Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11310160February 19, 2020
ELECTRICAL SYSTEM
SERVICE SIDE DETECTION SENSORS. I OWN A CHEVY CRUSE,CHEVY IMPALA,AND A GMC ACADIA AND ALL 3 OF THESE CARS HAVE THE SAME PROBLEM. WATER,SALT AND DIRT GET INSIDE OF THESE SENSORS AND THEY SHORT OUT. ON THE IMPALA THEY SHORTED OUT AND I COULD NOT START THE CAR THE NEXT DAY. THE BATTERY DIED.WENT TO THE DEALERSHIP AND THEY DISCONNECTED THEM TILL THE PARTS CAME IN. STILL WAITING FOR THE PARTS. I WAS TOLD THAT THIS WILL ONLY HAPPEN AGAIN THERE IS NO PERMANENT FIX. THIS IS A $1400 REPAIR. NOT HAPPY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309815February 18, 2020
ELECTRICAL SYSTEM
I HAVE A CHEVY IMPALA 2015 WITH 1401K MILES. I AM EXPERIENCING GM BULLETIN N172097060 SIDE BLIND ZONE ALERT MODULE WATER INTRUSION ISSUE. I WAS TOLD BY BOTH THE DEALER (MACMULKIN CHEVROLET IN NASHUA) AND GM THAT MY ISSUE IS NOT COVERED DUE TO THE FACT THAT MY CAR HAS EXCEEDED THE 80K MILES. I TOLD THEM THAT I DID NOT RECEIVE THE NOTICE UNTIL MY CAR WELL EXCEEDED THE 80K MILEAGE. THE PROBLEM IS GETTING EXTREMELY WORSE. IT'S EFFECTING THE WHOLE ELECTRICAL SYSTEM OF THE CAR. THE CAR'S INSTRUMENT PANEL IS FLASHING ALL OF THE SENSOR ALERTS INTERMITTENTLY AND MY CAR WILL NOT START UNTIL I HAVE IT TOWED TO A MECHANIC AND THEY CLEAR THE FAULTS. THIS HAS HAPPENED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309834February 18, 2020
ELECTRICAL SYSTEM, STEERING
THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309911February 18, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN DRIVING AND WHILE APPLYING THE BREAKS THE BREAKS LOCK UP AND BECOME HARD THERE IS ALSO A AIR NOISE COMING FROM BREAKS ALMOST CAUSING A COLLISION ON SEVERAL OCCASIONS. WHEN TAKING TO THE MECHANIC SHOP HE STATED IT WAS A COMMON PROBLEM AND HAVE HAS TO WORK ON THE CHEVY MALIBU I FEEL THERE IS A DEFECT WITH THE CHEVY BREAKING SYSTEM. ALSO THE BLINKER AUTOMATICALLY TURNS ON THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309455February 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DRIVING ON THE HIGHWAY AND DASH NOTIFICATION POPPED UP THAT I NEEDED TO SERVICE MY POWER STEERING, SERVICE MY STABILTRAC, SERVICE ABS. I LOST POWER (ELECTRIC) STEERING AND BARELY ABLE TO EXIT AND PARK SAFELY. I'M A SMALL WOMAN WITH NOT MUCH STRENGTH AND I COULD HARDLY TURN MY WHEEL WITH EVERY BIT OF MUSCLE. THIS IS NOT SAFE! I COULD'VE BEEN SERIOUSLY INJURED OR DIED ALONG WITH OTHER DRIVERS/VEHICLES! THIS NEEDS TO BE A COMPLETE RECALL!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309507February 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
THERE IS A "KNOWN" ISSUE WITH THIS VEHICLE, ESPECIALLY WHEN TURNING LEFT. THE CAR WILL DECELERATE AND TRAFFIC IS A SAFETY ISSUE. I FOUND THE CAUSE VIA GOOGLE AND NEEDS TO GET ADDRESSED. THE CAR WILL ALWAYS DISPLAY DRIVER FEEDBACK ON THE DASHBOARD. IT SIMULATES WHEN DRIVING THROUGH AN ICY PATCH. THE CAR WILL NOT EXCEL BUT RATHER DECELERATE. THIS HAPPENED TO ME JUST LAST WEEK TURNING INTO PAYTON MANNING CHILDREN'S HOSPITAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309172February 14, 2020
ELECTRICAL SYSTEM
"SIDE AIRBAG WARNING SYSTEM" INDICATION. I TOOK THE CAR TO THE DEALER AND WAS TOLD THE OBJECT DETECTION MODULE AND WIRE HARNESS HAD FAILED DUE TO CORROSION AND IT WOULD NOT BE COVERED UNDER WARRANTY. I RESEARCHED THIS ISSUE AND FOUND THAT THIS IS A COMMON ISSUE FOR GM VEHICLES. THE MODULES ARE LOCATED IN A POSITION THAT HAS NO PROTECTION FROM THE ELEMENTS. TO MAKE IT WORSE, THE MODULE ACTUALLY HAS A VENT THAT ALLOWS MOISTURE TO INFILTRATE THE MODULE. THIS IS A DESIGN FLAW THAT GM IS WELL AWARE OF. GM ISSUED A LETTER TO OWNERS OF EFFECTED VEHICLES BUT IF YOU DIDN'T GET A LETTER YOU ARE OUT OF LUCK. THE LETTER IS SPECIFIC ABOUT MOISTURE INFILTRATION OF THE MODULE AND OFFERS AN UPGRADED KIT TO FIX THE ISSUE. THE DEALERS HAVE NO IDEA THIS LETTER EXISTS BECAUSE IT'S TECHNICALLY NOT A RECALL. IN A NUTSHELL, GM IS AWARE THIS SAFETY ISSUE EXISTS IN THEIR VEHICLES BUT ARE DOING THEIR BEST TO AVOID DOING THE RIGHT THING AND REPAIR UNDER A RECALL. TO ADD INSULT TO INJURY, THIS IS THE 3RD MODULE THAT HAS GONE BAD. EACH REPLACEMENT IS $983.00. I'M BUYING A TOYOTA! GM CARS ARE AWFUL AND THEIR CUSTOMER SERVICE IS WORSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308910February 13, 2020
UNKNOWN OR OTHER
SERVICE STILBILITRAK ... MY CAR WOULD NOT ACCELERATE OR SHIFT GEARS RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308692February 12, 2020
ELECTRICAL SYSTEM
A FEW WEEKS AGO I GOT A WARNING INDICATING THE VEHICLE DETECTION SENSOR WAS NOT FUNCTIONING AND THEN YESTERDAY WHILE STOPPED AND IN GEAR AT A RED LIGHT ALL THE SCREENS FLICKERED AND GAUGES WHEN ALL OVER THE PLACE WHILE THROWING OVER 30 CODES ACROSS THE SCREEN INCLUDING ANTI-THEFT WHICH LOCKED ME OUT OF EVERYTHING. I TOOK THE VEHICLE IN IMMEDIATELY AND THEY CONFIRMED OVER 30 CODES WERE THROWN. LOOKS LIKE A BAD DESIGN ON THE SENSORS THEMSELVES ALLOWS CORROSION OVER TIME ESPECIALLY IN COLDER CLIMATES LIKE MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308735February 12, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN AT AN UNKNOWN SPEED, THE VEHICLE IN FRONT STOPPED TO TURN AS THE CONTACT DEPRESSED THE BRAKE PEDAL, THE WHEELS LOCKED UP CAUSING THE CONTACT TO REAR END THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY, WHICH WAS A CONCERN TO THE CONTACT AS SHE STATED THAT THE INSURANCE COMPANY ADVISED HER OF A RECALL. THE CONTACT SUSTAINED INJURIES TO THE UPPER BODY BUT MEDICAL ATTENTION WAS NOT PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11308819February 12, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VEHICLE HAD WATER DAMAGE FROM 'CLOGGED SUNROOF DRAINS', WHICH CAUSE WATER TO RUN ALL DOWN THE SIDE AND BACK PANELS CAUSING AN EXTENSIVE AMOUNT OF DAMAGE FROM ONE HORRIBLE DESIGN FLAW. SOME OF THE THINGS EFFECTED WAS ELECTRICAL COMPANY'S SUCH AS ELECTRONIC PARKING BREAK WAS ENGAGED AND WOULD NOT RELEASE CAUSE THE VEHICLE NOT TO MOVE! NEXT WAS CORROSION ON SEVERAL OTHER INSIDE WIRES HAVING TO DO WITH STEERING AND POSSIBLY AIR BAGS, BUT WHO KNOWS IF THEY WILL BE EFFECTIVE UNTIL THERE IS AN ACCIDENT AND IT'S TOO LATE TO FIND OUT IF THEY ARE DMAMGED. OTHER SAFETY FEATURES SUCH AS SIDE DETECTION WAS CORRODED SO IT TOO MALFUNCTIONED. THERE WAS A LOT OF OTHER ELECTRICAL THINGS DAMAGED BUT THE CAR IS IN THE SHOP AND I DON'T KNOW WHAT ELSE COULD BE A HUGE SAFE CONCERN. THERE IS NOW SO MUCH MOLD WHICH IS DANGEROUS TO BE BREATHING IN IF NOT TOTALLY REPLACED. THERE IS AN EXTENSIVE AMOUNT OF WATER IN THE SPARE TIRE WHEEL WELL THAT IS CAUSING RUST AND THE INABILITY TO USE THIS SAFETY FEATURE IF NEEDED! THIS BECAME A HORRIBLE SAFETY CONCERN FOR MYSELF AND WHOMEVER MY BE TRAVELING IN MY VEHICLE. PLEASE DO RESEARCH INTO THIS BECAUSE I COULD NOT BELIEVE THIS COULD HAPPEN TO A CAR WITH ONLY 70,000 MILES! MY CAR IS IN THE SHOP SO I CANNOT TAKE ANY PICTURES OF IT! PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308163February 10, 2020
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING MAINTENANCE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308263February 10, 2020
ELECTRICAL SYSTEM
WHILE AT RED LIGHTS ALL ELECTRONICS WILL TURN OFF. THE CAR HAS TO BE RESTARTED. THE LIGHTS, LOCKS, AND SCREENS GO OFF INTERMITTENTLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308301February 10, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT HER MOM WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT INTERLOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307991February 9, 2020
ELECTRICAL SYSTEM
SIDE MIRROR LIGHT STAYS ON WITH CAR OFF...ALSO SHUT DOWN OF HEATER INSTRUMENT LIGHTS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307692February 7, 2020
ELECTRICAL SYSTEM
SIDE DETECTION WARNING SYSTEM FAILED AND AS A RESULT WHILE I WAS DRIVING THE ELECTRICAL CLUSTER AND AIR BAG SYSTEM ALERT THEFT ALERT STARTING BEEPING FLASHING ONLY HALF OF THE STUFF WORKS WHEN IT FEELS LIKE IT I CANT DRIVE THE CAR AIR BAGS COULD DEPLOY AT ANYTIME TRUNK COULD OPEN DOORS COME UNLOCKED YOU CANT SEE HOW FAST YOUR GOING SO MY CAR IS PARKED IN A GARAGE UNDRIVABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307614February 6, 2020
UNKNOWN OR OTHER
SIDE DETECTION SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307257February 5, 2020
STEERING
POWER STEERING FAILED WHILE DRIVING. THE RACK HAS TO BE REPLACED. IT'S A $3,000 REPAIR ON A 5 YEAR OLD CAR WITH LESS THAN 60,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307264February 5, 2020
STEERING
MY POWER STEERING WENT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307287February 5, 2020
AIR BAGS
AIR BAG LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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