BMW 535i Complaints

536 consumer complaints on file.

#10690684February 25, 2015
ELECTRICAL SYSTEM, ENGINE
AS I WAS LEAVING THE STOP SIGN AND ENTERING THE BUSY INTERSECTION, MY ENGINE SUDDENLY DIED. THE SECOND INCIDENT HAPPENED A FEW DAYS LATER. I WAS DRIVING ABOUT 15 MPH, AGAIN THE ENGINE SUDDENLY DIED.WE TOOK THE CAR TO BMW ENCINITAS FOR ITS FIRST MAINTAINANCE CHECK AND WE DID MENTION THESE TWO SCARY INCIDENTS.THEY RE-ASSURED US THAT EVERYTHING WAS FINE. THE LATEST INCIDENT HAPPENED TWO DAYS AGO, FEB 23 ,2015. MY HUSBAND WAS DRIVING AT ABOUT 15 MPH, AND AGAIN THE ENGINE SUDDENLY DIED AND THE TRANSMISSION WENT INTO NEUTRAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679867January 30, 2015
ENGINE, FUEL/PROPULSION SYSTEM
I DROVE TO WORK AND THE ENGINE LIGHT WAS ON THAT MORNING. THE CAR DROVE AS NORMAL. I WAS DRIVING HOME FROM WORK AT APPROXIMATELY 6:30 P.M ON A BUSY INTERSTATE IN THE MIDDLE LANE TRAVELING APPROX. 65 MPH WHEN THE CAR BEGAN TO SHAKE AND LOSE POWER. IT AUTOMATICALLY SHIFTED INTO NEUTRAL AND LOSE POWER. I HAD TO MANEUVER TO THE SHOULDER IN HEAVY TRAFFIC WITH NO POWER. AFTER TURNING ON MY HAZARD LIGHTS, I WAS ABLE TO SAFELY GET TO THE SHOULDER. THE CAR WAS TOWED HOME. AFTER A FEW DAYS, WE WERE ABLE TO DRIVE IT TO THE REPAIR SHOP (NOT BMW) AND WAS INITIALLY TOLD THAT SENSORS WERE BAD. REPLACED THEM AND A FEW DAYS LATER, THE SAME ENGINE WARNING LIGHT CAME ON AGAIN. THIS TIME I WAS TOLD THAT IT WAS BAD INJECTORS AND THAT THE FUEL IS BURNING TO RICH. BMW HAD PREVIOUSLY REPLACED 2 OF THE INJECTORS ABOUT 2 YEARS AGO. THE CAR ONLY HAD APPROXIMATELY 35K MILES AT THAT TIME AND NEEDED INJECTORS REPLACED. WHY THEY ONLY REPLACED 2, IS INCOMPREHENSIBLE. THANKFULLY, THE CAR WAS UNDER WARRANTY AT THAT TIME, UNFORTUNATELY FOR ME, IT IS NO LONGER UNDER WARRANTY AND NOW I HAVE TO FOOT THE $2K BILL TO HAVE THEM REPLACED. BMW SHOULD BE HELD ACCOUNTABLE TO ITS OWNERS AND REPLACE THESE INJECTORS SINCE THERE ARE SO MANY REPORTED PROBLEMS. THERE IS OBVIOUSLY AN ISSUE WITH THE INJECTORS. THESE CARS ARE NOT INEXPENSIVE TO PURCHASE AND IT IS UNFAIR TO BE STUCK WITH THESE HIGH REPAIR BILLS WHEN THERE IS A KNOW PROBLEM AND REPORTED BY SO MANY BMW OWNERS. FIRST, IT WAS MY WATER PUMP, AND NOW THE FUEL INJECTORS. THIS IS MY SECOND BMW. I PREVIOUSLY OWNED THE 328 AND IT HAD LIFTERS REPLACED AFTER ABOUT 8 MONTHS. I WILL NOT PURCHASE ANOTHER BMW - PROBABLY GO WITH LEXUS! SHAME ON BMW FOR NOT TAKING OWNERSHIP OF THIS PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679789January 29, 2015
FUEL SYSTEM, GASOLINE
PURCHASED A 2009 BMW 535I XDRIVE (VIN# [XXX]) IN MARCH 2013. IN JUNE OF 2013 I BEGAN TO HAVE ISSUES WITH THE FUEL SYSTEM. THE CAR WAS BROUGHT TO MY LOCAL BMW DEALER AND I WAS TOLD THERE WAS AN ISSUE WITH ONE OF THE FUEL INJECTORS. THEY INDICATED THE INJECTORS WERE UNDER RECALL HOWEVER MY CAR HAD ALREADY HAD THE RECALL COMPLETED. UNDER FURTHER INVESTIGATION IT CAME TO LIGHT THAT ONLY THREE OF THE SIX INJECTORS WERE REPLACED UNDER THE PRIOR RECALL WORK. THE DEALERSHIP REFUSED TO REPLACE THE BAD INJECTOR UNDER THE RECALL EVEN THOUGH IT WAS NOT ONE OF THE ONES REPLACED UNDER THE ORIGINAL WARRANTY WORK. THEY INDICATED THEY CONTACTED BMWNA AND THAT THEY REFUSED TO APPROVE THE REPLACEMENT OF THE INJECTOR EVEN THOUGH IT WAS NOT DEALT WITH UNDER THE ORIGINAL RECALL WORK.I ENDED UP HAVING MY LOCAL BMW MECHANIC REPLACE THIS INJECTOR. THIS NOVEMBER 2014 I BEGAN HAVING AN ISSUE WITH ANOTHER OF THE RECALLED INJECTORS THAT HAD YET TO BE REPLACED. THIS INJECTOR WHILE DRIVING BECAME LOOSE AND BROKE A FUEL LINE DAMAGING THE CYLINDER HEAD OF THE ENGINE WHERE THE INJECTOR IS LOCATED. DUE TO THE DAMAGE TO THE HEAD, THE INJECTOR LOCATED IN CYLINDER 5 CONTINUES TO LOOSE THE O-RING. THIS RENDERS THE CAR UNDRIVABLE. THIS IS MY THIRD BMW AND I HAVE TO SAY THIS IS THE FIRST TIME I HAVE EVER HAD THESE KINDS OF PROBLEM. I HAVE ALREADY HAD TO REPLACE THE HIGH PRESSURE FUEL PUMP, ONE FUEL INJECTOR, WATER PUMP AND CRANK SEAL. IN ADDITION THE TRUNK LEAKS CREATING ISSUES WITH MY BATTERY AND SOS SYSTEM. I HAVE LEARNED THOUGH MUCH RESEARCH THAT THIS CAR MODEL HAS MANY KNOWN PROBLEMS WITH THE FUEL SYSTEM, INJECTORS, HIGH PRESSURE FUEL PUMP, ETC. I WOULD APPRECIATE SOMEONE LOOKING INTO THIS AND HOW THE CURRENT ISSUE WITH THE INJECTOR AND NOW HEAD CAN BE RESOLVED SINCE THIS INJECTOR SHOULD HAVE BEEN REPLACED UNDER THE ORIGINAL WARRANTY WORK LONG BEFORE THE HEAD WAS DAMAGED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664473December 16, 2014
ENGINE
DROVE THE CAR HOME FROM WORK THE DAY BEFORE. WENT OUT THE NEXT DAY TO START THE VEHICLE AND IT WAS SHAKING AND VIBRATING TREMENDOUSLY. I HAD IT TOWED TO THE BMW DEALERSHIP THAT STATED THE INJECTORS WERE BAD AND NEEDED TO BE REPLACED FOR $1,700.00. THEY THEN CALLED ME BACK AND STATED THE DM E WAS ALSO BAD AND THE CODES DIDN'T PICK IT UP IN THE BEGINNING. THEY THEN ASKED FOR AN ADDITIONAL $1,800.00. I PICKED UP MY CAR AFTER REPAIRS AND DID NOT MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME ON AND LOST POWER. TOOK IT BACK TO THE BMW DEALERSHIP WHO THEN STATED IT WAS THE TURBOS THAT WAS BAD AND IT WOULD BE AN ADDITIONAL $5,600.!!!! I AM NOT PLEASED WITH THE 535I. I HAVE WANTED A BMW ALL OF MY LIFE AND I FINALLY GET ONE AND IT'S BEEN A NIGHTMARE. THE WATER PUMP WENT OUT TWO MONTHS AFTER I PURCHASED IT FOR $1,700.00! THE BMW 535I HAS BEEN ONE HEADACHE AFTER THE NEXT AND I FEEL LIKE I WAS SOLD A USED LEMON OF A CAR!!! I BOUGHT IT FROM A CERTIFIED BMW DEALERSHIP!!! WHAT A RIP OFF!!! I CALLED BMW OF NORTH AMERICA AND THEY REFUSED TO OFFER ASSISTANCE WITH REPAIRS AND SO DID THE DEALERSHIP!!! I FEEL LIKE I'VE BEEN ROBBED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660760November 25, 2014
ENGINE
2008 BMW 535I @70 MPH, , WHEN, WITH NO WARNING, LARGE RED WARNING LIGHT APPEARS, "ENGINE OVERHEATED - TURN OFF ENGINE." LIGHT CAME ON SUDDENLY AND ENGINE DIED ,. BARELY ABLE TO GET TO THE SIDE OF THE ROAD. DISCOVERED THE PROBLEM WAS AN IMMEDIATE FAILURE OF THE ELECTRIC WATER PUMP WHICH CAUSES SUDDEN ENGINE LOSS PLACING ME@ DANGER. THIS PROBLEM HAS BEEN REPORTED BY MANY DRIVERS TO BMW (SEE ONLINE FORUMS) AND THEY KNOW THIS IS A SERIOUS PROBLEM BUT HAVE NOT ISSUED RECALL NOTICES ON THE ELECTRIC WATER PUMPS ON THEIR VEHICLES. THE COMPLAINT IS REPORTED ON EVERY FORUM REGARDING THE CAR, AS WELL AS ON THIS SITE. PLEASE ADVISE WHAT IT TAKES TO REACH THE LEVEL OF A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660958November 25, 2014
VISIBILITY/WIPER
THE PASSENGER MIRROR WILL MOVE OUT OF POSITION ON ITS OWN WITHOUT TOUCHING ANY CONTROLS. THIS WILL ALSO OCCUR WHEN THE CAR IS TURNED OFF. AFTER REVIEWING VARIOUS INTERNET POSTINGS OTHER BMW OWNERS HAVE EXPERIENCED THE SAME PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AS IT CAN ADVERSELY IMPACT THE DRIVER'S REAR VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660353November 23, 2014
TIRES, TIRES:SIDEWALL
GOODYEAR 245-40R-19 TIRES ON MY 2013 BMW 535XI ARE DEFECTIVE. AT 11K MILES, I HAD TO REPLACE ONE TIRE AND THEN AT 15K I HAD TO REPLACE ANOTHER DUE TO SIDE WALL "BUBBLING". DEALER INFORMED ME THIS HAPPENS FREQUENTLY WITH THESE TIRES AND THERE "IS NOTHING BMW OR GOODYEAR" WILL DO FOR THE CONSUMER. GOODYEAR DISCONTINUED THEIR INSURANCE. COST TO REPLACE WITH MOUNTING AND BALANCING/TAX $500 PER TIRE. AT FIRST, DEALER MENTIONED YOU MUST HAVE HIT A POT HOLE. WHEN I MENTIONED TO HIM THAT TWO TIRES "BUBBLING" AFTER 15K MILES IS VERY QUESTIONABLE HE THEN INFORMED ME THAT THIS IS A TIRE ISSUE. I SENT IN A COMPLAINT TO GOODYEAR AND BMW TO NO AVAIL. THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR THE TIRE ISSUE YET THE TIRES ARE DEFECTIVE AND BMW CONTINUES TO PLACE THEM ON THEIR VEHICLES. RESEARCHING THE ISSUE IT SEEMS THERE ARE MANY OTHER PEOPLE IN MY SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655229November 15, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
BMW 535I SUNROOF GLASS EXPLODED OUTWARD. BROKEN GLASS (THOUSANDS OF SHARDS) CAUSED MULTIPLE SCRATCHES IN PAINT AND DIFFICULTY WITH TRUNK LID. REPAIRS COST $6000. BMW DID NOT ACKNOWLEDGE RESPONSIBILITY UNDER WARRANTY, ALTHOUGH THEY DID ADMIT THAT THE GLASS SUNROOF WAS A WARRANTABLE ITEM. UNEXPLAINED BMW SUNROOF EXPLOSIONS ARE NOT UNCOMMON (SEE INTERNET), INDICATING AN OBVIOUS FACTORY DEFECT FOR WHICH BMW IS NOT TAKING RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653840November 10, 2014
WHEELS
5/20/14 I84- TIRE BLOW OUT WITH GOODYEAR RUN FLATS 245/40/R19 98V ON INTERSTATE AFTER POTHOLE. 10/28 I95 2 TIRES BLOW OUT...TOWED 40 MILES TO DEALER AND REPLACED WITH 2 NEW TIRES. MILEAGE 26,000 10/28 DEALER...TWO OTHER TIRES HAVE BUBBLES IN SIDEWALL AND NEED TO BE REPLACED, ONE OF WHICH WAS INSTALLED IN MAY. BMW SERVICE'S ONLY INTEREST IS SELLING NEW TIRES. BMW CONTACTED AT CORPORATE RELATIONS AFTER 2ND INCIDENT ON 10/29/14 AND AS OF TODAY 11/10/14 NO SOLUTION. VEHICLE IS CURRENTLY UNSAFE TO DRIVE ON INTERSTATES. GOODYEAR INSPECTED CURRENT TIRES WITH BUBBLES AND COULD FIND NO DAMAGE OR CAUSE FOR SIDEWALL BUBBLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650469October 27, 2014
WHEELS, TIRES
WARNING ON DASH BOARD TELLING FLAT TIRE. NO SIGN OF ANY RUPTURE OR NAIL BUT END UP REPLACING IT. A SIMILAR INCIDENT ON AUGUST, SEPT AND NOW IN OCT.I STRONGLY BELIEVE THOSE RE DEFECTIVE TIRES. REPLACED FOUR TIRES IN LESS THAN A YEAR WITH REPLACEMENT COST OF $2000 PLUS. BMW REFRAIN TO HELP AND SO IS GOOD YEAR THE MANUFACTURER. TIRES BURST EVEN YOU PASS A ROUGH BUMP. IN OVER 30 YEARS OF DRIVING NEVER HAD AN INCIDENT LIKE THIS. SO AFRAID TO DRIVE THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648699October 19, 2014
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
MY 2008 BMW 535I IS SUFFERING FROM THE SAME PASSENGER RESTRAINT SYSTEM MALFUNCTION ERROR AS THE EARLIER BMW MODELS. NHTSA INFORMATION I'VE READ INDICATES THAT THE PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF A SUBSTANTIAL FRONT END COLLISION, WHICH POSES A SIGNIFICANT RISK TO PASSENGERS. BMW ONLY RECALLED MODEL YEARS 2004 - 2006, HOWEVER. THIS IS NOT AN ISOLATED INCIDENT TO THOSE YEARS. MY 2008 BMW 535I THROWS THE ERROR EVERY TIME I DRIVE WITH OR WITHOUT A PASSENGER. BOTH THE PASSENGER SIDE SEAT BELT LIGHT AND THE PASSENGER SIDE AIRBAG LIGHT REMAIN ILLUMINATED ANY TIME THE KEY IS IN THE IGNITION. WHAT IS BEING DONE ABOUT MORE RECENT BMW MODELS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644000October 11, 2014
WHEELS, TIRES
I LEASED A 2012 NBMW 535I FROM PAUL MILLER BMW OF WAYNE, NJ. PAUL MILLER BMW IS A CERTIFIED AND AUTHORIZED BMW DEALER IN NJ, AND HANDLED ALL SERVICES FOR SEVERAL REPAIRS TO MY VEHICLE. I HAVE HAD TO REPLACE 19 TIRES FOR FLATS AND OTHER ISSUES IN A LITTLE OVER 2 YEARS SINCE LEASING MY VEHICLE. THIS CAR OBVIOUSLY HAS A TIGHT SUSPENSION WITH LOW PROFILE (40) TIRES AND THIS CAR IS PARTICULAR MAY BE MORE DEFECTIVE THAN OTHERS. SINCE THIS CAR?S RELEASE AND SOME PRIOR YEARS OF THE BMW 535I, I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT THE DANGER OF DRIVING THIS CAR AS IT FEELS LIKE GIANT BOULDER FALLS ONTO THE CAR WHEN IT HITS EVEN MODEST POTHOLES OR ROAD IMPERFECTIONS. BMW AS COMPANY SHOULD NOT MARKET THIS CAR TO ANY URBAN AREA CUSTOMERS, WHICH I HOPE THE FTC AND OTHER GOVERNMENT AGENCIES WOULD PLEASE ENFORCE BEFORE PEOPLE GET KILLED OR SERIOUSLY INJURED. I HAVE TRIED SEVERAL TIMES TO ASK BMW CORPORATION, FINANCIAL SERVICES, AND NJ PAUL MILLER BMW IN WAYNE NJ TO RESOLVE THIS ISSUE AND THEY ARE UNWILLING TO DO SO. ALSO BMW FINANCIAL SERVICES BREACHED WARRANTY AS THEY PROVIDED USED TIRES DURING FEBRUARY 2014 EVEN THOUGH I HAVE A TIRE REPLACEMENT CONTRACT THAT I PAID THEM $1813 FOR. PAUL MILLER BMW ALSO TRIED TO CHARGE ME FOR NEW TIRES BECAUSE 3 OF THEM NEEDED TO BE REPLACED DURING ONE EPISODE WHEN I HIT SOME HIGHWAY BUMPS. THEY ALSO SUGGESTED PUTTING LIQUID NITROGEN INTO THE TIRES AND BILLED ME FOR THIS. THE TIRES WENT FLAT IMMEDIATELY THEREAFTER. THIS WAS YET ANOTHER BREACH OF CONTRACT AS BMW'S TOWING SERVICE DID NOT PICK ME UP MULTIPLE TIMES WHEN FLATS OCCURRED. THEY ALSO SAID THE RUNFLAT TIRES CAN BE DRIVEN AT 50 MPH OR LESS FOR SEVERAL MILES AND THIS DID NOT WORK ON MULTIPLE OCCASIONS AS THE TIRES SHREDDED AND I WAS STRANDED - ONE TIME OF WHICH WAS WITH A CUSTOMER IN THE CAR! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10641483October 5, 2014
ENGINE, FUEL/PROPULSION SYSTEM
IN THE 4 1/2 YEARS THAT MY 535XI HAS BEEN IN SERVICE, THE FUEL INJECTORS HAVE NEEDED TO BE REPLACED 3 TIMES (SEPT 2011, JAN 2013, AND SEPT 2014). THE PROBLEMS HAVE MANIFESTED THEMSELVES WHEN DRIVING ON HIGHWAYS AND THE VEHICLE LOSES MOST POWER AND BEGINS SHAKING AND THE CHECK ENGINE GASES LIGHT COMES ON. THE MOST RECENT TIME OCCURRED WHILE ON AN INTERSTATE TOLLWAY BETWEEN EXITS 15 MILES APART MAKING FOR A DANGEROUS SITUATION AS I LOST SPEED AND ANY ABILITY TO ACCELERATE. EFFORTS TO HAVE BMW COVER THE REPAIRS (ESTIMATED AT $2,200 INCLUDING NEW PLUGS), WERE BOTH UNSUCCESSFUL AND FRUSTRATING. THE DEALER PROVIDED ZERO ASSISTANCE. I CONTACTED BMW NA AND STATED THAT HAVING TO REPLACE THE FUEL INJECTORS 3 TIMES IN 4 1/2 YEARS INDICATES A DEFECTIVE DESIGN AND RESULTS IN DANGEROUS SITUATIONS. I WAS TOLD THAT THEY WOULD INVESTIGATE AND INFORM ME WHETHER THE REPAIRS WOULD BE COVERED. THEY SAID THEY WOULD NOTIFY ME WITHIN 3-5 BUSINESS DAYS ALTHOUGH THEY WOULD TRY TO EXPEDITE THE PROCESS SINCE I WAS WITHOUT A CAR. AT THE END OF THE 5TH BUSINESS DAY, THERE WAS NO RESPONSE SO I CALLED AND THE PERSON I NEEDED TO SPEAK WITH WAS IN A MEETING AND WAS SUPPOSED TO CALL ME BACK. AFTER ANOTHER FULL BUSINESS DAY AND NO CALL, I CALLED A AGAIN AND WAS TOLD THAT THERE WAS NO COVERAGE BUT THEY DID NOT PROVIDE ANY RATIONALE. THIS HAS BEEN A REPETITIVE AND DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640820October 2, 2014
FUEL/PROPULSION SYSTEM
SATURDAY SEPT. 6, 2014 @ 09:30HRS NY QUEENS : STARTED THE VEHICLE A FEW TIMES AND EVERY TIME WITHIN SECONDS THE ENGINE DIED OUT. BMW ROAD ASSISTANCE ARRANGED TO MOVE THE VEHICLE TO THE BMW OF MANHATTAN SERVICE CENTER FOR REPAIRS (AT THIS TIME APPROXIMATE MILEAGE WAS 4000-4500 MILES). MONDAY SEPT. 8, 2014 @ 11:00HRS: VEHICLE DELIVERED TO THE DEALERSHIP. TUESDAY SEPT. 9, 2014 : WAS INFORMED THAT THE FUEL PUMP WAS BEING TESTED. WEDNESDAY SEPT. 10, 2014 : ADVISED THAT FUEL PUMP WAS ORDERED, WAS COMING FROM 'OUT-OF-STATE' - MAY NOT ARRIVE UNTIL MONDAY. THURSDAY SEPT. 11, 2014 : UPDATED THAT FUEL PUMP HAD NOT YET ARRIVED. TUESDAY SEPT. 16, 2014 : I FOLLOWED UP ON THE STATUS OF THE PENDING PART AND WHEN THE VEHICLE WOULD BE FIXED. FRIDAY SEPT. 19, 2014 : BMW RESPONDED: "THE PART IS STILL ON BACK ORDER ..............BACKORDER PART MEANS THE PART IS NOT READILY AVAILABLE AND HAS TO BE RELEASED FROM GERMANY ......". THE MESSAGE FURTHER STATED THAT SOME PARTS HAD ARRIVED (NO DETAILS PROVIDED) AND THE PENDING PART(S) WERE EXPECTED COMING MONDAY/TUESDAY. FRIDAY SEPT. 19, 2014 : I REQUESTED A COPY OF THE DETAILED DIAGNOSTIC REPORT TO HAVE A CLEAR IDEA OF THE PROBLEM AND WHAT PART(S) NEEDED TO BE REPLACED - I AM YET TO RECEIVE THIS REPORT. WEDNESDAY SEPT. 24, 2014 : WAS INFORMED THAT TECHS WERE WAITING FOR THE ADDITIONAL PART TO ARRIVE FROM GERMANY. THURSDAY SEPT. 25, 2014 : WAS INFORMED THAT THE PART FROM GERMANY HAD STILL NOT ARRIVED. WEDNESDAY OCT. 01, 2014 : AGAIN INFORMED THAT THE PART HAD NOT YET ARRIVED FROM GERMANY. I AM VERY CONCERNED THAT I AM NOT BEING GIVEN A COMPLETE DIAGNOSTIC OF WHAT THE PROBLEM IS, GIVEN THAT IT IS A NEW VEHICLE PURCHASED JUNE 1, 2014. I FIND THIS AN UNACCEPTABLE SITUATION. THUSDAY OCT. 02, 2014 : TODAY I HAVE BEEN INFORMED THAT THE PART ON BACK ORDER IS A FUEL INJECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639573September 27, 2014
EXTERIOR LIGHTING
HEADLIGHT ALMOST CAUGHT ON FIRE. STARTED CAR AND AS I WAS BACKING OUT OF GARAGE I SMELLED A BURNING SMELL AND THEN RECEIVED A DRIVERS SIDE BULB OUT ERROR INDICATION. WHEN I RETURNED TO THE HOUSE I LOOKED AT THE HEADLIGHT AND NOTICED THE INNER LENS HAD FALLEN AWAY INSIDE THE HOUSING. I BEGAN TO EXAMINE THE HEADLIGHT CLOSER AND DISCOVERED A LOT OF WIRES THAT WERE BASICALLY ROTTEN. MEANING THERE WAS NO INSULATION WHAT SO EVER TO PROTECT AGAINST A SHORT IF THE WIRES MADE CONTACT. I EXAMINED THE PASSENGER SIDE HEADLIGHT ONLY TO FIND THE EXACT SAME CONDITION WITH THE WIRING, LARGE AMOUNTS OF BARE UNPROTECTED WIRES. FURTHER INVESTIGATION SHOWED THE ENTIRE INNER LENS BECAME SO HOT THAT THE PLASTIC WELDS MELTED AND ALSO THE METAL HOUSING CAUSING THE LENS TO FALL AWAY. I CONTACTED BMW NA AND WAS TOLD ON THE PHONE THEY WERE AWARE OF THE PROBLEM BUT COULD NOT COVER THE REPAIR BECAUSE THE CAR IS OUT OF WARRANTY. THIS SITUATION COULD HAVE EASILY LED TO A FULL VEHICLE FIRE HAD I NOT INSPECTED THE PROBLEM AND ATTEMPTED TO REPAIR WITH ELECTRICAL TAPE. I CANNOT GET TO ALL OF THE BARE WIRES BECAUSE THEY ARE INSIDE THE HEAD LIGHT. THE COST OF REPLACING BOTH HEADLIGHT IS ~ $3000.00 PARTS PLUS AROUND 250 IN LABOR CHARGES. SADLY IF THIS IS NOT PROPERLY DISCOVERED IT COULD LEAD TO A TOTAL DESTRUCTION FROM A FIRE IN THE VEHICLE AND EVEN DEATH IF THE DRIVER WAS TO BECOME A ASPHYXIATED FROM THE FUMES WHILE TRAVELING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638861September 25, 2014
ENGINE
AGAIN, I RECEIVED A RECALL IN THE MAIL REGARDING RECALL 14V-176: VANOS ASSEMBLY BOLTS SINCE JUNE 2014 AND TODAY IS SEPT 25TH, I STILL HAVEN'T GOTTEN AN ANSWER AS TO IF THEY HAVE PARTS TO REPLACED THIS RECALL. I CALLED THE EL CAJON BMW DEALERSHIP IN CALIFORNIA SAN DIEGO WHERE I PURCHASED MY USED BMW FROM AND THEY KEPT ON SAYING THEY DON'T HAVE PARTS FOR MY CAR YET BMW HASN'T SUPPLIED THEM WITH THE PARTS FOR THE RECALL. IM CONCERN FOR MY SAFETY AND MY FAMILY'S SAFETY AND WANT TO FILE A COMPLAINT FOR MY VEHICLE. PLEASE INFORM ME OF WHAT TO DO? AND IF U CAN CONTACT BMW.... ITS BEEN 4 MONTHS OF MY RECALL LETTER AND I'M TIRED OF CALLING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633082September 14, 2014
ENGINE, SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON 8/24 MY 2012 535I WITH ONLY 17K MILES HAD ITS HIGH PRESSURE FUEL PUMP REPLACED BY ONTARIO BMW DEALER. THE CAR LOST ALL POWER, LOCKING BRAKES, NOT ABLE TO ACCELERATE WHILE TRAVELING, RIGHT WHEN EXITING THE FREEWAY. THE CHECK ENGINE LIGHT AND DRIVETRAIN MALFUNCTION LIGHTS CAME ON AND THE VEHICLE BEGAN SHAKING AND SPUTTERING. LOST ALL POWER AND WOULDN'T MOVE. TODAY, 9/14 EXACTLY THREE WEEKS AFTER THE REPAIR WAS DONE BY THE ONTARIO BMW, RIGHT IN THE MIDDLE OF 4 LANE HIGH SPEED TRAFFIC ON THE 405 FWY , IT HAPPENED AGAIN. MY CAR BECAME WEAKER IN POWER UNTIL IT LOST ALL POWER AND IT WOULDN'T MOVE. "DRIVE TRAIN MALFUNCTION" MESSAGE APPEAR AGAIN. I MANAGED TO SAFELY PULL TO THE SHOULDER AFTER ALMOST BEING REAR ENDED. I WAITED OVER 50 MIN FOR AN OPERATED INSIDE THE CAR WITH A TEMP OVER 115 FOR THE ROAD ASSISTANCE OPERATOR TO LOCATE A TOW TRUCK. I WAS TOLD THAT MY CAR WILL BE TOWED AFTER AN ADDITIONAL 90 MIN. THE HIGHWAY PATROL CAME AND WAS ABLE TO TAKE ME TO A SAFE PLACE, WHILE MY CAR WAS BEING PICK UP FROM THE SIDE OF THE FWY. MY CAR IS AT THE DEALER NOW. THIS CAR IS NOT SAFE AT ALL PLEASE INVESTIGATE THIS RECURRING ISSUE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632100September 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632198September 10, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2008 BMW 535I. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SIDE SEAT WAS OCCUPIED, THE PASSENGER RESTRAINT MALFUNCTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE PASSENGER SEAT BELT LIGHT FAILED TO DISENGAGE WHEN AN OCCUPANT WAS PROPERLY SECURED WITH A SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629238August 28, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 BMW 535I. THE VEHICLE STALLED AND THE STEERING FAILED WITHOUT WARNING WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT COULD NOT STOP THE VEHICLE FROM ROLLING DOWN A HILL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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