Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10670831January 7, 2015
STRUCTURE
CHROME PLATING ON INTERIOR DOOR HANDLES PEELED OFF FROM THE PLASTIC BASE MATERIAL AND CAUSED FINGER INJURY . *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10670491January 6, 2015
SERVICE BRAKES
CHEVROLET HAS CONTINUED TO IGNORE THE ABS BRAKE ISSUE WITHIN THE BRAKE CONTROL MODULE. THIS IS SEPARATE FROM THEIR WHEEL SENSOR ISSUE.THE BRAKE CONTROL MODULE.HAS A CIRCUIT BOARD ISSUE WHICH DEACTIVATES THE ABS SYSTEM AND SHOWS A BRAKE AND ABS LIGHT ON DASH.IN SNOW TODAY MY ABS FAILED AND I SLID THROUGH AN INTERSECTION NARROWLY MISSING A SCHOOL BUS A F$%^ING SCHOOL BUS.THERE IS SO MUCH INFO ON THIS ISSUE ON THE INTERNET BUT CHEVROLET SEEM TO BE IGNORING IT.THE PROBLEM IS CENTERED AROUND A CIRCUIT BOARD IN THE BRAKE CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669788January 3, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
TRAVELING ON HWY 35 IN DALLAS TEXAS AND MESSAGE APPEARED ON INSTRUMENT CLUSTER "REDUCED POWER MODE". VEHICLE SPEED DROPPED TO 20 MPH (POSTED SPEED WAS 70 MPH). HAD TO HAVE VEHICLE TOWED TO DEALERSHIP AND A FIX HAS NOT BEEN DETERMINED. THE DEALER SO FAR HAS CHARGED ME $900 AND IT DID NOT FIX IT.THIS SAME PROBLEMS BEEN POSTED ON GM FORUMS, GM TRUCK FORUMS WITH THESE SAME RESULTS. THERE ARE HUNDREDS OR MAYBE THOUSANDS OF COMPLAINTS FOR THIS ISSUE. IT IS VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669806January 3, 2015
AIR BAGS
ON JANUARY 29, 2014, MY HUSBAND WAS DRIVING MY SUBURBAN TRAVELING ON A SNOW AND ICY ROAD WHEN THE SUBURBAN BEGIN TO SPIN AND WENT DOWN AN EMBANKMENT. HE WAS TRAPPED IN THE VEHICLE BETWEEN THE STEERING WHEEL AND WINDSHIELD. HE WAS WEARING THE SHOULDER AND LAP BELT.THE AIR BAGS DID NOT DEPLOY. TWO OTHER PASSENGERS IN THE VEHICLE HAD ONLY MINOR INJURIES. THE TENNESSEE TRAFFIC REPORT I RECEIVED STATED: AIRBAG AVAILABLE-NO DEPLOYMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10669572January 2, 2015
SERVICE BRAKES
COMING UP TO A STOP LIGHT I NOTICED I NEEDED TO PUSH BRAKE PEDDLE FARTHER DOWN TO STOP. THE SAME FOR EACH STOP AFTER THAT. I KNEW THAT ANOTHER BRAKE LINE HAD FAILED. I HAD TWO REPLACE UNDER HOOD ABOUT A YEAR AGO. THIS ONE IS OVER FRAME MIDWAY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669595January 2, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE WARNING LIGHT ILLUMINATED. THE EMERGENCY BRAKE WAS APPLIED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BRAKE LINES WERE REPLACED ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669340December 31, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
I PURCHASED A BRAND NEW 2015 CHEVROLET SUBURBAN LT ON DECEMBER 20, 2014 AND BY DECEMBER 23, 2014, THERE WAS A MAJOR WATER LEAK ABOUT THE DRIVER VISOR AND HEADLINER AND EQUIPMENT FAILURES. I NOTICED THAT THE GPS, COMPASS, ONSTAR AND MYLINK WERE NO LONGER WORKING. AS OF DECEMBER 31, 2014, I STILL DO NOT HAVE MY SUBURBAN BACK AND I HAVE BEEN TOLD THAT PART IS NOT AVAILABLE IN THE US. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669162December 30, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE COMPLETELY STALLS AND LOSES ALL POWER. IT USUALLY HAPPENS WHEN YOU RUN THE VEHICLE ON THE HIGHWAY AND HAVE TO COME TO A STOP AFTER EXITING. IN MY CASE I DROVE THE VEHICLE FOR AN HOUR AND HALF AND EXITED THE EXPRESS WAY. ONCE, I EXITED AND SLOWED DOWN TO COME TO A COMPLETE STOP THE ENGINE STARTS TO RUN ROUGH AND JUST BEFORE YOU COMPLETELY STOP IT STALLS OUT. THIS HAS HAPPENED AT LEAST SEVNE TIMES ON A 1400 MILE TRIP. IT EVEN HAPPENS WHEN YOU COME TO A STOP BEHIND OTHER CARS. YOU CAN PUT IT IN PARK OR NEUTRAL AND THE VEHICLE WILL RESTART. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668806December 29, 2014
SERVICE BRAKES
I TOOK THE VEHICLE TO LOCAL CHEVROLET DEALER FOR OIL CHANGE AND YEARLY STATE INSPECTION. THE VEHICLE PASSED THE STATE INSPECTION/EMISSIONS CONTROL TEST. I WAS NOT NOTIFIED THAT THERE WERE ANY ISSUES CONCERNING THE VEHICLE. THE VEHICLE WAS DRIVEN 5 MILES TO HOME. TWO DAYS, STARTED THE CAR, BUT HAD NO BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR. A WARNING LIGHT WAS ON. THERE WERE PUDDLES OF BRAKE FLUID IN THE DRIVEWAY. I HAD THE VEHICLE TOWED BACK TO THE DEALER. THEY INFORMED ME THAT TE BRAKELINE HAD COMPLETELY CORRODED. THE COST FOR REPAIR WAS QUOTED AT $800. FROM WHAT I UNDERSTAND, THIS SUDDEN AND COMPLETE BRAKE FAILURE COULD HAVE OCCURRED AT ANY TIME, EVEN WHILE DRIVING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668397December 26, 2014
ENGINE
DRIVING ON THE HIGHWAY AND I LOST ALL POWER. IT SAID (REDUCED ENGINE POWER) ON THE DASH. THIS HAS HAPPENED SEVERAL TIMES AND I HAVEN'T FOUND A MECHANIC WHO CAN FIX IT. I'VE LOOKED ALL OVER THE INTERNET AND THERE ARE MANY OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT. IT COMES OUT OF NOWHERE AND FOR THIS TO HAPPEN TO SOMEONE FOR THE FIRST TIME, IT'S GOING TO CAUSE SOME DEADLY CRASHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667164December 18, 2014
STRUCTURE:BODY
INTERIOR CHROME DOOR HANDLES PEELING. PEELING CHROME EXTREMELY SHARP. I'VE HAD MY FINGERS PRICKED BY THE PEELING CHROME AND MY WIFE GOT A SMALL CUT ON HER FINGER FROM IT. VERY SHARP. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10664731December 16, 2014
SERVICE BRAKES
WAS DRIVING BEHIND A SCHOOL BUS WHEN IT STOPPED TO LET KIDS OFF. I APPLIED MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I HAD NO BRAKES, I AM NOT REALLY SURE HOW I MANAGED TO STOP WITHOUT HITTING THE BUS. I PULLED OVER IN A PARKING LOT. GOT OUT OF MY 2003 CHEVY SUBURBAN WENT INTO THE BANK TO CALL MY HUSBAND TO COME GET ME. BY THE TIME I GOT BACK OUT TO MY TRUCK THERE WAS A PUDDLE OF BRAKE FLUID UNDER THE DRIVERS SIDE DOOR. MY BRAKE LINES WHERE SHOOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664071December 13, 2014
SERVICE BRAKES
APPLIED BRAKES AND HAD TO PRESS ALMOST TO THE FLOOR. ONCE STOPPED, THE VEHICLE WOULD START TO ROLL AGAIN UNLESS I APPLIED FURTHER PRESSURE ON THE BRAKES. I DROVE THE VEHICLE HOME AND THE NEXT MORNING THERE WAS A PUDDLE OF BRAKE FLUID UNDER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663740December 11, 2014
SERVICE BRAKES
WAS TRAVELING IN CITY DOWN A SLIGHT HILL WHEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE SERVICE BRAKE SYSTEM WARNINGS WENT ON AND SOUNDED. IMMEDIATELY SHIFTED VEHICLE INTO A LOW GEAR AND PUMPED BRAKES. WAS ABLE TO BRING VEHICLE TO A STOP OFF THE ROAD. UPON EXAMINATION IT WAS OBVIOUS THERE HAD BEEN A CATASTROPHIC BRAKE LINE FAILURE AS BRAKE FLUID WAS ALL ON THE GROUND AND COVERING THE SPARE TIRE. REPAIR SHOP CONFIRMED THIS WAS DUE TO RUSTING OF THE BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663288December 10, 2014
SERVICE BRAKES
WENT TO STOP WHEN TRAFFIC STOP AND FELT THE BRAKE PEDAL GO TO THE FLOOR WITH VERY LITTLE BRAKING POWER TO STOP. HAD TO SWERVE TO MISS THE CAR IN FRONT. I LIMPED HOME WITH VERY LITTLE BRAKING POWER AND WHEN I GOT HOME I CHECK THE OIL RESOLVE, IT HAD ALMOST NO OIL. LOOKED UNDER THE TRUCK AND FOUND A LEAKING BRAKE LINE. THE LINE WAS RUSTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663432December 10, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION. THE TECHNICIAN STATED THAT THE BRAKE LINES WERE WORKING UP TO STANDARDS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663088December 9, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT REPLACED THE HEADLIGHTS ON FOUR OCCASIONS DURING A SIX-MONTH PERIOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. UPDATED 4/21/15*CN UPDATED 10/9/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662541December 6, 2014
STRUCTURE, AIR BAGS
THE VEHICLE DASHBOARD HAS DEVELOPED MAJOR CRACKS IN TWO PLACES. ONE CRACK IS ADJACENT TO THE PASSENGER SIDE AIR BAG. THE OTHER CRACK IS ABOVE THE STEERING COLUMN. I AM CONCERNED THAT THE ENTIRE DASHBOARD WILL BECOME SHRAPNEL IF THE AIRBAG SYSTEM WAS TO DEPLOY. ADDITIONALLY, THE ENTIRE DASHBOARD "FLAPS" WHEN THE VEHICLE IS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662591December 6, 2014
ELECTRICAL SYSTEM
FOR THE LAST YEAR I HAVE BEEN ATTEMPTING TO GET GM/CHEVROLET TO PAY FOR MY FAULTY SPEEDOMETER AND SINCE THERE WAS NO OFFICIAL RECALL OTHER THEN THE EXTENDED WARRANTY AND MY VEHICLE WAS NOT LIST ALTHOUGH IT DID RECEIVE THE SAME MANUFACTURED PART AS THE PREVIOUS YEAR MODELS, I TOO SHOULD HAVE BEEN COVERED. SPECIAL COVERAGE ADJUSTMENT-#07187A I WOULD LIKE TO HAVE MY VEHICLE FIXED SINCE A: GM SPOKESWOMAN [XXX] - SAID FRIDAY THAT THE AGREEMENT "CLEARS THE SLATE" BETWEEN DELPHI AND GM "AND RESOLVES A CERTAIN GROUP OF OUTSTANDING WARRANTY ISSUES." SHE SAID THE AGREEMENT COVERS AS MANY AS 50 WARRANTY ISSUES; THE SETTLEMENT REFERS TO AT LEAST 43 WARRANTIES. THE MAJOR ISSUE RESOLVED INVOLVES 1.1 MILLION ELECTRONIC PARTS THAT ARE PART OF INSTRUMENT CLUSTERS, ACCORDING TO A HEAVILY EDITED VERSION OF THE AGREEMENT THAT HAS BEEN MADE PUBLIC. THE INSTRUMENT CLUSTER IS THE ELECTRONIC BRAIN BEHIND THE INSTRUMENT PANEL ON THE DASH. WITH THE AGREEMENT AND AN IMPROVING RELATIONSHIP WITH DELPHI, GM HOPES TO SAVE $2 BILLION ANNUALLY IN PARTS COSTS. AS DELPHI EXITS SEVERAL BUSINESSES, GM WILL REPRESENT A DIMINISHING SHARE OF ITS REVENUE -- DOWN TO A QUARTER OR LESS THAN $5 BILLION BY 2010. DELPHI ATTORNEY JACK BUTLER SAID THE AGREEMENT SAVES DELPHI "HUNDREDS OF MILLIONS OF DOLLARS IN POTENTIAL LIABILITY." DEFECTIVE PARTS REPLACED UNDER THE DEAL, GM WILL RECEIVE $47.5 MILLION TO REPLACE DEFECTIVE ELECTRONIC PARTS AND DELPHI WILL PROVIDE 1.1 MILLION NEW PARTS AT NO CHARGE THROUGH 2014. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734181December 5, 2014
STRUCTURE:BODY
DRIVERS DOOR HAS HAD TROUBLE CLOSING. HINGE WAS STIFF AND CREAKED LOUDLY. SEVERAL ATTEMPTS JUST TOLD NEEDED GREASED. SO WE CONTINUED TO GREASE WHEN NECESSARY AT HOME. KEPT GREASING THE HINGE. FINALLY THE DOOR WOULD NOT SHUT AT ALL AROUND 90,000 PLUS MILES WHEN FIRST NOTICED THE DOOR ISSUE. HAD TO HAVE SOMEONE COME AND HELP CLOSE THE DOOR. THE DOOR TURNED OUT TO BE DEFECTIVE METAL AND NEAR THE HINGE THE METAL HAS TORN ACROSS AND THUS LOWERED THE DOOR TO WHERE IT DOES NOT CLOSE PROPERLY. A SMALL WELD WAS DONE TO HOLD WHILE I PURSUED HELP THROUGH CHEVY TO NO AVAIL AS BY THEN WE WERE OVER 100,000 AND TOLD TOO LATE. I EVEN HAD THE BODY MANAGER TELL THEM NO RUST AROUND HINGE, DEFECTIVE METAL. NOW THE PASSENGER DOOR HAS SAME ISSUE. WINDOWS ARE STARTING TO HAVE TROUBLE CLOSING SINCE DOOR OFF LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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