Buick Lucerne Complaints

943 consumer complaints on file.

#10445261January 25, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THIS ELECTRICAL PROBLEM BEGAN ABOUT THE FIRST OF THE YEAR WHEN THE ELECTRIC DOOR LOCKS STARTED TO CYCLE WHILE DRIVING. IT HAS SINCE MIGRATED TO TURNING OFF THE CRUISE CONTROL AND CAUSING THE HEADLIGHTS TO FLASH OFF AND ON. THE REMOTE START WILL START THE CAR BUT WILL SHUT DOWN THE MOTOR AFTER A FEW SECONDS. THESE PROBLEMS CONTINUE DURING EVERY OPERATION. I HAVE BEEN INFORMED BY THE DEALER THAT IT IS A P140 CODE AND WILL TAKE ABOUT 3 TO 4 HOURS TO DIAGNOSE WHERE THE PROBLEM AT $80.00 PER HR. PLUS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444623January 20, 2012
SUSPENSION, TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE 235/55/17. WHILE AT A TIRE SHOP FOR A TIRE ROTATION, THE TECHNICIAN ADVISED THE CONTACT THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE EXTREMELY BALD AND THE REAR DRIVER AND PASSENGER SIDE TIRES WERE EXTREMELY WORN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED NO ASSISTANCE COULD BE PROVIDED UNTIL FURTHER WEAR OCCURRED. THE TIRES WERE NOT REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 19,940. THE VEHICLE FAILURE MILEAGE WAS 46,200. UPDATED 02/14/12*LJ THE CONSUMER STATED THE TIRES WERE WEARING EXCESSIVELY. UPDATED 02/24/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442176January 3, 2012
STEERING
SLOW SPEED STEERING FEELS LIKE SOMETHING IS CATCHING, MAKES NOISE AND DOES NOT FEEL RIGHT. CONTACTED DEALER AND THEY SAID THERE IS A PROBLEM WITH THE STEERING SHAFT BUT THERE IS NO RECALL ON IT SO IT WOULD COST $300 PLUS TO HAVE IT FIXED, THIS IS A GM DEFECT FROM THE FACTORY THAT IS COMMON TO THE 2006 LUCERNE AND NEEDS TO HAVE A RECALL BEFORE SOMEONE GETS IN A BAD ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441521December 28, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I HAVE EXPERIENCED AN ISSUE THAT SEEMS TO BE OF CONCERN ( REVIEWED COMPLAINTS FILED FOR THE SAME ISSUE) FOR SAFETY. MY PASSENGER SIDE BACK DOOR FAILED TO UNLOCK BOTH FROM THE INSIDE AND OUTSIDE. IF I WERE IN AN ACCIDENT AND HAD PASSENGERS IN THE BACK SEAT, THIS COULD BE LIFE THREATENING. I CANNOT IMAGE THAT THERE HAS NOT BEEN A RECALL FOR SUCH A SERIOUS ISSUE. AFTER TALKING TO GM, THEY WILL NOT TAKE ANY ACTION UNTIL NOTIFIED BY NHTSA-ODL. WHAT DOES IT TAKE FOR THIS ISSUE TO BE ADDRESSED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440793December 21, 2011
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
2011 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A SHIFT CONTROL LINKAGE *TGW THE CONSUMER STATED THE VEHICLE HAD A HISTORY OF JERKING WHEN THE ENGINE SHIFTED AND THE MOTOR MOUNT WAS FOUND TO BE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440792December 21, 2011
VEHICLE SPEED CONTROL
2010 BUICK LUCERNE. CONSUMER STATES PROBLEM WITH VEHICLE ACCELERATING RAPIDLY ON ITS OWN. *TGW THE CONSUMER STATED THE SUDDEN ACCELERATION HAPPENED WHEN THE CRUISE CONTROL WAS ON AND OFF. THE CONSUMER STATED THE SUDDEN ACCELERATION HAS HAPPENED AT LEAST 15 TIMES; ONCE WHILE PULLING INTO HIS GARAGE, SEVERAL TIMES ON THE INTERSTATE AND SEVERAL TIMES IN HEAVY CITY TRAFFIC. THE DEALER STATED THE FLOOR MAT BECAME TRAPPED UNDER THE ACCELERATOR. HOWEVER, THE CONSUMER DISAGREED WITH THAT THEORY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437753November 29, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT 55 M.P.H. GOING DOWNHILL AT A 6% GRADE VEHICLE'S FRONT END AND STEERING COLUMN STARTED VIBRATING VIOLENTLY. PULLED OVER AND LET CAR SIT FOR 30-45 MINUTES, THEN TRAVELED ON. TOOK CAR TO BUICK DEALER AND FOUND ROTORS SEVERELY WARPED. ROTORS WERE TURNED(MACHINED) AND CAR BRAKES WERE OK FOR NEXT 2-3000 MILES. DRIVING AT 55M.P.H. NOTICED PULSATION/VIBRATION WHEN APPLYING BRAKES. TOOK CAR TO LOCAL DEALER AND THEY DID NOT SEEM IT WAS ANYTHING TO WORRY ABOUT. DROVE CAR AT 55 M.P.H. ON HIGHWAY AND VIBRATION AND PULSATION BECAME WORSE. TOOK CAR TO A NATIONAL RETAILER AND HAD TO HAVE ROTORS REPLACED WITH HEAT DISSIPATING ROTORS. CAR SHOULD HAVE HAD THESE TYPE ROTORS TO BEGIN WITH DUE TO SIZE AND WEIGHT. THIS PROBLEM COULD CAUSE A FIRE OR THE INABILITY TO STOP WHEN NEEDED, CAUSING POSSIBLE SERIOUS ACCIDENTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436382November 18, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
THE BUICK WAS IN MY GARAGE WHICH IS ATTACHED TO THE HOUSE, BEFORE GOING TO BED I ALWAYS OPEN THE DOOR TO THE GARAGE TO BE SURE THE GARAGE DOOR IS DOWN AND THE FLAG IS INSIDE. DID SO THAT NIGHT AND ALL WAS NORMAL. THE NEXT MORNING WHEN I OPENED THE DOOR TO THE GARAGE TO PUT THE BIG DOOR UP AND THE FLAG OUT THE GARAGE WAS VERY WARM. NO OTHER INDICATION OF A PROBLEM, ASSUMED HE FURNACE HAD ACTED UP. WE TOOK THE CAR TO HAVE BREAKFAST DID NOTICE THE HOOD WAS VERY WARM AS IF THE CAR HAD BEEN RUNNING (I DO NOT HAVE A SENSE OF SMELL SO DID NOT SMELL AN EXHAUST) FUEL WAS VERY LOW ( I WONDERED IF THERE WAS ENOUGH TO GET TO A SERVICE STATION) FILLED HE CAR HAD BREAKFAST THEN CAME HOME NOT APPARENT PROBLEMS. LATER THAT MORNING MY WIFE USE THE CAR TO GO TO AN APPOINTMENT WHEN IT STARTED TO MISS, SHE PULLED OFF THE ROAD AND CALLED AAA WHO TOWED THE CAR TO THE NEAREST BUICK DEALER. THE CAR IS THERE NOW, THEY HAD NO YET DETERMINED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435381November 13, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
FRONT ENGINE MOUNT BROKE 11-13-2011 WITH 688 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433549October 29, 2011
STRUCTURE:BODY:DOOR
I WAS GETTING BACK INTO MY CAR AND WENT TO OPEN THE DRIVER'S SIDE DOOR, WHEN THE DOOR HANDLE MECHANISM PULLED OUT OF THE DOOR. I WAS SHOCKED....NEVER EXPERIENCE THIS IN 41YEARS OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433373October 27, 2011
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
2006 BUICK LUCERNE. CONSUMER STATES COMPLETE LOSS OF STEERING *TGW THE CONSUMER STATED THE DRIVE BELT CAME OFF WHILE DRIVING 45 MPH. THE CONSUMER LOST CONTROL OF THE STEERING WHEEL WHICH BECAME INCREDIBLY HARD TO MANEUVER UNTIL THE ENGINE COMPLETELY STOPPED. THE VEHICLE WAS TOWED TO THE CONSUMERS MECHANIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430786October 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE VEHICLE SUCCESSFULLY RESTARTED WITHIN A FEW HOURS; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT HE COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430009October 13, 2011
AIR BAGS
SERVICE AIR BAG LIGHT CAME ON. TOOK VEHICLE TO DEALER. VEHICLE AIR BAG MODULE AND CONNECTOR REPLACED UNDER WARRANTY.SERVICE AIR BAG LIGHT HAS COME ON AND OFF SEVERAL TIMES OVER PAST FEW MONTHS. CURRENTLY LIGHT IS BACK ON AND CONTINUES TO STAY ON. THIS RECURRING SITUATION INDICATES A PROBLEM WITH THE VEHICLE'S AIR BAG SYSTEM THAT SHOULD QUALIFY FOR A RECALL. THE INTEGRITY OF THE AIR BAG SYSTEM IS OBVIOUSLY IN QUESTION AND PERSONAL SAFETY IS BEING COMPROMISED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426438September 20, 2011
STEERING
WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON THE NEXT CORNER THE SAME THING HAPPENED. THE CAR WAS DRIVEN 10 MILES AND PARKED ABOUT 20 MINUTES. WHILE DRIVING THOUGHT THE PARKING LOT ON A 90 DEGREE LEFT TURN IT HAPPENED A 3RD TIME AND TOOK MORE FORCE TO GET THE STEERING TO FREE UP TO THE RIGHT. IT HAPPENED ONE MORE TIME BEFORE LEAVING THE PARKING LOT. THE DEALERSHIP THAT SOLD THE CAR TO USE WAS ACROSS THE STREET AND THE CAR WAS LEFT WITH THEM FOR REPAIR. THE DEAL WAS UNABLE TO GET THE CAR TO DO IT WHILE TEST DRIVING. BUICK AND THE DEALERSHIP REFUSE TO INVEST THE TIME TO OR MONEY TO GIVE US A ROOT CAUSE OR CORRECTIVE ACTION. THEIR SOLUTION IS TO KEEP DRIVING IT UNTIL THE PROBLEM IS PERMANENT OR WE CAN BRING IT IN AND THEY CAN SIMULATE IT IN THE SHOP. I'M DISAPPOINTED THAT HUMAN SAFETY IS NOT THEIR CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421370August 24, 2011
SEATS
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S HEADREST WAS NOT DESIGNED PROPERLY AND REMAINED TILTED FORWARD WHILE DRIVING, CAUSING TENSION IN THE NECK AREA. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420279August 16, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
SINCE ABOUT 60,000 MILES, THE CAR IT STALLS OUT. IT CAN STALL GOING 70 MPH DOWN THE INTERSTATE, STALL AT STOP SIGNS, STALL PULLING OUT OF AN INTERSECTION. LAST OCCURRENCE I WAS TRYING TO CROSS A MAJOR HIGHWAY WHEN IT STALLED. I COASTED ACROSS THE HIGHWAY AND IT RESTARTED RIGHT AWAY. IF A CAR HAD BEEN COMING FROM EITHER DIRECTION, WE WOULD HAVE BEEN HIT. I HAVE HAD 4 SENSORS REPLACED AND NOTHING SEEMS TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419070August 12, 2011
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
2006 BUICK LUCERNE. CONSUMER STATES PROBLEM WITH STABILITRAK SYSTEM *TGW THE CONSUMER STATED THE STABILITRAK PROBLEM SUBSIDED FOR ALMOST A YEAR, BUT HAS NOW RETURNED AND IT IS MUCH WORSE. PREVIOUSLY, THERE WERE ONLY ERRONEOUS WARNING LIGHTS AND BEEPS. NOW, THE STABILITRAK SYSTEM IS OCCASIONALLY DECIDING THAT THERE IS A DANGEROUS PROBLEM AND APPLYING THE BRAKES WITHOUT WARNING. THE LIGHT CONTINUED TO ILLUMINATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417078August 4, 2011
POWER TRAIN
VEHICLE WAS LEFT STANDING IN DRIVE BY MISTAKE. IT PROCEEDED WITHOUT A DRIVER AND CRASHED INTO A TREE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10415052July 25, 2011
STEERING
CLUNK IN STEERING WHEN TURNING STEERING WHEEL WHEN PARKED OR MOVING. CAN ALSO HEAR THE CLUNK NOISE WHEN DRIVING ON ROUGH ROADS. THIS IS A PROBLEM THAT DOES NOT GO AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411489July 8, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE ENGINE WOULD VIOLENTLY SHAKE. THE CONTACT TOOK THE VEHICLE TO THEIR MECHANIC AND WAS INFORMED THAT THREE OF THE FOUR ENGINE MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND THE CONTACT WAS INFORMED THAT LATER MODEL YEAR VEHICLES WERE BEING REPAIRED FREE OF CHARGE FOR THE SAME FAILURE. NO REASON WAS PROVIDED AS TO WHY THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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