Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10053532January 6, 2004
PARKING BRAKE
COMPLAINT REGARDING MANUFACTURING DEFECT- PARKING BRAKE.*MR (NAR) *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052529January 6, 2004
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I TOOK MY 2001 SUBURBAN TO HAVE A STATE INSPECTION DONE AND FOUND THAT THE PARKING BRAKE WAS NOT HOLDING. I THEN TOOK THE VEHICLE TO THE CHEVROLET DEALER AND THEY FOUND THAT THE PARKING BRAKE SHOES WERE WORN ALL THE WAY DOWN AND BOTH ROTORS NEEDED REPLACEMENT BECAUSE THEY WERE RUSTED INSIDE AND THE PARKING BAKE SHOES WOULD NOT HOLD. I ONLY HAVE 37000 MILES ON THE VEHICLE. THE DEALER WAS ONLY WILLING TO SPLIT THE COST OF THE ROTORS AND THE INSTALLATION OF THE ROTORS EVEN THOUGH THE PARKING BAKE WORE OUT AFTER ONLY 37000 MILES OR EVEN LESS. THE DEALER REPORTED THAT THE PARKING BRAKE SHOULD LAST LONGER THAN 37000 MILES. I AM THE ONLY PERSON WHO DRIVES THIS VEHICLE AND THE PARKING BRAKE WAS NEVER LEFT ON WHILE DRIVING. THERE IS A DEFECT ON THE ENGINEERING OF THE PARKING BRAKE SYSTEM THAT IT WEARS OUT THIS FAST WITH ONLY BEING USED WHEN THE VEHICLE IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052408January 5, 2004
PARKING BRAKE
I ASKED HUFFINES CHEVROLET [PLANO, TX] TO CHECK MY 2001 CHEVROLET SUBURBAN AS THE PARKING BRAKE WAS NOT HOLDING. THE PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD ROLL. THEIR SERVICE DEPARTMENT FOUND THAT THE EMERGENCY PARKING BRAKE HAD CAUSED PREMATURE WEAR ON THE BRAKE PADS AND ROTORS. THE DEALER INDICATED THAT THIS WAS THE RESULT OF THE BODY STYLE CHANGE IN 2000. THE NEW DESIGN OF THE EMERGENCY BRAKE PLACED IT IN CONTACT WITH THE ROTORS WHICH CAUSES PREMATURE WEAR. THIS IS NOT A REPAIR THAT IS COVERED UNDER THE 36 MONTH/36,000 MILE BUMPER-TO-BUMPER WARRANTY. DESPITE THAT, THE DEALER REPLACED THE PADS AND ROTORS AT NO CHARGE. I AM STILL NOT CLEAR AS TO WHY, BUT THE DEALER TOLD ME THAT I WOULD HAVE INCURRED THE EXPENSE OF THE REPAIR IF THE VEHICLE HAS OVER 30,000 MILES. I'M LED TO BELIEVE THAT THIS IS AN ITEM, THAT DUE TO THE NUMBER OF REPORTED OCCURRENCES, THAT GM IS REPAIRING UNDER WARRANTY UP TO 30,000 MILES. I CONSIDER MYSELF FORTUNATE IN THAT I BROUGHT MY VEHICLE TO THEM AT 29,700 MILES. AS A SIDE NOTE, I WILL POINT OUT THAT WHEN THIS VEHICLE WAS PURCHASED NEW FROM HUFFINES CHEVROLET, THE PARKING PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR. MY WIFE AND I BOTH FOUND THAT TO BE ODD. WE ALWAYS USE THE PARKING BRAKE AND WE NEVER HAD ONE OPERATE IN THAT FASHION. BUT THE DEALER SAID THAT WAS NORMAL AND THAT BRAKE WAS HOLDING THE VEHICLE. THE EXISTENCE OF A POTENTIAL EMERGENCY BRAKE MECHANISM DEFECT IS A VERY SERIOUS AND DANGEROUS CASE FOR ALL OWNERS OF THE 2000-2004 CHEVROLET SUBURBAN. MANY HOUSEHOLDS OWN AND OPERATE THESE VEHICLES AND SUCH A DEFECT PUTS OUR WIVES AND CHILDREN AT RISK. I RECOMMEND, WITH EXTREME PREJUDICE, THAT NHTSA CONDUCT AN INVESTIGATION INTO THIS ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052436January 5, 2004
POWER TRAIN:MANUAL TRANSMISSION
PURCHASED VEHICLE FROM DEALER ON OCT 25TH,2003 AND ON DECEMBER 21ST, 2003 THE TRANSMISSION WENT OUT COMPLETELY LEAVING ME STRANDED ON THE FREEWAY.I HAD TO HAVE THE TRUCK TOWED AT $275 THEN REPAIRS WERE $2,567.95 PLUS RENTAL CAR FEES.DEALER OWNER REFUSES TO CONTACT ME .ALSO DEALER PROMISED TO MATCH MY DOWN PAYMENT OF $2500 AND DID NOT DO SO ON THE CONTRACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052335January 4, 2004
TIRES:SIDEWALL
FIRESTONE WILDERNESS LE, OEM TIRE EXPERIENCED A SIDEWALL BLOWOUT OF APPROXIMATELY 3" LONG FROM RIM TO TREAD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052099December 30, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE CONSUMER HEARD A MOTOR RUNNING. IT WAS LATER DETERMINED THAT IT WAS THE ABS MOTOR. THIS OCCURRED WHILE KEY WAS IN "OFF" POSITION. THE DEALERSHIP REPLACE THE ABS MOTOR AND MODULE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051318December 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE KNOCKING AFTER START UP. MUCH WORSE ON COLD DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051317December 30, 2003
VEHICLE SPEED CONTROL
THROTTLE IS STICKING. EXCESSIVE PRESSURE NEEDED TO EXCELERATE FROM IDLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10051194December 28, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
OWN A 1994 CHEVROLET SUBURBAN, WINDSHIELD WIPERS FAILED DUE TO CIRCUIT BOARD AND NTSB IDENTIFIED IN NTSB #03V159000. CHEVY WOULD NOT HONOR SAID MY S/N ON VEHCILE WAS 3,000 UNITS SHORT OF RECALL. MECHANIC SAID EXACT SAME PROBLEMS FOUND IN ALL 94'S. TOTAL COST WAS 110.00 ALL CHEVY WOULD SAY WAS SORRY, SEEM LIKE THAT PARTICULAR PART WAS USED IN ALL 94 AND IT SHOULD BE COVERED FOR SAFETY REASONS. WAS NEVER NOTIFED OF A PROBLEM AND THEY WENT OUT ON US 95 AT NIGHT IN A RAIN STORM. RECALL DID NOT COVER ALL PROBLEM VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050924December 22, 2003
ELECTRICAL SYSTEM
MULTIPLE ELECTRICAL MALFUNCTIONS IN DASH INCLUDING SHORTING IN FUSE PANEL, HEADLIGHTS, HEATING CONTROLS, WINDSHIELD WIPER CONTROLS, SOUND SYSTEM, AND INTERIOR LIGHTING CONTROLS, LEADING TO ERRATIC OR FAILED OPERATION OF SUCH CONTROLS WITH VISIBLE SIGNS OF WIRING DAMAGE AND COMPLETE MELTDOWN (I.E. HEATING CONTROLS/SOUND SYSTEM). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050929December 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
VEHICLE EXPERIENCES GRINDING/RUMBLING WHILE IN HIGHEND TORQUE SITUATIONS (I.E. GOING UP SLIGHT GRADES NOT STEEP ENOUGH TO CAUSE DOWNSHIFT). STOPS WHEN I BUMP ACCELERATOR. REPLACED U-JOINTS, BUT DID NOT FIX. WAS TOLD BY GM TECH IT WAS PROBABLY TORQUE CONVERTOR FAILING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050839December 20, 2003
SUSPENSION, TIRES
2003 SUBURBAN ROLLED OVER IN ROAD AFTER TRYING TO AVOID CHAIR THAT WAS OBSTRUCTING MIDDLE LANE. *LA
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10051780December 18, 2003
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT DID NOT RETRACT. GM DEALER REFUSES TO REPAIR RETRACTOR BECAUSE THEY CLAIM IT IS OUT OF WARRANTY.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051887December 15, 2003
SEATS
PROBLEMS WITH REAR PASSENGER SEATS ON A 2003 Z71 SUBURBAN.*MR THE SAFETY PATROL WAS UNABLE TO PROPERLY PUT THE CHILD SAFETY SEAT INTO THE VEHICLE BECAUSE OF THE WAY THE LATCH SYSTEM WAS DESIGNED. THE CONSUMER WAS CONCERNED WITH THE SAFETY OF HER CHILDREN. IT WAS EXPLAINED TO THE CONSUMER THAT IT WAS ILLEGAL TO PLACE A CAR SEAT IN FRONT OF ANYTHING THAT PULLS DOWN, THE REAR CENTER SEAT CONTAINED A DRINK HOLDER/ARM REST AND THE REAR PASSENGER SEAT ONLY SLID FORWARD FOR ACCESS TO THE REAR THIRD SEAT. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050513December 15, 2003
PARKING BRAKE
PARKING BRAKE FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050522December 15, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG SENSOR LIGHT CONTINUED TO STAY ON. DEALER STATED AIRBAG UNIT WAS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10050363December 10, 2003
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS ALMOST CAUSED TWO ACCIDENTS. *MR THE OTHER VEHICLE'S, ESPECIALLY THE TRUCKS, THOUGHT THAT THE CONSUMER WAS FLASHING THE LIGHTS FOR THEM TO ALLOW HIM TO PASS AND WAS RUN OFF OF THE ROAD EACH TIME. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050473December 10, 2003
TIRES
TIRE EXPLODED AT 40 MPH ON A CLEAR PAVED ROAD. *LA THE CONSUMER LOST CONTROL OF THE VEHICLE FOR A BRIEF MOMENT WHEN THE TIRE FAILED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046437December 10, 2003
AIR BAGS:FRONTAL
WHILE DRIVING, ANOTHER MOTORIST FAILED TO STOP AT A RED LIGHT AND THE CONSUMER HIT HIM ON THE PASSENGER'S SIDE AND THE AIR BAGS DID NOT DEPLOY. *AK *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050270December 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
WITHOUT WARNING VEHICLE STALLED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. CONSUMER CONTACTED DEALERSHIP ON THREE SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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