Audi Q5 Complaints

1,386 consumer complaints on file.

#10928432November 28, 2016
AIR BAGS
TAKATA RECALL . IT HAS BEEN OVER 6 MONTHS SINCE RECEIVING A NOTICE FROM AUDI NORTH AMERICA RELATING TO THE TAKATA AIRBAG INFLATOR RECALL ON THIS VEHICLE. I PHONED THE DEALERSHIP LAST MONTH AND THEY SAID THEY STILL DON'T HAVE A FIX FOR THIS RECALL. I FEEL AUDI SHOULD BE MORE PROACTIVE IN FIXING THIS ISSUE ESPECIALLY IF IT COULD BE LIFE THREATENING TO DRIVE THE VEHICLE. I DO NOT WANT TO WAIT AND SEE IF METAL SHARDS WILL GO FLYING THRU ME IN THE EVENT OF AN AIRBAG DEPLOYMENT. NOTHING HAS HAPPENED YET BUT I WANT THIS RECALL ISSUE FIXED BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927851November 25, 2016
AIR BAGS
TAKATA RECALL I RECEIVED THE SAFETY RECALL NOTICE FROM AUDI IN APRIL 2016. I CALLED MY LOCAL DEALER AND WAS TOLD THE "PART WEREN'T AVAILABLE YET." IT IS NOW NOVEMBER 2016 AND WHEN CHECKING ON THIS AGAIN I AM TOLD THE PARTS STILL AREN'T AVAILABLE. I FIND THIS UNACCEPTABLE AND I WONDER WHY THE NHTSA DOESN'T FIND IT UNACCEPTABLE AS WELL. I CALLED AUDI CUSTOMER SERVICE AND WAS TOLD THEY HAVE "NO IDEA WHEN THEY ARE GETTING REPLACEMENT PARTS FROM TAKATA." HOWEVER, AUDI IS OBVIOUSLY STILL MAKING THESE CARS AND SINCE THEY CAN FIND NEW AIRBAGS TO PUT IN NEW CARS, WHY ISN'T ANYONE PRESSURING THE MANUFACTURER TO FIX THE CARS THEY SOLD IN THE PAST BEFORE THEY USE THOSE PARTS ON NEW CARS!!! IT SEEMS THAT THEY DON'T CARE ABOUT THIS SINCE TAKATA WILL BE LIABLE IF I DIE IN AN ACCIDENT. HOWEVER, I HOLD AUDI AND THE NHTSA RESPONSIBLE BECAUSE IT DOESN'T APPEAR THAT ANYONE CARES ABOUT PEOPLE THAT BOUGHT CARS A FEW YEARS AGO SINCE THE EXISTING SUPPLY OF GOOD AIRBAGS IS GOING INTO NEW CARS THAT HAVEN'T BEEN SOLD YET. I ALSO FIND IT ODD THAT IN THE PROGRESS TOWARDS COMPLETION REPORT ON YOUR WEBSITE, THERE IS NO DATA AT ALL FOR AUDI, WHICH MAKES ME THINK AUDI HAS DONE NOTHING TO EXPEDITE THIS RECALL WHILE ALL OF THEIR COMPETITORS HAVE. WHY DOES THE NHTSA ALLOW THIS? PLEASE INVESTIGATE AND RESPOND, I WOULD GREATLY APPRECIATE IT. I NOW HAVE TWO RECALLS FOR MY 2011 Q5, THE TAKATA AIRBAG AND NOW THE FUEL PUMP THAT COULD BLOW UP. SOUNDS LIKE I AM DRIVING A VERY DANGEROUS CAR AND NO ONE IS PRESSURING THE MANUFACTURER TO FIX EITHER ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927755November 24, 2016
AIR BAGS
TAKATA AIRBAG - RECALL DATED FEB 2016 FOR A DEFECT THAT CAN CAUSE SERIOUS INJURY OR DEATH. 9 MONTHS LATER AUDI STILL DOES NOT HAVE A SOLUTION TO THIS RECALL. IT IS VERY FRIGHTENING TO CONTINUE DRIVING A VEHICLE THAT HAS A SERIOUS OPEN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927418November 22, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V660000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927124November 21, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
I AM VERY CONCERNED ABOUT MY SAFETY AT THIS POINT , THE RECALL IS THE SDI DRIVER FRONTAL AIR BAG AND FUEL PUMP FLANGE, FOR THE AIRBAG IT HAS BEEN OVER 8 MONTH AND THE PARTS ARE STILL NOT AVAIALBLE??????????????? WHAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927000November 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927027November 18, 2016
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL BEARING MADE AN ABNORMAL NOISE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926363November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V660000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926189November 15, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL WITH NO FIX, ALSO A PROBLEM WITH THE FUEL PUMP WHICH THE CAR CAN LIGHT ON FIRE THERE IS ALSO NO CURRENT REPAIR. THE DEALER SAID WE ARE SCREWED THERE'S NOTHING THEY CAN DO.MY WIFE GOT INTO AN ACCIDENT WITH THE LOANER CAR IF IT WAS OUR CAR THAT IS PLAGUED BY THE RECALL THINGS COULD HAVE BEEN WORST
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10926196November 15, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
I HAVE A 2016 AUDI Q5 AND RECENTLY WAS INVOLVED IN A SERIOUS SINGLE-CAR ACCIDENT. I WAS PARKING MY CAR AND MOVED MY FOOT TO BRAKE WHEN THE CAR SURGED FORWARD OVER A COUPLE OF BOULDERS THROUGH THE TREES FLIPPING ONCE AND ROLLING DOWN AN EMBANKMENT. I, MIRACULOUSLY, CAME OUT OF THE INCIDENT UNSCATHED. THREE WEEKS EARLIER MY BROTHER-IN-LAW BORROWED MY CAR AND SAID I SHOULD HAVE THE CAR CHECKED BECAUSE IT SURGED FORWARD ON HIM ON THREE DIFFERENT OCCASIONS WHEN HE WENT TO BRAKE. I DISMISSED HIS COMMENTS, THINKING HE WAS NOT USED TO MY CAR. TURNS OUT THERE MAY HAVE BEEN A CONNECTION TO BOTH OF OUR EXPERIENCES AND A SERIOUS SAFETY ISSUE WITH THE CAR. I HAVE CONTACTED AUDI CORPORATE, BUT WANTED TO REGISTER THIS INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10925505November 11, 2016
ELECTRICAL SYSTEM, ENGINE
COOLANT LEAK RESULTING IN ECM MODULE FAILURE, WIRE HARNESS DAMAGE AND ENGINE TO STALL WITHOUT WARNING. I WAS DRIVING ON US HWY 1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925273November 9, 2016
AIR BAGS
TAKATA RECALL I GOT NOTICED OF MY CAR IN NEED OF A RECALL VIA LETTER IN FEBRUARY, 9 MONTHS LATER NOTHING HAS HAPPENED AND AUDI STILL SAYS "NO REPAIR AVAILABLE YET"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924970November 8, 2016
AIR BAGS, FUEL SYSTEM, GASOLINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/17/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924914November 7, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL AND FUEL PUMP FLANGE REMEDY NOT AVAILABLE IN TIMELY MANNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924401November 5, 2016
SERVICE BRAKES
MY BRAKES FAILED ON TWO OCCASIONS. WHEN THE BRAKE WAS PRESSED, THE PEDAL SANK ALL THE WAY TO THE FLOOR. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION. LUCKILY, ON BOTH OCCASIONS, THE CAR WAS MOVING AT LESS THAN 25 MPH. MY ABILITY TO SLOW DOWN WAS SIGNIFICANTLY REDUCED. ULTIMATELY LEARNED THAT THE MASTER CYLINDER WAS DEFECTIVE AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923841November 2, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE ALREADY FILLED THE ONLINE FORM ABOUT MY VEHICLE BUT WILL ALSO SEND TO AUDI CARE WA1DKAFP8CA096667 I HAD LOW OIL PRESSURE WARNING AT 32000 MILES AND WAS TOWED. I WAS TOLD WHEN I WENT FOR THE FIRST TIME FOR LOW OIL PRESSURE, THEY THOUGHT MAY BE THE OIL SWITCH WAS AT FAULT AND I HAD TO PAY FOR IT WITH JUST 32000 MILES ON IT OIL PRESSURE LOW WARNING CAME BACK AGAIN WITH STARTING THE ENGINE ON THE DRIVEWAY. HAD TO TOW IT BACK TO JACK INGRAM IN MONTGOMERY AND NOW WAS TOLD ITS THE SEAL OF THE CRANK SHAFT AT FAULT. I THINK ITS A SAFTEY ISSUE WITH WARNING I CANT DRIVE WARNING ONSTRANDED ON THE STREET. I REQUEST YOU ALL TO LOOK INTI OIL LEAK FROM CRAMSHAFT THANKS DINESH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918578October 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 12/28/16 *BF UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918008October 22, 2016
AIR BAGS
IT HAS NOW BEEN 8 MONTHS WITH A DRIVER SIDE TAKATA AIRBAG RECALL ON MY VEHICLE AND MY AUDI DEALERSHIP IN LATHAM, NY AND AUDI USA STATE THEY HAVE NO IDEA WHEN REPAIRS WILL BE MADE. THEY OFFER NO HELP WHEN I EXPLAINED TO THEM I FEEL UNSAFE DRIVING THIS VEHICLE ANYMORE. I EXLPAINED TO THEM I TRIED TO YRADE IT IN FOR ANOTHER VEHICLE, HOWEVER THE DEALERSHIP DOESNT EVEN WANT TO TAKE IT IN ON A TRADE DUE TO THIS RECALL BUT THE DEALERSHIP WILL OFFER ME CONSIDERABLE LESS THAN WHAT I OWE ON IT. WHEN WILL THIS MATTER GET RESOLVED. I FEEL LIKE I AM STUCK WITH A DEATH TRAP THAT I CANT GET OUT FROM UNDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917813October 21, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL: WHEN WILL THESE BE AVAILABLE? IT IS EXTREMELY DISCONCERTING DRIVING AROUND WITH A POSSIBLY FAULTY AIRBAG THAT COULD KILL ME IF DEPLOYED! ALSO THERE IS SOME RECALL ABOUT MY FUEL LINE? SEEMS PRETTY DANGEROUS AND YET IT SAYS NO REMEDY AVAILABLE. THIS ISN'T HELPFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917364October 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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