Buick Regal Complaints

3,261 consumer complaints on file.

#10946395January 19, 2017
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE HEATER SWITCH TO WARM THE SEATS FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946431January 19, 2017
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE HEAT SWITCH FAILED TO WARM BOTH FRONT SEATS IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946453January 19, 2017
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945631January 17, 2017
VISIBILITY/WIPER
2016 BUICK REGAL WITH 11K MIKES. THE WINDSHIELD RECENTLY DEVELOPED A CRACK IN THE LEFT LOWER CORNER. THE CRACK STARTED AT THE BOTTOM EDGE (BELOW THE DASH) ABOUT 8 INCHES FROM THE LOWER LEFT CORNER. OVER SEVERAL DAYS, THE CRACK SLOWLY SPREAD UP AND TO THE LEFT, ENDING AT THE LEFT EDGE OF THE WINDSHIELD ABOUT 6 INCHES FROM THE LOWER LEFT CORNER. THE CRACK IS IN THE INNER LAMINATED GLASS ONLY. VEHICLE WAS TAKEN TO A BUICK DEALER TO SEE IF THE WINDSHIELD CAN BE REPLACED UNDER WARRANTY. THE SERVICE ADVISOR CLAIMED IT WAS A STRESS CRACK, BUT WANTED TO CHECK WITH THE GM ZONE REP. BEFORE PROCEEDING. GM ZONE REP. DENIED THE WARRANTY CLAIM BECAUSE HE FELT SOMETHING HIT THE WINDSHIELD CAUSING THE CRACK. THE WINDSHIELD HAS NO SIGNS OF ANY IMPACT ON IT. THE GM ZONE REP. NEVER ACTUALLY INSPECTED THE CAR. VEHICLE WAS ALSO TAKEN A GLASS SHOP FOR THEIR OPINION. THE GLASS SHOP CLAIMED THE CRACK WAS CAUSED BY EITHER A DEFECT IN THE WINDSHIELD OR IMPROPER INSTALLATION. APPARENTLY IS MAY BE A KNOWN ISSUE ON 2013-2014 BUICK REGALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944573January 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE NORMALLY DRIVING ON AN INTERSTATE HIGHWAY AND ATTEMPTING TO PASS A SEMI TRUCK, THE VEHICLE SUDDENLY WENT OUT OF CONTROL. THE VEHICLE WENT TO MAXIMUN ACCELERATION AND THE BRAKES AND STEERING BOTH FAILED TO RESPOND. THE VEHICLE WENT INTO A SPIN AND CRASHED INTO THE SEMI TRUCK'S REAR TRAILER WHEELS. THE TRUCK RAN OVER THE LEFT FRONT PORTION OF THE VEHICLE, BLOWING BOTH OUTER TIRES ON THE TRUCK AND CRUSHING THE FRONT, LEFT PORTION VEHICLE IN THE PROCESS. THERE WAS NO TICKETS ISSUED BY THE POLICE AGENCY THAT INVESTIGATED THE ACCIDENT. THE INSURANCE COMPANY INVOLVED SETTLED ALL CLAIMS AND TOTALED OUT THE VEHICLE. I REPURCHASED THIS VEHICLE FROM THE INSURANCE COMPANY BECAUSE I WAS DETERMINED TO FIGURE OUT WHAT HAPPENED. IT TOOK ME 3 MONTHS TO FIGURE IT OUT, HOWEVER I HAVE. THE MAIN CAUSE OF THE ACCIDENT WAS GM'S FAILURE TO INSTALL AN ELECTRICAL GROUND STRAP FROM THE ENGINE TO THE CHASSIS. NOW THERE IS NO PATH FOR THE ELECTRICITY TO GET BACK EITHER TO THE ALTERNATOR OR THE BATTERY. WHILE THERE ARE SOME SMALL GROUND RETURNS IN THE ENGINE WIRING HARNESS, NOTHING LARGE ENOUGH FOR THE REQUIRED AMPERAGE TO GET BACK. WHEN IT CAN'T FIND A PATH, IT LOOKS FOR ANOTHER WAY THROUGH THE BODY OR THE SMALL RETURNS IN THE CABLE. THE WIRES IN THE CABLE GOT HOT AND MELTED THE INSULATION OFF AND SHORTED OUT THE OTHER WIRES. THIS DROPPED THE VOLTAGE ON THE MAIN BUSS WHICH FEEDS THE COMPUTER. THE COMPUTER CONTROLS THE POWER SETTINGS TO THE ENGINE, THE BRAKING SYSTEM, AND THE ELECTRONIC POWER STEERING,ALL FAILED. ONLY GOOD THING THAT THEY HAVE A COMPLETELY SEPARATE SYSTEM FOR THE AIR BAG CONTROLS AND SEAT BELT RETRACTORS. THEY ALL WORKED PERFECTLY, OTHERWISE MY WIFE WOULD BE DEAD. UPDATED 07/11/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10944435January 11, 2017
AIR BAGS, SEATS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (AIR BAGS, SEATS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943795January 9, 2017
ELECTRICAL SYSTEM, STEERING
MY 03 BUICK REGAL LS WILL SHUTOFF SOMETIMES WHEN TURNING LEFT, OR WHEN USING THE TURN SIGNAL. I CAN NOT FIND THE PAPERWORK, BUT I REMEMBER A RECALL FOR THIS ABOUT 5 TO 8 YEARS AGO. WE DID HAVE IT ADDRESSED, BUT THE PROBLEM HAS COME BACK. TODAY'S DATE IS 1/9/17 AND MY WIFE HAD THIS HAPPEN AGAIN TO HER ON 1/4/17 WHILE MAKING A LEFT HAND CURVE. SHE WAS NOT TURNING OR USING HER TURN SIGNAL. I ONLY HAD IT HAPPEN TO ME ONCE WHILE MAKING A LEFT TURN USING MY TURN SIGNAL. MY MOTHER ALSO HAS AN 03 REGAL GS AND ALSO EXPERIENCED THIS SAME PROBLEM. I CONTACTED THE DEALER WHERE I PURCHASED THE CAR AND THEY TOLD ME THERE IS NO CURRENT RECALL NOR WAS THERE EVER ONE FOR THIS PROBLEM, BUT I KNOW WE HAD IT ADDRESSED ABOUT 5 TO 8 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944006January 9, 2017
TIRES, TIRES:TREAD/BELT
MICHELIN LATITUDE TOUR HP 235/50R18 TIRES ON 2011 BUICK REGAL. TIRES REPLACED NOVEMBER 2014 AND WORE DOWN TO 4/32 TREAD ON DEC 19,2016. TIRE WAS RATED FOR 55,000 MILE WEAR. LACK OF TREAD CONTRIBUTED TO ACCIDENT ON THAT DATE. CAR WAS UNABLE TO STOP, SLIDING INTO THE CURB CAUSING $4200 IN DAMAGE EVEN THOUGH ACCIDENT WAS AT LOW SPEED. MICHELIN WILL NOT REPLACE TIRES. CAR CURRENTLY BEING REPAIRED. DAMAGE TO WHEELS, SUSPENSION, STEERING GEAR..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10939900January 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING HOME FROM THE DEALER AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT STATED THAT NO FLAMES WERE VISIBLE, BUT THE ENGINE COVER AND OTHER PARTS WERE MISSING FROM THE ENGINE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939750January 4, 2017
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939299January 3, 2017
FUEL SYSTEM, GASOLINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SINCE THE RECALL ON THE VALVE COVER(S) BEEN HAVING IGNITION PROBLEMS. THE CAR 'S ENGINE STOPS RUNNING PROBABLY DUE TO ELECTRICAL PROBLEM OR SOME OTHER PROBLEM, EG IGNITION SWITCH. THEN IT IS DIFFICULT OR IMPOSSIBLE TO START THE CAR. AFTER A START, HAVE A HARD TIME GETTING THE CAR HOME. RIGHT MOW THE VEHICLE IS NOT DRIVABLE AND IN THE GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937412December 26, 2016
TIRES, TIRES:MARKINGS, EQUIPMENT:OTHER:LABELS
SUMITOMO 225/60R18 HTR A/S P02 TIRES NO VISIBLE DOT REGISTRATION NUMBER QUESTION AS TO THE LEGITIMACY OF TIRES BEING USED IN USA MEETING PUBLIC SAFETY STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937183December 23, 2016
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM
IN AUGUST 2016, I RECEIVED AN "IMPORTANT SAFETY RECALL" #30710 FROM BUICK. THE EXPLANATION WAS "THE WIRING HARNESS FOR THE POWER SEATS MAY CONTACT THE SEAT FRAME, CHAFE, A SHORT CIRCUIT COULD OCCUR, RESULTING IN INOPERATIVE POWER SEAT ADJUSTMENTS, FLICKERING LIGHTS ON THE INSTRUMENT PANEL, SPARKING OR SMOKE UNDER THE SEAT, AND POSSIBLE FIRE." HAVING NOT HEARD ANYTHING, I CONTACTED MY AGENCY ON 9/22/16 AND WAS TOLD "NO PARTS WERE AVAILABLE." ON 11/23/16, BURNS BUICK SAID, "GM HAS NO SOLUTION. I CONTACTED GM AND SPOKE WITH [XXX] WHO DID NOT HAVE AN ANSWER. ON 11/30/16, GM'S [XXX] SUGGESTED THAT NO DATE OR SUPPLIES HAVE BEEN SET. DO I NEED TO HAVE A FIRE IN MY CAR WHILE MY GRANDCHILDREN ARE IN THE BACK SEAT FOR GM TO FINALLY DETERMINE THIS IS REALLY AN "IMPORTANT SAFETY RECALL?" WHY SHOULD IT TAKE 5 MONTHS WITHOUT ANY SOLUTION? I RIDE IN FEAR EVERYDAY KNOWING THAT I AM SITTING ON A TIME BOMB. PLEASE CONDEMN THIS FAILURE TO PROVIDE SOLUTIONS TO THIS PROBLEM AND FINE THEM SO THAT THEY DO NOT DO IT TO ANYONE ELSE IN THE FUTURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937265December 23, 2016
POWER TRAIN
CHECK ENGINE LIGHT ILLUMINATED AT 82000 MILES. USING THE SCAN TOOL FROM A LOCAL AUTO PARTS STORE, I OBSERVED THAT THE OBD-II CODES WERE P0016 AND P0017. AROUND THE TIME THAT THE CHECK ENGINE LIGHT CAME ON, I NOTICED THAT THE SHIFTING DONE BY THE AUTOMATIC TRANSMISSION SEEMED JERKY, AND THAT THE ENGINE WAS NOISIER THAN USUAL EVEN WHEN IDLING. GENERALLY THE MILES ON THIS CAR ACCUMULATE FROM EQUAL TIME SPENT ON BOTH CITY AND HIGHWAY CONDITIONS. THE ENGINE ROUGH IDLE AND CHOPPY GEAR SHIFTING WERE APPARENT DURING BOTH TYPES OF CONDITIONS. THE CHECK ENGINE LIGHT REMAINED LIT FOR FIVE DAYS BEFORE I TOOK IT TO THE DEALERSHIP FOR DIAGNOSIS. DEALERSHIP DIAGNOSIS SAID "JUMPED TIMING CHAIN FRONT GUIDE CAME APART P0011 P0014 P0016 P0017 SET IN SYSTEM." THE DEALERSHIP REPLACED THE TIMING CHAIN USING A TIME CHAIN KIT, REPLACED THE INTAKE AND EXHAUST ACTUATORS, AND REPLACED THE OIL AND FILTER. THREE DAYS HAVE PASSED SINCE THE REPAIR WAS MADE, AND THE ENGINE SEEMS TO BE OPERATING NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935599December 16, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE VEHICLE WAS TAKEN TO THE DEALER MONTHS AGO, BUT THE REMEDY AND PARTS WERE UNAVAILABLE. THE CONTACT LATER EXPERIENCED A FAILURE IN WHICH THE SEATS FAILED TO WARM. THE WARNING INDICATORS ILLUMINATED FOR BOTH THE FRONT DRIVER AND PASSENGER SEATS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT A DIAGNOSTIC COULD NOT BE PERFORMED. THE MANUFACTURER WAS UNABLE TO SUPPLY THE PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935487December 15, 2016
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT WARMER FAILED TO OPERATE. THE DEALER STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED UNTIL IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ THE CONSUMER STATED THE DEALER ADVISED A SOLUTION HAS NOT BEEN DETERMINED YET. UPDATED 08/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935079December 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO PUTTER AND HESITATE WHILE ACCELERATING. THE FAILURE OCCURRED RANDOMLY. THE DEALER DIAGNOSED THAT THE ENGINE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT HEARD A GRINDING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934690December 12, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934325December 9, 2016
ENGINE, STEERING, UNKNOWN OR OTHER
SERPENTINE BELT CAME OFF AS I WAS DRIVING DOWN 65 S HEADING TOWARD BRANDON FROM SPRINGFIELD, CAN'T GET BELT ON, AND IT WON'T EVEN TURN OVER WITHOUT A JUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930057December 5, 2016
ELECTRICAL SYSTEM, SEATS
I HAVE THE RECALL ON THE POWER SEAT WIRING AND MY HEATED SEATS HEAT TO A LEVEL THEN SHUT OFF CONTINUOUSLY. I HAVE A FRIEND HAD THE SAME ISSUE IN A CAMARO AND HAD CHAFED WIRES TO THE HEATED SEAT. I REFUSE TO PAY FOR THIS REPAIR AND NOW IN MICHIGAN IT IS VERY COLD AND I BOUGHT THIS CAR TO HAVE HEATED SEATS FOR A REASON. THE COPIED INFORMATION IS BELOW ON THE RECALL. THE DEALER KEEPS TELLING ME NO PARTS ARE AVAILABLE BUT HERE I AM STUCK WITH A POTENTIAL FIRE HAZARD WITH NO REPAIR. MANUFACTURER: GENERAL MOTORS LLC SUMMARY: GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2011 BUICK REGAL VEHICLES MANUFACTURED NOVEMBER 3, 2009, TO MARCH 25, 2011, EQUIPPED WITH 8-WAY POWER ADJUSTABLE FRONT SEATS. THE POWER SEAT WIRING HARNESS MAY CONTACT THE SEAT FRAME, CAUSING THE WIRES TO CHAFE. CONSEQUENCE: CHAFED HARNESS WIRES MAY CAUSE A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. REMEDY: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND SECURE THE WIRING HARNESS, AND REPAIR ANY CHAFED WIRES AS NECESSARY, FREE OF CHARGE. REMEDY PARTS ARE CURRENTLY UNAVAILABLE. INTERIM NOTICES WERE MAILED TO OWNERS ON AUGUST 18, 2016. OWNERS WILL RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. OWNERS MAY CONTACT BUICK CUSTOMER SERVICE AT 1-800-521-7300. GM'S NUMBER FOR THIS RECALL IS 30710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Regal