Audi Q5 Complaints
1,386 consumer complaints on file.
- #11176349February 11, 2019ENGINE
2011 AUDI Q5 COOLANT PUMP REPLACED DUE TO SEEPAGE. WATER PUMP, BOLTS AND O RING FOR PLASTIC PIPE CONNECTOR PIECE. FOUND DURING THE OIL CONSUMPTION REPAIRS AT 74K MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174695February 6, 2019ENGINE
TL* THE CONTACT OWNS A 2015 AUDI Q5. ON SEVERAL OCCASIONS, WHILE DRIVING, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CROWN AUDI OF CLEARWATER (18940 US-19, CLEARWATER, FL 33764, (888) 727-0742) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,999.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11174433February 5, 2019ENGINE
TL* THE CONTACT OWNS A 2013 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUDI NORWELL (59 POND ST, NORWELL, MA 02061, (781) 261-5000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE BLOCK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174518February 5, 2019STEERING
IT WAS AN UNUSUALLY COLD DAY (-14 DEGREES) IN MICHIGAN. I HAD BEEN DRIVING THE CAR EARLIER THAT DAY WITHOUT INCIDENT. I PARKED THE CAR IN THE GARAGE AND APPROXIMATELY 1 HOUR LATER I WENT TO USE IT AND I WAS PRESENTED WITH LOUD WARNING BEEPS AND THE FOLLOWING MESSAGE: "STEERING DEFECTIVE! DO NOT DRIVE VEHICLE!" IT WAS OBVIOUS THAT THE (ELECTRIC) POWER ASSIST WAS NOT FUNCTIONING. I TRIED EVERY HOUR AND AFTER ABOUT 4 HOURS THE ERROR WAS GONE AND THE POWER STEERING SEEMED TO BE WORKING CORRECTLY. IT HAS BEEN FINE SINCE. I CALLED THE DEALER ABOUT THE ISSUE BUT DID NOT BRING IT TO THEM FOR A "DIAGNOSIS". I NOTICED A RECALL (15V-452) FOR THE 2015 SQ5 FOR THIS EXACT PROBLEM AND WONDERED WHY AN SQ5 WOULD BE DIFFERENT FROM MY 2015 Q5 (WITH A 3.0L V6 ENGINE). THERE ARE QUITE A FEW PEOPLE ON THE INTERNET COMPLAINING ABOUT THE SAME ISSUE DURING VERY COLD DAYS AND I'M TRYING TO UNDERSTAND THE ROOT CAUSE. THE RECALL IS NOTHING MORE THAN A SOFTWARE UPDATE. (MAYBE TO EXPAND THE ACCEPTABLE THRESHOLD VALUES?) I AM CONCERNED THAT THE RECALL WAS NOT SCOPED PROPERLY AND IS ACTUALLY AFFECTING OTHER AUDIS. I AM A FORMER VW/AUDI MECHANIC WITH OVER 30 YEARS OF MECHANICAL EXPERIENCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172772January 29, 2019STRUCTURE:BODY, UNKNOWN OR OTHER
DUE TO EXTREME COLD WEATHER THE REAR SUNROOF GLASS PANE SHATTERED. THE VEHICLE WAS PARKED OVER NIGHT IN NEGATIVE DEGREE WEATHER; NOT IN MOTION. AUDI DEALERSHIP RECOGNIZES THIS AS A NATURAL CAUSED INSTANCE, NOT COVERED BY WARRANTY AND NOT COVERED UNDER THE PAST RECALL, WHICH WAS ONLY FOR THE FRONT SUNROOF GLASS PANE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11171521January 22, 2019ENGINE
CATASTROPHIC ENGINE FAILURE CAUSED BY JUMPED TIMING CHAIN CAUSED BY DEFECTIVE TIMING CHAIR TENSIONER. I PURCHASED MY VEHICLE ON 12/03/2015 WITH 45,483 MILES. I MAINTAINED MY VEHICLE AT INDEPENDENT MECHANICS DUE TO THE DISMAL SERVICE AT THE ONLY DEALERSHIP IN TOWN AND ITS POOR ONLINE REVIEWS. I FREQUENTLY ADDED OIL TO THE ENGINE WHEN PROMPTED BY THE CAR. ON JANUARY 10, 2016, I LEFT THE GYM AND STARTED MY CAR. IT TOOK LONGER THAN NORMAL TO TURN OVER, AND THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE NEXT DAY, I TOOK THE CAR TO AUTOZONE WHO PULLED THE P001600 DTC CODE (CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSOR CORRELATION). I TOOK THE CAR TO MY LOCAL MECHANIC, WHO ALSO PULLED THE P001600 IN ADDITION TO THE P02900 DTC (TURBO UNDER BOOST). THAT MECHANIC ALSO HEARD NOISE FROM ENGINE TIMING COVER AREA AND COOLANT SEEPAGE/LEAK AT THE WATER PUMP AREA. THEY RECOMMENDED THE CAR BE TOWED TO A SPECIALIST, WHICH WAS DONE. HE PULLED THE P001600 (237) DTC CODE AND A P0562 LOW VOLTAGE CODE. AT THIS TIME, I CONTACTED AUDI OF AMERICA AND NOTIFIED THEM OF THE ISSUE. I WAS MADE AWARE OF THE TIMING CHAIN CLASS ACTION LAWSUIT REGARDING THE DEFECTIVE TENSIONER, BUT INFORMED THAT MY VIN WASN'T COVERED. AT THEIR RECOMMENDATION, THE CAR WAS TOWED TO AN AUDI DEALERSHIP. ALL SERVICE RECORDS, OIL RECEIPTS, ETC WERE PROVIDED TO AUDI. AUDI "DECLINED ASSISTANCE", LEAVING ME WITH AN UNDRIVEABLE CAR, A $750 BILL FROM THE MECHANIC, $55 TOW BILL, $150 (AND GROWING) RENTAL CAR CHARGE, AND AN ESTIMATE OF OVER $8K TO RE-BUILD THE ENGINE. ADDITIONAL RECORDS AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11170702January 18, 2019WHEELS
YESTERDAY WHILE DRIVING ON US HWY 41 IN MARQUETTE, MICHIGAN (BELOW THE POSTED SPEED LIMIT - I WAS TRAVELING AT 40 MPH) AND WHILE BRAKING FOR A TRAFFIC LIGHT THE VEHICLE LOST TRACTION AND DID NOT ENTER THE SKID CONTROL MODE. UPON APPROACHING THE SIGNAL TO A STOP, THE VEHICLE SKID INTO THE ADJACENT RIGHT LANE. THERE WAS NO CAR IN THE ADJACENT RIGHT LANE AND NO COLLISION. MY AUDI IS EQUIPPED WITH AUDI'S RECOMMENDED WINTER WHEELS AND WINTER TIRES (AUDI WINTER WHEEL AND TIRE PACKAGE NUMBER: NPN071069), I STRONGLY SUSPECT THAT THE DEALER'S RECOMMENDATION TO MATCH THE WINTER TIRE PRESSURE TO THAT OF THE ALL-SEASON OEM TIRES CAUSE THE WINTER TIRES TO BE OVER-INFLATED, AND THUS NOT MAKE PROPER CONTACT WITH THE ROAD. DEALER AND THE MANUFACTURER DO NOT PROVIDE MANUFACTURER RECOMMENDED INFLATION PRESSURES SPECIFIC TO THE WINTER TIRES 1) ON THE TIRE AND LOADING INFORMATION TAG ON THE B-FILLER, 2) NOR IN THE OWNER'S MANUAL, 3) AT THE DEALERSHIP, NOR ON 4) THE MANUFACTURER'S ONLINE MAINTENANCE AND REPAIR DATABASE AUDI ERWIN PORTAL (WWW.ERWIN.AUDI.USA.COM). I HAVE ASKED THE DEALER SERVICE DEPARTMENT FOR ASSISTANCE ON 2 OCCASIONS, AND HAVE RECEIVED THE SAME ANSWER - THE COLD INFLATION PRESSURE OF 33 PSI FRONT AND 36 PSI REAR FOR THE ORIGINAL FACTORY TIRES (225/45 R20 101H) SHOULD BE USED FOR THE WINTER TIRES (235/65 R17 104H M+S). EVEN IF THIS ANSWER WOULD BE FOUND TO BE CORRECT, IT SHOULD BE SUPPORTED BY APPROPRIATE RESOURCES READILY AVAILABLE TO THE CUSTOMER. IF THE ERWIN PORTAL DID PROVIDE THIS INFORMATION (WHICH IS DOES NOT), THE CUSTOMER SHOULD NOT HAVE TO PAY FOR A SUBSCRIPTION TO ACCESS THIS INFORMATION. I'VE ATTACHED THREE (3) ITEMS FOR YOUR REFERENCE ARE ATTACHED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11170619January 17, 2019AIR BAGS
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI SOUTH HAMPTON (51 MONTAUK HWY, WATER MILL, NY 11976, (631) 283-0888) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11170672January 17, 2019FUEL/PROPULSION SYSTEM
100,000 KMS ON THE VEHICLE THE HYBRID SYSTEM DOESN'T TURN ON WHEN STARTING THE VEHICLE. THE CAR GOES "LIMP". DOESN'T MOVE EVEN TRYING TO ACCELERATE. RADIO, FAN ETC STILL WORKS. HTTPS://WWW.EXPRESS.CO.UK/LIFE-STYLE/CARS/999934/VW-AUDI-PORSCHE-RECALL-HYBRID-ELECTRIC-CARS-POISONOUS-ELEMENT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11166100January 9, 2019ELECTRICAL SYSTEM, ENGINE
THIS CAR HAS SHUT DOWN WHILE DRIVING (IN MOTION) THREE TIMES, ONCE WHILE TRAVELING AT 45 MPH, ONCE AT 75 MPH ON THE HIGHWAY AND LUCKILY THE LAST TIME IN A PARKING LOT.. THE FIRST TIME WAS NOVEMBER 23, 2018. THE ENGINE STOPPED AND WE WERE ABLE TO DRIFT OVER TO THE LEFT SHOULDER. THOUGHT IS WAS A FLUKE BECAUSE THE CAR STARTED UP AGAIN. THE NEXT TIME DRIVING ON THE HIGHWAY IT SHUT DOWN AGAIN DECEMBER 2, VERY SCARY. WE BROUGHT IT TO AUDI AND THE REPLACED A FUEL COMPOSITION SENSOR AND SAID IT WAS FIXED. AFTER THEY 'FIXED IT' AND RETURNED THE CAR, IT DID THE EXACT SAME THING AND THE ENGINE SHUT OFF WHILE DRIVING IN A PARKING LOT. WE BROUGHT THE CAR BACK IN. AUDI SAYS THEY CAN'T FIND THE PROBLEM, BUT WE ARE CONCERNED THE PROBLEM STILL EXISTS AND OTHER CARS MAY HAVE THIS VERY SERIOUS ISSUE. THE CAR HAS BEEN IN THE SHOP A TOTAL THUS FAR OF 31 DAYS AND THEY CALLED TODAY TO TELL US TO TAKE THE CAR BACK, BUT THEY HAVE NOT FOUND THE PROBLEM. I GUESS THEY EXPECT US TO DRIVE IT AGAIN UNTIL IT SHUTS DOWN AGAIN AND WE GET REAR-ENDED AND KILLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11166131January 9, 2019AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI SHREWSBURY AT (508) 581-5800 (LOCATED AT 780 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11165262January 4, 2019STRUCTURE:BODY, EXTERIOR LIGHTING
AS I WAS PREPARING TO PARK AT MY LOCAL GROCERY STORE IN AN ASSIGNED SPACE I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION. THE FRONT END SLAMMED INTO A CONCRETE RETAINING WALL, CAUSING MAJOR DAMAGE TO BOTH MY VEHICLE AND THE RETAINING WALL. THE CAR WAS PRACTICALLY AT A COMPLETE STOP WHEN THIS OCCURRED. ADDITIONALLY WHEN I REVERSED THE CAR IT ACCELERATED BACK AT A RAPID SPEED. IT WAS VERY SCARY AND THANKFULLY NOBODY WAS INJURED OR WORSE. THIS COULD HAVE BEEN A SERIOUS OR FATAL SITUATION AND I FEEL THAT THERE WAS SOME KIND OF ELECTRONIC FAILURE. CONSIDERING THE SAFETY RECORD ON THIS CAR I FELT VERY UNSAFE AND NOT IN CONTROL.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11165269January 4, 2019AIR BAGS
I HAVE BEEN WAITING FOR PARTS AVAILABILITY FOR OVER A YEAR AND DO NOT APPEAR TO BE MAKING PROGRESS ON THE WAITLIST AT MY DEALERSHIP (PENSKE AUDI). THE DEALERSHIP BLAMES THE MANUFACTURER AND THE MANUFACTURER BLAMES THE DEALERSHIP. IN THE MEANTIME I HAVE NO IDEA WHEN THE PART WILL BECOME AVAILABLE TO PERFORM THE WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11165772January 4, 2019AIR BAGS
TAMARA RECALL. MY DEALER, AUDI OF STRATHAM NH KEEPS SENDING ME CARDS TO HAVE THE AIRBAG REPLACED. I MADE AN APPOINTMENT A MONTH AGO AND WHEN I ARRIVED WAS TOLD THEY DIDN'T HAVE IT. MADE ANOTHER APPOINTMENT FOR TODAY, 1/4/19, ON THE BASIS OF BEING TOLD THAT THEY HAD IT IN HAND. WHEN I CALLED TODAY THEY DIDN'T. THEY BLAME IT ON AUDI, SAY THEY ARE ONLY THE DEALERSHIP. I MUST HAVE RECEIVED 15 OR MORE NOTICES FROM THE DEALERSHIP TO HAVE THE AIRBAG REPLACED. I HAVE BEEN DRIVING AN UNSAFE CAR FOR 2 YEARS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11164738January 3, 2019STRUCTURE:BODY
ON THREE OCCASIONS BEGINNING IN THE SPRING OF 2018, THE TAILGATE HAS RANDOMLY OPENED WITH NO COMMAND FROM THE OWNERS. EACH TIME THE CAR HAS BEEN IN OUR GARAGE AND WE HAVE BEEN ELSEWHERE. EACH TIME THE TAILGATE COLLIDED WITH THE GARAGE DOOR WHEN WE OPENED THE GARAGE DOOR WAS OPENED CAUSING BODY DAMAGE. A QUICK GOOGLE SEARCH SHOWS THAT THIS IS A RECURRING PROBLEM FOR THE AUDI Q5 AND OTHER MODELS AND THAT THIS PROBLEM HAS OCCURRED OUTSIDE ON STREETS AND ROADS AS WELL AS INSIDE. THE DEALER SAID THAT AUDI HAS A PROVIDED THE DEALER WITH A TECHNICAL BULLETIN TO MAKE SOFTWARE CHANGES REMEDY THIS PROBLEM. HOWEVER, EVEN AFTER THE SOFTWARE CHANGES, THIS PROBLEM HAS RECURRED. AUDI HAS REFUSED TO PAY FOR THE BODY WORK. ON THE FIRST OCCASION, I PAID FOR THE BODY WORK. ON THE SECOND OCCASION, THE DEALER PAID FOR THE BODY WORK AFTER AUDI REFUSED TO PAY. THE CAR IS NOW GOING INTO THE DEALER FOR AN EXTENDED PERIOD SO THAT THE DEALER CAN WORK WITH AUDI ENGINEERS TO HOPEFULLY SOLVE THIS PROBLEM ONCE AND FOR ALL. IF THE TAILGATE OPENS ON A HIGHWAY AND LUGGAGE FALLS OUT, SOMEONE COULD BE HURT OR KILLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11163604December 26, 2018UNKNOWN OR OTHER
COOLANT PUMP OVERHEATING ON GETTING CAR AFTER 3 WEEKS. DRIVING ON FREEWAY, COOLANT LIGHT COMES ON, THEN OIL SENSOR AND CAR STARTS TO SLOW DOWN WHERE ACCELERATION IS NO LONGER POSSIBLE, KILL SWITCH IS AUTOMATICALLY ACTIVATED, BURNING SMELL AND SMOKE STARTS COMING OUT. CAR NO LONGER STARTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162922December 21, 2018FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE DRIVING 65 MPH, THE COLLISION ALERT SYSTEM INDEPENDENTLY ENGAGED THE BRAKE SYSTEM, CAUSING THE VEHICLE TO SLOW DOWN. THE CONTACT WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL AND REGAIN HIGHWAY SPEED. THE CONTACT BELIEVED THAT THE COLLISION SYSTEM MAY HAVE SENSED AN OBJECT IN THE ROAD AND CAUSED THE COLLISION SYSTEM TO ENGAGE. THE CONTACT ALSO STATED THAT THE COLLISION ALERT SYSTEM ENGAGED WHEN THE CONTACT ATTEMPTED TO PARALLEL PARK. THE CONTACT SPOKE WITH AUDI BIRMINGHAM (1314 GRANTS MILL WAY, IRONDALE, AL 35210, (855) 627-3378) TO INQUIRE IF THE COLLISION ALERT SYSTEM COULD BE DISABLED. THE DEALER STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 12,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161068December 13, 2018FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAR GAS A STRONG GAS SMELL IN THE CABIN OF THE CAR, EVERYDAY, ALL DAY. TOOK IT TO AUDI AND THEY SAID THEY FIXED THE "PROBLEM". THE CAR CAN'T BE DRIVEN. ITS CAUSING NAUSEA AND HEADACHES WHEN DRIVING MORE THAN 5 MINS. I DON'T FEEL SAFE DRIVING A CAR THAT IS PRODUCING A GAS SMELL. I BELIEVE THAT GAS FLANGE RECALL CREATED MORE ISSUES TO MY CAR THAT AUDI MADE ME PAY FOR AND NEVER FIXED THE GAS SMELL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161216December 13, 2018ENGINE
41 DAYS AFTER PURCHASING WELL CARED FOR, USED Q5, BEGAN EXPERIENCING ROUGH RIDE OVER HIGHWAY STRETCH, WITH INTERMITTENT EPC LIGHT AND CONSTANT CHECK ENGINE LIGHT. ENGINE ALSO REVVED AT STAND STILL AND VIBRATED. UNKNOWING OF CURRENT CLASS ACTION LAWSUIT INVOLVING THE TIMING CHAIN, TOOK THE VEHICLE TO A LOCAL MECHANIC. MECHANIC INDICATED THE TIMING CHAIN HAD BEEN STRETCHED BEYOND SAFE USE AND THE TIMING CHAIN AND TENSION ADJUSTER NEEDED TO BE REPLACED ($2600). FOLLOWING THOSE REPAIRS, I WAS INFORMED THAT DUE TO THE DAMAGED TIMING CHAIN, THE CAM SHAFT WAS ALSO NOT FUNCTIONING CORRECTLY WHICH REQUIRED REPLACEMENT AS WELL AS THE CAMSHAFT POSITIONING SENSOR. (NEW COST - $4900) FOLLOWING THOSE REPAIRS, THE ISSUE STILL REMAINS. MECHANIC BELIEVES THE ISSUE IS NOW OIL PRESSURE LEAVING THE CAM SHAFT DUE TO A LIKELY ISSUE WITH THE NON-RETURN VALVE LEAVING THE CAMSHAFT BRIDGE. THIS PRESSURE PREVENTS PROPER FUNCTION OF THE VARIABLE VALVE TIMING, CAUSING A VIBRATION AND ROUGH RIDE. MECHANIC OFFERED TO REPLACE NON-RETURN VALVE (ADDITIONAL $3000) BUT CAN'T BE CONFIDENT THAT IT WILL ALLEVIATE THE PROBLEM. ADDITIONAL OPTION WAS TO REPLACE ENGINE BEGINNING AT $7000.00. WORKING WITH AUDI SERVICE TO SCHEDULE TIME TO ADDRESS PREVIOUS RECALL ISSUE (COOLANT PUMP) WHEN THEY WILL TAKE A LOOK AT THE ENGINE ISSUE AND EXPLAIN OPTIONS. CLASS ACTION LAWSUIT OPT-INS WERE DUE BY 10/13/18, 11 DAYS AFTER I PURCHASED THE VEHICLE, 30 DAYS BEFORE I BEGAN HAVING ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11157325December 10, 2018UNKNOWN OR OTHER
WHILE DRIVING MY FRONT PANEL SUNROOF EXPLODED. THERE IS NO OTHER WAY TO DESCRIBE WHAT HAPPENED. THERE WAS A LOUD POP. LOUD ENOUGH TO MAKE MY EARS RING AND THEN THE GLASS WAS EVERYWHERE. I NOTICED A RECALL FOR THIS EXACT ISSUE ON THE 2012 AUDI Q5. I AM DRIVING A 2015 AUDI Q5. THERE IS NO RECALL LISTED SPECIFICALLY FOR THIS ISSUE ON THE 2015 MODEL. A SEPARATE SUNROOF RECALL FOR DRAINAGE IS LISTED, BUT NOT ONE FOR SHATTERING SUNROOFS. MY LOCAL AUDI DEALERSHIP DIDN'T SEEM TO CONCERNED WHEN I SPOKE WITH THEM...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0