Buick Regal Complaints

3,261 consumer complaints on file.

#10915929October 13, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, IT FAILED TO ACCELERATE WITHOUT WARNING. THE CONTACT HAD TO PUSH THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915646October 12, 2016
UNKNOWN OR OTHER
MY SON WAS DRIVING WHEN THE CAR STARTED SMOKING AND CAUGHT FIRE. IT WAS CLOSE AS WHEN HE GOT OUT THE FRONT DASH STARTED BURNING. THE CAR WAS A TOTAL LOSS. I HAVE VIDEO OF IT BURNING AND LISTENING TO MY SON DESCRIBE ALL HIS CLOTHES AND PERSONAL THINGS GOING UP IN FLAMES. I HAVE BEEN WRITING AND WRITING ABOUT THIS WITH EVERY RECALL NOTICE I RECEIVE. AND THAT HAS BEEN A LOT. I ONLY PAID $3000.00 FOR THE CAR BUT FEEL CHEATED TO HAVE LOST IT ALL. AND ALMOST LOST MY SON! MY RECALL # IS 090447. IT WOULD BE NICE TO HEAR BACK FROM SOMEONE ABOUT THIS. MAYBE IT CAN BE RESOLVED IN MY FAVOR AS I HAVE A BUICK IN MY DRIVEWAY NOW. I LIKE THEM, ALWAYS HAVE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10913968October 5, 2016
ENGINE, STEERING, EXTERIOR LIGHTING
BUICK FIXED 3 RECALLS BUT WON'T FIX ON SAY I HAVE TO PAY FOR ANOTHER PART BEFORE THEY CAN FIX LAST RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911102October 3, 2016
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHENEVER THE FRONT DRIVER SIDE SEAT WARMER WAS ACTIVATED, IT BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910554September 29, 2016
POWER TRAIN
TRANSMISSION FAILURE AFTER 44,820 MILES. REQUIRED RECONDITIONED TRANSMISSION AND TORQUE CONVERTER WITH TOTAL COST OF REPAIR OF $3,976.63. IN MOTION ON CITY STREETS AND HIGHWAY- DELAYS REVERSE. HARD SHIFTING. SLOW RESPONSE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910618September 29, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
MY DAUGHTER DRIVES OUR 2011 BUICK REGAL CXL THAT WE PURCHASED IN FEBRUARY 2016. IN THE LAST SEVERAL MONTH THE VEHICLE HAS STALLED, STEERING LOCKS UP, BRAKES GO COMPLETELY OUT, IT DOESN'T HAVE AN ELECTRICAL AND BECAUSE IT HAS AN ELECTRIC EMERGENCY BRAKE THERE IS NO WAY FOR HER TO STOP. THE FIRST TWO TIMES SHE WAS DRIVING AROUND TOWN AND THE LAST TIME IT HAPPENED WAS LAST WEEK AT 70 MPH ON THE HIGHWAY. SHE ALMOST HIT THE CAR IN FRONT OF HER. ONCE IT COASTED TO A STOP SHE WAS ABLE TO START IT AND CONTINUE ON. THIS GM VEHICLE 2011 BUICK REGAL IS A DEATH TRAP WAITING TO HAPPEN. DON'T BUY A BUICK!!! I PICKED IT UP FROM THE LOCAL BUICK DEALER YESTERDAY AND THEY CAN'T DO ANYTHING. ONCE THE VEHICLE IS RESTARTED AFTER ONE OF THESE INCIDENTS THE COMPUTERS AUTOMATICALLY RESETS AND WIPED CLEAN OF CODES WITHOUT ANY TRACE OF A PROBLEM OR ISSUE. ALL THE ERRORS COMPLETELY DISAPPEAR. THE SERVICE PERSON AT THE DEALERSHIP ASKED ME IF I HAD A DECODER I COULD PLUG IN RIGHT AFTER IT HAPPENS. THIS PROBLEM IS ALL OVER THE INTERNET AND BUICK DOES NOTHING. YOU CAN BET THAT A GM EXECUTIVE WOULD DECLINE AN OFFER FOR ONE OF HIS/HER FAMILY MEMBERS TO DRIVE IT FOR A WHILE. MAKE NO MISTAKE THESE CARS SHUT DOWN COMPLETELY WITHOUT ANY WARNING AND ABSOLUTELY NOTHING WORKS AT THE MOMENT. NO STEERING, NO BRAKES, STALLED ENGINE, AND NO ELECTRICAL. ABSOLUTELY NOTHING!!! ALL BUICK SAYS BASE ON ONLINE COMMENTS IS SORRY. SORRY FOR WHAT? KILLING PEOPLE? NOT GIVING A [XXX] ABOUT MY FAMILY OR YOURS? IF THEY WERE SORRY THEY'D STEP UP AND DO THE RIGHT THING BEFORE ITS TOO LATE AND SOMEONE DIES. INSURANCE COMPANIES ARE PROBABLY PAYING OUT LOTS OF MONEY TO THEIR INSURED AND THE PEOPLE THEY HIT, INJURE OR KILL. I BET THEY WOULD LOVE TO HEAR MORE ABOUT THIS ISSUE. BE CAREFULLY WHAT YOU BUY BECAUSE YOU MIGHT BE SURPRISED BY YOUR CAR RIGHT BEFORE YOU CRASH. I'VE ALWAYS LIKES GM AND BUICKS BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910222September 28, 2016
ENGINE
TL* THE CONTACT OWNED A 1998 BUICK REGAL. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE. SHE ATTEMPTED TO START THE IGNITION AND WAS INFORMED BY OTHERS THAT THE VEHICLE WAS ON FIRE. THE FAILURE WAS DUE TO AN OIL LEAK IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10909953September 27, 2016
AIR BAGS
TL* THE CONTACT OWNED A 1997 BUICK REGAL. WHILE DRIVING AT LOW SPEEDS IN A PARKING LOT, THE DRIVER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MAJOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10908696September 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHEN THE VEHICLE WAS PLACED IN PARK AND THE CONTACT EXITED, THE VEHICLE SUDDENLY REVERSED BACKWARDS. THE DRIVER ATTEMPTED TO RE-ENTER THE VEHICLE, BUT WAS UNABLE TO STOP THE VEHICLE AND WAS DRAGGED BACKWARDS. THE DRIVER SUSTAINED INJURIES TO THE LEGS AND CHEST. THE VEHICLE CRASHED INTO THE STAIRS OF AN APARTMENT BUILDING AND THEN CRASHED INTO A RAILING. A POLICE REPORT WAS FILED. THE DRIVER RECEIVED ON THE SPOT MEDICAL ATTENTION FROM AMBULATORY CARE, BUT DID NOT GO TO A HOSPITAL FOR FURTHER TREATMENT. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE BY ANOTHER INDIVIDUAL WHO ASSISTED THE CONTACT. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED YET TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10907638September 19, 2016
VISIBILITY/WIPER
WITH THE AIR CONDITIONING ON MOIST BUILDS UP ON THE OUTSIDE OF THE FRONT WINDOW CAUSING IT DIFFICULT TO SEE, IF THE WIPERS ARE USED IT EVEN MORE DIFFICULT. THE AIR THROUGH THE DASH VENTS CAUSING THE OUTSIDE TO MOIST LIKE FROST. I HAVE OWN SEVERAL CARS THIS IS THE FIRST TO HAPPEN. THIS HAPPEN WHEN I AM PARKED OR RIDING ALONG THE HIGHWAYS IT IS DIFFICULT TO SEE. I HAD TO PULL OVER TO A STORE TO WIPE THE WINDSHIELD AND TURN OFF THE A/C TO PREVENT MY SEEING THE HIGHWAY AND TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907966September 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE MANUFACTURER SENT NOTIFICATION OF AN UNKNOWN ELECTRICAL SYSTEM RECALL. IT WAS UNKNOWN WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE DRIVER'S SIDE ELECTRICAL FUNCTIONS FAILED AND THE CONTACT WAS UNABLE TO ADJUST THE SEAT, WHICH WAS STUCK IN AN UPRIGHT POSITION. VARIOUS WARNING INDICATORS AND GAUGES FLICKERED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY DUE TO THE MULTIPLE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907367September 17, 2016
STRUCTURE:BODY
TRUNK LID OPENS ON IT'S OWN. THIS HAPPENS WHEN PARKED, BUT IT OPENED AT LEAST [OR WAS DISCOVERED OPEN] WHILE DRIVING DOWN THE STREET. BLOCKING THE REAR VIEW. THIS HAS HAPPENED AT LEAST 10 TIMES. THIS HAS ALLOWED SNOW AND RAIN TO ENTER THE TRUNK. I THINK THIS IS A PROBLEM WITH THE REMOTE TRUNK RELEASE WHEN THIS HAPPENS THE CONTENTS OF THE CAR AND THE CAR ARE OPEN TO THEFT. THE DEALER AND BUICK ARE KNOW ABOUT THIS BUT DO NOT ACT LIKE THIS IS IMPORTANT THIS HAS HAPPENED ON SEVERAL DATES,I PURCHASED THE CAR IN FEB 2013 THE LAST TIME IT HAPPENED WAS IN JULY OF 2016. THE CAR HAS 20500 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907138September 16, 2016
ENGINE
TL* THE CONTACT OWNED A 1999 BUICK REGAL. THE VEHICLE CAUGHT FIRE WHILE THE CONTACT WAS PARKING IN FRONT OF HIS HOUSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ENGULFED IN FLAMES BEFORE THE POLICE AND FIRE DEPARTMENTS ARRIVED. POLICE AND FIRE REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09V116000 (ENGINE AND ENGINE COOLING) AND 04V375000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10905865September 12, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905903September 12, 2016
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNED A 2003 BUICK REGAL. WHILE DRIVING 5 MPH, THE BRAKES MALFUNCTIONED AND ANOTHER VEHICLE STRUCK THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, THE ENTIRE RIGHT SIDE OF THE BODY, THE FOOT, AND THE NECK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 11/29/16*LJ UPDATED 12/13/16.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10905002September 9, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 1999 BUICK REGAL. WHILE DRIVING APPROXIMATELY 20 MPH IN MARCH, SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE CONTACT WALKED HOME TO CALL HER HUSBAND. WHEN THE CONTACT STATED AND HER HUSBAND ARRIVED BACK TO THE VEHICLE, IT HAD CAUGHT FIRE AND BURNED TO THE GROUND. THE POLICE AND THE FIRE DEPARTMENT WERE AT THE SCENE AND REPORTS WERE FILED. THERE WERE NO INJURIES. THE REMNANT OF THE VEHICLE WAS TOWED AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ON SEPTEMBER 7, 2016, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 08V118000 (ENGINE AND ENGINE COOLING) AND 99V356000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10903713September 6, 2016
ENGINE
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE CAUGHT FIRE. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10903925September 6, 2016
ENGINE
ON 9/1/16, THE ENGINE CAUGHT ON FIRE WHILE PARKED, TURNED OFF, AND UNOCCUPIED. HALF THE CAR BURNED--TOTAL LOSS. I LEARNED SHORTLY AFTER THAT IT WAS UNDER RECALL FOR UNDER HOOD FIRES--DO I HAVE ANY WAY TO RECOVER MY LOSSES FROM GM? I ONLY HAD LIABILITY COVERAGE, SO THERE WON'T BE ANY INSURANCE MONEY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10903516September 4, 2016
ELECTRICAL SYSTEM
WHILE DRIVING, ON TWO SEPARATE OCCASIONS, MY DASHBOARD / RADIO WENT COMPLETELY OUT...ONLY FOR A FEW BRIEF SECONDS, BUT THAT HAS ME CONCERNED NOW SEEING A COMPLAINT HAS BEEN FILED RE SIMILAR ISSUE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903205September 2, 2016
ELECTRICAL SYSTEM, ENGINE
VEHICLE CUT OFF WHILE I WAS DRIVING. LOSS ALL CONTROL WHILE TURNING A CORNER IN TOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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