BMW 528i Complaints

833 consumer complaints on file.

#11339545July 15, 2020
SUSPENSION
MY PEOPLE IS MAKING A TAPPING NOISE FROM THE FRONT SUSPENSION AREA I HAVE TAKEN THE CAR TO THE DEALERSHIP ON FOUR DIFFERENT OCCASIONS AND THE LAST TIME WAS ON 6 9 2011 I WAS TOLD TO BRING THE CAR BACK WHEN THE NOISE IS ACTUALLY HAPPENING SO THE LEAD MECHANIC ASKED YOU ROLL WITH ME AND HEARD THE NOISE AND CONFIRMED THAT THERE WAS A PROBLEM I DROPPED THE CAR OFF AFTER TWO DAYS I WAS TOLD THAT THEY CANNOT FIND A PROBLEM DIRECTLY CONTRADICTING WHAT THE LEAD MECHANIC HAD TOLD ME I'M NOT SURE I'M NOT SURE WHAT'S GOING ON I'M ACTUALLY AFRAID TO DRIVE THIS CAR BECAUSE THIS NEWS HAS ACTUALLY GOTTEN WORSE AND LOUDER ALSO GET THIS NOISE WHILE MAKING TURNS IT'S ON A MISTAKE WELL NOISE AND MECHANIC HURTED I'M NOT SURE WHY IT'S NOT BEING TAKEN CARE OF I DON'T KNOW WHAT IT IS THANKS YOU HAVE WOULD BE GREATLY APPRECIATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339253July 14, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
WENT ON DATA BASE NHTSA THAT SAYS MY VEHICLE HAS 3 RECALLS . WHAT DO I DO N GO TO FIX THESE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338348July 9, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 BMW 528I. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE FUEL SUPPLY ERROR WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337574July 5, 2020
STRUCTURE:BODY
INTERIOR DOOR HANDLES ARE MELTING FROM SUN EXPOSURE. WHEN GRABBING BOTH THE DRIVER DOOR AND PASSENGER FRONT DOOR FROM THE INTERIOR, THE HANDLE IS MELTED, LEAVING A CRUMBLY AND GOOEY TAR ON YOUR HANDS. I'VE READ ONLINE THAT THIS HAS HAPPENED TO MANY BMW OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330606June 24, 2020
AIR BAGS, STEERING
WHILE DRIVING REGULARLY THE STEERING WHEEL MAKES A CLICKING NOISE AND THE AIRBAG SENSOR IS ON. VEHICLE WAS SENT TO THE LUXURY MOTORSPORT DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THEIR PHONE NUMBER IS 1-855-288-5488. AND AFTER THEY PLUGGED IN THE COMPUTER TO CHECK UP, THE DIAGNOSTIC COMES OUT AS AIRBAG, WABCO 441 120 008 0 / 4411200080 STEERING ANGLE SENSOR DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329844June 20, 2020
AIR BAGS
VEHICLE FRONT PASSENGER SEAT SENSOR MAT (SRS) FAILURE. 2ND TIME THIS SAFETY RELATED SENSOR HAS FAILED. FIRST TIME DEALERSHIP REPLACED UNDER WARRANTY. DEALERSHIP WANTS TO CHARGE FOR REPLACEMENT NOW. THIS IS A SAFETY RELATED ITEM AND IT HAS FAILED FOR THE SECOND TIME. I HAVE RESEARCHED AND FOUND THAT SAME ITEM HAS BEEN RECALLED FOR PRIOR MODELS AND YEARS. I BELIEVE THIS ITEM SHALL BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326433May 29, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY AND MY CAR SUDDENLY STOPPED RUNNING AND SHUT DOWN ON ME MID FREEWAY! I STEPPED ON GAS PEDAL AND NOTHING! IT TURNED OFF ON ME AND WOULDN'T TURN ON! NOW IT TURNS BUT GAS WON'T WORK! I BELIEVE THERE IS A PROBLEM WITH THE GAS PUMP OF SOMETHING REGARDING GAS FUEL! I HAD TO CALL MY CAR INSURANCE TO TOW MY CAR WHEN I BECAME STRANDED ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319772March 30, 2020
ENGINE
MY ENGINE OIL PRESSURE LIGHT CAME ON IN THE CAR AND THEN THE DRIVE TRAIN MALFUNCTION LIGHT.I TRIED TO RUN A SELF DIAGNOSTIC ON THE CAR AS THIS IS A FEATURE BUILT IN AND THE ENGINE OIL CHECK WOULD ONLY GO UP TO 15% AND CUT OFF. I TOOK IT INTO BMW OF BLOOMFIELD FOR SERVICE MENTIONING THIS TO THEM. THEY CHANGED THE OIL AND CLEARED THE CODES GOT THE CAR BACK. FAST FORWARD TO JUST A FEW WEEKS AGO, I AM DRIVING ON THE HIGHWAY AND THE ENGINE OIL PRESSURE AND DRIVE TRAIN MALFUNCTION LIGHT COME ON AND THE CAR STOPS ON ME. JUST PURCHASED THE VEHICLE 1 MONTH AGO AND THE DEALERSHIP IS ADVANTAGE BMW OF HOUSTON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319293March 26, 2020
FUEL/PROPULSION SYSTEM
I WAS MERGING ONTO A HIGHWAY FROM ANOTHER HIGHWAY WHEN ALL OF SUDDEN THE CAR DECELERATED OUT IF NOWHERE AND A ERROR MESSAGE DISPLAYED ON MY DASHBOARD FUEL SYSTEM ERROR/ DRIVETRAIN MALFUNCTION ENGINE SPEED WILL BE REDUCED. THE CAR ACTED AS THOUGH I HAD ABSOLUTELY NO POWER AS I COASTED TO A SAFE PLACE OFF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319181March 24, 2020
SEAT BELTS
DRIVERS SEAT BELT WON'T LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318898March 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE ENGINE LIGHT COMES ON EVERYTIME THE ENGINE HEATS UP TO NORMAL OPERATION. TEMPARETURE AND THE REVS UP TEMPORARILY MAKING IT DIFFICULT EVERY YEAR TO DO EMISSIONS TESTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316953March 9, 2020
FUEL/PROPULSION SYSTEM
MY VEHICLE JUST KILLED AS I WAS DRIVING IT. I GOT AN FUEL SYSTEM ERROR CODE AS WELL AS A DRIVETRAIN MALFUNCTION ERROR WHEN ACCELERATING. ALTHOUGH THERE WAS A RECALL ON 2012 528I FUEL PUMP THAT WAS DEEMED TO BE THE CULPRIT OF THIS PROBLEM, BMW IS SAYING MY CAR WASN'T A PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315433March 1, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR BATTERY DRAINING, INSACIABLES BRAKE FLUID TIMING FOR CHANGE OF GEAR TAKES A WHILE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310759February 22, 2020
FUEL/PROPULSION SYSTEM
WAS DRIVING DOING 30 MPH ON A NO TRAFFIC CITY STREET..AND THE CAR STARTED SHAKING THEN THE ENGINE LIGHT CAME ON. PUT THE SCANNER AND CODE P0087 IS WHAT IT READ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309674February 17, 2020
ENGINE, POWER TRAIN
MY CAR WAS HAVING A WHINING NOISE AND DURING THE DIAGNOSIS IT WAS FOUND THAT THE PLASTIC GUIDES WITHIN THE ENGINE BLOCK THAT KEEP THE TIMING CHAIN INTACT IS BAD. THE TECHNICIAN ALSO FOUND THAT THE GUIBO (AKA UNIVERSAL JOINT) WAS CRACKED. FROM MY RESEARCH ON THE MATTER, I READ THAT NHTSA HAD ISSUED A LETTER PERTAINING TO OTHER MAKE AND MODEL ON FAULTY OR POORLY DESIGNED GUIBO. I PRESUME THAT THE AFFECTED MODELS BE INVESTIGATED AND COVERAGE BE EXTENDED TO OTHER LINES OF BMW. THIS IS THE DIRECTIVE FROM NHTSA I AM REFERRING TO: RCAK-17V067-6564.PDF RCRIT-17V067-9870.PDF MY CURRENT MILEAGE IS ONLY ABOUT 55,000 MILES AND MAYBE THERE WERE OTHER OWNERS WHO DEVELOPED THIS FAULT WITHIN THE STANDARD OR EXTENDED WARRANTY FOR THE PRODUCT LINE THAT WAS OUTSIDE THIS RECALL. PLEASE INVESTIGATE AND TAKE CORRECTIVE ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308385February 10, 2020
UNKNOWN OR OTHER
ON MY MORNING COMMUTE ON THE HIGHWAY (APPROX 70-75 MPH) I HEARD A LOUD BANG RIGHT ON TOP OF THE CAR, AS IF A CINDER BLOCK HAD BEEN DROPPED STRAIGHT FROM ABOVE. SHORTLY AFTER I HEARD GLASS SHARDS CRUMBLING AND THEN VISIBLY SAW THE SAME IMMEDIATELY AFTER. ONCE I PARKED, THE SUNROOF HAD COMPLETELY SHATTERED. NO EVIDENCE OF FALLEN DEBRIS OR EXTERNAL OBJECT WAS OBSERVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307945February 8, 2020
ENGINE, POWER TRAIN
WHEN DRIVING THE CAR ON THE HIGHWAY, A DRIVE TRAIN MALFUNCTION WARNING WOULD APPEAR FREQUENTLY ON THE DISPLAY PANEL. I TOOK THE CAR TO VALLEY BMW IN MODESTO, CA, ON NOVEMBER 2018. AFTER ON EXTENSIVE DIAGNOSTIC EVALUATION, THEY FOUND NOTHING WRONG WITH THE VEHICLE. THE ONLY SUGGESTION WAS TO REPLACE THE CAR'S BATTERY. I TOOK THE CAR TO BATTERIES PLUS BULBS FOR A SECOND OPINION. THEY DETERMINED THAT THE BATTERY WAS STILL IN GOOD CONDITION AND DID NOT NEED TO BE REPLACED. THE DRIVE TRAIN MALFUNCTION CONTINUED TO APPEAR WHEN DRIVING ON HIGHWAY. IN A SUBSEQUENT VISIT TO THE DEALER, I AGAIN MENTIONED THE ISSUE WITH THE DRIVETRAIN MALFUNCTION WARNING STILL APEARING ON THE DISPLAY PANEL. OUR CUSTOMER SERVICE AGENTS, SAID THEY COULDNT FIND ANYTHING WRONG WITH THE CAR,THEREFOR, THERE WAS NOTHING THEY COULD DO. ON A TRIP TO SAN FRANCISCO, WE EXPERIENCED A MAJOR ENGINE BREAK DOWN. THE CAR HAD COMPLETELY SHUT DOWN. FORTUNATLY,WE HAD JUST EXITED THE HIGHWAY. WE THEN HAD THE CAR TOWED TO PETTER PAN BMW DEALERSHIP AND THEY CONCLUDED THAT INDEED THE ENGINE HAD EXPERIENCED A MAJOR BREAKDOWN, IN THEIR EVALUATION, THEY ALSO NOTED THE BATTERY WAS IN GOOD CONDITION. THIS COMPLETELY CONTRADICTS THE CLAIM BY VALLEY BMW THAT THE BATTERY WAS THE ISSUE. SINCE THEN, I HAVE FOUND OUT THAT THERE IS A CLASS ACTION LAWSUIT AGAINST BMW FOR A DEFECTIVE N20 ENGINE WHICH IS THE ENGINE IN MY CAR. I ALSO WENT AS FAR AS CONTACTING THE CEO OF BMW NORTHAMERICA REGANDING THIS DEFFECTIVE MOTOR. AS EXPECT BMW REFUSED TO ACCEPT ANY RESPONSABILITY FOR THE DEFFECTIVE ENGINE. ONCE I BROUGHT UP THE CLASS ACTION LAWSUIT, BMW CUT OFF ALL COMMUNICATIONS WITH ME. MY FAMILY AND I ARE ASKING FOR YOUR SUPPORT IN INVESTIGATING BMW ON THIS DEFFECTIVE MOTOR AND HOLDING THEN ACCOUNTABLE FOR SUCH POOR AND NEGLIGENT BEHAVIOR, PLEASE HELP ALL AFFECTED CUSTOMERS WITH THIS TERRIBLE AND DEVESTATING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302908January 29, 2020
ENGINE, POWER TRAIN
MY 2012 BMW 528I STALLED TWICE 2 WKS AGO WHEN I WAS SLOWING DOWN AT A TRAFFIC SIGNAL. THE DISPLAY SHOWED EITHER "DRIVETRAIN MALFUNCTION" OR "TRANSMISSION MALFUNCTION". IMMEDIATELY I TURNED ON THE HAZARD LIGHTS, SLOWLY CHANGED LANES SLOWLY AND COME TO A HALT, BY WHICH THE WARNING WAS GONE AND I DROVE HOME AT LESS THAN 15 MPH. THE NEXT MORNING THE CAR SEEMED FINE AND I WAS ABLE TO DRIVE IT TO A LOCAL MECHANIC, WHO ADVISED A BMW SERVICE. I TOOK THE CAR TO AN AUTHORIZED SERVICE CENTER (ASC) FOR VERIFICATION AND WAS DIRECTED TO COME BACK IN FEW DAYS; WITHIN THAT WEEK IT HAPPENED AGAIN. I WENT TO ANOTHER ASC TO HAVE IT FULLY DIAGNOSED. IT WAS DETERMINED THAT FAULTY GUIDES IN THE TIMING-CHAIN CAUSED IT. I HAD NO IDEA IT WAS DESIGN FLAW UNTIL I READ ABOUT IT IN ONLINE. THE SERVICE MANAGER ALSO SAID THEY HAVE SEEN IT HAPPEN IN MANY CARS AND SOMETIMES UNDER 30K MILES AND IN FEW INSTANCES NEEDING ENTIRE ENGINE REPLACEMENT FOR $15000. I SEE SEVERAL CUSTOMERS WITH N20 AND N26 ENGINES HAVING THIS ISSUE SAME AS WITH N63 ENGINES. I CONTACTED BMWUSA AND LODGED A COMPLAINT ABOUT THIS FOR REIMBURSEMENT REFERRING TO NHTSA TSB 110614, BUT WAS DENIED. I WAS TOLD BMW KNEW OF THIS ISSUE AND EXTENDED THE WARRANTY TO 7Y/70K. I WAS NOT AWARE OF THIS AND MYGARAGE ON BMWUSA IS NOT SHOWING IT. I HAVE RECEIVED SEVERAL MARKETING INFO ON NEW BMW AND LEASES INSTEAD. CLASS ACTION LAWSUITS HAVE BEEN LODGED IN NORTH AMERICA AND DEATHS IN IRELAND REQUIRING A COURT ORDER FOR MANDATORY RECALL. 1) WILLIAMS, ET AL. V. BMW OF NORTH AMERICA LLC, ET AL., CASE NO. 2:17-CV-1156. 2) GELIS, ET AL. V. BAYERISCHE MOTOREN WERKE AKTIENGESELLSCHAFT, ET AL., CASE NO. 2:17-CV-07386 3) WWW.STROSBERGCO.COM/CLASS-ACTIONS/BMW REFERENCE: INVOICE, BMW MYGARAGE PAGE, BLOG, NJ LAWSUIT ETC. WWW.BMWBLOG.COM/2013/09/29/BMW-RECALL-2012-14-MODELS-N20-N26-ENGINE WWW.THEJOURNAL.IE/CARS-SOLD-IRELAND-BMW-RECALL-4002999-MAY2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302614January 28, 2020
ENGINE
SIX MONTHS I STARTED HEARING A HIGH PITCH NOISE AND IT ONLY GOT WORSE OVER THE FEW MONTHS. TWO WEEKS AGO (01/10/2020 AND 01/17/2020), IN THE NIGHT AROUND 8PM, MY BMW 528I CAR STALLED AT A TRAFFIC LIGHT IN CULVER CITY, CALIFIRNIA. IT FLASHED AN ERROR MESSAGE ON THE DISPLAY VERY BRIEFLY AND IT APPEARED TO BE "DRIVE TRAIN MALFUNCTION". STALLED IN THE MIDDLE OF THE STREET, MY FIRST REACTION WAS TO TURN ON THE HAZARD LIGHTS AND HOPE NOBODY HITS ME FROM THE BACK, AS I WAS NOT ABLE TO DRIVE FORWARD. BEFORE I COULD TAKE MY PHONE OUT AND TAKE A PICTURE OF THE SCREEN, THE ERROR SCREEN VANISHED. I PRESUMED THE "ERROR" WOULD BE SAVED IN THE SYSTEM AND SHUT THE ENGINE OFF, RESTARTED AND STARTED TO DRIVE AND PROCEED. AT BOTH THESE TIMES THERE WERE CARS BEHIND ME AND I TURNED ON THE HAZARD LIGHT TO WARN THE OTHER DRIVERS OF MY INABILITY TO DRIVE. I TOOK THE CAR TO TWO BMW SERVICE CENTERS. ONE OF THE SERVICE MANAGERS SAID HE CANNOT SAY WHAT THE ISSUE IS WITHOUT DOING A DIAGNOSIS, BUT THE PROBABLE CAUSE IS SOMETHING TO DO WITH THA OIL-PUMP OR THE CAM-SHAFTS AND RELATED TO TIMING. I TOOK THE CAR TO ANOTHER SERVICE CENTER AND HERE I LEFT THE CAR BEHIND FOR A SPECIFIC DIAGNOSIS. I WAS TOLD THE ISSUE IS RELATED TO TIMING CHAIN AND PLASTIC PARTS THAT HOLD THE CHAIN IN PLACE, DETERIORATE OVER TIME. I WAS TOLD THAT IT IS A COMMON ISSUE AND IT IS MY LUCK THAT THE TIMING CHAIN DID NOT RIP APART AND CAUSE AN ENGINE SEIZURE, WHICH WOULD HAVE COST ME $15000 IN REPAIRS THAN WHAT I WAS BILLED AROUND $6000. INCIDENTALLY, FEW MONTHS AGO THERE WERE OTHER PLASTIC PARTS THAT HOLD THE ENGINE IN PLACE ALSO DETERIORATE AND IT WAS SHAKING THE CAR. I HAD REPLACED THEM AT A CERTIFIED MECHANIC. THIS HAD COSTED ME ANOTHER $2000 PLUS IN REPAIRS. I HAVE MAINTAINED THE CAR IN GOOD CONDITION AND NEVER MISSED ANY SERVICE APPOINTMENTS. I HAVE BILLS OF ALL THE SERVICES PERFORMED ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301936January 26, 2020
SEATS
MY SEAT WAS SMOKING AND SOON TO CATCH FIRE IF I HADN'T CAUGHT THIS. WHAT SHOULD I DO TO RESOLVE THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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