Buick Lucerne Complaints

943 consumer complaints on file.

#10609948July 11, 2014
WHEELS
MANUFACTURE'S SUPPLIED CHROME WHEELS HAVE DEFECTIVE CHROME PLATING ALLOWING THE CHROME TO FLAKE OFF BREAKING THE SEAL WITH THE TIRE RESULTING IN THE TIRE LOSING AIR PRESSURE AND SUBSEQUENT DRIVE-ABILITY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609262July 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE CODES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607494July 1, 2014
AIR BAGS
I RAN OFF ROAD AND HIT A TREE. NOTED WHITE SMOKE BUT AIRBAG DID NOT DEPLOY. SEAT BELT IN USE. ONLY MINOR INJURIES. INSURANCE COMPANY TOTALED CAR. REPORTED INCIDENT TO GM. THEY REPLIED WITH PHONE NUMBER WHICH LED TO VOICE MAIL AND NO ANSWER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10605386June 23, 2014
ELECTRICAL SYSTEM
I HAVE A 2008 BUICK LUCERNE. I HAD APPROXIMATELY 78,200 MILES ON THE CAR. IN DECEMBER 2013 I WAS PLAYING MUSIC IN MY VEHICLE WITH OUT THE CAR BEING ON. THE CAR BATTERY WAS DRAINED BUT, WHAT SURPRISING TO ME WAS THE FACT THAT I COULDN'T GET THE KEY TO MOVE (UP OR DOWN/ IN OR OUT ) THE IGNITION . AFTER WAITING 45 MINUTES FOR AAA, ALL IT TOOK WAS A JUMP, AND THE KEY WAS RELEASED . SO I *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605410June 23, 2014
ELECTRICAL SYSTEM
IN DECEMBER OF 2013 I WAS PLAYING MUSIC IN MY VEHICLE, ( 2008, BUICK LUCERNE) THE BATTERY GOT GO DRAINED. THE THING THAT SURPRISED ME WAS THE FACT THAT AFTER, THE BATTERY WAS DRAINED THE IGNITION CEASED. I COULDN'T MOVE THE KEY UP/DOWN OR IN/OUT OF THE IGNITION. I THINK THAT THIS COULD HAVE BEEN VERY SERIOUS IF I HAD LOST POWER ON THE HIGH WAY. (ALTERNATOR OR BATTERY) WHEN AAA CAME ON THE SCENE AS SOON AS THEY HOOKED UP MY VEHICLE TO A PORTABLE BATTERY AND, TURNED IT ON THE KEY WAS RELEASED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604790June 20, 2014
ENGINE
INITIALLY THE AUTO HESITATED AND THEN ACCELERATE. REPORTED TO DEALER ON 09/18/06. MILEAGE WAS 7,291.. THEN THE AUTO WOULD STALL WHEN DRIVING AT VARIOUS SPEEDS, AT ONE TIME AT 60 MPH ON THE GARDEN STATE PARKWAY. VARIOUS FIXES BY THE DEALER FAILED TO STOP THE PROBLEM. HAVE ALL DOCUMENTATION. IN TOUCH WITH GM ON 06/13/2014 AND ADVISED TO AGAIN BRING BACK TO THE DEALER. (KERBECK BUICK ATLANTIC CITY NJ.). THE GM REP (([XXX]?) THEN SAID GO TO ANOTHER DEALER IF NOT SATISFIED. GOING TO DEALER ON NEXT WEEK. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599159June 18, 2014
AIR BAGS, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES FAILED TO RESPOND WITHOUT WARNING. THE FAILURES CAUSED THE CONTACT TO CRASH AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED FROM THE CRASH THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THE AIRBAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BROKEN BONES, DISLOCATED ANKLE, AND A BROKEN WRIST. THE PASSENGER SUSTAINED INJURIES TO THE RIBS. UPDATED 09/10/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10597690June 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE WHEN IT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONT FENDER AND BALL JOINT WERE DAMAGED. ADDITIONALLY, THE DRIVER'S SIDE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNINJURED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. UPDATED 8/15/14*CN UPDATED 08/26/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596847June 7, 2014
LATCHES/LOCKS/LINKAGES
DOOR LOCKS JAM AND CAN'T OPEN DOOR. LOCKS CAN NOT BE MANUALLY OPENED. LOCKED IN VEHICLE. REPORTED 8/21/08 AND FIXED. 2/16/10 BROKE AND I HAD TO PAY $400. 6/25/13 BROKE 3RD TIME AND GM REFUSED TO REFUND ME $400 AND SAID VEHICLE HAD TOO MUCH MILEAGE. I WAS TOLD TO BUY A NEW CAR. NUMEROUS REPORTS OF FAULTY LOCKS ON INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596495June 5, 2014
WHEELS
CHROME IS PEELING OFF THE WHEELS AND CAUSING FAILURE TO MY TIRES....HAVE A LONG RECORD OF REPAIRS WITH THE GM DEALER WHERE I BOUGHT MY CAR FOR THESE REPAIRS TO KEEP THE AIR IN MY TIRES. NEED NEW TIRES AND IM AFRAID TO INVEST $700 IN TIRES BECAUSE OF THIS ISSUE???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595724June 3, 2014
STEERING
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER WATER, THE POWER STEERING INTERMITTENTLY MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595923June 3, 2014
ELECTRICAL SYSTEM
I HAVE A 2007 BUICK LUCERNE, 69,000 MILES. BACK DOOR COULD NOT BE OPENED, PASSENGER TRAPPED INSIDE. CONTACTED GM, AS I FELT THIS WAS A SAFETY CONCERN. I WAS TOLD TO GO TO BUICK DEALER & WAS A GIVEN INCIDENT NUMBER WHICH THEY PROVIDED TO MY BUICK DEALER. THIS HAS BEEN A PROBLEM WITH MANY BUICKS FOR YEARS & THEY WILL DO NOTHING. THE REPAIR WAS $400 FOR A LOCK REPLACEMENT ON THIS ONE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594776May 29, 2014
TIRES
ONE TIRE SHREDDED AT 70 MPH WITH LESS THAN 12,000 MILES ON THEM. HAD FULL PRESSURE ONE MOMENT AND FAILED THE NEXT. I NOTICED ALL 3 OTHER TIRES DEVELOPED BUBBLES CLOSE TO THE TREAD AND 2 OTHERS STARTED LEAKING A WEEK LATER. SUMITOMO DEALER LOCALLY REFUSED TO REPLACE OR HONOR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594201May 27, 2014
VEHICLE SPEED CONTROL
WHILE ACCELERATING ON THE ON RAMP TO A BUSY INTERSTATE HIGHWAY, ACCELERATOR PEDAL STUCK TO FLOOR. (NO FLOOR MATS OR OTHER ITEMS WERE IN THE ANY WAY RESPONSIBLE FOR THIS.) CAR CONTINUED ACCELERATING, AND PEDAL CONTINUED TO STICK TO THE FLOOR DESPITE REPEATED ATTEMPTS TO GET IT TO RELEASE. RPM'S WERE OVER 4500. SINCE I COULDN'T GET THE ACCELERATOR PEDAL TO RELEASE, I SHIFTED TO NEUTRAL. ABOUT 20 SECONDS AFTER SHIFTING, RPM'S WENT DOWN TO NORMAL AND PEDAL RELEASED. AT THAT TIME I COULD GET THE CAR TO SLOW DOWN TO A NORMAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594231May 27, 2014
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STARTED THE IGNITION AND A FEW MOMENTS LATER THE ENGINE STALLED. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE BURNED FUEL PUMP RELAY SWITCH. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10593646May 23, 2014
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE TRAVELING 55 MPH, THERE WAS A BURNING SMELL THROUGHOUT THE VEHICLE. A PRIVATE MECHANIC REPLACED THE STARTER RELAY SWITCH; HOWEVER WHEN THE CONTACT STARTED THE VEHICLE THE FOLLOWING DAY THE FUSE BOX WAS BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593481May 22, 2014
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE TIRES WOULD LOOSE AIR PRESSURE. THE FAILURE OCCURRED ON EIGHT DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN FOR A DIAGNOSIS WHERE IT WAS INFORMED THAT THE BEADS ON THE RIMS WERE DETERIORATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,300. UPDATED 08/12/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592996May 21, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK WHEN USING THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 8/11/14*CN UPDATED 08/22/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593256May 21, 2014
ELECTRICAL SYSTEM
CAR DIED WHILE DRIVING IT. LOST POWER STEERING AND BRAKES. HAD CAR TOWED TO DEALER. IT WAS DIAGNOSED AS HAVING A FAULTY IGNITION MODULE. I WAS LUCKY I WAS NOT ON A HIGHWAY AT HIGH SPEED. GIVEN THE COMPANY RECALLS ON IGNITION PARTS ON OTHER NAME PLATES, IT IS LIKELY THAT THE BUICK'S ARE ALSO SEEING IGNITION PROBLEMS AND FAILURES BUT GM HAS NOT ISSUED A RECALL FOR THIS CAR PLATFORM. I HOPE THAT NO ONE IS SERIOUSLY INJURED OR KILLED BEFORE THIS DEFECTIVE PART IS RECALLED. I CONSIDER MYSELF LUCKY. UPDATED 10/16/14 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588167May 13, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT NOISES EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 84,400. THE VIN WAS NOT PROVIDED. UPDATED 7/31/14*CN THE OIL PRESSURE SENDING UNIT FAILED BY LEAKING OIL. UPDATED 08/07/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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