BMW 528i Complaints

833 consumer complaints on file.

#11467911June 7, 2022
TIRES, TIRES:TREAD/BELT, TIRES:VALVE
275R70/20
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11467944June 7, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2009 BMW 528I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle would overheat. An unknown warning light was illuminated and a warning message that the vehicle was overheating and to slow down and stop the vehicle to prevent further damage was displayed. The local dealer was contacted and informed the contact that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464973May 17, 2022
ENGINE AND ENGINE COOLING, POWER TRAIN:DRIVELINE
The contact owns a 2012 BMW 528i. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from the vehicle. The drivetrain malfunction warning light illuminated. The vehicle was towed to an independent mechanic and diagnosed with a defective oil pump. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number 14V176000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464804May 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 528i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464623May 14, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
while driving on highway at 65 mph the vehicle electrical system began to go haywire and the power steering and brakes both stopped functioning making it impossible to control vehicle. I was nearly struck by several vehicles because of the suddenness of the shutdown. I was able to subsequently stop vehicle in the left lane without incident. Vehicle towed to BMW of Turnersville where diagnosis was faulty fuel pump !! Cost of repair $2,000..
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11464580May 13, 2022
ENGINE AND ENGINE COOLING, POWER TRAIN, SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
The contact owns a 2008 BMW 528i. The contact stated while driving at various speeds, the vehicle was overheating. The check engine warning light illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle however, the failure recurred and the vehicle failed to start after several attempts. The vehicle was towed to the local dealer where the battery and spark plugs were replaced however, the failure persisted. The vehicle was taken back to the dealer several times. The solenoid and the PCV valve were replaced. The contact stated that the seat belt and driver's side headlight harness connector were replaced. Additionally, the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle failed to respond. The contact depressed the accelerator pedal to the floorboard and the vehicle surged. The contact stated that the gear shifter failed to shift into drive and there was smoke coming out from the hood of the vehicle. The check engine warning light and the warning message "Transmission Malfunction" illuminated. The vehicle was taken to a second dealer, Hendrick BMW Certified Pre-Owned South Charlotte (9029 South Blvd, Charlotte, NC 28273) where the gear shifter was replaced however, the failure persisted. The second dealer informed the contact that the transmission, the solenoid, and the mechatronics unit needed to be replaced. The vehicle was not repaired. The contact later received NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 111,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463701May 7, 2022
ENGINE
SUBJECT: Recall Campaign 14V-176: N51, N52K and N52T Engine – Replace VANOS Gear Bolts, (This Service Information bulletin supersedes SI B11 07 14 dated September 2014). My 2011 BMW 528i has around 279000KM and Vanos Gear bolts are broken that Could Lead to Engine Stall and although NHTSA has issued recall campaign but BMW dealers are refusing the repair by saying that no such recall is showing against my vin [XXX]. As per online research this is a known issue in my car model and NHTSA has already issued a recall campaign#14V-176 as showing at the top of this statement. I had this issue with VANOS for almost 3 yrs as car was throwing error message once in a while and engine hesitates and bogs at lower RPM. Rough idling/ increase in engine misfires, Increase in fuel consumption. I changed several parts to troubleshoot but could not figure out the actual root cause of this problem, until recently an independent shop opened the engine to change the Engine valve cover/PCV valve, when they noticed that 2 VANOS Gear bolts are broken. That mechanic advised me to contact BMW immediately and stop driving the car as this can lead to permanent serious damage to my engine and car will stall immediately that may cause an accident or a crash. I have always taken good care of this car and hoping BMW to cover the parts/labor cost under recall campaign. I would really appreciate your help is getting this matter resolved with BMW Canada. [XXX] . [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463047May 2, 2022
ENGINE, STRUCTURE:BODY, WHEELS
I took the 2009 BMW 528i to Bridgeport BMW to have a prior safety recall (17V-673/19V-273) repaired but, it wasn't fixed and my car caught on fire last year before I got another recall letter stating that there's no remedy for the Recall Campaign No. 22V-119: PCV Valve Heater.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11462744April 29, 2022
ENGINE
2014 BMW 528i N20 engine failure at 70K miles. My wife was driving on a divided highway and had just tried to accelerate to change lanes. Without warning or any warning lights, the engine died and she was able to coast nearly off road. The car was locked into park and would not restart. This could have resulted in a serious accident as she was just off I-40 in Raleigh in very heavy traffic. Vehicle was towed to a BMW dealer where it was diagnosed as an internal engine failure and engine needed to be replaced. The car was previously serviced approximately 1600 miles prior. Upon searching, this is a known problem with numerous sudden failures. BMW settled a class action but our BMW isn't covered. There are several years of this engine still in service and likely pose a significant risk to occupants and other cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462174April 26, 2022
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
El radiador Manguera de anticongelante
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462091April 25, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 528i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461526April 20, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 528i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that while driving at various speeds, a fuel odor began to emit from the vehicle without warning. Upon inspection, the contact discovered that a grayish smoke had emitted from the rear valve cover. The contact then had the had the vehicle towed to the dealer and was informed that the PCV valve was normal; however, the valve cover gasket was defective and needed to be replaced. The manufacturer had yet to be notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had yet to be repaired. The failure mileage was approximately 170,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461380April 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 528i. The contact stated there was an abnormal burning odor in the vehicle. The contact detected smoke in the vehicle. There were no warning indicator lights illuminated. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling ). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 88,000. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460753April 14, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 528i. The contact stated upon starting the vehicle, she smelled a burning odor and there was smoke coming from underneath the hood and through the vent. The (!) malfunction indicator warning light illuminated. The contact continued to drive the vehicle. Additionally, the contact stated that the vehicle would jerk intermittently while driving. The contact received recall notification of NHTSA Campaign Number: 17V683000 (Engine And Engine Cooling), which she associated with the failure. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 141,000. VIN tool confirms parts not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460480April 12, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 528i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460098April 8, 2022
ENGINE
The contact owned a 2008 BMW 528I. The contact stated that after parking, the vehicle flames were suddenly present coming from under the hood. The contact attempted to extinguish the flames but was unsuccessful and the vehicle was destroyed along with a second vehicle parked nearby. The fire department and police were called to the scene and reports were taken. During the incident the contact suffered smoke inhalation which required medical treatment. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact later received a recall noticed for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 210,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11460031April 7, 2022
ENGINE AND ENGINE COOLING
The contact owned a 2010 BMW 528i. The contact stated while driving approximately 65 MPH the vehicle started to shake and vibrate, additionally smoke began to issue from under the hood. The contact stated no warning light was illuminated. The contact was able to safely pull of the highway and shut off the vehicle, the smoke emission increased and the vehicle caught fire. The fire department arrived and extinguished the fire using water. The police were also on scene. The contact is not aware if any reports were written by police or fire department. The vehicle was towed to an impound lot due to being consumed completely by the fire. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11456601March 14, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2009 BMW 528I. The contact received notification of NHTSA Campaign Number: 17V683000 (Engine and Engine Cooling) and 22V119000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the vehicle was overheating and unsafe to drive. The contact was advised to seek a loaner vehicle while waiting for parts to become available. The approximate failure mileage was 205,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454666March 1, 2022
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, AIR BAGS
The contact owns a 2014 BMW 528i. The contact stated while driving 75 MPH, an 18-wheel semi-truck approached the vehicle closely and the contact attempted to honk the horn however, the horn failed to function. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle was taken to an unknown dealer, where it was diagnosed that the driver's side air bag clockspring was faulty. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452821February 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 528i Sedan. The contact stated while driving approximately 35mph when the vehicle began to produce smoke from the engine compartment alongside an odor of burning plastic. The contact was able to pull over and have the vehicle towed to their residence, but was not taken to a local dealer. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 17V683000 (ENGINE AND ENGINE COOLING) however the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 148,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to BMW 528i