Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10043298October 21, 2003
TIRES:TREAD/BELT
PURCHASED NEW 2002 SUBURBAN WITH FIRESTONE WILDERNESS LE TIRES. TIRES WERE ROTATED AND PROPERLY MAINTAINED HOWEVER WITH LESS THAN 15,000 MILES ON THEM ALL 4 HAVE LARGE HUNKS OF THREAD MISSING. DEALER BLEW IT OFF BY SAYING THAT IT IS CAUSED BY THE 1 MILE A DAY OF GRAVEL ROAD THAT I TRAVEL. TIRES ON OTHER VEHICLE THAT I'VE HAD INCLUDING ANOTHER SUBURBAN, TRAVELING THE SAME ROAD NEVER HAD THIS ISSUE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043269October 20, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
RIGHT FRONT PASSENGER SEAT BELT RESTRAINT FAILED TO OPERATE. SEAT BELT NO LONGER FUNCTIONS AS DESIGNED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040306October 20, 2003
TIRES:TREAD/BELT
THREE OF THE ORIGINAL TIRES ON THE VEHICLE HAVE HAD TREAD SEPARATION. THE THIRD TREAD SEPARATION CAUSED SIGNIFICANT DAMAGE TO THE LEFT QUARTER PANEL. THE TIRE WAS RETURNED TO FIRESTONE AT THEIR REQUEST. SHORTLY AFTER THE CONSUMER RECEIVED A LETTER FROM FIRESTONE DENYING ANY RESPONSIBILITY FOR THE SEPARATION BECAUSE OF A PRIOR PUNCTURE IN THE TIRE. *AK *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042967October 15, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY ACCELERATOR KEEPS STICKING ON MY 2001 CHEVROLET SUBURBAN. I FEEL LIKE THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE TALKED TO THE FLEET MAINTENANCE PEOPLE HERE AT MY WORK AND THEY HAVE HAD THE SAME PROBLEM WITH OTHER CHEVROLET FLEET VEHICLES. PLEASE PLEASE CHECK INTO THIS IT IS GOING TO CAUSE SOMEONE TO LOSE THEIR LIFE! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042976October 15, 2003
PARKING BRAKE
PARKING BRAKE DIDN'T WORK WHEN VEHICLE WAS NEW. ADJUSTED DURING WARRANTY BUT ONLY MODERATELY BETTER. THE PARKING BRAKE WON'T HOLD VEHICLE ON LEVEL GROUND WITH TRANSMISSION IN DRIVE WITH BRAKES WERE APPLIED. IT'S A SERIOUS DESIGN ISSUE. THE DEALER WANTS $200+ TO ADJUST AGAIN BUT THIS WON'T SOLVE THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042974October 15, 2003
STRUCTURE:BODY:ROOF AND PILLARS
2000 CHEVROLET SUBURBAN, SLIDING SUNROOF (OPTION CF5 I THINK) - ANNOYING GURGLING NOISE COMES FROM THIS AREA DURING RAIN AND WHILE DRIVING APPROXIMATELY 30 MPH OR FASTER. DEALER HAS WORKED ON PROBLEM FOR PAST 3 YEARS PERIODICALLY - ALWAYS "UNABLE TO DUPLICATE" UNTIL RECENTLY. THEY REROUTED WATER DRAIN TUBE IN ROOF AREA TO ELIMINATE PROBLEM WITH NO IMPROVEMENT. GM NEEDS TO FIND A SOLUTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041777October 14, 2003
STEERING, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:GEAR BOX:SHAFT PITMAN, STEERING:HYDRAULIC POWER ASSIST SYSTEM, EQUIPMENT
WHILE DRIVING SLOWLY OR FAST, AT DIFFERENT TIMES, AND NOT EVERY SINGLE TIME, TURNING TO THE RIGHT AROUND A CURVE OR TURNING A CORNER THE STEERING HOLDS THE TURN AND THEN ALL OF A SUDDEN LETS GO OF THAT HOLD. I CAN CORRECT IT BY SLIGHTLY TURNING THE STEERING WHEEL LEFT AND THEN BACK INTO THE TURN. SOMETIMES IT HOLDS THE SECOND TIME AND SOMETIMES IT LETS GO AGAIN. THIS IS REPEATED UNTIL THE END OF THE CURVE OR TURN. STEERING GEAR, PITMAN ARM, STEERING PUMP ALL REPLACED AND PROBLEM STILL IS PRESENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042879October 14, 2003
VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO ACCELERATE VEHICLE STALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041707October 13, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
REAR HVAC COOLANT LINES (2) WERE SEVERED CAUSING COOLANT LOSS. MANUFACTURING DEFECT INVOLVING FRAME MOUNTED HVAC LINES THAT PASS AGAINST A FRAME MEMBER JUNCTION. THE LINES WERE PRESSED HARD AGAINST THE FRAME MEMBER JUNCTION WHICH EVENTUALLY ENDS UP SLICING THE HVAC LINES. WHEN REPAIRED, CHEVROLET ROUTED NEW HVAC COOLANT LINES AWAY FROM ALL SAFE POINTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044074October 12, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
VEHICLE WINDSHIELD WIPERS BECAME INOPERATIVE WHILE DRIVING IN THE RAIN.*MR THE DEALER INFORMED THE CONSUMER THERE WAS A RECALL ON THE 1994-1997 MODELS *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041634October 11, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM MALFUNCTIONING ON MY 2001 CHEVROLET SUBURBAN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041639October 11, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, EQUIPMENT
2002 CHEVROLET SUBURBAN VIN# [XXX] DEALER REPORTED COOLANT LINE FAILURE CAUSED BY FRICTION OF METAL COOLANT LINE RUBBING AGAINST FUEL TANK. DEALER REFUSED TO REPAIR AND REMOVE/REPAIR CAUSE OF LINE COMING INTO CONTACT WITH FUEL TANK. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042734October 10, 2003
AIR BAGS
WHILE DRIVING 60 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10041595October 10, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR POWER WINDOWS FAIL TO WORK CONSISTENTLY. WILL WORK IF YOU BANG BY THE SPEAKER GRILLS. REPLACED A FEW MONTHS AFTER PURCHASE AND STARTED AGAIN. 65,000 MILES. WAS TOLD GM HAS CHANGED THE CONFIGURATION OF THE MOTOR BUT I WOULD HAVE TO PAY FOR THE NEW ONES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042702October 9, 2003
TIRES:TREAD/BELT
FIRESTONE LOAD RANGE E TIRE HAD TREAD SEPARATION WHILE TOWING AIRSTREAM TRAILER. THE TOW VEHICLE WAS A 2001 SUBURBAN. *MR *SCC *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042643October 9, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03V159000; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042676October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEEDS AUTOMATIC TRANSMISSION STOPPED SHIFTING. VEHICLE WAS TOWED TO A DEALER, WHO FOUND A SPLIT IN A TRANSMISSION GASKET WHICH CAUSED THE CLUTCH AND PISTON NOT TO FUNCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042682October 9, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER VENTS SMOKED WITHOUT WARNING. DEALER STATED THAT HEATER SWITCH MELTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041560October 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
CHEVROLET SERVICE ENGINE LIGHT IS CONSISTENTLY ON IN THE VEHICLE. DEALERSHIP CAN'T SEEM TO GIVE AN HONEST ANSWER AS TO WHAT IS THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041437October 8, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
RECALL NUMBER: 98V150001 MY 1994 CHEVY SUBURBAN IS NOT IN THE VIN NUMBERS COVERED BY THE RECALL ALTHOUGH IT WAS MADE AT SAME PLANT IN SAME YEAR AS OTHERS COVERED. I HAD TO PAY FOR EXACT REPAIR AS LISTED IN RECALL. DEALER SERVICE TECH. TOLD ME THAT THEY, "HAVE DONE AT LEAST 100 OF THESE REPAIRS ON MODEL YEARS THAT ARE IN THE RECALL, BUT MAYBE 30 OF THOSE HAVE ACTUALLY BEEN COVERED BY THE RECALL. THE OTHERS HAVE HAD TO PAY FOR THE REPAIR THEMSELVES JUST LIKE YOU." IT'S NOT THAT THE REPAIR WAS OVERLY EXPENSIVE, BUT IT SEEMS THAT IF THERE IS A RECALL THAT COVERS FIVE YEARS OF CARS MORE THAN 30% OF THE REPAIRS SHOULD BE INCLUDED IN THE COVERED VIN NUMBERS. I BELIEVE THAT THE NUMBER OF VEHICLES THAT SHOULD BE COVERED BY THIS RECALL SHOULD BE GREATLY INCREASED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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