Buick Regal Complaints

3,261 consumer complaints on file.

#10929734December 3, 2016
SEATS
DRIVER SIDE SEAT HEATER HAS GONE OUT TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927925December 1, 2016
ELECTRICAL SYSTEM, SEAT BELTS
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-517. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928741November 30, 2016
ENGINE
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS STARTED, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED 04/11/17 L'S CONSUMER STATED VEHICLE WAS PARKED AT OWNERS HOME WHEN KEY WAS TURNED TO START CAR - YOU COULD HEAR THE EXPLOSION FROM THE HOUSE INSIDE. UPDATED 9/7/18*JP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10928630November 29, 2016
ENGINE
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE DRIVING 55 MPH, THE ENGINE CAUGHT FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10927186November 21, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/06/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926266November 15, 2016
AIR BAGS
I WAS DRIVING ON A RURAL ROAD (ABOUT 40-45 MPH) AND MISSED A STOP SIGN AT A T INTERSECTION, WENT STRAIGHT AHEAD AND STRUCK A GUIDE WIRE, A LARGE BUSH, THEN A BLOCK WALL, AND CAME TO A STOP AFTER PASSING THROUGH THE WALL AND ENTERING THE BUILDING. THE CAR NEVER VEERED BUT WENT STRAIGHT AS IT STRUCK THESE STRUCTURES. AIR BAG DID NOT DEPLOY AND I SUSTAINED A BROKEN RIB AND INJURY TO THE CHEST WALL. EMERGENCY PERSONNEL COULD NOT EXPLAIN WHY THE AIRBAG DID NOT DEPLOY. THE CAR WAS INSPECTED AND FOUND TO BE A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10925381November 10, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING, AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10925183November 9, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924327November 4, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL TIGHTENED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. SMOKE AND FLAMES APPEARED UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY THE POLICE AND A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10920330October 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 226,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10920066October 30, 2016
ELECTRONIC STABILITY CONTROL (ESC)
"STABILITI TRAK NEEDS TO BE SERVICED" LIGHT COMES ON AND CAUSES IMMEDIATE LOSS OF ENGINE POWER. THIS HAS BECOME VERY DANGEROUS AND IS NO LONGER A SAFETY FEATURE BUT A HAZARD WHEN DRIVING. THIS HAS HAPPENED SEVERAL TIMES AND BEEN TAKEN TO DEALERSHIPS AT LEAST 5 TIMES, WITH NO FIX. THEY CANNOT DUPLICATE THE PROBLEM BUT THE CAR CONTINUES TO HAVE THE ISSUE. THIS IS A HUGE SAFETY HAZARD WHEN TRAVELING AND I HAVE BEEN FORCED TO PULL OVER AND SHUT OFF THE CAR IN HIGH TRAFFIC AREAS DUE TO CONTINUED BRAKE PRESSURE AND LOSS OF POWER. THIS PROBLEM OCCURS MOSTLY ON HIGHWAY TRAVEL BUT HAS HAPPENED ON CITY STREETS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920124October 30, 2016
ENGINE
ON 10/28/2016 MY WIFE HAD DROVE THE CAR ABOUT 3 MILES TO THE STORE DID SOME SHOPPING FOR APPROXIMATELY 30 MINUTES. SHE RETURNED HOME THE 3 MILES PARKED THE CAR IN THE DRIVEWAY IN FRONT OF THE GARAGE AND WENT IN SIDE. SHE WAS IN THE GARAGE A FEW MINUTES LATER AND SAW SMOKE FILLING THE GARAGE. SHE WENT OUT THE BACK DOOR AND AROUND THE HOUSE AND THE CAR WAS IN FLAMES. NEIGHBORS HAD ALL READY CALLED 911. IT TOOK ABOUT TEN MINUTES FOR THE FIRE DEPARTMENT TO ARRIVE. THE ENTIRE ENGINE BAY AND FRONT OF THE CAR WAS DESTROYED. THE PAINT WAS BURNED OFF OF THE GARAGE DOOR AND BLISTERED PAINT AND SOOT ON THE HOUSE. THE HOOD STRUT EXPLODED AND PUT A HOLE IN THE GARAGE DOOR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10919812October 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AND WHILE STATIONARY, THE VEHICLE SHUT OFF UNEXPECTEDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART SUCCESSFULLY. LATER, WHEN BACKING OUT OF A PARKING SPACE AT 2 MPH, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919032October 26, 2016
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER DRIVING THE VEHICLE AND SHIFTING INTO PARK, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH PROPERLY. THE IGNITION SWITCH WAS IN THE OFF POSITION AND TOOK MORE THAN TWENTY ATTEMPTS FOR THE KEY TO BE REMOVED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT FEEL SAFE IN THE VEHICLE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918057October 22, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I HAVE A BUICK POWER ADD ON SYSTEM THAT IS 50 STATE CARB LEGAL CALLED THE STAGE ONE KIT OFFERED BY GM THE KIT CONSISTS OF AN AIR INTAKE AND A SOFTWARE CALIBRATION. AMONG ALL THE ISSUES I HAVE BEEN HAVING WITH THE CAR THEIR FINAL SOLUTION WAS TO INSTALL THE OEM CALIBRATION AND FUEL TABLES BUT LEAVE THE THE STAGE ONE KIT INSTALLED. I BELIEVE THIS MAKES MY CAR NON-50 STATE EMISSIONS COMPLIANT. PART NUMBER FOR STAGE KIT IS 12653664. THE ISNTALLATION MANUAL SPECIFICALLY MENTIONS NOT DRIVING WITHOUT THE CALIBRATION UPDATE FROM THE DEALER. I HAVE NO WAY OF PUTTING IT BACK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918054October 22, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CODES PRESENT IN COMPUTER ARE P1101 AIR INTAKE PERFORMANCE, P0101 MASS AIR FLOW CIRCUIT A FAILURE. THE CAR HAS REDUCED POWER AND SURGING DURING ACCELERATION. STUMBLING AT START UP. THE VEHICLE'S TURBO WASTEGATE FAILS TO CLOSE BEFORE 3,500 RPM THEREFORE CAUSING A SEVERE SPOOL TIME ON TURBOCHARGER THE MANUFACTURE IS UNABLE TO REPAIR AS PER THE 4 MONTHS THE CAR HAS BEEN BEING DIAGNOSED AND FINALLY THE SERVICE MANAGER HAS ADMITTED THEY ARE UNABLE TO REPAIR THE VEHICLE. CORPORATE GM IN INVOLVED ALONG WITH FIELD TECHNICIANS. SINCE THE VEHICLE HAS BEEN RETURNED TO ME STILL FAILING NOW HAS ACTIVE CODES FOR U0100 LOST COMMUNICATION WITH ECM, U0140 LOST COMMUNICATION WITH BODY CONTROL MODULE, U0128 LOST COMMUNICATION WITH PARKING BRAKE MODULE, U0073 COMMUNICATION BUS A OFF, U0101 LOST COMMUNICATION WITH TRANSMISSION CONTROL MODULE SINCE THE CAN-BUS IS FAILING THE CAR IS NOW TRYING TO STALL INTERMITTENTLY WHILE DRIVING ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917805October 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917267October 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE MODULE WAS FAULTY. THE MANUFATURER WAS NOTIFIED THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 155,000. UPDATED 03/01/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917366October 19, 2016
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHILE PARKING THE VEHICLE IN THE GARAGE, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD. THE ENGINE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10916837October 18, 2016
ENGINE
GM REPLACED FRONT VALVE COVER AND GASKET UNDER RECALL, NOW THE REAR ONE IS LEAKING BADLY. I SEE NO DIFFERENCE FROM FRONT TO REAR, IT IS STILL THE SAME BAD PARTS, COVER AND GASKET LEAKING AND IT IS STILL A FIRE HAZARD. I AM SURE I AM NOT THE FIRST ONE IT HAS HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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