Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10683661February 16, 2015
SERVICE BRAKES, STEERING
10/11/2 BRAKES FAILED PLUS PARKING BRAKE FAILED AND PARKING BRAKE SHOE ASSEMBLY WAS NOT FOUND UPON DEALER INSPECTION. REPLACED DISC BRAKES AND HAD PARKING BRAKE SHOE INSTALLED. 11/09/12 CHECK ENGINE LIGHT REVEALED IGNITION PROBLEM. NEW IGNITION WIRE SET INSTALLED. 01/29/13 DASH CLUSTER FAILED, HAD NO HORN, NO HEADLIGHTS, NO INTERIOR LIGHTS, NO SPEED CONTROL , NO STEERING WHEEL LIGHTS FOR CONTROL BUTTONS, NO SPEEDOMETER READING, NO RADIO. REPLACED DASH CLUSTER. 05/05/14 CHECK ENGINE LIGHT AND STRANDED WHEN VEHICLE WOULD NOT START. MISFIRE MESSAGES ON DEALER EQUIPMENT READING. 06/16/14 STRANDED AGAIN , VEHICLE WOULD NOT START. REPLACED IGNITION SWITCH. 07/15/14 STRANDED AGAIN , VEHICLE WOULD NOT START. REPLACED STARTER RELAY. 02/16/15 DRIVER HEATED SEAT COMING ON/OFF WHILE DRIVING ON ITS OWN. 4 WD ENGAGED ON ITS OWN WHILE DRIVING AND MADE DRIVING UNCONTROLLED. AWD ENGAGED ON ITS OWN WHILE DRIVING ON DRY SMOOTH ROAD. STRANDED, WOULD NOT START. VEHICLE AT DEALER AGAIN TODAY FOR THIS LIST OF PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683694February 16, 2015
ENGINE, ELECTRICAL SYSTEM
MY 2008 CHEVY SUBURBAN WITH 94,000 MILES STALLED WHILE IN TRAFFIC TRAVELING AT ABOUT 20 MPH WITHOUT WARNING. I LUCKILY WAS ABLE TO COAST IT TO THE SIDE OF THE ROAD AND AFTER LETTING IT SIT FOR A SHORT TIME IT DID RESTART AGAIN BUT ONLY TO STALL AGAIN AFTER THE CAR RAN FOR ANOTHER 5 MINUTES AGAIN TRAVELING AT ABOUT 20 MPH. I HAD IT TOWED TO MY DEALERSHIP AND HAVE BEEN TOLD THAT MY CRANKSHAFT POSITION SENSOR HAS FAILED. WHILE MY VIN AND YEAR IS NOT COVERED, THERE IS AN ACTIVE RECALL ON THIS CONDITION (GM RECALL NO. 06083.). THIS IS A VERY DANGEROUS ISSUE TO HAVE ESPECIALLY WHEN TRAVELING WITH SMALL CHILDREN IN THE CAR. THE RECALL SHOULD BE EXTENDED TO OTHER YEARS WHO EXPERIENCE THIS ISSUE FOR THE SAFETY OF FAMILIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683711February 16, 2015
SERVICE BRAKES
I WAS TRAVELING AROUND 40MPH ON A LOCAL ROAD ON MY WAY FROM DROPPING THE KIDS OFF AT SCHOOL. I TRIED TO SLOW DOWN TO TURN ONTO MY STREET, AND THE SUBURBAN BRAKES DID NOT RESPOND AT ALL. THANKFULLY, THERE WAS NOBODY AHEAD OF ME, AND I SLOWED THE TRUCK GRADUALLY. I THEN IDLED BACK HOME, WITHOUT ANY FUNCTIONALITY IN MY BRAKES. UPON INSPECTION, WE DISCOVERED THE BRAKE LINES HAD RUPTURED. ALL MAINTENANCE IS AND HAD BEEN UP TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681942February 7, 2015
SERVICE BRAKES
WAS DRIVING WITH MY CHILDREN IN VEHICLE. AS I WAS APPROACHING INTERSECTION, STEPPED ON BRAKE PEDAL AND IT WENT COMPLETELY TO FLOOR. THE BRAKES WERE NOT WORKING AT ALL. I HAD TO DOWNSHIFT AND USE EMERGENCY BRAKE IN ORDER TO AVOID COLLISION. HAD TO HAVE SUBURBAN TOWED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681788February 6, 2015
ENGINE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680793February 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT STRONG FUMES OF OIL AND FUEL EMITTED INTO THE VEHICLE WHICH PROGRESSED WITH NO WARNING. THE CONTACT MENTIONED THAT THE VEHICLE CONSUMED AN EXTENSIVE AMOUNT OF OIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP CONTINUED TO ILLUMINATE AND STRONG FUMES CONTINUED TO ENTER THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680316February 1, 2015
AIR BAGS
MY 2009 SUBURBAN HAS A CRACK IN THE DASH RIGHT NEAR THE AIRBAGS. IT IS ABOUT 1 1/2" IN LENGTH. I AM WORRIED THAT IT WILL CRACK WORSE AND CAUSE MY AIRBAGS TO DEPLOY WHEN NOT NECESSARY OR FAIL TO DEPLOY WHEN NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680347February 1, 2015
ELECTRICAL SYSTEM
LOW MILES OWNER, GARAGE KEPT, AFTER SEVERAL DAYS OF NON-USE, IE-PARKED IN GARAGE, VEHICLE WILL NOT START DUE TO A DEAD BATTERY. BAYTOWN (CRAFT) DEALER COULD FIND NOTHING WRONG. CURRENT MILEAGE 24K, STILL DOES SAME THING, IF VEHICLE IS NOT DRIVEN ALMOST DAILY, THE BATTERY WILL GO DEAD FOR ZERO REASON AND NO ONE A CHEVY KNOW WHY OR WHAT. HAVE HAD VEHICLE AT DEALER SEVERAL TIMES AND NOTHING EVER FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679637January 29, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WENT TO START MY 2001 CHEVY SUBURBAN AND IT WOULDN'T START. I LISTENED FOR THE FUEL PUMP TO ENGAGE AND IT WASN'T WORKING. I CHECKED THE RELAY AND NOTICED IT WAS MELTED ON ONE CORNER. I HAVE RESEARCHED THIS ONLINE AND FOUND SEVERAL COMPLAINTS ABOUT THE SAME PROBLEM. ALSO NOTICED THAT GM HAS DONE NOTHING TO FIX THIS ISSUE. I HAVE BEEN A GM FAN ALL MY LIFE AND WOULD LIKE TO CONTINUE BEING ONE. PLEASE RECALL THIS ON GOING PROBLEM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679609January 28, 2015
SERVICE BRAKES
I PULLED INTO A PARKING LOT AND PROCEEDED TO PARK MY SUBURBAN. I HIT THE BRAKE PEDAL AND THE BRAKES DID NOT WORK. THEY PULSATE AND GAVE OUT COMPLETELY. NO SERVICE LIGHTS OR WARNING LIGHT CAME ON PREVIOUS TO THE INCIDENT. WHEN THE BRAKES DIDN'T WORK I TRIED TO PUMP THEM TO GET THEM TO WORK BUT NOTHING WORKED AND MY SUBURBAN SMASHED INTO A BUSH AND OVER THE CURB. I JUST HAD MY BRAKE LINES REPLACES WHICH WAS QUOTED $1700 AT MY LOCAL CHEVROLET DEALERSHIP. I AM NO LOOKING INTO THE ISSUES WITH THE ABS SYSTEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10679300January 27, 2015
SEATS
THE SECOND ROAD BENCH, I WAS PUT IT DOWN TO LOCK THE SEAT AND I HEAR A BIG CRACK AND THE ALL SIDE OF VINYL BROKE IN HALF. THE PASSENGER SEAT THE BACK PART FALL. ATT. GM RETIRED EMPLOYER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676716January 20, 2015
STRUCTURE:BODY, AIR BAGS
DASH BOARD CRACKED WHILE VEHICLE WAS NOT BEING DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676291January 18, 2015
ELECTRICAL SYSTEM
I RECEIVED A PHONE CALL THRU THE INTEGRATED BLUETOOTH SYSTEM IN THE VEHICLE. AFTER I DISCONTINUED THE CALL VIA STEERING WHEEL CONTROLS THE DRIVERS INFORMATION CENTER REMAINED IN CALL MODE AND WOULD NOT CHANGE EVEN AFTER MY PASSENGER VERIFIED ON MY PHONE THE CALL WAS ENDED. AFTER ABOUT THREE MINUTES THE DRIVERS INFORMATION CENTER RETURNED TO SPEEDOMETER MODE. ABOUT 10 MINUTES LATER I WAS BACKING INTO THE PARKING SPACE NEXT TO A OFFICE BUILDING AND THE BACKUP CAMERA AND RADAR, DRIVERS INFORMATION CENTER RADAR DISPLAY, AND THE SEAT VIBRATION SAFETY FEATURES ALL FAILED. WHILE I WAS WATCHING THE OUTSIDE MIRROR LOOKING AT THE PARKING BLOCK AND TO MAKE SURE I WAS BETWEEN THE LINES OF THE PARKING SPOT ALL OF THE SAFETY EQUIPMENT LISTED FAILED AND I HIT THE BUILDING WITH MY CAR CAUSING MINIMAL DAMAGE (MOST DAMAGE WAS DONE TO THE FACTORY COLOR MATCHED HITCH COVER) TO THE VEHICLE BUT CAUSED DAMAGE TO THE OFFICE BUILDING ( HITCH COVER IMPRESSION IN THE WOOD SIDING ABOUT HALF INCH DEEP). THE CENTER DASH SCREEN FOR THE BACKUP CAMERA REMAINED IN NAVIGATION MODE AND THE DRIVERS DISPLAY REMAINED IN SPEEDOMETER MODE WHILE IN REVERSE. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP AFTER THE OCCURRENCE THEY COULD NOT DUPLICATE THE PROBLEM AND TOLD ME THAT IT WAS MY FAULT THAT I BACKED INTO THE BUILDING AND NOT TO RELY ON THE SAFETY EQUIPMENT THAT I PAID GOOD MONEY FOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10672063January 13, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
SINCE PURCHASING THIS VEHICLE IN JULY OF 2014 IT HAS BEEN BACK AT THE DEALER SEVERAL TIMES FOR THE TIGHTEN GAS CAP LIGHT & THE CHECK ENGINE LIGHT. EVEN IF GAS HASN'T BEEN PUT INTO THE CAR FOR SEVERAL DAYS THE LIGHT JUST COMES ON AND SOON AFTER THE CHECK ENGINE LIGHT COMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671636January 11, 2015
VEHICLE SPEED CONTROL
TACH AND SPEEDOMETER NOT WORKIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671517January 10, 2015
SERVICE BRAKES
WENT TO PRESS ON THE BRAKE PEDAL TO PUT THE VEHICLE INTO DRIVE AND THE BRAKE PEDAL WENT TO THE FLOOR. I PUT THE VEHICLE IN PARK GOT OUT AND BRAKE FLUID WAS COMING OUT FROM UNDER THE CAR NEAR THE FRONT OF THE DRIVERS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671515January 10, 2015
STRUCTURE:BODY
UPON EXITING THE VEHICLE I WAS SLICED BY THE CHROME COATING PEELING AWAY FROM INNER DOOR HANDLE. FINGER WAS SLICED ABOUT 3/4" LONG AND BAD ENOUGH TO BLEED. I THEN TOOK NOTICE OF OTHER INNER DOOR HANDLES AND FOUND PASSENGER SIDE FRONT INNER DOOR HANDLE ALSO HAVING THE CHROME COATING PEELING FROM HANDLE. FURTHER RESEARCH FOUND THIS PROBLEM ON EARLIER GM MODELS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10670910January 8, 2015
SERVICE BRAKES
I HAD JUST COME OFF THE HIGHWAY AND WAS ON THE EXIT RAMP. WENT TO PRESS MY BRAKES AT THE STOP LIGHT AND MY FOOT WENT TO THE FLOOR. THANKFULLY THE OFF RAMP WAS AN SLIGHT UPHILL SO THAT HELPED ME SLOW AND THERE WAS NO TRAFFIC COMING ACROSS. I WENT THROUGH THE STOP LIGHT AND WAS ABLE TO STOP AFTER THE TURN BY PRESSING THE BRAKE ALL THE WAY TO THE FLOOR. I HAD THE CAR TOWED TO OUR MECHANIC WHO DETERMINED THAT 2 OF THE BRAKE LINES HAD RUSTED THROUGH. THE OTHER LINES WERE SHOWING SIGNS OF RUST SO THEY WERE ALL REPLACED. I WAS THANKFUL THAT MY 4 KIDS AND HUSBAND WERE NOT IN THE CAR AND THAT THERE WAS NO CROSS TRAFFIC OR THIS COULD HAVE HAD A MUCH WORSE ENDING. AFTER SEEING HOW MANY COMPLAINTS THERE ARE ABOUT THE BRAKE LINES ON THE 2003 SUBURBAN, I WOULD HOPE THAT A RECALL WOULD BE ISSUED FOR SAFETY SAKE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670922January 8, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I AM A TEACHER AND GOT A CALL IN MY CLASSROOM THAT MY SUBURBAN WAS ON FIRE PARKED IN THE PARKING LOT. THE FIRE DEPARTMENT WAS CALLED AND WHEN I GOT OUTSIDE, SURE ENOUGH THERE WAS SMOKE ALL IN THE SUBURBAN AND SMOKE COMING FROM THE ROOF OF THE VEHICLE (NOT THE HOOD). WHEN THE FIRE DEPARTMENT ARRIVED, THEY ENTERED THE VEHICLE, DISCONNECTED THE BATTERY, AND PROCEEDED TO TEAR OUT MY REAR HEADLINER TO EXTINGUISH THE ELECTRICAL FIRE THAT WAS OCCURRING. MY INSURANCE COMPANY HAD THE VEHICLE TOWED AND IT WAS DEEMED REPARABLE, WHICH I WAS NOT TOO HAPPY ABOUT SEEING AS WE DON'T REALLY KNOW THE CAUSE OF THE FIRE BEYOND ELECTRICAL. THE FIRE ORIGINATED NEAR THE REAR DOME LIGHT AND BURNED THE HEADLINER AND MELTED THE PAINT OFF THE ROOF THE VEHICLE. THE LOCATION OF THE FIRE WAS NOT A IN A PLACE WHERE ANY MECHANIC COULD CHECK TO HAVE PREVENTED THIS FROM OCCURRING AND I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE MOVING FORWARD. I AM NOT IN A FINANCIAL POSITION TO AFFORD A NEW SUBURBAN AND DO LOVE MINE, BUT AM NOW JUST CONCERNED. I AM THANKFUL NO ONE WAS IN THE VEHICLE AND THAT NO ONE WAS HURT.. BUT HAD A PARENT DROPPING A KID OFF TO SCHOOL NOT NOTICED THE SMOKE COMING OFF THE ROOF OF MY CAR IN THE PARKING LOT, THINGS COULD HAVE BEEN MUCH WORSE. I HAD ALSO JUST FILLED MY TANK UP THE DAY BEFORE SO THE CAR WAS SITTING WITH 30 GALLONS OF GASOLINE IN IT. I AM ALSO THANKFUL THAT I WAS NOT TRYING TO SCRAMBLE TO GET MY 4 KIDS OUT OF THE CAR (AND YES WE DO USE THE 3RD ROW SEAT DAILY). I THINK THIS INCIDENT NEEDS TO BE LOOKED AT TO PREVENT ANY OTHER OWNER OF A 2003 SUBURBAN FROM HAVING A SIMILAR EXPERIENCE. THERE WERE NO RECALLS ON MY VEHICLE THAT WOULD HAVE LEAD TO THIS ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10671037January 8, 2015
SERVICE BRAKES
TRAVELING ON A 4-LANE HIGHWAY, 35 MPH, APPROACHING RED LIGHT IN LINE OF HEAVY TRAFFIC. I APPLIED THE BRAKES AND FELT THE PEDAL GO TO THE FLOOR. I STEPPED ON THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE TRUCK BEFORE HITTING THE VEHICLE AHEAD OF ME. SECOND INCIDENT: 2014. TRAVELING DOWN HILL TOWARD STOP SIGN. SAME SEQUENCE OF EVENTS AS ABOVE. I CAN'T BELIEVE THAT CHEV. SUBURBANS SOLD IN NEW ENGLAND HAVE STEEL BRAKE LINES! THIS IS MY 8TH SUBURBAN. FIRST EXPERIENCE WITH RUSTING EVERYWHERE UNDER CHASSIS, ESP. BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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