Buick Lucerne Complaints

943 consumer complaints on file.

#11518248April 21, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2008 Buick Lucerne. The contact stated that while parked, the interior cabin lights became illuminated, and the vehicle failed to start. When the key was turned there was a clicking sound, but no warning lights were illuminated. Additionally, the contact stated that on one occasion, the electric seat independently moved forward while the driver was seated in the seat. The vehicle was towed to an independent mechanic where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513148March 22, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The rear fuse box burned out the fule pump relay because of the metal hooks for the seat hit it and pop the fuse out causing it to ark and burn out. I had to have the fule pump replaced twice as that what I was told at auto shops. Going on line was the only reason I found out about the fuse box. After my car died and wouldnt start, opened the casing and sure enough the fule pump housing was completely burned. So now after replacing two fule pumps my emergency money is gone and who knows how long it will before am able to buy a 400$ fuse box with probably another couple hundred in labor to change it out. All because there was to much metal on the seat hooks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510367March 6, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE
The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 70 MPH, the fuel pump relay overheated and burned the fuse box. The accelerator pedal and steering wheel became inoperable. The contact was able to control the vehicle and park the vehicle. There were no warning lights illuminated. The contact replaced the relay, but the vehicle failed to start. The contact called the local dealer and was advised to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508135February 20, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I have 2006 buick lucerne.i paid over 800 dollars get brakes fixed.now they saying messed up again power steering messed up.the front passenger side where tire hits bump makes nise like strut.power steering fluid leaking brake fliud leaking.air bags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507455February 15, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The fuse box or fuse holder under the back seat had the fuel pump relay fail due to pressure on the fuse box lid from the seat above it. This is a known issue by Buick as they keep the fuse box in stock (for about $300) I have owned two similar Lucernes with this issue. The fuel pump relay caused enough heat to melt into the fuse box, causing a disconnection. This caused the fuel pump to stop pumping, causing the car to stop running. The problem can be confirmed by calling any Buick dealer. I'm sure they have had several examples of this issue besides my pair. There are many examples mentioned on the internet, as well as videos as to how to fix it. There are no warning lamps prior to the failure. The engine dies and refuses to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503050January 22, 2023
ELECTRICAL SYSTEM, ENGINE
My power steering went out so my mechanic checked it out and said my pump went out so I bought a new power steering pump and pulley had it put on and that didn't fix the problem. The next day I went out of town to visit family and my car caught on fire due to the power steering fluid leaked all out on the motor and got hot enough to catch on fire. then my ignition stoped going all the way in park so I would have to disconect my battery cables so that it wouldn't run my battery down. The car wouldn't go all the way up in park making the ignition key wouldn't turn back far enough to shut my car off and lights
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11502942January 21, 2023
ELECTRICAL SYSTEM
Fuel pump relay keeps burning out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497220December 13, 2022
ELECTRICAL SYSTEM
The contact owns a 2011 Buick Lucerne. The contact stated that after several attempts the vehicle failed to start-up without warning. Upon investigation, the contact linked the failure to the circuit board which was in the rear back seat. The contact stated that the rear seat latches had rubbed against the circuit box, causing the circuit to overheat. The circuit board was replaced. The contact then stated that upon entering his vehicle while in a parking lot, blueish colored smoke was coming from the vehicle. The contact removed the back seat and saw that the circuit board had started melting. The Police were first called to the scene and the Fire Department then arrived and was able to extinguish the smoke before the circuit board caught on fire. Neither a Police report nor a Fire report was filed. The vehicle was towed to the dealer where it remained. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497249December 13, 2022
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
The fuel pump relay keeps getting hot and burning, causing the car to not start or loosing power while driving. Lost power going up a hill and around curve with no place to pull over. Could have been hit when car died in blind spot in road. Looked it up and other people on line are saying it is the seat clips hitting fuse box causing short circuit in fuse box and damaging fuse box. People said they thought it was fuel pump but still had same problem after replacing fuel pump. A lot of upset people on line saying there should have already been recall on this problem. Have had 2 mechanics look at it. Have bought 3 relays. Afraid to drive car if it will start, fear of loosing power in middle of road and getting killed. Not to mention could cause fire since fuse box and battery are under back seat.. Genius engineer, I'll tell you! Don't know if I can ever completely trust this buick again. Never had anything like this happen to any car I've ever owned.Something needs to be done. Recall Recall Recall !!!!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490744October 25, 2022
ELECTRICAL SYSTEM
When I am driving my vehicle will just stall. If I do not let my car run for at least 5-10 minutes before I go anywhere it will stall out on me not long after. It has stalled on the highway, even a few times with my 6 year old in the vehicle. After it stalls out a lot of times I have to park it, turn it off, open my door/shut it, then wait for the inside light go out before I try to start it back up. It does start back up after I let the light go out but not everytime. I have sat there for 30 minutes to an hour more than 3 times. Now i do not have control of any of the master controls for the windows or locks. I have to lock my door manually now. I was told that it could be from my ignition switch which I know there was a recall on before. I would like another recall for this issue and for it to be fixed before something not so good happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482651September 2, 2022
AIR BAGS
The contact owns a 2006 Buick Lucerne. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476076July 27, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2009 Buick Lucerne. The contact stated while parked, the vehicle was not able to be started. There was no warning light illuminated. The vehicle was towed to the dealer. The dealer diagnosed a failure with the fuse box. Additionally, the fuel pump relay was melted. The vehicle was currently being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 71,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473157July 9, 2022
AIR BAGS
passenger air bags are not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464545May 13, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The fuel pump relay kept burning out. And caused the fuse box terminal heat damage. Almost started on fire and started smoking. Vehicle stalled out on the freeway and the Dept of Public safety towed my vehicle off the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462637April 28, 2022
ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS, ELECTRICAL SYSTEM
The contact owns a 2010 Buick Lucerne. The contact stated that while the rear seat was occupied, it was raised up on the battery and fuse box, causing the fuse relay to short circuit. While driving, the vehicle stalled without warning. The vehicle was taken to the local dealer where it was diagnosed that the fuse box and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458471March 26, 2022
ELECTRICAL SYSTEM
The crank shaft sensor went out and caused the steering and brakes to go out. It took out all communications with the car. I had had intermittent problems with it as it went out, and it didn't throw a code showing what the problem was. (I took it to AAMCO once and Goodyear twice before they could identify the problem.) (Some Buick dealers do not work on cars over 10 years, and some do not use off-market parts when GM has chosen to stop making replacement parts, such as the rack and pinion/steering gear. Their goal is to sell cars, not maintain.) At 150,000+ miles, sensors go out, and I expect to replace them. What I don't expect is deliberate design that will cause the vehicle to be or cause damage(d). This is a design flaw by GM and I wonder how many mystery crashes can be related to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456337March 11, 2022
ENGINE
Engine coolant leak at engine timing belt cover per repair service. Not available for inspection , already had repaired (see attached invoice). Had to pull over on busy major roadway due to high temperature warning on temperature gauge. Problem confirmed by service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454316February 27, 2022
ELECTRICAL SYSTEM
Fuse box melted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449038January 26, 2022
ENGINE
The car cuts off whwn you're driving it without warning. I have had the crankshaft position sensor replaced two times and it continues to fail. There are even reports in the internet that list this as a problem with this vehicle. I am afraid that someone will hit me from the rear and cause me injury or death. I am about to have this sensor replaced for a third time. It's absolutely ridiculous that I have to keep spending money out of my pocket for the same thing over and over again. This incident is a continual problem. It doesn't matter if you're stopped or driving it just happens out of the blue with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448734January 24, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Fuel pump relay under vehicles back seat fried out due to the back seat hitting the fuse box cover and grounding out the fuel pump relay. My child was in the back seat and said there was smoke coming from the back seat and the fuse box nearly caught on fire. After reading online I am appalled that this has not been recalled yet. There was 0 warning, no lights on dash, I did not file a police report or do anything with my insurance as there was no accident. Just a car bomb manufactured by GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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