Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10713937April 30, 2015
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ON OUR LACROSSE STAY ON EVEN WHEN THE IGNITION IS OFF. WE HAVE TO PULL THE FUSE OR DISCONNECT THE BATTERY TO TURN THEM OFF. THE HIGH BEAM HEADLIGHTS AND BRAKE LIGHTS DON'T WORK AT ALL. NOT SURE WHAT THE ISSUE COULD BE AND WE CANNOT DRIVE THE CAR WITH OUT BRAKE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713596April 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE TRAVELING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IGNITION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 8/10/15*CN UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713282April 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) IN JANUARY OF 2015; HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713381April 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS FAILED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/29/15*CN UPDATED 9/24/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713385April 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. MA 08/17/2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712934April 26, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWNHILL, IN MOUNTAINS, I WAS TURNING RIGHT ON A CURVE AT 60 MPH WHEN I LOST ALL ACCELERATION. THE VEHICLE SLOWED TO APPROXIMATELY 30 MPH IN ABOUT 10 SECONDS. THE MOTOR WAS STILL RUNNING BUT AT AN IDLE SPEED. AFTER ABOUT 15 SECONDS, THE ACCELERATOR STARTED WORKING AGAIN. CARS WERE BEHIND ME HONKING, IT SCARED THE --- OUT OF ME. THE NEXT TIME IT HAPPENED (4.23.2015), I WAS CHANGING FREEWAYS, TURNING TO THE RIGHT AT ABOUT 30 MPH, THE ACCELERATOR AGAIN STOPPED WORKING WITH 4 CARS BEHIND ME, ONE ALMOST HIT ME IN THE REAR, THERE WAS NO PLACE TO PULL OFF TO. THEN AFTER ABOUT 15 SECONDS THE ACCELERATOR STARTED TO RESPOND AGAIN, SO I COULD DRIVE AGAIN, I TOOK IT TO THE DEALER AND INFORMED THEM WHAT HAD HAPPENED, THEY TOLD ME THAT THEY HAD NOT HEARD OF ANY PROBLEM AS I REPORTED. THEY DID AN INSPECTION OF THE VEHICLE, CHECKED CONNECTIONS OF WIRING. I INFORMED THEM OF THE SAME PROBLEMS REPORTED ON THE INTERNET THAT I FOUND, THEY SAID YOU CAN'T BELIEVE EVERYTHING YOU READ ON THE INTERNET? THEY COULD NOT DUPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712634April 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE MAIN WIRING HARNESS UNDER THE HOOD CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND TAKE THE VEHICLE TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FIRE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10712404April 23, 2015
EXTERIOR LIGHTING
DRIVING ON BACK ROADS AT NIGHT AND BOTH MY HEAD LIGHTS WENT OUT. PULLED OVER TO TRY AND GET THEM BACK ON OR FIGURE OUT THE PROBLEM AND COULDN'T. HAD TO DRIVE WITH HIGH BEAMS ON CAUSING PROBLEMS FOR OTHER DRIVERS AND MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712058April 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT NIGHT AT APPROXIMATELY 70 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706317April 17, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705710April 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED TO ILLUMINATE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705378April 13, 2015
EXTERIOR LIGHTING
I WAS DRIVING EARLY IN THE MORNING TO WORK AND HAD MY LIGHT SWITCH ON AUTO AND MY HEADLIGHTS JUST RANDOMLY SHUT OFF THEN 10 MINS LATER CAME BACK ON. IT DOES THIS INTERMITTENTLY SINCE AND IT'S A MAJOR PROBLEM I HAVE CHILDREN IN MY VEHICLE AND IT'S VERY DANGEROUS. WHEN THE LIGHTS GO OUT MY BRIGHTS STILL WORK AND ALL INTERIOR LIGHTS WORK HOW EVER THE HEADLIGHTS DO NOT WORK THEN COME BACK ON AFTER A SHORT WHILE I ALSO SMELL A BURNING SMELL BY THE HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705466April 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE CONTACT INDEPENDENTLY REPLACED THE HEAD LAMP BULBS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD LAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705121April 11, 2015
UNKNOWN OR OTHER
SERVICE ANTI THEFT STARTING DISABLED INTO BUICK SERVICE DEPT 5 TIMES EVEN AFTER NEW ANTI THEFT MODULE AND BCM REPLACED STILL WILL NOT START GM AND BUICK DEALER NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704292April 7, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MORE THAN ONCE WHERE THE RELAY SWITCH WAS REPLACED FOUR TIMES BUT THE FAILURE RECURRED. IN ADDITION, THE MECHANIC DIAGNOSED THAT THE HEADLAMP DRIVER MODULE FAILED AND THE DAYTIME RUNNING LIGHTS FAILED TO ILLUMINATE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) BUT THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,615.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703932April 6, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE MORE THAN THREE MONTHS BEFORE THE RECALL NOTIFICATION WAS RECEIVED. THE CONTACT WAS INFORMED THAT THERE WAS CURRENTLY NO PERMANENT REMEDY TO REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE REMEDY WAS STILL UNDER DEVELOPMENT. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE RECALL REPAIR. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 5/20/15*CN UPDATED 10/4/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702647April 6, 2015
EXTERIOR LIGHTING
2006 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD LAMP CONTROL MODULE REPLACEMENT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703762April 5, 2015
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TOOK MY CAR IN FOR REGULAR SERVICE, MY WIFE DROVE IT HOME, THE CAR DIED AFTER 8 MILES. SHE SLOWED FOR STOP LIGHT, CAR SUDDENLY DIED. ELECTRICAL SYSTEM WENT CRAZY, CAR LOST POWER, DIED. I BACKTRACKED TO HELP,. I TRIED STARTING THE CAR BUT DIDN'T HAVE ANY COMPRESSION. I CALLED DEALER, THEY SENT TOLL TRUCK. ACCORDING TO THEM, THEY CHECKED IT, DROVE IT A FEW TIMES, SAID COULDN'T FIND ANYTHING WRONG, CALLED GM FOR HELP. THE DEALER'S SERVICE REP SAID GM TOLD THEM HEARD OF SIMILAR INCIDENTS IN LACROSSE. GM RECOMMENDED THEY APPLY LUBRICANT CABLES CONNECTING TO ECM. DID SO. HAD 3 PEOPLE TEST DRIVE CAR, SAID OPERATING FINE. RECEIVED CALL FROM DEALER STATING PROBLEM CORRECTED,CAR GOOD TO GO. PICKED UP CAR IN COMPANY MECHANIC FRIEND. REP EXPLAINED WHAT THEY DID, CHECKED ALL ELECTRICAL CIRCUITS, BREAKERS, CONNECTIONS, ETC AND EVERYTHING APPEARED TO BE WORKING FINE. TOLD HIM THAT MY WIFE DIDN'T FEEL SAFE DRIVING THE CAR NOW BECAUSE OF INCIDENT AND HE SAID CAR SHOULD BE FINE FOR AT LEAST 5 YEARS. I ASKED WHAT IF FIX IDIDN'T WORK? HE SAID THAT IT WOULD PROBABLY REQUIRE A NEW ECM. WELL, CAR DIED AGAIN YESTERDAY, APRIL 4, ABOUT 1:30 PM WHILE DRIVING WITH MY WIFE TO OUR SON'S HOUSE. WAS GOING ABOUT 40 MILES/HR AFTER EXITING HIGHWAY, CAR STARTING STALLING, JERKING AND ALL OF THE CONSOLE LIGHTS WERE GOING CRAZY. CHECK ENGINE LIGHT WENT ON, A SERVICE STABILITY TRACK WARNING AND THE KEY SYMBOL APPEARED ON CENTER CONSOLE, IT DIED COMPLETELY. TRIED RESTARTING IT BUT IT WOULDN'T. WAITED FOR TRAFFIC TO PASS, THEN I ROLLED CAR BACKWARDS TOWARD THE CURB TO GET OUT OF TRAFFIC LANES. I WAITED A FEW MINUTES AND THEN STARTED THE CART AGAIN. I WENT A FEW HUNDRED FEET, THEN IT DIED AGAIN. I DID THIS 3 MORE TIMES UNTIL GETTING TO MY SON'S HOUSE WHERE I WAS ABLE TO PARK IT. I CALLED THE DEALERSHIP ABOUT 20 MINUTES LATER, THE SERVICE DEPARTMENT HAD ALREADY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703455April 3, 2015
STEERING
I HAVE A 2006 LACROSSE WITH 28,000 MILES - THERE WAS A RECALL FOR THE IGNITION SWITCH THAT WAS REPAIRED A FEW MONTHS EARLIER; THEN THERE WAS A WHINING NOISE WITH THE STEERING - HAD TO HAVE THE STEERING GEAR REPLACED; AT THE SAME TIME, THE MODULE/COIL WENT BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703048April 1, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 5/19/15*CN UPDATED 7/1/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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