BMW 528i Complaints

833 consumer complaints on file.

#11384985December 26, 2020
STRUCTURE:BODY
DRIVING ON INTERSTATE 26 IN CHARLESTON, SC ON CHRISTMAS DAY. LIGHT TRAFFIC, BEAUTIFUL DAY. WITH NO WARNING, WE HEARD A LOUD CRASH, ALMOST AN EXPLOSION, FROM THE ROOF OF OUR CAR. VERY STARTLING BUT WAS ABLE TO CONTROL THE STEERING AND GET OFF THE ROAD. GOT OUT OF THE CAR AND SAW THAT OUR SUNROOF WAS DESTROYED. GLASS EVERYWHERE, BUT MUCH OF IT OBVIOUSLY WAS SCATTERED ALONG THE INTERSTATE. LUCKILY NO GLASS ENTERED THE CAR BUT A VERY DANGEROUS SITUATION. IT APPEARS BMW KNOWS ABOUT THE ISSUE BUT DECLINES TO ACCEPT RESPONSIBILITY, SO ANYTHING YOU CAN DO TO HELP WOULD BE A BENEFIT TO ME AS WELL AS MANY OTHERS THIS WILL HAPPEN TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384325December 21, 2020
ELECTRICAL SYSTEM, SEAT BELTS, UNKNOWN OR OTHER
FEELS LIKE THE BRAKES ON AND IT PULLS TO THE PASSENGER SIDE WHERE IT FEELS LIKE THE WHEEL IS GOING TO COME OFF AND THE PASSENGER SEAT BELT IS LOCKED WHERE IT WON'T EXTENDED OUT TO BUCKLE AND THE CAR DOG WALKS BACK AND FORTH WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383392December 14, 2020
ENGINE, POWER TRAIN
I CURRENTLY HAVE A 2013 528I BMW WITH LESS 90K MILES AND LESS THAN 8 YEARS OLD. I WAS DRIVING THE VEHICLE AND ALL OF A SUDDEN I RECEIVED A DRIVETRAIN MALFUNCTION THAT ABRUPTLY STOPPED THE CAR. I GOT TO FIND OUT THAT THE ENGINE WAS COMPLETELY DONE. I CALLED BMW TO SEE IF THERE WAS ANY RECALL ON THAT ISSUE, I ALSO FOUND OUT THAT MANY BMW OWNERS HAVE HAD THE SAME ISSUE AND HAD TO GET THE ENGINE REPLACED. IF I WAS ON THE FREEWAY THIS WOULD HAVE BEEN A MAJOR TRAFFIC INCIDENT ACCIDENT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378596December 8, 2020
FUEL/PROPULSION SYSTEM
FUEL SMELL IN THE DRIVER SIDE REAR. THE FUEL PUMP LEAKS FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375484November 20, 2020
UNKNOWN OR OTHER
MORE AND MORE PEOPLE ARE COMPLAINING ABOUT THIS BMW TRANSMISSION. THEY ARE VERY NOT RELIABLE, MY CAR WON'T GO REVERSE OR PARK. INVESTIGATING THIS WILL MAKE BMW LEARN FROM HOW TO MAKE RELIABLE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366619October 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE LOST POWER, WHILE IN MOTION, IN THE MIDDLE OF THE ROAD AFTER ACCELERATING. THE CAR GAVE AN ERROR CODE OF DRIVETRAIN MALFUNCTION. MY CAR LOST POWER IN THE MIDDLE OF A BUSY CITY STREET, AND IT COULD HAVE EASILY LED TO A TERRIBLE ACCIDENT. POSSIBLY RELATED TO NHTSA CAMPAIGN NUMBER: 16V746000 BUT MY CAR WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366118October 24, 2020
ENGINE
I WAS DRIVING MY 2013 BMW 528I IN APRIL 2019 WITH ~65K MILES AT THE TIME. THE DRIVE TRAIN MALFUNCTION INDICATOR CAME ON AND THE CAR WAS DRIVING SLUGGISH. PER BMWS REQUEST I DROVE IT TO BMW SERVICE CENTER. FAULT CODES F133B04 AND F133E10. THEY PERFORMED CALIBRATION, TESTED AND SENT ME ON MY WAY AND NO MORE WARNING DISPLAYED. JUNE 2020 LOW OIL PRESSURE INDICATOR CAME ON. I TOOK IT IN FOR SERVICE (OIL CHANGE, CBS) AND INDICATOR WAS NO LONGER DISPLAYING. OCTOBER 2020 LOW OIL PRESSURE AND DRIVE TRAIN MALFUNCTION INDICATORS COME ON WHILE DRIVING ON THE STREET. I WAS ABLE TO DRIVE HOME, BUT THE CAR COMPLETELY STOPS WHILE PARKING IN THE DRIVEWAY. I HAD IT TOWED TO BMW AND IT WAS DIAGNOSED AS TIMING CHAIN AND OIL PUMP CHAIN DRIVE, PLUS FAULTS WITH THE VANOS UNIT (FC 1C0102, 1C2002, 1C0301, 130F11, 130E11, 131401, 130308, 130304, 130108, 131501). TO INVESTIGATE FURTHER THEY WANT ME TO PAY $3,100+, BUT THAT IS NOT FIX IT. I STILL OWE $8K ON THE CAR AND NOW IT'S REQUIRING A ENGINE WORK THAT WILL POSSIBLY EXCEED WHAT I OWE ON THE CAR. MY CAR HAS 83K MILES ON IT AND SHOULD NOT BE INOPERABLE. THE TIMING CHAIN & OIL PUMP CHAIN DRIVE WAS KNOWN BEFORE I PURCHASED THE CAR IN 2016, BUT WAS NOT DISCLOSED. ALL OF MY SERVICE HAS BEEN DONE AT BMW. BMW SERVICED MY CAR WHEN THE INDICATOR CAME ON IN 2019, YET DID NOT GO FURTHER TO FIX THE ISSUE THAT THEY KNEW EXISTED. BMW NEEDS TO DO THE RIGHT THING AND FIX MY CAR FOR FREE. THERE IS NO WAY THAT THE "ULTIMATE DRIVING MACHINE" WITH 83K MILES ON IT SHOULD BE LANDFILL BOUND. INSTEAD OF ISSUING THE EXTENDED WARRANTY, BMW SHOULD HAVE ISSUED A RECALL DUE TO THIS BEING A SAFETY ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE CAR JUST STOPS AND LOCKS UP - NO WAY TO PUT IT IN NEUTRAL TO AT LEAST MOVE IT SO THAT IT IS NOT A HAZARD. SOMEONE OR MANY PEOPLE COULD DIE IF A CAR DOES THIS ON THE HIGHWAY. BMW DO THE RIGHT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364401October 14, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT WENT OUT, SO I AUTOMATICALLY ASSUMED THAT THE BULL WAS BLOWN. WENT AND BOUGHT $100 BULL THAT CONTROLS THE HIGH BEAM AND THE LOW BEAMS, REPLACE THE BULB, AND THE HEADLIGHT STILL DOESN'T WORK. TOOK THE BALL BACK AND GOT ANOTHER BULB, AND THE HEADLIGHT STILL DOESN'T WORK. AS I WAS REPLACING THE BULB I NOTICED BARE WIRES SHOWING, ON MULTIPLE WIRES, AS FAR AS I COULD SEE. THIS IS DEFINITELY A SAFETY ISSUE , AS IT COULD CAUSE MY CAR TO CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361227September 26, 2020
FUEL/PROPULSION SYSTEM
BMW 528I 2016 CAR THAT IS LITTLE OVER 4 YEARS LESS JUST HIT 35K MILEAGE LOST ALL ITS FUEL INJECTORS, COILS AND PLUGS. BELOW IS THE SUMMARY OF DIAGNOSIS. 35146 FUEL INJECTORS FAULTY. CONFIRMED SES LIGHT IS ON. DME STORED SOURCED FROM THE VEHICLE MISFIRE FAULTS ON MULTIPLE CYLINDERS. DME ALSO STORED FAULT 118002 "MIXTURE TOO RICH," WORKED THROUGH TEST PLAN. PERFORMED ENGINE TEST AND MANUFACTURER AND BACKED BY DETERMINED CYLINDERS 1, 2, AND 4 INJECTORS FAULTY. DIAGCODE: ITS LIMITED WARRANTY. D1350 00000000 01 002. REMOVED ALL SPARK PLUGS AND FOUND SPARK PLUGS 2, 3, AND 4 FUEL SOAKED. RECOMMEND REPLACE ALL 4 FUEL INJECTORS AND SPARK PLUGS. ALSO RECOMMEND REPLACE ALL 4 IGNITION COILS AS A PREVENTATIVE TOTAL COST ESTIMATED IS AROUND $4500; BMW NORTH AMERICA IS NOT ACKNOWLEDGED THERE IS AN ISSUE WITH CAR OR MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359895September 18, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CONDENSATION IN HEADLIGHTS, COMMON IN THE VEHICLE WITH NOW FIX. WATER SEEPS THROUGH AND DESTROYS ELECTRONICS, INCLUDING LEVELING, ADJUSTING, AND TURN SIGNALS. EACH TIME IT RAINS IT BECOMES WORSE AND MAKES VISIBILITY DIFFICULT. WHEN THE VEHICLE WAS BOUGHT IT WAS STATED TO THE SALES DEPARTMENT AND WAS TOLD IT IS NO ISSUE. SEEN MANY OTHER 5 SERIES WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359896September 18, 2020
ENGINE, POWER TRAIN
WHILE DRIVING A MESSAGE OF DRIVETRAIN MALFUNCTION POPS UP ON THE IDRIVE SYSTEM. SPARK PLUGS HAVE BEEN CHANGED ALONG WITH REGULAR OIL CHANGES. HAPPENS OCCASIONALY THEN I SHUT THE CAR OFF AND LOCK THEN UNLOCK AND RESTART. SOMETIMES THE MESSAGE WILL POP BACK UP AND SOMETIMES IT DOES NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355391September 16, 2020
STEERING, WHEELS
THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352066August 30, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
FOUND FAULTS FOR VANOS SYSTEM. I WAS DRIVING ON THE HIGHWAY AND CAR START MAKING A RATTLE NOISE LIKE SOMETHING BUCKING AGAINST SOMETHING AS I ACCELERATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351928August 29, 2020
UNKNOWN OR OTHER
THE SHIFTER ON THE CONSOLE WILL HANG UP GET STUCK OFTEN WHEN I PUT IT IN REVERSE THEN FROM REVERSE TO DRIVE IT WON'T SHIFT ALL THE WAY TO DRIVE IT KEEPS STOPPING IN NEUTRAL NOW WHILE IT'S IN NEUTRAL I CAN PULL BACK ON THE SHIFTER AND HOLD IT IT WILL CATCH DRIVE PARTIALLY BUT U HAVE TO KEEP PULLING BACK ON THE SHIFTER AND HOLD IT BUT IT DOESN'T GO ALL THE WAY IN DRIVE IT'S JUST ON THE FRONT EDGE AND IF U LET GO OF THE SHIFTER IT DROPS BACK INTO NEUTRAL IT'S A SAFETY HAZARD CAUSE U CANT GO FORWARD TO GET OUT OF THE WAY OF OTHER MOTORISTS ESPECIALLY IN AN EMERGENCY IT TAKES A FEW MINUTES OF PUSHING THE SHIFTER FORWARD INTO PARK AND THEN PULLING THE SHIFTER BACK TO DRIVE AFTER A COUPLE MINUTES OF DOING THIS IT WILL EVENTUALLY GO INTO DRIVE AND IT SEEMS TO BE GETTING WORSE AT TIMES AND SOMETIMES IT WON'T EVEN SHIFT OUT OF PARK WITHOUT HAVING TO WIGGLE THE SHIFTER BACK AND FORTH AND THEN PULLING THE SHIFTER BACK WITH TWICE THE FORCE THAT U WOULD NORMALLY USE TO SHIFT IT OUT OF PARK THIS HAS HAPPENED MULTIPLE TIMES BACKING OUT OF MY DRIVEWAY AND DIRECTLY ONTO A MAIN ROAD I LIVE ON AND ITS HAPPENED IN PARKING LOTS WHEN TRYING TO LEAVE A RESTAURANT OR GAS STATION ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351496August 27, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
WHEN DRIVING LAST WEEK, WE HEARD HEAVY CLUNKING SOUNDS. WE TOOK THE CAR TO A MECHANIC TO INVESTIGATE THE NOISE, AND HE IDENTIFIED THE THE FRAME SWAY BAR MOUNT HAD SHEERED OFF WHERE THE SWAY BAR TO FRAME MOUNT IS. THE MECHANIC ASKED IF THE CAR HAD BEEN IN AN ACCIDENT. WE BOUGHT IT USED IN 2012, AND THERE WAS NO REPORT OF AN ACCIDENT. SINCE WE HAVE HAD IT, WE HAVEN'T HAD AN ACCIDENT EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348574August 11, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 BMW 528I. THE CONTACT STATED THAT WATER ENTERED THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120, (860) 522-6134) WHERE THE VEHICLE DIAGNOSED AND IT WAS CONFIRMED THAT THERE WAS WATER IN HEADLIGHTS AND MAY CAUSE AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RESEARCHED THE FAILURE AND STATED THAT WATER ENTERING THE HEADLIGHTS COULD LEAD TO AN ELECTRICAL FAILURE OR FIRE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348491August 10, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING ON THE ROAD AND I ACCELERATED A LIL BIT FASTER TO BEAT THE TRAFFIC LIGHT AND THEN MY CAR LOSS POWER AND STALLED OUT AND I GOT STUCK IN THE MIDDLE OF THE BRIDGE AND I WAS CAUSING TRAFFIC THE POWER TRAIN MALFUNCTION AND THE FUEL SUPPLY LIGHT CAM ON AND THE CHARGE BATTERY LIGHT CAME ON I TRY STARTING IT BUT IT WOULDN'T START AND THE FUEL SUPPLY LIGHT KEPT COMING ON AND SOME WIRING PROBLEM WAS GOING ON WHEN TRYING TO START IT MY TV SCREEN WOULD TURN ORANGE AND THE SPEEDOMETER WHERE THE MPH/GAS/TEMPERATURE/AND RPM WOULD TWITCH LIKE SOME ELECTRICAL PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343967August 7, 2020
ENGINE
I WAS GOING ABOUT 40 MPH WHEN I HEARD LIKE A POPPING NOISE COMING FROM THE FRONT OF THE CAR, AS SOON AS I HEARD THE NOISE MY CAR LOST ALL ITS POWER, ABOUT 2 MINUTES AFTER I NOTICED MY CAR WAS LEAVING A CLOUD OF WHITE SMOKE FROM THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341346July 24, 2020
ENGINE
DRIVING ALONG THE 8 FREEWAY, DRIVING STRAIGHT, BUT SLIGHTLY UPHILL, OUTSIDE SAN DIEGO, THE ENGINE DIED VERY SUDDENLY. WE COASTED TO THE SIDE OF THE FREEWAY, AND THE CAR WOULD NOT RESTART. WE HAD THE CAR TOWED TO BMW OF EL CAJON, WHERE IT WAS DETERMINED THAT THE TIMING CHAIN TENSIONER HAD FAILED, A PIECE OF PLASTIC HAD PLUGGED THE OIL PUMP, AND THE ENGINE LOST TIME, CAUSING CATASTROPHIC ENGINE DAMAGE. WE WERE TOLD THAT THE ENGINE WILL HAVE TO BE REPLACED. THE CAR HAS 89,190 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340672July 21, 2020
ENGINE
IISSUE WITH THE TIMING CHAIN WHICH I UNDERSTAND TO BE A COMMON PROBLEM WITH MANY BMW'S DRIVETRAIN MALFUNCTION WARNING LIGHT CAME ON AND I HAD A LOSS OF POWER ALONG WITH LOW OIL PRESSURE WARNING LIGHT.TOOK THE CAR THE A BMW DEALERSHIP FOR A DIAGNOSTIC AND THE RESULTS WERE THE TIMING CHAIN NEEDED REPLACEMENT ALONG WITH CAM ADJUSTER SOLENOIDS AND PHASERS. ESTIMATED COST ALMOST $5K. CAR IS CURRENTLY SITTING IN MY DRIVEWAY FOR THE PAST 40 DAYS. MY UNDERSTANDING IS THAT THIS IS/HAS HAPPENED TO MANY BMW OWNERS OF 2012-2015 CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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