Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10721181May 23, 2015
EXTERIOR LIGHTING
I WAS DRIVING BACK FROM GEORGIA AT 4:30 AM PITCH DARK AND MY HEADLAMPS CUT OFF. I WAS NEXT TO A SEMI AND ALMOST CRASHED INTO HIM. I HAD TO USE MY BRIGHTS BUT COULD NOT FIGURE OUT HOW TO KEEP THEM ON SO I HAD TO KEEP FLASHING THEM TO SEE. SINCE THEN I'VE HAD TO DRIVE AT NIGHT TONIGHT ON MAY 23, 2015 AT 9 PM AND MY LIGHTS DO NOT COME ON AT ALL NOW. THE ONLY WAY TO GET HOME ONCE AGAIN WAS TO DRIVE WITH MY BRIGHTS ON. I HAD MY BROTHER TEST THE LIGHTS AND THEY COME ON AND CUT OFF RANDOMLY AT WILL. THIS IS NOT SAFE AND THEY SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721021May 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. A REMEDY HAD YET TO BE DETERMINED FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER STATED WHILE DRIVING, THE HEAD LIGHTS FAILED. THE CONSUMER WAS INFORMED THERE WAS NO PERMANENT FIX AT THE MOMENT. UPDATED 03/08/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717749May 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT A LOW SPEED, THE HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE LOW AND HIGH BEAM HEAD LAMP BULBS AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,697.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717256May 19, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLAMPS ACTIVATED, THE LAMPS WOULD SUDDENLY MALFUNCTION AND SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN JANUARY OF 2015, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717000May 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. UPDATED 7/28/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717173May 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT 55 MPH, THE LOW BEAM HEADLIGHTS AND THE LIGHTS ON THE INSTRUMENT PANEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HDM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716934May 17, 2015
EXTERIOR LIGHTING
WHILE DRIVING ON THE INTERSTATE AT 9:33PM I NOTICED MY AUTOMATIC HEADLIGHTS HAD SWITCHED OFF, AFTER NOTICING OTHER DRIVERS FLASHING THEIR HEADLIGHTS TO WARN ME, I HAD TO USE MY HIGH BEAMS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716774May 15, 2015
UNKNOWN OR OTHER
THE DRIVERS DOOR FAILS TO UNLOCK WITH CAR IN PARK AND IGNITION OFF. AN INTERNET SEARCH INDICATES THIS IS A COMMON ISSUE WITH THIS VEHICLE. THIS ISSUE IS NOT ADDRESSED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716573May 14, 2015
STEERING, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. ON AUGUST 24, 2014, WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK, KNEE, AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKAGE YARD BY A PRIVATE TOW COMPANY. THE CONTACT RECEIVED A RECALL NOTIFICATION AFTER THE CRASH OCCURRED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10715998May 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT HAD THE DEALER PERFORM THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND THE DEALER ONLY REPAIRED THE FILLER FOR THE KEY. THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE AND AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THE MANUFACTURER REPLACED THE IGNITION, BUT CHANGED IT TO JUST THE KEY FILLER. THE CONTACT FELT THAT THE REPAIR WAS INADEQUATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716036May 12, 2015
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
THE AIR BAG INDICATOR LIGHT ON THE DASH KEEPS GOING ON AND OFF, INDICATING THE AIR BAGS ARE OFF, THEN ON. IT DOESN'T MATTER IF SOMEONE IS IN THE PASSENGER SEAT OR NOT. WHEN SOMEONE IS IN THE PASSENGER SEAT, MORE TIMES THAN NOT IT INDICATES THE AIR BAG IS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716048May 12, 2015
ENGINE
AFTER HAVING A GM DEALER (ROBERTS-ROBINSON BUICK GMC - EXCELSIOR SPRINGS, MO.) REPAIR THE FACTORY RECALL KEY ISSUE. THE CAR STILL STALLS AT HIWAY SPEEDS. WAS TOLD IT WAS THE "POWERTRAIN CONTROL MODULE", FINALLY, AFTER 3 VISITS TO THE DEALER. I'VE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ON-LINE WITH OWNERS OF BUICK PRODUCTS SIMILAR OR THE SAME HAVING THE SAME ISSUE. THIS WOULD SEEM TO BE A VERY SERIOUS HEALTH HAZZARD. ALTHOUGH MY DEALER HAS DONE ALL THEY COULD AND HAVE BEEN VERY ACCOMODATING, IT WOULD BE BENEFICIAL TO ALL THAT IS HAVING OR HAS HAD THIS PROBLEM TO GET HELP FROM GM SINCE THIS SEEMS TO BE A VERY WIDE-SPREAD & COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694551May 11, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2006 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEAD LAMP DRIVER MODULE RECALL NOTICE. *SMD THE CONSUMER STATED WHILE DRIVING, THE WINDSHIELD WIPERS STARTED OPERATING ON THEIR OWN. THE CONSUMER STOPPED AND INSPECTED THE VEHICLE AND DISCOVERED SMOKE COMING FROM THE FUSE BOX. HE DISCONNECTED THE BATTERY CABLE, BUT SMOKE WAS STILL COMING OUT. HE REMOVED THE COVER FROM THE FUSE BOX AND A PART OF THE FUSE BOX HAD MELTED AND SMOKE CONTINUED TO COME OUT BUT AFTER A MINUTE IT STOPPED. THE WIPERS EXTENDED OVER THE WINDSHIELD AND WOULD NOT WORK EVEN WHEN THE BATTERY WAS RE-CONNECTED LATER. THE FUSE BOX AND WIRING HARNESS HAD TO BE REPLACED. *JB UPDATED 12/22/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715659May 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 7/16/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715287May 8, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED TAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715365May 8, 2015
ELECTRICAL SYSTEM
WHILE DRIVING, USING THE NAVIGATION SYSTEM FOR DIRECTIONS, THE DISPLAY CHANGED FROM DAY MODE TO NIGHT MODE RENDERING IT UNREADABLE. THE TIME OF DAY WAS AT LEAST TWO HOURS AFTER DAWN AND WAS WAS OVERCAST. THE DISPLAY REMAINED DARK FOR NEARLY AN HOUR. THIS ALSO AFFECTED THE BACKUP DISPLAY AS WELL, RENDERING IT USELESS. THE RADIO WAS ALSO USELESS AS STATIONS COULD NOT BE SELECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715222May 7, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/7/15*CN UPDATED 9/15/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715225May 7, 2015
EXTERIOR LIGHTING
I WAS DRIVING ON THE HIGHWAY AT NIGHT AND THE LOW BEAM LIGHTS WENT OUT. THIS WAS A TERRIFYING EXPERIENCE AS I WAS ON A MAJOR CITY EXPRESSWAY. SHORTLY AFTER THIS INCIDENT THE LOWER BEAM LIGHTS WERE OPERABLE. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714297May 4, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING ALONG WHEN ALL OF A SUDDEN WARNING CAME ON, AND CAR SLOWED ALMOST TO A STOP, GOT MESSAGE ON DASH THAT TRACTION STABILITY WAS A PROBLEM. PROBLEM WENT AWAY AND SEVERAL MONTHS LATER, CAR SLOWED DOWN ON THE GARDEN STATE PARKWAY, HAD TO LEAVE THE ROAD , THE PROBLEM BECAME MORE OF A PROBLEM AS THE MONTHS WENT BY, TOOK TO THE DEALER HAD TO REPLACE THE SENSOR, IT MAY HAVE BEEN RELATED TO THE KEY PROBLEM, WHICH WAS CORRECTED BY THE DEALER SO FAR SO GOOD. NOW THE DOOR LOCKS ARE FAILING, REAR PASSENGER WAS THE FIRST TO GO, NOW FRONT LOCKS NOT WORKING PROPERLY, WHAT IS WRONG WITH THIS BUICK I ONLY HAVE A LITTLE OVER 50,0000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713899April 30, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 170,000. UPDATED 6/11/15*CN UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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