BMW 328i Complaints

2,583 consumer complaints on file.

#11633163December 30, 2024
ENGINE
The contact owned a 2013 BMW 328I. The contact stated that upon parking the vehicle on the sidewalk in front of his driveway, it caught on fire. The vehicle was unoccupied during the fire. The origin of the fire was unknown. The location of the fire was the front engine compartment. The fire department extinguished the fire. A police department report was filed. The vehicle was destroyed. There were no injuries. The contact also noted that no warning lights had been illuminated prior, and received notice of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and believed the recall as probable cause for the failure. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11633178December 30, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633007December 29, 2024
UNKNOWN OR OTHER
Water pump. Engine started smoking. There is a recall with no remedy. Check engine light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632641December 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632654December 27, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632687December 27, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine And Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a burning odor was detected, and there was smoke coming from underneath the hood. No warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632446December 26, 2024
ELECTRICAL SYSTEM
There has been an open recall since August with no remedy as of now still. My concern is this is an electrical issue and the safety concern for this recall is possible fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631642December 19, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMX 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631215December 17, 2024
ENGINE
What Happened: The issue involves a recall on the engine coolant system of my BMW. The car is currently unsafe to drive, and BMW has not provided a timetable for fixing the problem or offering a solution. The last time I drove the car, I experienced a dangerous malfunction. While driving slowly to the end of my street, I pressed the gas pedal, but the engine did not respond at all. The car essentially lost power, leaving me in the middle of the street. I was able to roll the car in front of a neighbor’s house, turn it off, and restart it. After restarting, I managed to drive it back up the street to my house. I have not driven the car since, as I do not want to put myself or others in danger. Safety Risk: The engine failure occurred while I was driving, which could have put me at risk of being struck by other vehicles. A sudden loss of engine power while driving, especially at higher speeds or in traffic, could cause a serious accident. Inspection/Confirmation: The recall has been acknowledged by BMW, but there is no timetable for when parts will be available to resolve the issue. I have contacted the corporate office and the local dealership. The dealer refuses to provide a rental car, leaving me without a viable transportation option. Warning Symptoms: No warning lamps, messages, or other symptoms appeared before the failure occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631025December 16, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631045December 16, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving at undisclosed speeds on two occasions, there was smoke coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631050December 16, 2024
ENGINE, POWER TRAIN, SEATS
UNKNOWN/ my car came up with an engine code . Trouble accelerating, tends to runs hot ( drive train malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630903December 16, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328I. The contact stated that the instrument cluster was partially inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630730December 14, 2024
UNKNOWN OR OTHER
It’s sounds like it’s moving but it doesn’t.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11630651December 13, 2024
FUEL/PROPULSION SYSTEM
FUEL TANK LEAKS GASOLINE. an alarming amount of fuel leaks and this is an issue that seams common among BMW F30 chasis. In my case when my car is ful tank it starts dripping fuel, visible. the problem seems to be a seal that is made to flex but with time that seal fails and creates a fire hazard due to high volatile fumes and liquid gas leakage. I was able to notice as I parked my car when arriving home due to the strong smell of fuel. -The issue is reproducible. -On the safety side, it puts a risk of Fire. -The vehicle unfortunately has not been inspected by police or insurance -There is an error code un the computer of the vehicle that has to do with detection of fuel leakage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629780December 9, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Unknown, Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628738December 4, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Starting Dec 1st, the check engine light displayed on my dash and the electrical system has malfunctioned for many features of my vehicle. I am unable to switch to Sport & Eco Mode. The car also takes multiple tries to start the engine. It has been almost 4 months since the recall announcement and remediations are still not available. the engine coolant pump is a direct cause of short circuits and engine problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628814December 4, 2024
POWER TRAIN
I recently brought my 2011BMW 328i in for recalls and a shutter noise. My vehicle is equipped with the N51 SULEV motor. I recently was not able to set monitors for smog due to a shutter issue. I was told by a reliable mechanic it was the torque converter, and it is covered under the SULEV warranty. I was shocked when Bob told me that the torque converter was not covered under BMW SULEV warranty. It clearly states that in the SULEV warranty and my car only has 123,000 miles. He proceeded to call my car "a can of worms" and told me the technician simply does not want to work on my car. I know for a fact my Torque Converter and Mechatronik are covered under the SULEV warranty. I was simply kicked to the curb. This is unethical and my car is not passing smog due to this issue which is illegal. Please help resolve my issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628933December 4, 2024
ELECTRICAL SYSTEM, ENGINE
I was driving my car when all of a sudden the lights in the odometer started flickering and the car started putting and then shut off. Basically broke down on me. I cannot get it to stay on it feels like it has no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628283December 2, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a vehicle 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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