Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10028987July 23, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER COMPRESSOR SEIZED UP RESULTING IN FAILURE OF THE ENTIRE SYSTEM AND CAUSING IT TO BE CONTAMINATED. THE DEALER RECOMMENDS REPLACEMENT OF THE COMPLETE A/C SYSTEM. GM HAS DEVELOPED A NEW DESIGN IMPLYING THEY ARE AWARE OF THE DEFECTS IN THE SYSTEM HOWEVER; THEY ARE OFFERING NO COMPENSATION TO THE CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030001July 23, 2003
SEAT BELTS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SEAT BELT BUCKLE. IF TAPPING ON THE BUCKLE IT WILL RELEASE THE SEAT BELT. MANUFACTURER WON'T DO ANY THING ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028916July 22, 2003
SEAT BELTS:FRONT:RETRACTOR
DRIVERS SIDE SEAT BELT DOES NOT RETRACT BACK INTO COMPONENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028680July 21, 2003
TIRES:TREAD/BELT
MY FIRESTONE TIRES CAME APART ON MY TRIP TO NEV. I WAS IN A CURVE AT 70MPH WITH THE CRUISE CONTROL ON WHEN THE TRED CAME OFF ON THE LEFT REAR TIRE THROWING US INTO A SKID. THE TRED RIPED OUT THE SPLASH GAURD AND THE FENDER MOULDING THEN HITING THE REAR QUARTER AND LEAVING A14 BY 8 INCH DENT. THEN ABOUT AN HOUR OR SO LATER THE LEFT FRONT GETS A PLY SEPERATION. I DONT CARE ABOUT THE JUNK TIRES BUT IF MY WIFE WAS DRIVING I'M SURE SOMEONE WOULD OF GOTTEN HURT. I DROVE TRUCK FOR ABOUT 16 YEARS SO MY SKILL LEVEL IS A LITTLE BETTER THAN AVERAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028685July 21, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
HAD FUEL PUMP FAILURE. WHEN SERVICED, THE ELECTRICAL WIRES INSIDE THE GAS TANK WERE BURNED AND THE CONNECTOR WAS MELTED INSIDE THE TANK. THE INSULATION ON THE GRAY WIRE WAS MELTED OFF AND THE WIRE WAS BURNT. WAS VERY LUCKY THAT IT DID NOT EXPLODE. IF THE TANK HAD BEEN EMPTY, IT WOULD HAVE BECAUSE OF THE PRESNECE OF OXYGEN IN AN EMPTY TANK. WENT TO BOB RICHARDS CHEVROLET IN AUGUST,GA AND THEY SAID IT WAS NOT A SAFTY ISSUE AND THAT THEY KNEW OF THE PROBLEM. HAD TO PAY $700.00 OUT OF MY POCKET BECAUSE OF THIS PROBLEM THAT CHEVROLET KNOWS ABOUT AND WON'T RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028764July 21, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING PUMP FAILED, BROKE INTERNALLY. MY WIFE WENT TO TURN THE SUBURBAN AROUND (ON DIRT DRIVEWAY) AND IT QUIT ALL AT ONCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028763July 21, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2000 CHEVROLET SUBURBAN AIR CONDITIONER COMPRESSOR BRACKET BROKE COMPLETELY OFF THE ENGINE DROPPING THE COMPRESSOR AND BRACKET ON THE STEERING IDLER ARM AND AFFECTING THE STEERING. THIS IS THE THIRD FAILURE OF THE AIR CONDITIONER SYSTEM. (COMPRESSOR FAILURE AT 62.000 2 JULY 2002, NEW COMPRESSOR SEVERE NOISE AT ONLY 32,000 MILES ON IT, HOSE FAILURE MIDDLE OF MAY 2003 AND BROKEN BRACKET ON 17 JUL 03 WITH 101,420 MILES ON THE VEHICLE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028765July 21, 2003
PARKING BRAKE
THIS IS AN OLD COMPLAINT BUT IS BEING SUBMITTED BECAUSE CHEVROLET AND GMC HAVE FAILED TO CORRECT THIS. THE EMERGENCY BRAKE ON THE 1500 SERIES SUBURBAN HAS BEEN BROKE SINCE THE FIRST YEAR OF OWNER SHIP. I CONTACTED CHEVORLET AND GM BY EMAIL 22 DDEC 2001 AND ALL I RECEIVED WAS ACKNOWELEDGEMENT OF THE LETTER. I ATTEMPTED TO GET IT REPAIRED LAST YEAR IN JUNE AT WALLACE CHEVORLET DEALER WITH NEGATIVE RESULTS. TO DATE NOTHING FROM GM OR CHEVORLET HAS BEEN DONE TO RECALL AND CORRECT THESE VEHICLES. TWO NOTES HERE: THIS DEFECT RESULTS IN VEHICLE INSPECTION FAILURES IN STATES REQUIREING INSPECTIONS. NOTE TWO: IT'S A SERIOUS SAFETY DEFECT BECAUSE IT FLAT OUT DOSEN'T WORK AND I TOW A 5,000 LB TRAILLER AND ALL THE BRAKES ARE IMPORTANT. AS I STATED EARILER CHEVORLET AND GM TO DATE HAS DONE NOTHING. ONE LAST POINT THE 2500 SERIES SUBURBAN HAS A PROPERLY DESIGN EMERGENCY BRAKE. THE SAME STYLE CAN BE APPLIED TO THE 1500 SERIES AND SOLVE THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028662July 20, 2003
TIRES:TREAD/BELT
ON JULY 2ND 2003, WE EXPERIENCED A BLOWOUT ON OUR 2001 SUBURBAN. THE FIRESTONE STEEL-TEX TIRES (245/75R16)ONLY HAD 13571 MILES ON THEM AND WE HAD MAINTAINED THE TRUCK AND TIRES ACCORDING TO THE GM SERVICE SCHEDULE AT THE LOCAL DEALERSHIP. WE WERE HAULING A TRAILER IN THE MOUNTAINS; TEMPERATURE WAS ONLY 75 DEGREES. WE EXPERIENCED A WEIRD BUMPY FEELING AND THEN A LOUD EXPLOSION. THE TIRE TREAD WAS SEPARTING TOTALLY FROM THE SIDEWALLS. WE HAD NOWHERE TO PULL OFF THE HIGHWAY TO CHANGE THE TIRE; IT WAS A VERY DANGEROUS POTENTIALLY, DEADLY SITUATION. GM IS UNWILLING TO HELP COVER THE COSTS FOR REPLACEMENT TIRES, SO FAR. THEY ONLY WERE WILLING TO REPLACE THE BLOWN TIRE WITH THE EXACT SAME FIRESTONE. WE DID NOT EVEN REQUEST THAT THE TIRES BE REPLACED AT NO COST TO US; WE JUST WANT SOME HELP TOWARDS THE PURCHASE OF ANOTHER MAKE OF TIRES. GIVEN THE NUMBER OF SIMILAR COMPLAINTS ON YOUR WEBSITE; I CAN'T IMAGINE THAT THERE'S NO INHERENT FLAW IN THESE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028606July 18, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FILLED THE TANK OF 2003, SUBURBAN WITH 41,776 MILES ON IT, BUT DID NOT TOP IT OFF. CONSUMER DROVE 16 MILES AND PARKED. 15-20 MINUTES LATER, SOMEONE CAME IN TO TELL CONSUMER THAT GAS TANK WAS LEAKING. EXPECTING MAYBE A SMALL DRIP, BUT FOUND A STEADY STREAM AND A PUDDLE THAT HAD SPREAD UNDER THE CAR PARKED NEXT TO CONSUMER'S VEHICLE. AAA TOLD CONSUMER TO CALL THE FIRE DEPARTMENT, WHO IN TURN CALLED THE HAZMAT TEAM. FIREMEN REMOVED THE GAS TANK PROTECTIVE SHIELD, BUT COULD NOT GAIN ACCESS TO STOP THE LEAK OR PUMP OUT THE TANK. THREE HOURS LATER, VEHICLE HAD TO BE HAULED BY AN APPROVED TOW TO AN AUTHORIZED STORAGE SITE OVER THE WEEKEND. APPARENTLY, A SEAL HAD FAILED ON THE SENDING UNIT, AND THE ENTIRE SENDING UNIT HAD TO BE REPLACED. HAD A SPARK INGITED THE VAPORS OR SPILLED FUEL THE CONSEQUENCES COULD HAVE BEEN SERIOUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029566July 17, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE VEHICLE IS PRODUCING TOXIC FUMES FROM THE AIR VENTS. THIS CAUSED INJURIES TO DRIVER'S EYES.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10028393July 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEEDS, THE OVERDRIVE GEAR WOULD NOT HOLD AND CONSTANTLY SHIFTED IN AND OUT OF HIGH GEAR. PROBLEM HAS HAPPENED OCCASSIONALLY SINCE THE FIRST TIME. IN ADDITION, TRANSMISSION CONTINUES TO SHIFT AT HIGHER RPM THAN PREVIOUSLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026095July 15, 2003
PARKING BRAKE
AFTER BEING SERVICED TWICE IN THE PAST YEAR, THE EMERGENCY BRAKE HAS FAILED TO SECURE THE REAR WHEELS WHEN PARKED ON AN INCLINE. REPEATED VISITS TO DEALERS HAVE FAILED TO ADDRESS THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026103July 15, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
GENERAL MOTORS UNWILLING TO HONOR WARRANTY OBLIGATIONS UNDER A SPECIAL POLICY AMENDMENT. TSB 00064 INCREASES COVERAGE FOR ELEVEN YEARS OR 120,000 MILES FROM DATE OF SERVICE IN REGARDS TO MALFUNCTION OF THE ELECTRONIC DIESEL FUEL INJECTION PUMP. THIS INCLUDES 1994 CHEVROLET SUBURBANS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027134July 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT THE VEHICLE WOULD DOWN SHIFT WITHOUT WARNING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027021July 11, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THERE HAS BEEN A PROBLEM WITH THE POWER STEERING SINCE APRIL 2003. VEHICLE LOST POWER STEERING WHILE DRIVING. VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, BUT THE PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027030July 11, 2003
VISIBILITY:GLASS, SIDE/REAR
THE QUARTER PANEL GLASS DOOR SHATTERED INSIDE AND OUTSIDE OF THE VEHICLE WHILE CLOSING THE FRONT DOOR. DEALER STATED THAT IT WAS COMMON ON THOSE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025796July 10, 2003
TIRES:TREAD/BELT
TIRE FAILURE - TREAD SEPARATION B F GOODRICH RADIAL LONG TRAIL T/A SIZE P245/75R16 (DOT AP70HK11109) WHILE TRAVELING @ 65 MPH ON I-77 NORTH IN WEST VIRGINIA BETWEEN MILE MARKERS 18 AND 20. ESTIMATED DAMAGE TO VEHILCE $965.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026974July 10, 2003
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT 10MPH CONSUMER HEARD SOME NOISE IN THE FRONT OF VEHICLE. DEALER FOUND FRONT HUB BEARINGS, AND UPPER/ LOWER BALL JOINTS WERE COMING OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024241July 10, 2003
STEERING
WHILE DRIVING A RATTLING NOISE WAS HEARD IN THE STEERING COLUMN. CONSUMER SCHEDULED AN APPOINTMENT WITH THE DEALER FOR REPAIRS. *AK THE DEALER DISCOVERED THE INTERMEDIATE SHAFT WAS LOOSE AND NEEDED TO BE REPACKED.*TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban