICLE HAS CABLE SO CANNOT BE ADJUSTED ACCORDING TO REPAIR PERSON). SOMETIMES (FAIRLY FREQUENTLY) SEAT BELTS STILL DO NOT COMPLETELY BUCKLE, THEY WILL POP OUT AT VARIOUS TIMES IF THEY BUCKLE AT ALL(NOT ONLY WITH CHILDREN, BUT WITH ADULTS). VEHICLE SEEMS VERY LOOSE TO DRIVE AND WE FREQUENTLY FEEL AS THOUGH WE DON'T HAVE CONTROL OF OUR VEHICLE WHEN DRIVING (INTERMITTENTLY). WE FEEL VERY UNSAFE IN THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023006June 13, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STEERING, SEAT BELTS
VEHICLE NOT ONLY HAS STEERING, LINKAGE, SEAT BELT, AND BRAKE PROBLEMS AS REPORTED, BUT ALSO ACCELERATOR STICKS. WAS REPAIRED LAST IN THE FALL OF 2002, BUT AS SOON AS TEMPERATURE OUTSIDE GOT TO 60 FAHRENHEIT THE PETAL BEGAN TO STICK AGAIN. WHEN YOU DO GET PEDAL TO DEPRESS VEHICLE JUMPS FORWARD RAPIDLY. DOES ALL THE TIME WHEN WEATHER IS WARM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021460June 12, 2003
PARKING BRAKE
PARKING BRAKE NOT HOLDING-- GOES ALL THE WAY TO THE FLOOR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021280June 9, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
ON 9/07/2003 AT 1140 HRS WHILE DRIVING MY 1998 CHEVROLET SUBURBAN IN A RAIN STORM WITH MY TWO YOUNG CHILDREN IN THE BACK, MY WIPERS FAILED TO CONTINUE WORKING. VISIBILITY WAS EXTREMELY DIFFICULT. I PROCEEDED IMMEDIATELY TO THE NEAREST DEALER AND WAS INFORMED ABOUT A DEFECTIVE WIPER MOTOR RELAY CIRCUIT BOARD THAT GM HAS REDESIGNED TO CORRECT THIS PROBLEM. I PURCHASED THE UPDATED MODULE KIT AND INSTALLED THE UNIT IN LESS ONE HALF HOUR. THIS IS A SERIOUS SAFETY PROBLEM WHICH SHOULD BE COVERED UNDER A RECALL PROGRAM SO AS TO AVOID SERIOUS MISHAPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021302June 9, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILS ON UNEVEN SURFACES, SUCH AS WASHBOARD ROADS AND WHEN HITTING BUMPS DURING BRAKING. ABS PERFORM POORLY IN MOST CONDITIONS, INCLUDING DRY PAVEMENT. THEY DO PROVIDE SOME BENEFIT ON SNOW/ICE. HOWEVER, MY ABS HAS NOW FAILED AND OVERALL BRAKING PERFORMANCE IS BETTER. THIS SYSTEM, AND THE LOGIC IN THE CONTROLLER, NEED SIGNIFICANT CHANGES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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