Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10648757October 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEAD GASKET HAD BLOWN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648765October 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH DEALER IN ORDER TO HAVE THE RECALL REPAIRED PERFORMED BUT THE DEALER EXPLAINED THAT THEY COULD NOT REMEDY THE RECALL SINCE THE ORIGINAL VEHICLE IGNITION KEY WAS NEEDED. THE CONTACT BELIEVED THE RECALL WAS A SAFETY ISSUE AND STATED THAT HE WAS NOT PROVIDED WITH THE ORIGINAL IGNITION KEY AT TIME OF PURCHASE. THE MANUFACTURE WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648549October 18, 2014
ELECTRICAL SYSTEM
THE KEY TO MY IMPALA JAMMED AND WOULD NOT TURN. I CALLED MY LOCAL DEALER TOM GILL BECAUSE I HAD HEARD THERE WAS A RECALL. THEY INFORMED THAT DID NOT KNOW ABOUT A RECALL AFFECTING IGNITIONS FOR CHEVY IMPALAS. I HAD MY CAR REPAIRED BY A LOCK SMITH. I HAVE NOW RECEIVED MY RECALL NOTICE AND THEY INFORM ME THEY DO NOT HAVE THE PARTS. GM IS NOT TAKING THIS RECALL SERIOUS. I WILL NOT BUY ANOTHER GM PRODUCT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648583October 18, 2014
AIR BAGS
PASSENGER SIDE IMPACT ACCIDENT. AIR BAGS FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10648332October 17, 2014
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE TRACTION AND ENGINE POWER REDUCING WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648334October 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH TO TURN THE VEHICLE ON, THE VEHICLE FAILED TO START UNTIL MINUTES LATER AND THE SECURITY ALARM WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648353October 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT ONCE THE PART CAME IN, THEY WOULD BE SENDING THE KIT TO HIM AND HE DID NOT NEED TO BRING THE VEHICLE IN. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648373October 17, 2014
STEERING
I RECEIVED A LETTER FOR THE RECALL-14299. I CONTACTED MY DEALER WHO SAID HE DOES NOT HAVE PARTS YET. WE THEN GOT A LETTER THAT SAID THE CONTRACTOR HAD THE PARTS. WE CONTACTED THE DEALER AND THEY HAD 4 LEGAL PAGES WITH NAMES AND OURS STARTED THE 5TH. THE DEALER SAID THEY DO NOT HAVE THE PARTS. WHY ARE WE WAITING SO LONG FOR THE PARTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648393October 17, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648453October 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648461October 17, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER TURNING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START UNTIL MINUTES LATER AND THE SECURITY ALARM WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN RECOMMENDED THE SENSOR LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648477October 17, 2014
ELECTRICAL SYSTEM, SEAT BELTS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER INTO THE ON POSITION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 10V480000 (SEAT BELTS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648476October 17, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, AN ABNORMAL SMELL EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644075October 16, 2014
VEHICLE SPEED CONTROL, AIR BAGS
2000 CHEVROLET IMPALA. CONSUMER STATES VEHICLE ACCELERATES BY ITSELF. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, DURING A RAIN STORM. THE VEHICLE HYDROPLANED/FISH-TAILED IN THE ROAD. THE CONSUMER STRUCK A TREE AND FLIPPED OVER. THE AIR BAGS NEVER DEPLOYED. THE CONSUMER SUFFERED MINOR INJURIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10645011October 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10642021October 16, 2014
ELECTRICAL SYSTEM
2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO LACK OF PARTS TO COMPLETE RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645023October 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645058October 16, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO STRAP A CHILD SAFETY SEAT ON THE REAR PASSENGER'S SIDE OF THE VEHICLE, THE SEAT BELT FAILED LATCH. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648183October 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648202October 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS CONCERNED THAT THE REMEDY DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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