Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11047868November 21, 2017
AIR BAGS
TAKATA RECALL _ MY AIRBAGS HAVE BEEN RECALLED BUT NO ONE HAS CONTACTED ME TO FIX THEM AND THE DEALERSHIP SAID THEY CAN'T FIX THEM WITH OUT THE PARTS. I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047932November 21, 2017
AIR BAGS
TAKATA RECALL MY COMPLAINT IS, THIS IS FROM MAY 2016, WHY IS THERE STILL NOT A FIX IN PLACE IF TAKATA WON'T FIX IT THEN GM SHOULD TAKE CARE OF THIS. IT'S NOT SAFE. MAYBE I SHOULD GET A LONER TRUCK UNTIL MINE IS FIXED. NO ONE HAS ANSWERS, CAN SOMEONE GIVE ME AN ANSWER!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047929November 21, 2017
AIR BAGS
TAKATA RECALL- I HAVE NOW CALLED MY LOCAL GM CHEVY DEALER DEALER MONTHLY SINCE THE TAKATA RECALL HAS COME OUT AND THEY HAVE REFUSED TO REPLACE THE AIRBAGS. THEY SITE THAT THEY DO NOT HAVE ANY TO REPLACE THEM WITH. MY RESPONSE HAS BEEN, I HAVE 4 CHILDREN THAT I DRIVE DAILY AND GOD FORBID BUT IF I WERE TO GET IN AN ACCIDENT AND THE AIRBAGS DEPLOYED AND WE FOUND OUT THEN THAT THEY WERE DEFECTIVE. IT MAY BE TOO LATE AND THE INJURIES SUSTAINED BE LIFE THREATENING. THERE IS NO REASON WE NEED SHOULD HAVE TO WAIT TILL SOMETHING BAD HAPPENS WHEN THIS IS A SIMPLE FIX. I NEED MY AIRBAGS REPLACED ASAP AND NEED TO KNOW HOW TO MAKE THIS HAPPEN. I EVEN RECEIVED A LETTER IN THE MAIL THAT STATES CONTACT YOUR LOCAL DEALERSHIP AND SCHEDULE YOUR FREE REPAIR. THIS IS ABSOLUTELY ASININE THAT MY AIRBAGS HAVE NOT BEEN FIXED WITHIN THE LAST 18MONTHS SINCE THE RECALL. I NEED SOMETHING DONE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046902November 17, 2017
AIR BAGS
TAKATA RECALL MY AIRBAGS STILL HAVE NOT BEEN REPLACED RECEIVED A LETTER BACK IN 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046929November 17, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING DOWN THE HIGHWAY THE STEERING LOCKS UP THE BRAKES GO TO THE FLOOR AND THE STABILITRAC LIGHT AND BRAKE LIGHT COMES ON! WE HAD AT MARTIN CHEVROLET IN CLEVELAND TEXAS IN FEBRUARY OF 2017 AND IT'S BACK THERE NOW! THEY REPLACED THE FUSE BOX LAST TIME AND THEY CAN'T FIGURE OUT WHAT IT IS NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046464November 16, 2017
AIR BAGS
TAKATA INFLATORS - RECEIVED NOTIFICATION BY MAIL FROM TK HOLDINGS, INC. THAT THE RECALL IS STILL OUTSTANDING AND THAT I SHOULD NOTIFY MANUFACTURE TO RECEIVE REPAIRS. CALL SERVICE REPRESENTATIVE AT KOONS GMC/CHEVROLET AND HE INFORMED ME THAT THE RECALL IS STILL PENDING WITHIN GM AND THAT NOTHING CAN BE DONE AT THIS TIME. SEEMS THAT THE OWNERS OF THESE VEHICLES ARE BEING JERKED AROUND AT THE EXPENSE OF THE AIRBAG INFLATOR AND THE CAR OR TRUCK MANUFACTURE. MEANWHILE, OUR LIVES COULD BE AT STAKE IF WE GET INTO AN ACCIDENT AND THE AIRBAGS ARE INFLATED. SORRY STATE OF AFFAIRS TO US, THE OWNERS OF THESE VEHICLES. THIS INCIDENT DIDN'T HAPPEN YET, BUT I JUST WANTED TO STATE IT BEFORE I GET INTO AND ACCIDENT AND I CAN'T CREATE THIS INCIDENT REPORT AFTER THE FACT BECAUSE I'M DIED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046569November 16, 2017
AIR BAGS
TAKATA RECALL, JUST LIKE EVERYONE ELSE, GM IS NOT ABLE OR WILLING TO REPLACE THE TAKATA INFLATORS WHICH BRINGS ME TO THE CRACKED DASHBOARDS. MINE IS BADLY CRACKED INCLUDING WHERE THE AIRBAG WOULD COME OUT, WHICH REALLY WORRIES ME IF MY GRANDKIDS ARE IN THE PASSENGER SEAT AND THERE IS A COLLISION. I PRAY THAT DOES NOT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046665November 16, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASH ON MY 2008 SUBURBAN CRACKED AT AROUND 70,000 MILES, IN 2012. I REPORTED IT THEN TO BOTH MY DEALER AND GM. THEY CALLED THIS A COSMETIC ISSUE AND THAT THEY WERE CLEARLY NOT RESPONSIBLE, HOWEVER, MANY MANY OTHER SUBURBANS, TAHOES, SLIVERADOS, AND TRUCKS HAVE THE VERY SAME ISSUE AND AT EXACTLY THE SAME SPOTS AROUND THE AIRBAG. THE CRACKS ARE AROUND THE PASSENGER SIDE AIRBAG, SUCH THAT, IF THE AIRBAG WERE TO DEPLOY, SHARP PLASTIC SHRAPNEL WOULD FLY INTO THE PASSENGER'S FACE. THIS IS A DEADLY SAFETY CONCERN THAT I TAKE EXTREMELY SERIOUS, SUCH THAT THE SITUATION BECOMES GM IS LITERALLY AND DIRECTLY THREATENING THE SAFETY OF MY FAMILY. PICTURES ARE ATTACHED WHICH SHOW THE SAFETY DEFECT ADJACENT TO THE AIRBAG. PLEASE HELP PUSH GM WITH ADDRESSING THIS SERIOUS DEFICIENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046193November 15, 2017
UNKNOWN OR OTHER
DASHBOARD CRACKED AT CORNER OF PASSENGER AIRBAG AND AT STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046249November 15, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH CRACK IMMEDIATELY ADJACENT TO PASSENGER SIDE AIR BAG, COULD CAUSE PLASTIC PROJECTILES DURING AN ACCIDENT INVOLVING AIR BAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046305November 15, 2017
UNKNOWN OR OTHER
CRACKED FRONT DASH. ON THE MORNING OF NOVEMBER 11TH, GOT INTO VEHICLE AND THE DASH WAS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046304November 15, 2017
AIR BAGS
TAKATA RECALL LESON CHEVROLET REFUSES TO FIX AIR BAG RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045894November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045987November 14, 2017
AIR BAGS
I RECEIVED A LETTER 1 AND HALF YEARS AFTER THE RECALL OF MY AIRBAGS. I WENT TO WWW.AIRBAGRECALL.COM TO GET MY AIRBAGS REPLACED, WALKED THROUGH THE SYSTEM AND IT SENT ME TO A LOCAL DEALER. CALLED THEM AND THEY SAID THERE IS NO FIX YET FOR THE AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046070November 14, 2017
AIR BAGS
TAKATA RECALL. WE ARE UNABLE TO GET A REPAIR AND ARE AFRAID OF DRIVING IT FOR FEAR OF INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045729November 13, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045488November 12, 2017
AIR BAGS
"TAKATA RECALL" CHAPTER 11 CASE NO. 17-11375 (BLS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044905November 9, 2017
AIR BAGS
TAKATA RECALL I HAVE NOT BEEN ABLE TO HAVE IT FIXED BY MY DEALERSHIP BECAUSE THEY HAVE NOT RECEIVED PARTS FROM GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044901November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARANSAS AUTOPLEX (SALES AND SERVICE) AT (844) 884-7521 (2352 W WHEELER AVE, ARANSAS PASS, TX 78336) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044927November 9, 2017
AIR BAGS
I HAVE RECEIVED A RECALL FROM GM CONCERNING A DEFECT IN THE TAKATA AIR BAG WHICH COULD CAUSE INJURY OR DEATH IF DEPLOYED. THERE DOES NOT APPEAR TO BE A RESOLUTION AT THIS POINT FOR REPAIR OR REPLACEMENT. I AM CONCERNED ABOUT INJURY TO MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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