Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10689355March 19, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO CUSTOMER REIMBURSEMENT REQUEST FORM FOR IGNITION RECALL. *SMD THE CONSUMER STATED THE HEADLIGHTS WOULD GO OUT WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695413March 19, 2015
EXTERIOR LIGHTING
OUR HEADLIGHTS/DAYTIME RUNNING LIGHTS JUST QUIT WORKING AS WE WERE DRIVING. WE WERE ABLE TO SAFELY PULL OVER AND USE THE HIGH BEAMS. THIS HAS BEEN AN ISSUE FOR OVER A YEAR NOW. SOMETIMES THE REGULAR HEADLIGHTS WORK AND SOMETIMES THEY DON'T. ALL OTHER LIGHTS WORK FINE SO WE HAVE BEEN INTERMITTENTLY DRIVING WITH JUST HIGH BEAMS ONLY. WE WERE EXCITED TO FIND OUT THAT THIS ISSUE HAS BEEN RECALLED ON OUR MAKE AND MODEL AND YEAR UNTIL WE LATER FOUND OUT THAT OUR VIN NUMBER WAS NOT AFFECTED. I FIND HIS IS VERY STRANGE!!! IT SURE SEEMS LIKE IT WAS AFFECTED TO ME!!! I CALLED GM RECALL HELP LINE AND THERE IS APPARENTLY NOTHING I CAN DO ABOUT THIS. I WOULD THINK SAFETY WOULD BE A CONCERN FOR YOUR CUSTOMERS. I WOULD ALSO THINK YOU WOULD LIKE TO KNOW IF OTHER VEHICLES WERE AFFECTED. I WOULD LIKE FURTHER RESEARCH ON ADDITIONAL VEHICLES AS IT IS OBVIOUS THAT OTHER VEHICLES HAVE BEEN AFFECTED. PLEASE FOLLOW UP WITH ME REGARDING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695151March 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM AND DAYTIME RUNNING LIGHTS FAILED. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT A REMEDY HAS YET TO BE DETERMINED TO PREVENT THE DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AS A COURTESY, THE DEALER REPLACED THE DAYTIME RUNNING LIGHTS WITH THE SAME DEFECTIVE PART HOWEVER, TWO WEEKS LATER THE LIGHTS FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694875March 17, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) IN JANUARY OF 2015; HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED ON MULTIPLE OCCASIONS. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694941March 17, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RELAYS IN THE FUSE BOX WERE BURNED OUT AND NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THAT THE BATTERY DRAINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VIN WAS INCLUDED IN THE RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694992March 17, 2015
SERVICE BRAKES
I PURCHASED THIS CAR FROM ANOTHER CAR DEALER IN EARLY JULY 2014 WITH 19,000 MILES. I NOTICED THAT THE VEHICLE SEEMED TO BE SLUGGISH ON ACCELERATION. I FIRST THOUGHT IT WAS THE ELECTRONIC PARKING BRAKE NOT RELEASING. AFTER DOING SOME RESEARCH I FOUND ANOTHER CASE WHERE SOME ELSE HAD THEIR CAR IN FOR THE SAME ISSUE. THEY SAID IT WAS THE BRAKE PEDAL BUSHING NOT ALLOWING THE PEDAL TO DISENGAGE THE BRAKES ONCE THEY WERE APPLIED. I WAS TOLD TO DRIVE TO THE DEALER EVEN THOUGH I TOLD THEM IT WAS UNSAFE. BY THE TIME MY WIFE DROVE THE CAR IN THE BRAKES WERE ABOUT TO CAUGHT FIRE BECAUSE THEY WERE NOT RELEASING. THEY REPLACED THE BUSHING AND TURNED THE ROTORS THAT SHOULD HAVE BEEN REPLACED. I AM TAKING IT BACK INTO THE DEALERSHIP FOR WARRED ROTOR WOULD BE MY BEST GUESS; THIS IS A FIRE HAZARD WAITING TO HAPPEN. THERE WAS NO FIRE BUT IF SHE WOULD HAVE DRIVEN ANOTHER 10 MILES THE BRAKES WOULD HAVE BEEN ON FIRE. I ARRIVED AT THE DEALERSHIP TWENTY MINUTES AFTER MY WIFE AND THE BRAKES WERE VERY HOT AND SMELLED THE SAME. I CHECKED YES ON FIRE BECAUSE THERE WOULD HAVE BEEN ONE SHORTLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10694398March 15, 2015
AIR BAGS
WHILE DRIVING ON A MAJOR ROAD IN FLORIDA, THE AIRBAG LIGHT CAME ON, THE INSTRUMENT PANEL OF MY 2008 BUICK LACROSSE. THERE WAS A PASSENGER IN THE SEAT AT THE TIME & HAD THEIR SEAT BELT FASTENED. THIS OCCURS EVEN IF NO ONE IS SITTING IN THE PASSENGER SEAT. THE AIRBAG LIGHT WILL GO ON AND OFF INTERMITTENTLY AT ANY SPEED, EVEN WHEN SITTING STILL AT A LIGHT, WHETHER THERE IS A PASSENGER IN THE SEAT OR NOT. I BELIEVE THIS TO BE A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694125March 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. AFTER THE VEHICLE WAS STARTED, THE HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690381March 11, 2015
EXTERIOR LIGHTING, AIR BAGS
2006 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO INSTRUMENT PANEL WARNING AIRBAG LIGHT MALFUNCTION. *SMD THE CONSUMER ALSO STATED THE HEADLAMP DRIVER MODULE WAS NOT OPERATING PROPERLY AND NEEDED TO BE REPLACED. THE CONSUMER RECEIVED A RECALL NOTICE AFTER SHE PAID FOR THE REPAIRS. UPDATED 09/23/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693607March 11, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE FRONT STABILIZER BAR HAD CRACKED ON EACH END WHERE THE BOLTS WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693203March 10, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS TURNED OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/13/15*LJ THE CONSUMER STATED EACH TIME THE LIGHTS WENT OUT, IT WOULD BE FOR A FEW MINUTES BEFORE THEY CAME BACK ON. UPDATED 6/29/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693249March 10, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY LIGHTS GO OUT AND DON'T COME BACK ON. I HAVE TO DRIVE WITH MY HIGH BEAMS AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693044March 9, 2015
STEERING, SUSPENSION, SERVICE BRAKES
I WAS MAKING A LEFT TURN AND THE CAR ACCELERATED TOWARDS THE RIGHT TOWARDS A CURB ON A RESIDENTIAL STREET AND STEERING WHEEL AND CAR WHEELS LOCKED UP. I COULD NOT TURN THE WHEELS AND THE STEERING LOST ITS POWER BRINGING THE CAR TO SLAM INTO THE CURB. I HAD NO CONTROL OF STEERING OR TURNING THE WHEEL OF THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10693059March 9, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE'S EXTERIOR LIGHTS SEIZED AND ALL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671066March 9, 2015
ELECTRICAL SYSTEM
2005 BUICK LACROSSE. CONSUMER WRITES ON BEHALF OF PARENTS VEHICLE IGNITION RECALL PROBLEMS. *SMD THE CONSUMER STATED HIS PARENTS NOTICED THE DOOR LOCKS WERE NOT LOCKING PROPERLY. PRIOR TO THE FIRST VISIT, WHEN THE VEHICLE WAS PUT IN PARK, ALL OF THE DOORS WOULD UNLOCK. AFTER THE FIRST VISIT, THEY WOULD HAVE TO SHUT THE VEHICLE OFF, REMOVE THE KEY AND AFTER REMOVING THE KEY ALL OF THE DOORS WOULD UNLOCK. AFTER THE SECOND VISIT, THE DOORS WORKED PROPERLY, BUT WHEN THE CONSUMERS MOTHER WENT TO START THE VEHICLE WITH THE REMOTE START THE FOLLOWING MORNING, IT DID NOT WORK. THE REMOTE START WORKED PRIOR TO THE RECALL. AFTER THE THIRD VISIT, THE CONSUMERS FATHER WAS GIVEN TWO KEYS AND TWO TRANSMITTERS. THE DEALER INFORMED HIM, THEY COULD NO LONGER HELP HIM AND THE ONLY WAY THE PROBLEM COULD BE CORRECTED WAS TO PURCHASE TWO NEW KEYS, TWO NEW TRANSMITTERS AND THE REPROGRAM EACH AT A COST OF $ 390.00. THE CONSUMERS PARENTS CALLED ANOTHER DEALER AND WAS QUOTED A PRICE A $100 CHEAPER. THE VEHICLE WAS REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692953March 9, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO WORK WITH NO WARNING. THE CONTACT MENTIONED THAT AS THE FAILURE PROGRESSED, THE CONTACT HAD TO APPLY THE HIGH BEAMS AS AN INTERIM FIX DUE TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE AND WAS STILL UNDER DEVELOPMENT. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692023March 4, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS HAD POOR VISIBILITY INTERMITTENTLY. AS A RESULT, THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691900March 3, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLAMP DRIVER MODULE BURNED A HOLE IN THE ENGINE FUSE BOX. THE HDM IS NOW FUSED INTO THE FUSE BOX AND CAN'T BE PULLED OUT TO REPLACE IT. RECALL 14V-755 WILL REPLACE THE HDM. BUT THE GM SAID I HAVE TO PAY FOR THE REPLACEMENT OF THE FUSE BOX. THE HDM FAILED AS THE RECALL SAID. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10691547March 2, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW-BEAM LIGHTS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. UPDATED 04/07/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668007February 25, 2015
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2012 BUICK LACROSSE. CONSUMER RECEIVED RECALL FOR VEHICLE AND IS REQUESTING REPAIRS. *TA THE ENGINE LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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